4.2 system design for social equity vezzoli 12-13 (24)

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Carlo Vezzoli Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy course System Design for Sustainability subject 4. Design for social equity and cohesion learning resource 4.2 System design for social equity and cohesion carlo vezzoli politecnico di milano . DESIGN dpt. . DIS . School of Design . Italy Learning Network on Sustainability (EU asia-link) Learning Network on Sustainabile energy systems (EU edulink)

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Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

course System Design for Sustainabilitysubject 4. Design for social equity and cohesion

learning resource 4.2System design for social equity and cohesion

carlo vezzolipolitecnico di milano . DESIGN dpt. . DIS . School of Design . Italy

Learning Network on Sustainability (EU asia-link)Learning Network on Sustainabile energy systems (EU edulink)

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

CONTENTS . Design for social equity: main approaches. System Design for social equity and cohesion: a definition. System Design for social equity and cohesion: approaches/skills. Criteria of system design for social equity and cohesion:

. Improve employment/working conditions

. Equity and justice in relation to stakeholders

. Enable a responsible/sustainable consumption

. Favor/integrate weak and marginalized

. Improve social cohesion

. Empower/enhance local resources. System Design for social equity and cohesion: methods/tools

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

CONSOLIDATION(research achievements on knowledge-base and know-how)

(edu

catio

n an

d pr

actic

e)DI

SSEM

INAT

ION

100%

100%

0new research frontier …

low impactmat./energies

design for social equity and

cohesion

system design for eco-efficiency

Product Life Cycle Design

ecodesignwidening the “object” to

be

designed

… aim atSUSTAINABILITY IN DESIGN ROLE: STATE OF THE ART (in industrially mature contexts)

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

if and how various forms of social inequality are directly addressed in the design process

DESIGN FOR SOCIAL EQUITY: A GENERAL FRAME

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

… avoiding the risk to be merely moralistic, is there an effective (operative) role?

SOCIAL EQUITY

…. is there a role for the design?

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

TODAY MAIN APPROACHES OF DESIGN FOR SOCIAL EQUITY AND COHESION

. product design for basics needs in low-income contexts (design for BOP, etc.)

. SYSTEM (STAKEHOLDER INTERACTIONS) DESIGN FOR SOCIAL EQUITY AND COHESION

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

WORKING HYPOTHESIS: SYSTEM INNOVATION FOR SUSTAINABBILITY:

LeNS book: “PSS design for Sustainability”, Greenleaf, 2013 (to be published)]

“a system innovation (PSS approach) may act as a business opportunity to facilitate the process of a social equity and economic development (in an emerging context) - by jumping over the stage characterised by individual consumption/ownership of mass produced goods - towards a more advanced service-economy with a low resource-intensity being “satisfaction-based”,characterized by the development of local-based and network-structured enterprises and initiatives, for a sustainable re-globalisation process characterised by a democratisation of access to resources, goods and services”.

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

SYSTEM DESIGN FOR SOCIAL EQUITY AND COHESION (FOR SUSTAINABILITY):A DEFINITION“the design of the system of products and services that are together able to fulfil a particular customer demand (deliver a “unit of satisfaction”) based on the design of innovative interactions of the stakeholders (directly and indirectly linked to that “satisfaction” system) where the economic and competitive interest of the providers continuously seeks (both environmentally and) socio-ethically beneficial new solutions[to be published in 2013, by Greenleafenglish, chinese, thailandese, pdf free of charge and in copy left www.lens.polimi.it]

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

A. “SATISFACTION-SYSTEM” APPROACH design the satisfaction of a particular demand

(satisfaction unit) and all its related products and services

B. “STAKEHOLDER CONFIGURATION” APPROACH design the interactions of the stakeholder of a

particular satisfaction-system

SYSTEM DESIGN FOR SOCIAL EQUITY AND COHESION (SUST.): APPROACHES/SKILLS

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

H. SYSTEM MAP (DETAILED)STAKEHOLDERS SYSTEM MAP

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

A. “SATISFACTION-SYSTEM” APPROACH design the satisfaction of a particular demand

(satisfaction unit) and all its related products and services

B. “STAKEHOLDER CONFIGURATION” APPROACH design the interactions of the stakeholder of a

particular satisfaction-systemC. “SYSTEM SUSTAINABILITY” APPROACH

design such a stakeholder interactions (offer model) that for economic and competitive reasons continuously seek after socio-ethical (and eco-efficient) new beneficial solutions

SYSTEM DESIGN FOR SOCIAL EQUITY AND COHESION: APPROACHES/SKILLS

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

> CRITERIA AND GUIDELINES ARE NEEDED> METHODS AND TOOLS ARE NEEDED to orientate design towards equitable and cohesive stakeholder interactions

NOT ALL SYSTEM INNOVATION ARE SOCIO-ETHICALLY SUSTAINABLE!

C. “SYSTEM SUSTAINABILITY” APPROACHdesign such a stakeholder interactions (offer model) that continuously seek after socio-ethical (and eco-efficient) new beneficial solutions

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

SYSTEM DESIGN FOR SOCIAL EQUITY AND COHESION CRITERIA . improve employment/working conditions. increase equity and justice in relation to stakeholders. enable a responsible/sustainable consumption. favor/integrate the weak and marginalized. improve social cohesion. empower/enhance local resources

[ADOPTED BY POLIMI-DIS WITHIN LeNS]

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

IMPROVE EMPLOYMENT/WORKING CONDITIONSSYSTEM DESIGN FOR,PROMOTING AND ENHANCING EMPLOYMENT/WORKING CONDITIONS (within the enterprise)

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

IMPROVE EQUITY AND JUSTICE IN RELATION TO STAKEHOLDERS

SYSTEM DESIGN FOR,FAIR AND JUST RELATION (outside the enterprise):within the partnerships, up-stream, down-stream and in the community where the offer takes place

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

ENABLE A RESPONSIBLE/SUSTAINABLE CONSUMPTION

SYSTEM DESIGN FOR,ENABLING (MORE OR LESS INVOLVING)A RESPONSIBLE AND SUSTAINABLE CLIENT/END-USER CHOICE OR BEHAVIOUR

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

FAVOR/INTEGRATE THE WEAK AND MARGINALIZEDSYSTEM DESIGN FOR,FAVORING (MORE OR LESS INTEGRATING):. kids, elderly, differently able,… (weak) and. unemployed, illiterate, … (marginalized)

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

IMPROVE SOCIAL COHESION

SYSTEM DESIGN FOR,PROMOTING SYSTEMS ENABLING SOCIAL INTEGRATION: in neighbourhood, between generations, between genders and between different cultures

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

EMPOWER/ENHANCE LOCAL RESOURCES

SYSTEM DESIGN FOR,REGENERATING AND EMPOWERING LOCAL ECONOMIES BY ENHANCING THEIR HUMAN AND NATURAL RESOURCES

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

FOR DECISION MAKING (DESIGNING)identify the (environmental) design PRIORITIES:> CRITERIA relevance (relative) per system type> most promising stakeholders’ INTERACTIONS

types (criteria related GUIDELINES)

INTERRELATIONS BETWEEN SOCIO-ETHICAL CRITERIA (AND RELATED GUIDELINES)

FOR A GIVEN SATISFACTION SYSTEM:- some have HIGHER RELEVANCE than others - can be SYNERGETIC or NOT

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

SDO SUSTAINABILITY DESIGN-ORIENTING TOOLKITstakeholder interaction guidelines (criteria related)

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

few methods/tools developed to orientate system design towards sustainable solutions:

[for such new skills] NEW METHODS/TOOLS

Design4SustainabilityStep by step approach[UNEP funded project]

MEPSS, MEthodology for Product Service

System development[EU funded project]

Storyboard

Offering diagramInteraction table

Blu

portfolio diagram

MET

HOD

TOOL

SDESI

GN

SDO toolkit

Product-Service System Design for

Sustainability[EU – asia link]

Offering diagram

SDO toolkitStoryboard

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

METHOD FOR SYSTEM DESIGN FOR SUSTAINABILITY (MSDS)

STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

MSDS PHASES/PROCESSESANALYSIS OF THE PROJECT PROMOTERSANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICESANALYSIS OF THE REFERENCE STRUCTURE

DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES

IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENTENV., SOC. & ECON. CHECK

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV., SOC. & ECON. CHECK

DOCUMENTS EDITING

METHODS/TOOLS BY LeNS:

SDO toolkit: socioethical system design orientationon-line use, free access:www.sdo-lens.polomi.itfree download open: www.lens.polimi.it > tools

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

SYSTEM DESIGN FOR SUST.: FINAL REMARKSWE DON’T HAVE TO HAVE CONCERN ANYMORE ON PRODUCT DESIGN FOR SUSTAINABILITY?NO!> even designing on a system level, sustainable products need to be designed afterwards

DESIGNING ON A SYSTEM LEVEL TAKE US FAR FROM THE CORE OF DESIGN? NO!> designing for the (unit of) “satisfaction” it is to go at the deeper rooth of the design, settling the innovation at the level of the behavioral patterns (more sustainable and satisfactory)