5 design hacks to build a better product in less time

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WEBINAR 5 Powerful Design Hacks to build a Better Product in Less Time Wanda Meloni Exec. Director of the Open Gaming Alliance & Editor of the Gaming Business Review. Amy Jo Kim CEO of Shufflebrain a design studio focused on smart games for a connected world.

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Page 1: 5 Design Hacks to Build a Better Product in Less Time

WEBINAR

5 Powerful Design Hacks to build a Better Product in Less Time

Wanda Meloni Exec. Director of the Open Gaming Alliance & Editor of the Gaming Business Review.

Amy Jo Kim CEO of Shufflebrain a design studio focused on smart games for a connected world.

Page 2: 5 Design Hacks to Build a Better Product in Less Time

WEBINAR

5 Powerful Design Hacks to build a Better Product in Less Time

Amy Jo Kim, Ph.D.

co-founder, Shufflebrain

Page 3: 5 Design Hacks to Build a Better Product in Less Time

Is this you?

• need to accelerate early design process

• tough to find the right early customers

• hard to make a stripped-down MVP

Page 4: 5 Design Hacks to Build a Better Product in Less Time

What You Will Learn

Actionable techniques for creating

a better product in less time

Page 5: 5 Design Hacks to Build a Better Product in Less Time

As a

child

I loved

to play

Page 6: 5 Design Hacks to Build a Better Product in Less Time

As a

child

I loved

to play

But I

didn’t

love to

compete

Page 7: 5 Design Hacks to Build a Better Product in Less Time

one night

on a beach

in Greece

my creativity

was re-ignighted

Page 8: 5 Design Hacks to Build a Better Product in Less Time

I found another way to play

Page 9: 5 Design Hacks to Build a Better Product in Less Time

I developed my coop design skills

Page 10: 5 Design Hacks to Build a Better Product in Less Time

then one day, I got THE CALL

Page 11: 5 Design Hacks to Build a Better Product in Less Time

we created a breakthrough hit

Page 12: 5 Design Hacks to Build a Better Product in Less Time

which led to more breakthrough hits

Page 13: 5 Design Hacks to Build a Better Product in Less Time

and design tips, tricks & shortcuts

Early Customer Funnel JTBD & Habit Stories Skill-Building Core Loop

Page 14: 5 Design Hacks to Build a Better Product in Less Time

Habits, Culture & Design Hacks

Page 15: 5 Design Hacks to Build a Better Product in Less Time

What I’ve learned

• Early product development is HARD

• It becomes faster & easier with the

right shortcuts & hacks

• 6 months of progress in 6 weeks

Page 16: 5 Design Hacks to Build a Better Product in Less Time
Page 17: 5 Design Hacks to Build a Better Product in Less Time

Amy Jo has a refined and effective process for bringing early product ideas to life.

Blair Ethington VP Covet Fashion

Page 18: 5 Design Hacks to Build a Better Product in Less Time

RESULTS

connected with aspirational market

evergreen hit with millions of players

Page 19: 5 Design Hacks to Build a Better Product in Less Time

Amy Jo’s MVP methodology is fantastic. The ROI you’ll see is a no-brainer.

Ofer Leidner President, Happify

Page 20: 5 Design Hacks to Build a Better Product in Less Time

RESULTS

iterated product with customer insights

now market leader in digital happiness

Page 21: 5 Design Hacks to Build a Better Product in Less Time

What if you could…

• Accelerate your early product development?

Page 22: 5 Design Hacks to Build a Better Product in Less Time

What if you could…

• Accelerate your early product development?

• Talk with EXACTLY the right customers early on?

Page 23: 5 Design Hacks to Build a Better Product in Less Time

What if you could…

• Accelerate your early product development?

• Talk with EXACTLY the right customers early on?

• Turn those insights into a simple yet compelling MVP*?

*Minimum Viable Product

Page 24: 5 Design Hacks to Build a Better Product in Less Time

What if you could…

• Accelerate your early product development?

• Talk with EXACTLY the right customers early on?

• Turn those insights into a simple yet compelling MVP*?

• Do all of this in just a few weeks?

*Minimum Viable Product

Page 25: 5 Design Hacks to Build a Better Product in Less Time

5 Design Hacks to super-charge your MVP

Page 26: 5 Design Hacks to Build a Better Product in Less Time

Small, high-learning experiments1

To increase your chances of success, minimize time through the Build-Measure-Learn cycle.

Eric Ries Author, The Lean Startup

Page 27: 5 Design Hacks to Build a Better Product in Less Time

Ideas

Design &

Build

Product

Measure

Data

LearnAsk the hard, important questions upfront

Page 28: 5 Design Hacks to Build a Better Product in Less Time

Will people subscribe to a digital service that deliversdaily happiness exercises?

Page 29: 5 Design Hacks to Build a Better Product in Less Time

Will fashion-loving, young women play a dress-up game with real designer clothes?

Page 30: 5 Design Hacks to Build a Better Product in Less Time

MVP Canvas

Surface & test your high-risk assumptions

Page 31: 5 Design Hacks to Build a Better Product in Less Time

MVP Canvas

Surface & test your high-risk assumptions

Page 32: 5 Design Hacks to Build a Better Product in Less Time

Early Customer Funnel2

Early Adopters will put up with cost & ridicule for innovations that meet real needs.

Erika Hall Author, Just Enough Research

Page 33: 5 Design Hacks to Build a Better Product in Less Time

Geoffrey Moore, 1992

To cross the chasm…

Page 34: 5 Design Hacks to Build a Better Product in Less Time

Find & delight

a few passionate

early customers

Page 35: 5 Design Hacks to Build a Better Product in Less Time

Test & refine

your assumptions

Early Customer Funnel

Page 36: 5 Design Hacks to Build a Better Product in Less Time

Ask just a few

revealing questions

Daily Habits

Beliefs & Ideas

Unmet Needs

Page 37: 5 Design Hacks to Build a Better Product in Less Time

Early Customer Funnel

Page 38: 5 Design Hacks to Build a Better Product in Less Time

• 25 fashion-obsessed women 18-40

• both gamers & non-gamers • existing player base + Craigslist ads

WHO

Page 39: 5 Design Hacks to Build a Better Product in Less Time

• 25 fashion-obsessed women 18-40

• both gamers & non-gamers • existing player base + Craigslist ads

• 10 minute screening interviews

• 3-5 revealing questions • best subjects become paid testers

WHO

WHAT

Page 40: 5 Design Hacks to Build a Better Product in Less Time

Fashion Browser

stay up-to-date on fashion trends

Co-Creator

shop & dress with a buddy

Armchair Stylist

tell other people how to dress

RESULTS3 key

activity patterns

Page 41: 5 Design Hacks to Build a Better Product in Less Time

Customer Habit Stories3

The chains of habit are too weak to be felt until they are too strong to be broken.

Samuel Johnson Author

Page 42: 5 Design Hacks to Build a Better Product in Less Time

Piggyback on

existing habits

Page 43: 5 Design Hacks to Build a Better Product in Less Time

• Identify relevant habits

• Match habit to unmet need

• Look for emotional &

situational triggers

Study their daily routines

Page 44: 5 Design Hacks to Build a Better Product in Less Time

Capture Habit-based Insights

When _________

I want to ______________

so I can _____________

trigger

activity + goal

outcome

Habit Stories

Page 45: 5 Design Hacks to Build a Better Product in Less Time

Fashion Browser

stay up-to-date on fashion trends

Co-Creator

shop & dress with a buddy

Armchair Stylist

tell other people how to dress

Page 46: 5 Design Hacks to Build a Better Product in Less Time

Fashion Browser

stay up-to-date on fashion trends

Co-Creator

shop & dress with a buddy

Armchair Stylist

tell other people how to dress

Page 47: 5 Design Hacks to Build a Better Product in Less Time

Fashion Browser Existing habit

“When I’m tired after a long day at work,

I want to flop on the couch and get the

escapist, immersive hit of flipping through

Vogue - but in a game.”

Page 48: 5 Design Hacks to Build a Better Product in Less Time

Fashion Browser Habit Story

When I need to relax after a long day at work

Trigger

Page 49: 5 Design Hacks to Build a Better Product in Less Time

Fashion Browser Habit Story

When I need to relax after a long day at work

I want to see gorgeous, creative outfits – made

from the latest designer fashions

Activity

Trigger

Page 50: 5 Design Hacks to Build a Better Product in Less Time

Fashion Browser Habit Story

When I need to relax after a long day at work

I want to see gorgeous, creative outfits – made

from the latest designer fashions

So I can stay on top of fashion trends in a fun,

relaxing & playful way

Activity

Outcome

Trigger

Page 51: 5 Design Hacks to Build a Better Product in Less Time

Skill-building Core Loop4

In a loop, you’re learning a skill and updating your mental model. That’s what leads to player delight.

Dan Cook Game Designer

Page 52: 5 Design Hacks to Build a Better Product in Less Time

Fake landing page?

Page 53: 5 Design Hacks to Build a Better Product in Less Time

Fake landing page? X

Page 54: 5 Design Hacks to Build a Better Product in Less Time

Operant Conditioning AKA Skinner Box?

Page 55: 5 Design Hacks to Build a Better Product in Less Time

Operant Conditioning AKA Skinner Box? X

Page 56: 5 Design Hacks to Build a Better Product in Less Time

Skill-building =

making customers more awesome

Page 57: 5 Design Hacks to Build a Better Product in Less Time

Skill-building =

making customers more awesome

Page 58: 5 Design Hacks to Build a Better Product in Less Time

Core Loop = skill-building habit loop

Skill-Building Core Loop

Page 59: 5 Design Hacks to Build a Better Product in Less Time

EscapeTime! urge to dive into an escapist world

Browse your Style Feed

Rate/Comment on Outfits

Earn $$, Dress for Events, Collect

Ratings

Activity

Feedback & Progress

Investment Path

Internal Trigger

Page 60: 5 Design Hacks to Build a Better Product in Less Time

EscapeTime! urge to dive into an escapist world

Browse your Style Feed

Rate/Comment on Outfits

Earn $$, Dress for Events, Collect

Ratings

Activity

Feedback & Progress

Investment Path

When I need to relax after a long day at workI want to see gorgeous, creative outfits – made from the latest designer fashionsSo I can stay on top of fashion trends in a fun, relaxing & playful way

Urge or Need

Engaging Activity

Desired Outcome

Internal Trigger

Page 61: 5 Design Hacks to Build a Better Product in Less Time

EscapeTime! urge to dive into an escapist world

Browse your Style Feed

Rate/Comment on Outfits

Earn $$, Dress for Events, Collect

Ratings

Trigger

Activity

Engaging activity satisfies an urge or need

Internal Trigger

Page 62: 5 Design Hacks to Build a Better Product in Less Time

EscapeTime! urge to dive into an escapist world

Browse your Style Feed

Rate/Comment on Outfits

Earn $$, Dress for Events, Collect

Ratings

Activity

Fashion Browser

Internal Trigger

Page 63: 5 Design Hacks to Build a Better Product in Less Time

Feedback & progress promote learning & mastery

EscapeTime! urge to dive into an escapist world

Browse your Style Feed

Rate/Comment on Outfits

Earn $$, Dress for Events, Collect

Ratings

Feedback & Progress

Page 64: 5 Design Hacks to Build a Better Product in Less Time

EscapeTime! urge to dive into an escapist world

Browse your Style Feed

Rate/Comment on Outfits

Earn $$, Dress for Events, Collect

Ratings

Feedback & Progress

Armchair Stylist

Page 65: 5 Design Hacks to Build a Better Product in Less Time

EscapeTime! urge to dive into an escapist world

Browse your Style Feed

Rate/Comment on Outfits

Earn $$, Dress for Events, Collect

Ratings

Investment Path

Investment & triggers pull people back

Engaged Trigger

Check your Stats

Page 66: 5 Design Hacks to Build a Better Product in Less Time

BreakTime! urge for a quick

social “hit”

Read & Respond to

Updates

Check Notifications

& Stats

Collect faves, RTs & followers

Check your Stats

Page 67: 5 Design Hacks to Build a Better Product in Less Time

BreakTime! urge for a quick

social “hit”

Read & Respond to

Updates

Check Notifications

& Stats

Collect faves, RTs & followers

Activity

TriggerEngaging activity satisfies an urge or need

Internal Trigger

Page 68: 5 Design Hacks to Build a Better Product in Less Time

Feedback & progress promote learning & mastery

BreakTime! urge for a quick

social “hit”

Read & Respond to

Updates

Check Notifications

& Stats

Collect faves, RTs & followers

Feedback & Progress

Page 69: 5 Design Hacks to Build a Better Product in Less Time

Investment & triggers pull people back

BreakTime! urge for a quick

social “hit”

Read & Respond to

Updates

Get Notifications,

Check Stats

Activity

Investment Path

Engaged Trigger

Check your Stats

Collect faves, RTs & followers

Page 70: 5 Design Hacks to Build a Better Product in Less Time

PartyTime! urge for a fun social activity

Play a Song Together

Get your Score, Accolades, $$

get better, play harder songs & bigger venues

Core Loop

Feedback & Progress

Investment Path

Activity

Internal Trigger

Beat the Song

Engaged Trigger

Page 71: 5 Design Hacks to Build a Better Product in Less Time

Lightweight weekly play-tests5

There is nothing quite so useless as doing with great efficiency something that should not be done at all.

Peter Drucker Author

Page 72: 5 Design Hacks to Build a Better Product in Less Time

The power of play-testing

• Find & leverage early customers

Page 73: 5 Design Hacks to Build a Better Product in Less Time

The power of play-testing

• Find & leverage early customers

• Source & test ideas quickly

Page 74: 5 Design Hacks to Build a Better Product in Less Time

The power of play-testing

• Find & leverage early customers

• Source & test ideas quickly

• Get high-value input for your MVP

Page 75: 5 Design Hacks to Build a Better Product in Less Time

Amy Jo helped us create our MVP in record time. An invaluable investment that’s still paying off.

Page 76: 5 Design Hacks to Build a Better Product in Less Time

CHALLENGE

build high-learning MVP for digital community

Page 77: 5 Design Hacks to Build a Better Product in Less Time

SHORTCUTS

clarify product strategy

find the right customers

prototype & test MVP

Page 78: 5 Design Hacks to Build a Better Product in Less Time

RESULTS

launched Youtube MVP, raised Series B, built sharing platform

Page 79: 5 Design Hacks to Build a Better Product in Less Time

Small, high-learning experiments

Early Customer Funnel

Customer Habit Stories

Skill-building Core Loop

Lightweight weekly play-tests

1

2

3

4

5

5 Design Hacks to accelerate innovation

Page 80: 5 Design Hacks to Build a Better Product in Less Time

How can you benefit from these shortcuts?

Accelerate your design & development process

+

Identify & leverage the right early customers

+

Use game thinking to build a simple, compelling MVP

Page 81: 5 Design Hacks to Build a Better Product in Less Time

What We Do

accelerate your path to

product/market fit with

gaming smarts

Page 82: 5 Design Hacks to Build a Better Product in Less Time

1. Plan your experiment

2. Identify the right customers

3. Distill their habits & needs

4. Prototype your Core Loop

5. Test your prototype

6. Validate your strategy &

design

Define & test your key assumptions

MVP Canvas

Page 83: 5 Design Hacks to Build a Better Product in Less Time

1. Plan your experiment

2. Identify the right customers

3. Distill their habits & needs

4. Prototype your Core Loop

5. Test your prototype

6. Validate your strategy &

design

Find EXACTLY the right early customers

Early Customer Funnel

Page 84: 5 Design Hacks to Build a Better Product in Less Time

1. Plan your experiment

2. Identify the right customers

3. Distill their habits & needs

4. Prototype your Core Loop

5. Test your prototype

6. Validate your strategy &

design

Distill key insights into design-ready stories

Habit Stories

Page 85: 5 Design Hacks to Build a Better Product in Less Time

1. Plan your experiment

2. Identify the right customers

3. Distill their habits & needs

4. Prototype your Core Loop

5. Test your prototype

6. Validate your strategy &

design

Prototype a simple yet compelling Core Loop

Skill-Building Core Loop

Page 86: 5 Design Hacks to Build a Better Product in Less Time

1. Plan your experiment

2. Identify the right customers

3. Distill their habits & needs

4. Prototype your Core Loop

5. Test your prototype

6. Validate your strategy &

design

Test your prototype with early customers

3-Part MVP Test

Page 87: 5 Design Hacks to Build a Better Product in Less Time

1. Plan your experiment

2. Identify the right customers

3. Distill their habits & needs

4. Prototype your Core Loop

5. Test your prototype

6. Validate your strategy &

design

Validate your strategy & iterate your design

Alpha Product Brief

Page 88: 5 Design Hacks to Build a Better Product in Less Time

Let’s talk! • 15-30 minutes

• Review your project

• Provide feedback & answer questions

• Together decide if our programs are right for you

Page 89: 5 Design Hacks to Build a Better Product in Less Time

getting2alpha.com/apply

Let’s talk!