3 top disrupting trends for retail now and by 2020
DESCRIPTION
Retail is hurting. The top 3 trends disrupting retail may also save it. Conceptual, Physical and Virtual innovations will build new forms of retail. Conceptual -- 1:1 Retailing (Kurt Salmon) Physical -- re-allocation of physical transportation assets Virtual -- merger of offline and online behavior and systemsTRANSCRIPT
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Top Retail 2020 Trends
in the Retail World
Pano AnthosEaglepoint Advisors 2014
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916-512-1570
11:1 Retailing is the trademark of Kurt Salmon. All other trademarks owned by respective parties
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Eaglepoint Background
Eaglepoint is a boutique advisory firm that helps you reinvent your future when facing disruptive market situations.
Unlike traditional agencies or consultants, Eaglepoint provides operational legacy to the business.
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Pano’s Background
• 4 yrs Social Gaming
• 2 yrs Youtube Video
• 6 yrs Ecommerce
• 3 yrs Mobile Apps/Games
• 1 yr Internet of Things
• 2 yrs SOTF
• Advisor P/E Firms
• Interim CEO
• CTO Alloy Digital
• Founder – Digital Practice, Kurt Salmon
• 4x Startup CEO
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Virtual
Virtual becomes our second dimension
Physical
Thousand Points of Logistics
Conceptual
1:1 Retailing*
Top 3 Disruptor Trends
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Retail Today – Few Rays of Light
5
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Retail is being disrupted 6
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1/3 – 1/2 of Retail Stores Gone by 2020
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Retail is being disrupted – 1/3 – 1/2 of Retail Stores Gone by 2020
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What is Working? 1:1 Retailing and Experience
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Its not the price of the product
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Post-purchase• Support Me
• Remember Me
Purchase• Show Me
• Help Me
Historical customer desires haven’t changed
Pre-purchase• Know Me
• Educate Me
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Physical
Thousand Points of Logistics
Conceptual
1:1 Retailing
Top 3 Disruptor Trends
Virtual
Virtual becomes our second dimension
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Key Definers of 1:1 Retailing
Customer is King
Customers will be the center of unique offers
Experience will separate successful from failing physical stores
Offline and Online will become indistinguishable
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Power is in the hands of the consumer
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And that device is Mobile and increasingly a tablet
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Key Definers of 1:1 Retailing
Customer is King
Customers will be the center of unique offers
Experience will separate successful from failing physical stores
Offline and Online will become indistinguishable
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Apple’s Ibeacon and 1:1 Retailing® 1:1RetailingistheTrademarkofKurtSalmon 19
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Unique Offers - The Impact of Apple’s Ibeacon – (Indoor GPS)
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As She Approaches or Enters the Store… The Store Knows Where She Is
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Payment Happens Electronically and She is Out the Door
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Impact of Ibeacon =APV
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Today: Typical Specialty Retailer Provides Limited Cross - Sell
Source: Kurt Salmon
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Enormous Opportunities to Cross Sell in this 1:1 World
Source: Kurt Salmon
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Key Definers of 1:1 Retailing
Customer is King
Customers will be the center of unique offers
Experience will separate successful from failing physical stores
Offline and Online will become indistinguishable
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The Genius Bar is Pure Genius
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“Prespired” to Spend
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The Ultimate Third Place
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Key Definers of 1:1 Retailing
Customer is King
Customers will be the center of unique offers
Experience will separate successful from failing physical stores
Offline and Online will become indistinguishable
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One Identity to Rule Them All
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By 2020, Everything Computes
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By 2020 # of Internet Things will Hit 50 Billion
CowsToday
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By 2020 # of Internet Things will Hit 50 Billion
EverythingTomorrow
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40% of all Showroomers in stores do not purchase!!
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What if Showrooms came back…with a purpose?
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Physical
Thousand Points of Logistics
Conceptual
1:1 Retailing
Top 3 Disruptor Trends
Virtual
Virtual becomes our second dimension
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Sharing Economy Meets Logistics
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Same Day Logistics via Sharing Economy
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Drone Logistics is
Near
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Physical
Thousand Points of Logistics
Conceptual
1:1 Retailing
Top 3 Disruptor Trends
Virtual
Virtual becomes our second dimension
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Augmented reality brings part of the in-store experience online
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Virtual Dressing is Coming…
Virtual Dressing Rooms – “Its Like Being There”
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Virtualness is moving to Main Street as Tech Improves
OculusRift$2BMicrosoftKinect
http://youtu.be/CvQEcsSjg2M
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Virtual
Virtual becomes our second dimension
Physical
Thousand Points of Logistics
Conceptual
1:1 Retailing
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