74166377 maintenance manual routine maintenance

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ZXG10 iBSC Base Station Controller Maintenance Manual (Routine Maintenance) Version 6.20 ZTE CORPORATION ZTE Plaza, Keji Road South, Hi-Tech Industrial Park, Nanshan District, Shenzhen, P. R. China 518057 Tel: (86) 755 26771900 800-9830-9830 Fax: (86) 755 26772236 URL: http://support.zte.com.cn E-mail: [email protected]

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Page 1: 74166377 Maintenance Manual Routine Maintenance

ZXG10 iBSCBase Station ControllerMaintenance Manual

(Routine Maintenance)

Version 6.20

ZTE CORPORATION ZTE Plaza, Keji Road South, Hi-Tech Industrial Park, Nanshan District, Shenzhen, P. R. China 518057 Tel: (86) 755 26771900 800-9830-9830 Fax: (86) 755 26772236 URL: http://support.zte.com.cn E-mail: [email protected]

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LEGAL INFORMATION Copyright © 2006 ZTE CORPORATION. The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners. This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein. ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein. ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice. Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information. The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History

Date Revision No. Serial No. Reason for Revision

Aug 30, 2008 R1.0 sjzl20083210 First edition

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ZTE CORPORATION Values Your Comments & Suggestions! Your opinion is of great value and will help us improve the quality of our product documentation and offer better services to our customers.

Please fax to: (86) 755-26772236; or mail to Technical Delivery Department, ZTE University, Dameisha, Yantian District, Shenzhen, Guangdong, P.R. China 518083.

Thank you for your cooperation!

Document Name ZXG10 iBSC (V6.20) Base Station Controller Maintenance Manual (Routine Maintenance)

Product Version V6.20 Document Revision Number R1.0

Serial No. sjzl20083210 Equipment Installation Date

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Contents

About this Manual............................................................. i

Purpose................................................................................ i Intended Audience ................................................................. i Prerequisite Skill and Knowledge .............................................. i What is in This Manual............................................................ i Related Documentation.......................................................... ii Conventions........................................................................ iii How to Get in Touch............................................................. iv

Declaration of RoHS Compliance..................................... v

Chapter 1.......................................................................... 1

Overview..........................................................................1

Purpose...............................................................................1 Classification ........................................................................1 Precautions ..........................................................................3

Chapter 2.......................................................................... 5

Daily Maintenance............................................................ 5

Equipment Room Environment Check.................................5 Checking Equipment Room Environment Alarms ........................5 Checking Equipment Room Temperature ..................................7 Checking Equipment Room Humidity........................................8 Checking Equipment Room Burglarproof-Net, Doors and Windows 8 Checking Cabinet Doors .........................................................9 Cleaning Equipment Room .....................................................9

BSC Running Status Check ...............................................9 Checking Board Indicators.................................................... 10 Checking Foreground-Background Communication Link ............ 10 Querying BSC’s Current Alarms............................................. 12 Querying BSC’s Past 24-Hour History Alarms .......................... 19 Querying BSC’s Past 24-Hour Notifications.............................. 28

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Querying BSC KPI ...............................................................34 Checking A-Interface Status .................................................38 Checking Gb Interface Status................................................40 Checking Board’s Active/Standby Status .................................42 Querying BSC Operation Log.................................................43 Checking Alarm Box.............................................................46

Chapter 3........................................................................47

Weekly Maintenance......................................................47

Cleaning Equipment.............................................................47 Checking BSC Clock Status ...................................................47 Checking OMP/CMP..............................................................57 Querying BSC Alarms Real-Time Statistics ..............................58 Analyzing History Alarms of the Past Week..............................60 Analyzing Performance Indices ..............................................62 Checking Server Running Status............................................63 Checking Occupied Space of Database at NM Server.................65 Configuration Data Backup ...................................................67 Virus Scanning....................................................................69

Chapter 4........................................................................71

Monthly Maintenance.....................................................71

Checking Board Software Version ..........................................71 Checking Clock Synchronization.............................................74 Checking Automatic Backup Clearing Function of Database........75 Updating Operating System Patch..........................................76 Checking Optical Interface Protective Cap ...............................76

Chapter 5........................................................................77

Quarterly Maintenance ..................................................77

Checking Power Supply ........................................................77 Checking Cable Connections .................................................78 Checking Fan Plug-in Box Working Condition ...........................78 Checking Anti-Static Wrist Strap............................................79 Checking Spare Materials and Parts .......................................79 Checking Grounding Conditions .............................................80 Cleaning Air Filter................................................................80

Chapter 6........................................................................83

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Routine Maintenance Data Records ..............................83

Daily Maintenance Record .................................................... 83 Weekly Maintenance Record ................................................. 85 Monthly Maintenance Record ................................................ 86 Quarterly Maintenance Record .............................................. 88 Replacement Record............................................................ 89

Appendix A.....................................................................91

Abbreviations.................................................................91

Appendix B.....................................................................93

Figures............................................................................93

Tables.............................................................................95

Index..............................................................................97

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Confidential and Proprietary Information of ZTE CORPORATION i

About this Manual

Purpose

This manual provides procedures and guidelines for the routine maintenance of ZXG10 iBSC (V6.20) Base Station Controller.

Intended Audience

This document is intended for engineers and technicians who perform maintenance activities on the ZXG10 iBSC (V6.20) Base Station Controller.

Prerequisite Skill and Knowledge

To use this document effectively, users should have a general understanding of wireless telecommunications technology. Familiarity with the following is helpful:

The ZXG10 system and its various components

Using NM platform to query or modify background databases

Using NetNumen M31 software

What is in This Manual

This manual contains the following sections:

T AB L E 1 – M AN U AL S U M M AR Y

Section Summary

Chapter 1, Overview Introduces the purpose, classifications, and precautions of routine maintenance.

Chapter 2, Daily Maintenance

Introduces maintenance items and relevant methods of daily maintenance.

Chapter 3, Weekly Maintenance

Introduces maintenance items and relevant methods of weekly maintenance.

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ii Confidential and Proprietary Information of ZTE CORPORATION

Section Summary

Chapter 4, Monthly Maintenance

Introduces maintenance items and relevant methods of monthly maintenance.

Chapter 5, Quarterly Maintenance

Introduces maintenance items and relevant methods of quarterly maintenance.

Chapter 6, Routine Maintenance Data Records

Gives routine maintenance data record forms.

Appendix A, Abbreviations

Lists all the abbreviations used in this manual.

Appendix B, Figures and Tables

Lists the figures and tables used in this manual.

Index Index of terms and definitions appeared in this manual.

Related Documentation

The following documents are related to this manual:

ZXG10 iBSC (V6.20) Base Station Controller Documentation Guide

ZXG10 iBSC (V6.20) Base Station Controller Technical Manual

ZXG10 iBSC (V6.20) Base Station Controller Hardware Manual

ZXG10 iBSC (V6.20) Base Station Controller Installation Manual

ZXG10 iBSC (V6.20) Base Station Controller Performance Counters Manual – Volume I

ZXG10 iBSC (V6.20) Base Station Controller Performance Counters Manual – Volume II

ZXG10 iBSC (V6.20) Base Station Controller Performance Counters Manual – Volume III

ZXG10 iBSC (V6.20) Base Station Controller KPI Reference Manual

ZXG10 iBSC (V6.20) Base Station Controller Maintenance Manual (Troubleshooting)

ZXG10 iBSC (V6.20) Base Station Controller Maintenance Manual (Emergency Maintenance)

ZXG10 BSS (V6.20) Base Station Subsystem Alarm Handling Manual

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About this Manual

Confidential and Proprietary Information of ZTE CORPORATION iii

ZXG10 BSS (V6.20) Base Station Subsystem Notification Handling Manual

ZXG10 BSS (V6.20) Base Station Subsystem OMM Software Installation Manual

ZXG10 BSS (V6.20) Base Station Subsystem Configuration Manual (Initial Configuration Guide)

ZXG10 BSS (V6.20) Base Station Subsystem Configuration Manual (Feature Configuration Guide)

ZXG10 BSS (V6.20) Base Station Subsystem MML Command Manual

ZXG10 BSS (V6.20) Base Station Subsystem Radio Parameters Manual

ZXG10 BSS (V6.20) Base Station Subsystem Operation Manual (Diagnosis and Test)

ZXG10 BSS (V6.20) Base Station Subsystem Operation Manual (Signaling Tracing)

Conventions

ZTE documents employ the following typographical conventions:

T AB L E 2 - TY P O G R AP H I C A L C O N V E N T I O N S

Typeface Meaning

Italics References to other Manuals and documents.

“Quotes” Links on screens.

Bold Menus, menu options, function names, input fields, radio button names, check boxes, drop-down lists, dialog box names, window names.

CAPS Keys on the keyboard and buttons on screens and company name.

Constant width Text that you type, program code, files and directory names, and function names.

[ ] Optional parameters.

{ } Mandatory parameters.

| Select one of the parameters that are delimited by it.

Note: Provides additional information about a certain topic.

Checkpoint: Indicates that a particular step needs to be checked before proceeding further.

Tip: Indicates a suggestion or hint to make things easier or more productive for the reader.

Typographical Conventions

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iv Confidential and Proprietary Information of ZTE CORPORATION

T AB L E 3 - M O U S E OP E R AT I O N C O N V E N T I O N S

Typeface Meaning

Click Refers to clicking the primary mouse button (usually the left mouse button) once.

Double-click Refers to quickly clicking the primary mouse button (usually the left mouse button) twice.

Right-click Refers to clicking the secondary mouse button (usually the right mouse button) once.

Drag Refers to pressing and holding a mouse button and moving the mouse.

How to Get in Touch

The following sections provide information on how to obtain support for the documentation and the software.

If you have problems, questions, comments, or suggestions regarding your product, contact us by e-mail at [email protected]. You can also call our customer support center at (86) 755 26771900 and (86) 800-9830-9830.

ZTE welcomes your comments and suggestions on the quality and usefulness of this document. For further questions, comments, or suggestions on the documentation, you can contact us by e-mail at [email protected]; or you can fax your comments and suggestions to (86) 755 26772236. You can also browse our website at http://support.zte.com.cn, which contains various interesting subjects like documentation, knowledge base, forum and service request.

Mouse Operation

Conventions

Customer Support

Documentation Support

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Confidential and Proprietary Information of ZTE CORPORATION v

Declaration of RoHS Compliance

To minimize the environmental impact and take more responsibility to the earth we live, this document shall serve as formal declaration that the ZXG10 iBSC (V6.20) Base Station Controller manufactured by ZTE CORPORATION is in compliance with the Directive 2002/95/EC of the European Parliament - RoHS (Restriction of Hazardous Substances) with respect to the following substances:

Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent Chromium (Cr(VI))

PolyBrominated Biphenyls (PBB’s)

PolyBrominated Diphenyl Ethers (PBDE’s)

The usage of the above substances in ZXG10 iBSC (V6.20) is explained in Table 4.

T AB L E 4 – U S AG E E X P L A N A T I O N O F T H E H AZ AR D O U S S U B S T AN C E S I N ZXG10 I BSC (V6.20 )

Hazardous substances

Names of Parts

Pb Hg Cd Cr(VI) PBB’s PBDE’s

System × 0 0 0 0 0

Cables and Assembly 0 0 0 0 0 0

Auxiliary Equipment × × × × × ×

Table Explanation:

0: The usage of the substance in all of the components is less than the allowed values given by 2002/95/EC standard.

×: The usage of the substance in at least one of the components is beyond the allowed values given by 2002/95/EC standard.

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vi Confidential and Proprietary Information of ZTE CORPORATION

The ZXG10 iBSC (V6.20) Base Station Controller manufactured by ZTE CORPORATION meet the requirements of EU 2002/95/EC; however, some assemblies are customized to client specifications. Addition of specialized, customer-specified materials or processes which do not meet the requirements of EU 2002/95/EC may negate RoHS compliance of the assembly. To guarantee compliance of the assembly, the need for compliant product must be communicated to ZTE CORPORATION in written form.

This declaration is issued based on our current level of knowledge. Since conditions of use are outside our control, ZTE CORPORATION makes no warranties, express or implied, and assumes no liability in connection with the use of this information.

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C h a p t e r 1

Overview

This chapter explains the purpose, classification, and precautions of routine maintenance for ZXG10 iBSC (V6.20) base station controller.

Purpose

The purpose of routine maintenance is to find out the hidden problems, to prevent accidents. Moreover, routine maintenance helps to discover equipment faults, if any, to ensure early troubleshooting. This assures smooth operation of the equipment.

Classification

According to the maintenance cycle, the routine maintenance of ZXG10 iBSC falls into four categories:

Daily maintenance

Weekly maintenance

Monthly maintenance

Quarterly maintenance

For daily maintenance, the following items are involved:

Equipment room environment check, which includes:

Checking equipment room environment alarms

Checking equipment room temperature

Checking equipment room humidity

Checking the intactness of burglarproof net, door and window

Checking the cabinet door

Checking equipment room cleanness

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BSC running status check

Checking board indicator status

Checking foreground-background communication links

Querying the current alarms of BSC

Querying the past 24 hours’ history alarms of BSC

Querying the past 24 hours’ history notifications of BSC

Querying important BSC performance indices

Checking A-interface status

Checking Gb interface status

Checking active/standby board status

Querying BSC operation log

Checking the alarm box

For weekly maintenance, the following items are involved:

Cleaning the equipment

Checking BSC clock status

Checking OMP and CMP status

Performing real-time statistics of BSC alarms;

Analyzing past week history alarms

Analyzing performance indices

Checking server running status

Checking database space on the Network Management (NM) server

Performing configuration data backup

Performing virus scan

For monthly maintenance, the following items are involved:

Checking software versions

Checking whether the clock is synchronized

Checking whether the database has automatic backup clearing function

Updating operating system patch

Checking whether the optical interface has the dustproof cap

For quarterly maintenance, the following items are involved:

Checking power supply

Checking cable connections

Checking the fan plug-in box running status

Checking antistatic wrist strap

Checking spare materials and parts

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Chapter 1 - Overview

Confidential and Proprietary Information of ZTE CORPORATION 3

Checking grounding conditions

Cleaning the air filter

Precautions

Perform the following precautionary steps during routine maintenance.

Maintain normal temperature and humidity in the equipment room. Keep the equipment room environment clean and tidy and free from dust and dampness. Prevent rodents from entering the equipment room and cabinets.

Make sure that the primary power supply is stable and reliable. Check the system groundings and lightning protection groundings periodically. Check and ensure good condition of lightning protection system before and after the thunderstorms.

Standardize the daily work of maintenance personnel:

Maintain a detailed attendant’s log to provide records about system operation, version, data change, upgrading and troubleshooting. It facilitates analysis and troubleshooting after fault detection.

Keep a record of work shifts and specify the responsibility clearly.

Install anti-virus software at each client. Do not disable the real-time detection function. Update the virus library periodically. Do not use unauthorized disks or CDs. Do not install and run software unrelated to maintenance work.

Only one user can have the super administrator right. The super administrator sets different Network Management passwords for different access rights. The rights of login into server and client should be graded. Passwords should be managed strictly and changed periodically.

Maintenance personnel should be well trained and should have adequate equipment and network knowledge. Wear an anti-static wrist strap before touching any equipment hardware to avoid accidents.

Do not plug/unplug, reset, or change over boards casually. Backup data before doing any data modification, and make records of data modifications. Do not delete backup data until the equipment has run properly for a period of time (usually a week) after data modification. Even if there is no data modification, backup the database periodically, and restore the data in time for emergency requirement. Databases, especially the performance measurement and

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alarm database, should be observed on a regular basis to check whether the automatic dump function is normal in order to avoid the error of disk overflow.

Do not run the signaling trace during busy-traffic hours, especially at daytime. The signaling trace can be performed only during low-traffic hours with the permission of local ZTE office.

Keep common tools and instruments available in the equipment room. Such tools and instruments include flathead screwdriver and cross screwdriver, signaling tester, network cable pliers, multimeter, AC power supply, telephone line, network cable, antistatic wrist strap, insulating tape, and common toolkit. Check and ensure the precision of instruments and tools periodically.

Check spare parts periodically to maintain accurate inventory of frequently used spare parts to ensure their working conditions. Ensure that the inventory contents are unaffected by moisture or mould. Keep spare parts and the replaced faulty parts in antistatic bags separately and label them appropriately for identification purposes.

Keep maintenance software and documents at designated position, to ensure that they are available when necessary

Make sure that lighting in the equipment room is bright

Remove any detected faults as soon as possible. For faults that can not be resolved, contact the local ZTE office, and record the troubleshooting procedure in details.

Put the contact information of the local ZTE office in a noticeable place, and notify it to all maintenance personnel so that ZTE can be contacted when there is a need. Update the contact information as soon as possible if there is any change.

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C h a p t e r 2

Daily Maintenance

This chapter includes the following two sections:

Equipment Room Environment Check

BSC Running Status Check

Equipment Room Environment Check In this section, the following maintenance items are introduced:

Checking equipment room environment alarms

Checking equipment room temperature

Checking equipment room humidity

Checking the intactness of burglarproof-net, doors and windows;

Checking cabinet doors

Checking equipment room cleanness

Checking Equipment Room Environment Alarms

ZXG10 iBSC environment alarm system consists of the power distribution plug-in box, smoke sensor, infrared sensor, temperature and humidity sensor, and access control sensor.

The power distribution plug-in box is an important component of the alarm system. It is installed with the Power Distribution Board (PWRD) and the Power Distributor Backplane (PWRDB). The functions include power indication, environment monitoring, and internal fan plug-in box monitoring.

Background Knowledge

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PWRDB is located at the back of the power distribution plug-in box, leading out the monitoring cable H-MON-009. The external sensor is connected with the power distribution plug-in box through cable H-MON-009. PWRD performs alarm signal processing. The alarm indicator on the power distribution plug-in box panel indicates alarm if the following problems occur:

The -48 V power supply has problems such as over-voltage, under-voltage, or power-down.

The fan becomes abnormal.

Smoke signal, intrusion signal, or signal of temperature/humidity exceeding limit is detected.

Prior to performing this task, make sure that the ZXG10 iBSC environment alarm system has been installed and the system is running normally.

Check whether the alarm indicator on the power distribution plug-in box indicates alarm. Check whether there is any environment alarm, including power supply system alarm, fire alarm, and smoke alarm.

Figure 1 shows the front panel of power distribution plug-in box.

F I G U R E 1 – FR O N T P AN E L O F P O W E R D I S T R I B U T I O N PL U G - I N B O X

ON

OFF

-48V(I) -48V(II)

POWER JUNCTION BOX

-48V(I) -48V(II)RUN FAN HOT SMOKE DOOR ARRESTER

There are eight indicators on the panel. Table 5 describes these indicators.

T AB L E 5 – I N D I C AT O R S O N P O W E R D I S T R I B U T I O N P L U G- I N B O X

Name Color Meaning Work Mode

RUN Green Running indicator

Flashes at 1 Hz: normal running

OFF: abnormal

-48 V(I) Red The first -48 V alarm indicator

ON: the first -48 V power supply has under-voltage or over-voltage alarm

OFF: no alarm

-48 V(II) Red The second -48 V alarm indicator

ON: the second -48 V power supply has under-

Prerequisite

Operation Guide

Reference Standard

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Name Color Meaning Work Mode

voltage or over-voltage alarm

OFF: no alarm

FAN Red Fan alarm indicator

ON: the fan has abnormal alarm

OFF: no alarm

HOT Red Temperature alarm indicator

ON: the environment temperature has abnormal alarm

OFF: no alarm

SMOKE Red Smoke alarm indicator

ON: abnormal smoke alarm

OFF: no alarm

DOOR Red Access control alarm indicator

ON: abnormal access control alarm

OFF: no alarm

ARRESTER Red Lightning protector alarm indicator

ON: the lightning protector has abnormal alarm

OFF: no alarm

Different handling methods are applied to different alarms.

If the power-supply system has under-voltage or over-voltage alarm, use multimeter to check the -48 V power.

If the equipment room has fire alarm or smoke alarm, check the inside environment of equipment room.

Check whether there is any fire or smoke. If there is no smoke, the alarm might be caused due to floating dust in the air. Purify the air or suppress the alarm.

Ensure that the air conditioner is normal.

Ensure that the sensor is normal.

Check whether the alarm box is faulty. Replace the alarm box if its hardware is faulty.

Checking Equipment Room Temperature

Observe the thermometer indication and record the temperature in the equipment room.

The working temperature for ZXG10 iBSC (V6.20) must satisfy the following requirements:

Long-term working temperature: 0 ºC ~ 40 ºC

Abnormality Handling

Operation Guide

Reference Standard

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Short-term working temperature: -5 ºC ~ 45 ºC

Note:

The values of working temperature and humidity in the equipment room must be measured in the following conditions: the cabinet does not have front/rear protection panel, and the measurement is performed 1.5 m above the ground and 0.4 m in front of the cabinet.

It is advised to keep the equipment room’s temperature between 15 ºC and 30 ºC.

If the equipment room temperature is abnormal, check the air conditioner and make sure that it works normally and satisfies the working temperature requirement.

Checking Equipment Room Humidity

Observe the hygrometer indication and record the humidity in the equipment room.

The working humidity for ZXG10 iBSC (V6.20) must satisfy the following requirements:

Long-term working humidity: 20% ~ 90%

Short-term working humidity: 5% ~ 95%

Note:

If the phenomenon of condensed water is found, solve the problem immediately.

It is recommended to keep the equipment room’s humidity between 40% and 65%.

If the equipment room’s humidity is abnormal, check the air conditioner and make sure that it works normally and satisfies the working humidity requirement.

Checking Equipment Room Burglarproof-Net, Doors and Windows

Check and ensure the normal condition of equipment room burglarproof-net, doors, and windows.

Abnormality Handling

Operation Guide

Reference Standard

Abnormality Handling

Operation Guide

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If the burglarproof-net, doors, or windows of the equipment room are damaged, make records in the Daily Maintenance Record and replace the faulty ones immediately.

Checking Cabinet Doors

Check the front and rear doors of the cabinet and ensure that they are closed.

If any of the front or the rear door is open, make records in the Daily Maintenance Record and close the door.

Cleaning Equipment Room

Check the equipments in the equipment room and the ground to ensure they are all clean.

Clean the equipment room environment in time.

BSC Running Status Check In this section, the following maintenance items are introduced:

Checking board indicators

Checking foreground-background communication link

Querying BSC’s current alarms

Querying the past 24-hour history alarms of BSC

Querying the past 24-hour notifications of BSC

Querying KPIs of BSC

Checking A-interface status

Checking Gb interface status

Checking board’s active/standby status

Querying BSC’s operation logs

Checking the alarm box

Abnormality Handling

Operation Guide

Abnormality Handling

Operation Guide

Abnormality Handling

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Checking Board Indicators

Check the status of BSC panel indicators. If the checking result is as follows, then it indicates that the board is running normally.

The running indicator RUN flashes at 1 Hz

The alarm indicator ALM is always OFF

If the board is 1+1 backup, the active/standby indicator ACT is in normal status:

ACT is ON, indicating the board is active.

ACT is OFF, indicating the board is standby.

For details of different iBSC board indicators, refer to ZXG10 iBSC (V6.20) Base Station Controller Hardware Manual.

Perform the following operations to handle abnormalities.

1. Enter Fault Management at client to view detailed alarms. For operation details, refer to Querying BSC’s Current Alarms.

2. Reset the board.

3. Check the board’s data configuration and version configuration to make sure that they are correct, and the foreground and background configurations are consistent.

4. Unplug and plug the board to make sure that the board has good contact. If the problem still exists, replace the board.

Checking Foreground-Background Communication Link

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Network element management of relevant Network Elements (NE) is started successfully.

Perform the following steps:

1. Enter Fault Management and view the detailed alarm (alarm code: 100000). For operation details, refer to Querying BSC’s Current Alarms.

2. Enter Topology Management, right-click the NE to be checked in Physical View, and click NE Management → Dynamic Data Management, as shown in Figure 2.

Operation Guide

Reference Standard

Abnormality Handling

Prerequisite

Operation Guide

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F I G U R E 2 – SE L E C T I N G D Y N AM I C D AT A M AN AG E M E N T

3. Enter Dynamic Data Management to query the link status in Configuration Resource Tree and to check whether the foreground-background communication link is established

successfully. As shown in Figure 3, indicates that the

foreground-background link is established successfully. indicates that the foreground-background link establishment is failed.

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F I G U R E 3 – L I N K S T AT U S Q U E R Y

END OF STEPS

For link connected with the foreground, its status is OK.

The foreground-background communication link succeeds.

Perform the following operations to handle abnormalities.

1. If the foreground-background communication link fails, check cable connection and connectors between the NM server and foreground and ensure that they are normal; check HUB and switch to ensure that they are not powered down and work normally; check the OMP data configurations and version configurations at foreground and background and ensure that they are correct and consistent.

2. Reset the OMP board.

3. Unplug and plug the board to make sure that the board has good contact. If the problem persists, replace the board.

4. Observe the OMP panel indicators to check whether the foreground OMP runs normally.

If the running indicator RUN flashes at 1 Hz and the alarm indicator ALM is OFF, then it indicates that OMP runs normally.

If the running indicator RUN is always ON or always OFF, or the alarm indicator ALM is red and ON, then it indicates that OMP runs abnormally. Replace the board in this case.

Querying BSC’s Current Alarms

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Reference Standard

Abnormality Handling

Prerequisite

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Connection between the client and server is normal.

Fault Management interface is opened.

Perform the following steps to query BSC current alarms.

1. In the Fault Management tab, click Query → View Current Alarms, as shown in Figure 4.

F I G U R E 4 – QU E R Y I N G C U R R E N T AL A R M S

2. Current Alarm Query Conditions tab appears, as shown in Figure 5.

F I G U R E 5 – CU R R E N T AL A R M QU E R Y C O N D I T I O N S T AB

3. In the Current Alarm Query Conditions tab, the current alarms can be queried in two ways: rapid query and combination query. Also, operations such as modification, deletion and refresh can be performed.

Operation Guide

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Rapid query

Through rapid query, the alarm information can be queried rapidly, but query conditions are not saved after the query result is displayed.

Perform the following steps to implement rapid query.

i. In the Current Alarm Query Conditions tab, click in the toolbar, Query Current Alarm dialog box pops up, as shown in Figure 6.

F I G U R E 6 – QU E R Y C U R R E N T AL A R M D I AL O G B O X

ii. Select query conditions according to actual requirement, and click OK. The system starts the current alarm query and displays the query result in the View Current Alarms tab, as shown in Figure 7.

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F I G U R E 7 – CU R R E N T AL A R M QU E R Y R E S U L T

Note:

The current alarm query differs from other queries as the query result interface can be refreshed automatically. If Visibility check box is not checked in the Query Current Alarm dialog box, then the query result will not be refreshed automatically, and can not be refreshed manually either.

Combination query

In the Current Alarm Query Conditions tab, the query condition can be created and displayed as a list. User can select one or multiple conditions to perform query, and can also modify the query condition.

i. In the Current Alarm Query Conditions tab, click in the toolbar, Current Alarm Query Condition dialog box pops up, as shown in Figure 8.

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F I G U R E 8 – CU R R E N T AL A R M QU E R Y C O N D I T I O N D I AL O G B O X

ii. In the Current Alarm Query Condition dialog box, enter Name and Description, select query conditions in Selection area, and click OK.

iii. The set query condition appears in the Current Alarm Query Conditions tab, as shown in Figure 9.

F I G U R E 9 – CR E AT E D C U R R E N T AL A R M QU E R Y C O N D I T I O N S

iv. Select and right-click on one or multiple query conditions,

and click Execute on the pop-up menu or click in the toolbar, as shown in Figure 10.

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F I G U R E 10 – C O M B I N AT I O N QU E R Y O F C U R R E N T AL A R M S

v. The system performs query according to selected conditions, and displays the query result in the form of list in View Current Alarms tab, as shown in Figure 11.

F I G U R E 11 – C O M B I N AT I O N QU E R Y R E S U L T O F C U R R E N T AL A R M S

END OF STEPS

Perform the following operations to handle abnormalities.

1. In the View Current Alarms tab, double-click an alarm or right-click an alarm, and click Details in the pop-up menu, as shown in Figure 12.

Abnormality Handling

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F I G U R E 12 – S E L E C T I N G DE T AI L S M E N U I T E M F O R CU R R E N T AL A R M

2. In the Details dialog box, select the Details tab to view detailed information of the alarm, as shown in Figure 13. User can click buttons on the right (Pre, Next, Acknowledge, Unacknowledge, Clear, Forward, Comment) to perform corresponding operations. In the Maintenance Suggestion tab, user can customize the maintenance suggestion and save it.

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F I G U R E 13 – D E T AI L S O F C U R R E N T AL A R M

Note:

As shown in Figure 12, users can also right-click an alarm in the query result of current alarms and click Acknowledge, Unacknowledge, Clear, Forward in the pop-up menu to perform corresponding operations.

Querying BSC’s Past 24-Hour History Alarms

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

The Fault Management interface is opened.

The newly-generated alarm information exists in the form of current alarm. If user performs the clearing operation, the current alarm becomes history alarm.

Prerequisite

Background Knowledge

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Perform the following steps to query the past 24-hour history alarms of BSC.

1. In the Fault Management tab, select Query → View History Alarms, as shown in Figure 14

F I G U R E 14 – S E L E C T I N G V I E W H I S T O R Y AL A R M S

2. History Alarm Query Conditions tab appears, as shown in Figure 15.

F I G U R E 15 – H I S T O R Y AL A R M QU E R Y C O N D I T I O N S T AB

3. In the History Alarm Query Conditions tab, the history alarms can be queried in two ways: rapid query and combination query. Also, operations such as modification, deletion and refresh can be performed.

Rapid query

Through rapid query, the alarm information can be queried rapidly, but query conditions are not saved after the query result is displayed.

Perform the following steps to implement rapid query.

Operation Guide

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i. In the History Alarm Query Conditions tab, click in the toolbar, Query History Alarm dialog box pops up, as shown in Figure 16.

F I G U R E 16 – QU E R Y H I S T O R Y AL A R M D I AL O G B O X

ii. In the Query History Alarm dialog box, select Happen Time. Time options appear on the right, as shown in Figure 17.

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F I G U R E 17 – T I M E OP T I O N S F O R H I S T O R Y AL AR M S

iii. Select By Relative Time, enter 1 in the Latest spin box or click until 1 appears in the spin box, as shown in Figure 18.

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F I G U R E 18 – S E T T I N G H AP P E N T I M E O F H I S T O R Y AL A R M

Note:

As shown in Figure 18, users can also select By Time Range and set Begin Time and End Time. By default, the duration between Begin Time and End Time is the past 24 hours.

iv. In the Query History Alarm dialog box, after setting Happen Time, click OK. The system starts query and displays the query result as a list in the View History Alarms tab, as shown in Figure 19.

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F I G U R E 19 – QU E R Y R E S U L T O F H I S T O R Y AL A R M S

Combination query

In the History Alarm Query Conditions tab, the query condition can be created and displayed as a list. User can select one or multiple conditions to perform query, and can also modify the query condition.

i. In the History Alarm Query Conditions tab, click in the toolbar, History Alarm Query Condition dialog box pops up, as shown in Figure 20.

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F I G U R E 20 – H I S T O R Y AL A R M QU E R Y C O N D I T I O N D I AL O G B O X

ii. In the History Alarm Query Condition dialog box, enter Name and Description, select query conditions in Selection area (set Happen Time to be the past 24 hours), and click OK.

iii. The set query condition appears in the History Alarm Query Conditions tab, as shown in Figure 21.

F I G U R E 21 – C R E AT E D H I S T O R Y AL A R M QU E R Y C O N D I T I O N S

iv. Select and right-click on one or multiple query conditions,

and click Execute in the pop-up menu or click in the toolbar, as shown in Figure 22.

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F I G U R E 22 – C O M B I N AT I O N QU E R Y O F H I S T O R Y AL A R M S

v. The system performs query according to selected conditions and displays the query result as a list in View History Alarms: query1 tab, as shown in Figure 23.

F I G U R E 23 – C O M B I N AT I O N QU E R Y R E S U L T O F H I S T O R Y AL A R M S

END OF STEPS

Perform the following operations to handle abnormalities.

1. In the View History Alarms: query1 tab, double-click an alarm or right-click an alarm, and click Details in the pop-up menu, as shown in Figure 24.

Abnormality Handling

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F I G U R E 24 – S E L E C T I N G DE T AI L S M E N U I T E M F O R H I S T O R Y AL A R M

2. In the Details dialog box, select the Details tab to view detailed information of the alarm, as shown in Figure 25. User can click buttons on the right (Pre, Next) to perform corresponding operations. In the Maintenance Suggestion tab, user can customize the maintenance suggestion and save it.

F I G U R E 25 – D E T AI L S O F H I S T O R Y AL A R M

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Querying BSC’s Past 24-Hour Notifications

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and the server is normal.

Fault Management interface is opened.

Perform the following steps to query the past 24-hour notifications of BSC.

1. In the Fault Management tab, select Query → View Notifications, as shown in Figure 26.

F I G U R E 26 – S E L E C T I N G V I E W N O T I F I C AT I O N S

2. Notification Query Conditions tab appears, as shown in Figure 27.

F I G U R E 27 – N O T I F I C AT I O N QU E R Y C O N D I T I O N S T AB

Prerequisite

Operation Guide

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3. In the Notification Query Conditions tab, the notifications can be queried in two ways: rapid query and combination query. Also, operations such as modification, deletion and refresh can be performed.

Rapid query

Through rapid query, the notification information can be queried rapidly, but query conditions are not saved after the query result is displayed.

Perform the following steps to implement rapid query.

i. In the Notification Query Conditions tab, click in the toolbar, Query Notification dialog box pops up, as shown in Figure 28.

F I G U R E 28 – QU E R Y N O T I F I C AT I O N D I AL O G B O X

ii. In the Query Notification dialog box, select Happen Time check box. Time options appear on the right, as shown in Figure 29.

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F I G U R E 29 – T I M E OP T I O N S F O R N O T I F I C AT I O N S

iii. Select By Time Range and set Begin Time and End Time. By default, the duration between Begin Time and End Time is the past 24 hours. Select By Relative Time, enter 1 in the Latest spin box or click until 1 appears in the spin box.

iv. In the Query Notification dialog box, after setting Happen Time, click OK. The system starts query and displays the query result as a list in the View Notifications tab, as shown in Figure 30.

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F I G U R E 30 – QU E R Y R E S U L T O F N O T I F I C AT I O N S

Combination query

In the Notification Query Conditions tab, the query condition can be created and displayed as a list. User can select one or multiple conditions to perform query, and can also modify the query condition.

i. In the Notification Query Conditions tab, click in the toolbar, Notification Query Condition dialog box pops up, as shown in Figure 31.

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F I G U R E 31 – N O T I F I C AT I O N QU E R Y C O N D I T I O N D I AL O G B O X

ii. In the Notification Query Condition dialog box, enter Name and Description, select query conditions in Selection area (set Happen Time to be the past 24 hours), and click OK.

iii. The set query condition appears in the Notification Query Conditions tab, as shown in Figure 32.

F I G U R E 32 – C R E AT E D H I S T O R Y AL A R M QU E R Y C O N D I T I O N S

iv. Select and right-click on one or multiple query conditions,

and click Execute on the pop-up menu or click in the toolbar, as shown in Figure 33.

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F I G U R E 33 – C O M B I N AT I O N QU E R Y O F H I S T O R Y AL A R M S

v. The system performs query according to selected conditions and displays the query result as a list in View Notifications: query1 tab, as shown in Figure 34.

F I G U R E 34 – C O M B I N AT I O N QU E R Y R E S U L T O F N O T I F I C AT I O N S

Perform the following operations to handle abnormalities.

1. In the View Notifications: query1 tab, double-click or right-click a notification, and click Details in the pop-up menu, as shown in Figure 35.

Abnormality Handling

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F I G U R E 35 – S E L E C T I N G DE T AI L S M E N U I T E M F O R NO T I F I C AT I O N

2. In the Details dialog box, select the Details tab to view detailed information of the notification, as shown in Figure 36. User can click buttons on the right (Pre, Next) to perform corresponding operations.

F I G U R E 36 – D E T AI L S O F N O T I F I C AT I O N

Querying BSC KPI

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Prerequisite

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Perform the following steps to query the Key Performance Index (KPI) of BSC.

1. In the Performance Management tab, click Performance

Management → Performance Data Query, or click in the toolbar, as shown in Figure 37.

F I G U R E 37 – S E L E C T I N G PE R F O R M AN C E D AT A QU E R Y

Note:

Important KPI data are reported to the background NMS from the foreground equipment, users need not change any settings. Six types of KPI values should be especially noticed: call drop rate, congestion rate, availability rate, handover success rate, CPU load, and traffic call drop ratio.

2. Query dialog box pops up, as shown in Figure 38.

F I G U R E 38 – QU E R Y D I AL O G B O X

Operation Guide

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3. In the Query Index tab of Query dialog box, select BscFunction in Object Type drop down menu, and check CPULoadMeasurement check box, as shown in Figure 39.

F I G U R E 39 – S E L E C T I N G CPULO AD M E AS U R E M E N T

4. Set the query time in Query Time tab, set the query object in the Query Object tab, and click OK in the Query dialog box.

5. Click in the toolbar to save the query result.

6. In the Query Index tab of Query dialog box, select CellFunction in Object Type drop down menu, and check KPI Index check box, as shown in Figure 40.

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F I G U R E 40 – S E L E C T I N G KPI I N D E X

7. Set the query time in Query Time tab, set the query object in the Query Object tab, and click OK in the Query dialog box.

8. Click in the toolbar to save the query result.

END OF STEPS

Table 6 describes referenced KPI values of BSC.

T AB L E 6 – R E F E R E N C E D KPI V AL U E S O F BSC

Performance Index Reference Value

SDCCH in congestion rate (%) 1%

SDCCH channel in call drop rate (%)

0.5%

TCH in service rate (%) 99%

TCH in congestion rate (excluding handover) (%)

3%

TCH in congestion rate (including handover) (%)

2%

TCH in call drop rate (excluding handover) (%)

1%

TCH in call drop rate (including handover) (%)

0.8%

Traffic call drop ratio 90

Handover success rate (%) 95%

Reference Standard

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Performance Index Reference Value

SDCCH in service rate (%) 99%

Radio switch rate (%) 97%

TCH assign failure rate (%) 2%

TCH allocate failure rate (%) 10%

Average value of CPU load 80%

Peak value of CPU load 90%

Dual band handover success rate (%)

95%

Note:

The index values in Table 6 are for reference. User can customize KPI indices according to actual network status and requirements.

Analyze KPI values. If a KPI value exceeds the normal range, perform troubleshooting immediately.

Checking A-Interface Status

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Network element management of relevant NEs is started successfully.

Perform the following steps to query A-interface status.

1. Enter Topology Management, right-click on the NE to be checked in Physical View, and click NE Management → Dynamic Data Management. The BSC Dynamic data management tab is shown in Figure 41.

Abnormality Handling

Prerequisite

Operation Guide

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F I G U R E 41 – BSC D Y N AM I C D AT A M A N AG E M E N T T AB

2. Select No. 7 Signaling Management tab to query the No. 7 signaling link status.

3. Select A PCM Management tab to query the PCM status.

Select A Trunk Management tab to query status of all timeslots.

4. If IP A-interface is adopted, select IP A Management tab to query the user plane sub-unit status.

END OF STEPS

The configured LINK is in the status of being activated or signaling occupation.

The configured voice channel is in the status of being occupied or being idle.

The user plane sub-unit status is normal.

Perform the following operations to handle abnormalities.

1. BSC self-test

i. Judge whether BSC is normal. During A-interface interconnection, if the No. 7 signaling link is disconnected, check BSC and ensure that BSC has no problem.

ii. Check the running status of all boards in BSC and ensure that all indicators are in normal status.

iii. According to configuration data, find out PCMs where the No. 7 signaling link is located.

Reference Standard

Abnormality Handling

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iv. Perform self-loop test for these PCMs, and observe the status of SPB/SPB2 and DTB indicators.

After the self-loop test is performed, if the E1 indicator on SPB/SPB2 and DTB flashes rapidly, it indicates that no problem exists inside BSC; otherwise, it indicates that some problem exists inside BSC.

2. BSC internal problem troubleshooting

i. Data problem

The probability of data configuration error is low. The configuration should be performed very carefully.

ii. Hardware problem

These problems include board problems and internal cable connection problems. Some common fault symptoms are: board fault, E1 line position being inconsistent with the configured serial number, etc.

For No. 7 signaling fault, check the boards where No. 7 signaling passes through, unplug and plug these boards one by one to locate the fault.

3. If no problem exists inside the BSC, check the interconnection data and ensure that they are correct.

4. Check external connections to ensure they are correct.

Checking Gb Interface Status

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Network element management of relevant NEs is started successfully.

According to whether Gb interface uses IP or E1, the operation steps for checking Gb interface status are divided into two types:

Gb interface uses IP

i. In the Dynamic Data Management tab, double-click the BSC Dynamic data management node in the left Configuration Resource Tree. BSC Dynamic data management tab is shown in Figure 41.

ii. Select the IP GB Management tab to query the end node status, NSVC status and dynamic end node status.

iii. If Flex Gb interface is adopted, select SGSN Office Management tab to query the SGSN status.

Prerequisite

Operation Guide

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Gb interface uses E1

i. In the Dynamic Data Management tab, double-click the BSC Dynamic data management node in the left Configuration Resource Tree. BSC Dynamic data management tab is shown in Figure 41

ii. Select the NSVC Management tab to query the NSVC status.

iii. If Flex Gb interface is adopted, select SGSN Office Management tab to query the SGSN status.

END OF STEPS

The configured NSVC is in the status of being occupied or being idle, without congestion or being blocked.

At least one SGSN’s status is enabled and unblocked.

The cell has no congestion.

Perform the following operations to handle abnormalities.

1. BSC self-test

i. Judge whether BSC is normal and ensure that BSC has no problem.

ii. Check the running status of all boards in BSC and ensure that all indicators are in normal status.

iii. Perform self-loop test for PCM, and observe the status of SPB/SPB2 indicators.

After the self-loop test is performed, if the E1 indicator on SPB/SPB2 flashes rapidly, it indicates that no problem exists inside BSC; otherwise, it indicates that some problem exists inside BSC.

2. BSC internal problem troubleshooting

i. Data problem

The probability of data configuration error is low. The configuration should be performed very carefully. The correctness of data configuration is checked by comparing ZDB files at the foreground and the background.

ii. Hardware problem

These problems include board problems and internal cable connection problems. Some common fault symptoms are: board fault, E1 line position being inconsistent with the configured serial number, etc.

3. If no problem exists inside the BSC, check the interconnection data and ensure that they are correct.

Reference Standard

Abnormality Handling

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4. Check external connections to ensure they are correct.

Checking Board’s Active/Standby Status

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Network element management of relevant NEs is started successfully.

Perform the following steps to check the board’s active/standby status.

1. In the Dynamic Data Management tab, select and double-click the rack where the board is located. The rack view appears on the right, as shown in Figure 42.

F I G U R E 42 – C H E C K I N G B O A R D ’ S AC T I V E /S T AN D B Y S T AT U S

2. Check the color of the board in the rack view. As shown in the Legend tab in Figure 42, green represents that the board is active while blue represents that the board is standby.

END OF STEPS

Prerequisite

Operation Guide

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For details of the active and standby status of all boards, refer to the Legend tab on the right side of rack view.

Perform the following operations to handle abnormalities.

1. Check the active/standby status indicator on the board to ensure that it is consistent with that displayed on the NM interface.

2. If the active/standby status of all boards is unknown, check the foreground-background communication link. For operation details, refer to Checking Foreground-Background Communication Link.

3. If the active/standby status of some boards is unknown, enter Fault Management to view alarm details. For operation details, refer to Querying BSC’s Current Alarms.

Querying BSC Operation Log

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

The operation log of BSC records the BSC operation details, which is often used to locate the fault. Browsing and saving the operation log every day helps to find the abnormality in system running and operation.

Perform the following steps to query the operation log of BSC.

1. Enter Topology Management, right-click on the NE to be checked in Physical View, and click Query NE Log → Operation Log in the pop-up menu, as shown in Figure 43.

Reference Standard

Abnormality Handling

Prerequisite

Background Knowledge

Operation Guide

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F I G U R E 43 – E N T E R I N G LO G M AN AG E M E N T

2. In the Query Operation Log dialog box, user can set query conditions to perform the query, as shown in Figure 44.

F I G U R E 44 – QU E R Y OP E R A T I O N LO G D I AL O G B O X

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3. The query result of operation log is shown in Figure 45.

F I G U R E 45 – OP E R A T I O N LO G QU E R Y R E S U L T

4. Double-click an operation log to view the operation log details.

END OF STEPS

The operation log does not contain any unknown data configuration operation and resetting operation, and the log information is normal.

If the operation log contains data configuration operation, check whether the operation is correct and who performs the operation.

If the operation log contains the following maintenance operations, find out the reason why they are included in the log:

Resetting board

Board changeover

Blocking link

Deactivating No. 7 link

Disabling signaling point and subsystem

Port loopback

Reference Standard

Abnormality Handling

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Checking Alarm Box

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Fault Management interface is opened.

Perform the following steps to check the alarm box.

1. In the Fault Management tab, click Setting → Alarm Box Setting and check whether the link between the alarm box and the server is established.

2. Query the past 24-hour history alarms of BSC to see whether the alarm box has any alarm. For operation details, refer to Querying BSC’s Past 24-Hour History Alarms.

3. Check whether the critical alarm that satisfies the reporting conditions can be correctly sounded and displayed on the alarm box.

END OF STEPS

The RUN indicator on the alarm box flashes regularly.

The alarm level indicated by the alarm indicator is consistent with the current alarm level displayed in Fault Management.

The suppressed alarm is not displayed on the alarm box.

Perform the following operations to handle abnormalities.

1. If the alarm box has alarm, enter Fault Management at client to check the alarm details. For operation details, refer to Querying BSC’s Past 24-Hour History Alarms.

2. Check the cable connection and connectors between the alarm box and NM server and ensure that they are normal. Check whether the HUB and the switch is power-down and ensure that they work normally.

3. Check the alarm box configuration to ensure that the configuration is correct.

Prerequisite

Operation Guide

Reference Standard

Abnormality Handling

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C h a p t e r 3

Weekly Maintenance

This chapter covers the following topics:

Cleaning Equipment

Checking BSC Clock Status

Checking OMP/CMP

Querying BSC Alarms Real-Time Statistics

Analyzing History Alarms of the Past Week

Analyzing Performance Indices

Checking Server Running Status

Checking Occupied Space of Database at NM Server

Configuration Data Backup

Virus Protection

Cleaning Equipment

In the equipment room, check the equipment and ensure that there is no cobweb or dust.

The equipment should be clean and tidy.

Clean the equipment in time, especially the dust-proof plug-in box.

Checking BSC Clock Status

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Operation Guide

Reference Standard

Abnormality Handling

Prerequisite

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Perform the following steps to check BSC clock status.

1. Check the status of CLKG/ICM panel indicators, and make sure that external connections of the CLKG/ICM’s rear board are normal.

2. Enter Fault Management to check whether there is any clock alarm. For operation details, refer to Querying BSC’s Current Alarms.

3. Check whether the system clock of boards is normal and whether the foreground and background clock data are consistent.

END OF STEPS

ZXG10 iBSC has three types of clock generator boards:

CLKG (CLKG)

CLKG (ICM)

ICM

Table 7 describes CLKG (CLKG) board panel indicators.

T AB L E 7 – I N D I C AT O R S O N CLKG (CLKG) P AN E L

Name Color Meaning Description

RUN Green Running indicator

Refer to Table 10.

ALM Red Alarm indicator Refer to Table 10.

ENUM Yellow Board extraction indicator

ON: Indicates that the micro switch is turned on; the board is not inserted to the correct position, software version is not downloaded.

Flashing at 5 Hz: Indicates the micro switch alarm; during the board’s running, the micro switch is turned on and has alarm.

Flashing at 1 Hz: Indicates that the board can be extracted; during the board’s running, the micro switch is turned on, the board, which is standby or does not use resource, can be extracted.

OFF: Indicates that the micro switch is normal.

ACT Green Active/standby indicator

ON: Indicates that the board is active.

OFF: Indicates that the board is standby.

Operation Guide

Reference Standard

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Name Color Meaning Description

CATCH Green Catching indicator

ON: Indicates that the board is in the catching status (i.e. it has reference), and is not locked.

TRACE Green Tracing indicator

ON: Indicates that the board is in the tracing status (i.e. it has reference), and is locked.

KEEP Green Keeping indicator

ON: Indicates that the board is locked, but then the reference is lost.

FREE Green Free running indicator

ON: Indicates that the board is not locked and has no reference, and the board is the status of free running.

2 Mbps1

Green Reference indicator

This indicator is used to indicate the clock reference selected by the CLKG board.

ON: Indicates that the selected reference is the first 2 Mbps clock reference transmitted in the form of HDB3 coding, which is provided by BITS equipment.

2 Mbps2

Green Reference indicator

This indicator is used to indicate the clock reference selected by the CLKG board.

ON: Indicates that the selected reference is the second 2 Mbps clock reference transmitted in the form of HDB3 coding, which is provided by BITS equipment.

2 MHz1 Green Reference indicator

This indicator is used to indicate the clock reference selected by the CLKG board.

ON: Indicates that the selected reference is the first 2 MHz clock reference transmitted in the form of TTL difference, which is provided by BITS equipment.

2 MHz2 Green Reference indicator

This indicator is used to indicate the clock reference selected by the CLKG board.

ON: Indicates that the selected reference is the second 2 MHz clock reference transmitted in the form of TTL difference, which is provided by BITS equipment.

8 K1 Green Reference indicator

This indicator is used to indicate the clock reference selected by the CLKG board.

ON: Indicates that the selected

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Name Color Meaning Description

reference is the line 8K reference provided by board such as DTB and APBE.

8 K2 Green Reference indicator

This indicator is used to indicate the clock reference selected by the CLKG board.

ON: Indicates that the selected reference is the 8K clock reference provided by GPS board.

8 K3 Green Reference indicator

This indicator is used to indicate the clock reference selected by the CLKG board.

ON: Indicates that the selected reference is the 8K clock reference provided by UIMU or UIMC.

NULL Green Reference indicator

This indicator is used to indicate the clock reference selected by the CLKG board.

ON: Indicates that there is no available external reference, and the system is in the status of free oscillating.

QUTD Red Reference deterioration indicator

ON: Indicates the currently selected reference deterioration.

MANI Green

Allow-manual-reference-selection indicator

ON: Indicates that the reference can be selected manually.

OFF: Indicates that the reference can not be selected manually.

Table 8 describes CLKG (ICM) board panel indicators.

T AB L E 8 – CLKG ( ICM) B O A R D P AN E L I N D I C AT O R S

Indicator Name

Color Meaning Description

RUN Green Run indicator

Refer to Table 10

ALM Red Alarm indicator

Refer to Table 10

ENUM Yellow Board extraction Indicator

ON: Indicates that the micro switch is turned on; the board is not inserted to the correct position, software version is not downloaded.

Flashing at 5 Hz: Indicates the

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Indicator Name

Color Meaning Description

micro switch alarm; during the board’s running, the micro switch is turned on and has alarm.

Flashing at 1 Hz: Indicates that the board can be extracted; during the board’s running, the micro switch is turned on, the board, which is standby or does not use resource, can be extracted.

OFF: Indicates that the micro switch is normal.

ACT Green Active/ standby indicator

ON: Indicates the board is active

OFF: Indicates the board is standby

Bps1 Green Reference indicator

Indicates the clock reference CLKG (ICM) board selects

ON: Indicates CLKG (ICM) selects the first 2 Mbps clock reference provided by BITS equipment, which is transmitted in HDB3 coding form

Bps2 Green Reference indicator

Indicates the clock reference CLKG (ICM) board selects

ON: Indicates CLKG (ICM) selects the second 2 Mbps clock reference provided by BITS equipment, which is transmitted in HDB3 coding form

Hz1 Green Reference indicator

Indicates the clock reference CLKG (ICM) board selects

ON: Indicates CLKG (ICM) selects the first 2 MHz clock reference provided by BITS equipment, which is transmitted in TTL differential form

Hz2 Green Reference indicator

Indicates the clock reference CLKG (ICM) board selects

ON: Indicates CLKG (ICM) selects the second 2 MHz clock reference provided by BITS equipment, which is transmitted in TTL differential form

8K1 Green Reference indicator

ON: Indicates that the clock reference is a 8 kHz clock reference extracted from line

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Indicator Name

Color Meaning Description

8K2 Green Reference indicator

ON: Indicates that the clock reference is a 8 kHz clock reference provided by external GPS

8K3 Green Reference indicator

ON: Indicates that the clock reference is a 8 kHz clock reference sent by UIMU/GUIM or UIMC

8K4 Green Reference indicator

ON: Indicates that the clock reference is a 8 kHz clock reference provided by the board’s GPS

NULL Green Reference indicator

ON: Indicates that no external reference is available and system is in free oscillating status

QUTD Red Reference deterioration indicator

ON: Indicates the selected reference has deteriorated

CATCH Green Catch indicator

ON: Indicates that the board is currently in catch status, that is, a reference has been found but has not been locked onto

TRACE Green Trace indicator

ON: Indicates that the board is currently in trace status, that is, a reference has been found and locked onto

KEEP Green Hold indicator

ON: Indicates that the reference has been lost after being locked onto

FREE Green Free indicator

ON: Indicates that the board has no reference, and is in free running status

MANI Green Manual selection indicator

ON: Indicates that the reference can be selected manually

OFF: Indicates that the reference can not be selected manually

Table 9 describes ICM board panel indicators.

T AB L E 9 – ICM B O AR D P AN E L I N D I C AT O R S

Indicator Name

Color Meaning Description

RUN Green Run indicator

Refer to Table 10

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Indicator Name

Color Meaning Description

ALM Red Alarm indicator

Refer to Table 10

ENUM Yellow Board extraction Indicator

ON: Indicates that the micro switch is turned on; the board is not inserted to the correct position, software version is not downloaded.

Flashing at 5 Hz: Indicates the micro switch alarm; during the board’s running, the micro switch is turned on and has alarm.

Flashing at 1 Hz: Indicates that the board can be extracted; during the board’s running, the micro switch is turned on, the board, which is standby or does not use resource, can be extracted.

OFF: Indicates that the micro switch is normal.

ACT Green Active/ standby indicator

ON: Indicates the board is active

OFF: Indicates the board is standby

Bps1 Green Reference indicator

Indicates the clock reference ICM board selects

ON: Indicates ICM selects the first 2 Mbps clock reference provided by BITS equipment, which is transmitted in HDB3 coding form

Bps2 Green Reference indicator

Indicates the clock reference ICM board selects

ON: Indicates ICM selects the second 2 Mbps clock reference provided by BITS equipment, which is transmitted in HDB3 coding form

Hz1 Green Reference indicator

Indicates the clock reference ICM board selects

ON: Indicates ICM selects the first 2 MHz clock reference provided by BITS equipment, which is transmitted in TTL differential form

Hz2 Green Reference indicator

Indicates the clock reference ICM board selects

ON: Indicates ICM selects the second 2 MHz clock reference provided by BITS equipment,

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Indicator Name

Color Meaning Description

which is transmitted in TTL differential form

8K1 Green Reference indicator

ON: Indicates that the clock reference is a 8 kHz clock reference extracted from line

8K2 Green Reference indicator

ON: Indicates that the clock reference is a 8 kHz clock reference provided by external GPS

8K3 Green Reference indicator

ON: Indicates that the clock reference is a 8 kHz clock reference sent by GUIM or UIMC

8K4 Green Reference indicator

ON: indicates that the clock reference is a 8 kHz clock reference provided by the board’s GPS

NULL Green Reference indicator

ON: Indicates that no external reference is available and system is in free oscillating status

QUTD Red Reference deterioration indicator

ON: Indicates the selected reference has deteriorated

CATCH Green Catch indicator

ON: Indicates that the board is currently in catch status, that is, a reference has been found but has not been locked onto

TRACE Green Trace indicator

ON: Indicates that the board is currently in trace status, that is, a reference has been found and locked onto

KEEP Green Hold indicator

ON: Indicates that the reference has been lost after being locked onto

FREE Green Free indicator

ON: Indicates that the board has no reference, and is in free running status

MANI Green Manual selection indicator

ON: Indicates that the reference can be selected manually

OFF: Indicates that the reference can not be selected manually

SCS Green

System clock reference indicator

Always ON: Indicates that the system clock is normal

Always OFF: Indicates that the 16CHIP Phase Locked

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Indicator Name

Color Meaning Description

Loop (PLL) loses lock

Flashing very quickly: Indicates that the output 16CHIP signal is abnormal

Flashing very slowly: Indicates that the output PP2S signal is abnormal

CCS Green Circuit clock reference indicator

Always ON: Indicates that the circuit clock 12.8 M PLL is locked normally

Always OFF: Indicates that the circuit clock 12.8 M PLL loses lock

ANT Green Antenna status indicator

Always ON: Indicates that antenna feeder is normal

Always OFF: Indicates that antenna feeder and satellite are normal and being initialized

Flashing at 1 Hz (slow): Indicates that antenna feeder is broken

Flashing at 2 Hz (fast): Indicates that antenna feeder is normal but can not receive satellite signal

Flashing at 0.5 Hz (very slow): Indicates that antenna is short-circuited

Flashing at 5 Hz (very fast): Indicates that no message is received during initialization

TYP Green/Yellow

Mode indicator

Always OFF (black): GPS single-mode receiver

Always ON (green): GPS/GONOLASS dual-mode receiver

Always ON (yellow): GPS/GONOLASS/Triones timed three-mode receiver

The RUN indicator and ALM indicator are combined to indicate various status of the board. Table 10 describes the meaning of various combinations of RUN and ALM.

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T AB L E 10 – ME AN I N G S O F RUN/ ALM I N D I C AT O R C O M B I N AT I O N S

Status RUN Status ALM Status Meaning

Normal running

Periodically flashing at 1 Hz

Always OFF Normal running

Periodically flashing at 5 Hz

Always OFF Version being downloaded

Periodically flashing at 1 Hz

Periodically flashing at 5 Hz

Version download fails: the board’s version is inconsistent with the configuration.

Version download

Always ON Always OFF

RELEASE version indicates that the version download succeeds and the version is being started.

Always OFF Periodically flashing at 5 Hz

Board’s self-test failure.

Self-test failure

Always OFF Periodically flashing at 2 Hz

Operation support system startup failure.

Periodically flashing at 5 Hz

Periodically flashing at 5 Hz

Logical address obtaining failure.

Periodically flashing at 5 Hz

Periodically flashing at 2 Hz

Basic process power-on failure or timeout.

Periodically flashing at 5 Hz

Periodically flashing at 1 Hz

Core data area initialization.

Periodically flashing at 5 Hz

Periodically flashing at 0.5 Hz

Version and hardware are inconsistent with the configuration.

Periodically flashing at 2 Hz

Periodically flashing at 5 Hz

Media plane communication is disconnected.

Periodically flashing at 2 Hz

Periodically flashing at 2 Hz

HW is disconnected.

Periodically flashing at 1 Hz

Periodically flashing at 2 Hz

Link break with OMP.

Fault alarm during the running process

Periodically flashing at 1 Hz

Periodically flashing at 1 Hz

Active/standby changeover is being performed.

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Status RUN Status ALM Status Meaning

Periodically flashing at 1 Hz

Always ON Hardware clock is lost.

Perform the following operations to handle abnormalities.

1. Check whether the TRACE indicator is ON and decide whether the CLKG/ICM board is in the tracing status.

2. Check the external clock cables of the rear board of CLKG/ICM and ensure that the connection is normal.

CLKG/ICM gets the clock from A-interface. Check connections at the clock input interface of the rear board RCKG1 and ensure that they are consistent with the configuration data. Check the connections and connectors and ensure that they are normal.

3. Perform CLKG/ICM active/standby changeover.

4. Replace the other external clock reference or reset the corresponding A-interface PCM.

5. Replace the board.

Checking OMP/CMP

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Network element management of relevant NEs is started successfully.

Perform the following steps to check OMP/CMP.

1. Check whether the link between foreground and background can be established successfully, and check whether the active/standby status of OMP/CMP is normal.

2. Enter Dynamic Data Management and open the BSC rack view. Right-click OMP or CMP and click CPU1 or CPU2 in the pop-up menu, and click Query CPU occupation rate in the pop-up menu. The CPU occupancy is displayed in the Operation Result dialog box.

3. Check whether OMP/CMP has any abnormal alarm.

4. Obtain the equipment printing file to check whether Exc_Omp.txt file and Exc_pp.txt file are updated.

Abnormality Handling

Prerequisite

Operation Guide

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i. Execute the ftp command at OMM to connect OMP. Both the user name and the password are zte, and the specified port is 21.

ii. Execute the cd/DOC0 command to enter the DATA0 directory.

iii. Execute the get command to get Exc_Omp.txt file and Exc_pp.txt file.

iv. Download the file to OMM server, then use ftp tool (such as CUTEFTP) to transmit the file to client.

END OF STEPS

The link between foreground and background is established successfully. There is no abnormal alarm. It is recommended that CPU occupancy is not larger than 80%. Neither Exc_Omp.txt file nor Exc_pp.txt file has newly added information about abnormal resetting.

Perform the following operations to handle abnormalities.

1. If the board’s CPU occupancy is too large, check whether there is any traffic peak. If CPU occupancy exceeds 95%, unplug some LAPD boards to reduce the traffic.

2. Enter Fault Management at client to view alarms. For operation details, refer to Querying BSC’s Current Alarms.

3. If the board’s active/standby status is unknown, check the foreground-background communication link and ensure that the link is normal. Check connections and connectors between the NM server, foreground, and OMP (or CMP), and ensure that they are normal. Check whether the HUB and the switch is power-down, and ensure that they work normally.

4. Check the data and version configuration of OMP (or CMP) at foreground and background, and ensure that the configurations at foreground and background are consistent.

5. Perform OMP or CMP active/standby changeover.

6. Reset OMP or CMP.

7. Unplug and plug OMP or CMP and ensure that the board is plugged in properly. If problem still exists, replace the board.

Querying BSC Alarms Real-Time Statistics

Prior to performing this task, make sure that:

Reference Standard

Abnormality Handling

Prerequisite

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NetNumen M31 client is running normally.

Connection between the client and server is normal.

Fault Management interface is opened.

Perform the following steps to query the real-time statistics of BSC alarms.

1. Enter Fault Management, right-click the NE to be checked. Select Show current alarms → Show all current alarms in the pop-up menu, as shown in Figure 46.

F I G U R E 46 – S E L E C T I N G SH O W AL L C U R R E N T AL A R M S

2. Click in the toolbar to pop up the Save dialog box, as shown in Figure 47.

Operation Guide

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F I G U R E 47 – S AV I N G R E AL T I M E S T AT I S T I C S AL A R M

3. In the Save dialog box, select the saving path and click Save, as shown in Figure 47.

END OF STEPS

Real-time alarms of BSC are saved successfully.

Analyzing History Alarms of the Past Week

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Perform the following steps to analyze history alarms of the past week.

1. Enter Fault Management and click Query → History Alarm Statistics.

2. Report Management tab appears, as shown in Figure 48.

Reference Standard

Prerequisite

Operation Guide

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F I G U R E 48 – R E P O R T M AN AG E M E N T T AB

3. Create a new report template and then double-click the new template, or double-click an existing template. The report parameter input interface pops up, as shown in Figure 49.

F I G U R E 49 – R E P O R T P AR A M E T E R I N P U T I N T E R F AC E

4. In the Parameter Input Box – Statistics Frequency By Alarm Code dialog box, as shown in Figure 49, select

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appropriate parameters, set Happen Time to be the past week, and click OK.

5. The statistics result is generated automatically, as shown in Figure 50.

F I G U R E 50 – AL A R M S T AT I S T I C S R E S U L T

END OF STEPS

Analyze history alarms according to actual requirements.

Analyzing Performance Indices

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Perform the following steps to analyze performance indices.

1. Enter Performance Management, and establish the performance statistics measurement task.

2. Perform the measurement task. There are two types of measurement tasks.

KPI data statistics

Abnormality Handling

Prerequisite

Operation Guide

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KPI data are provided by foreground equipment to the background NMS, operation personnel do not have to change any setting.

Performance measurement statistics

Check the collected performance measurement data, and terminate unnecessary performance measurement tasks.

3. Implement the performance data query, and the query time is the past week.

4. Export the data. Select appropriate export options and save the performance data query result.

END OF STEPS

KPI data can be reported to background. For details of KPI performance data, refer to ZXG10 iBSC (V6.20) Base Station Controller KPI Reference Manual

Performance measurement data can be reported correctly. For details of performance counters, refer to ZXG10 iBSC (V6.20) Performance Counters Manual.

The performance statistics result can be generated into report, and all indices in the report are normal.

Check and ensure that the data configuration is correct. Check and ensure that the hardware is not faulty.

Checking Server Running Status

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Perform the following steps to check the server running status.

1. Click View → System Management to enter System Management.

2. In the System Management tab, select Self Office:OMC node and click ApplicationServer → Server Performance, as shown in Figure 51.

Reference Standard

Abnormality Handling

Prerequisite

Operation Guide

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F I G U R E 51 – QU E R Y I N G S E R V E R P E R F O R M AN C E

3. The server performance query interface pops up, as shown in Figure 52.

F I G U R E 52 – S E R V E R PE R F O R M AN C E QU E R Y I N T E R F AC E

END OF STEPS

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For WINDOWS, the usage of system directory “C:\” on the hard disk can not be 100%.

For SOLARIS, the usage of directory “/” and “/export/home” can not be 100%.

For LINUX, the usage of all directories can not be 100%.

CPU usage and RAM usage can not be 100% for a long time.

Clear unnecessary files such as log files, redundant backup data, or software.

Checking Occupied Space of Database at NM Server

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Perform the following steps to check the occupied space of database at NM server.

1. Click View → System Management to enter System Management.

2. In the System Management tab, log in the database.

3. Select the Oracle node, and click DatabaseServer → View Database Resources, as shown in Figure 53.

F I G U R E 53 – V I E W D AT AB A S E R E S O U R C E S

4. View Database Resources dialog box pops up, as shown in Figure 54.

Reference Standard

Abnormality Handling

Prerequisite

Operation Guide

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F I G U R E 54 – V I E W D AT AB A S E R E S O U R C E S D I AL O G B O X

5. In View Database Resources dialog box, pay attention to the following table spaces and calculate the percentage of remaining space of each table space:

Table space that begins with MINOS_RNS_PM, such as MINOS_RNS_PM, MINOS_RNS_PM_DAY, and MINOS_RNS_PM_HUR.

UEP

UEP_CAF_FM

Note:

There might be two or more table spaces that have the same name.

For each table space, the percentage of remaining space = the remaining space / the allocated space.

END OF STEPS

The percentage of remaining space of each table space can not be lower than 20%.

Notify the local ZTE office to expand the database table space.

Reference Standard

Abnormality Handling

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Configuration Data Backup

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Network element management of relevant NEs is started successfully.

Perform the following steps to implement configuration data backup.

1. Enter Configuration Management and log in the database.

2. Perform configuration data backup.

Note:

Configuration data backup can be performed manually or automatically.

Manual backup

i. Click Management → Data Management → Data Backup, as shown in Figure 55.

F I G U R E 55 – S E L E C T I N G DAT A B AC K U P

ii. Data Backup dialog box pops up, as shown in Figure 56.

Prerequisite

Operation Guide

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F I G U R E 56 – D AT A B AC K U P D I AL O G B O X

iii. Set Storage path and select the Network Element (NE) to backup from the tree in the Select managed elements to backup area, and click OK, as shown in Figure 56.

iv. Data Backup Result dialog box pops up, as shown in Figure 57.

F I G U R E 57 – D AT A B AC K U P R E S U L T D I AL O G B O X

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Automatic backup

By default, the system automatically performs backup for OMM configuration data every day.

The backup configuration data is saved in the following path:

OMM server/home/gomcr/ums-svr/backup/sysmanager/cm

END OF STEPS

Configuration data backup is performed successfully.

Virus Scanning

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Virus scanning is mainly performed at client. If SBCX adopts WINDOWS/LINUX operating system, virus protection must be implemented.

Perform the following steps to implement virus scanning.

1. Make sure that the automatic update function of the antivirus software is enabled, or update the virus library periodically.

2. Make sure to customize the periodical virus-scanning task and real-time virus monitoring task.

END OF STEPS

The virus library is updated successfully.

The periodical virus-scanning task and real-time virus monitoring task are performed normally.

Reference Standard

Prerequisite

Background Knowledge

Operation Guide

Reference Standard

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C h a p t e r 4

Monthly Maintenance

This chapter covers the following topics:

Checking Board Software Version

Checking Clock Synchronization

Checking Automatic Backup Clearing Function of Database

Updating Operating System Patch

Checking Optical Interface Protective Cap

Checking Board Software Version

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Network element management of relevant NEs is started successfully.

Perform the following steps to check software version of the board.

1. Enter Topology Management, right-click on the NE to be checked in Physical View, and click NE Management → Software Version Management.

2. In the Software Version Management tab, double-click the BSC rack node in the left Configuration Resource Tree. BSC rack tab appears on the right. Right-click the board of which the software version is to be checked, and click Software version query (BSC) in the pop-up menu, as shown in Figure 58.

Prerequisite

Operation Guide

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F I G U R E 58 – QU E R Y I N G S O F T W AR E V E R S I O N O F B O AR D

3. Appointed Board Running Version Query dialog box pops up, as shown in Figure 59.

F I G U R E 59 – AP P O I N T E D B O AR D R U N N I N G V E R S I O N QU E R Y D I AL O G B O X

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4. Double-click the BSC software management node in the left Configuration Resource Tree, and select BSC general software tab on the right to view the information of BSC general software, as shown in Figure 60.

F I G U R E 60 – B O AR D D AT A B AS E V E R S I O N I N F O R M AT I O N

5. Select the BSC specific software tab to view the information of some specific software version.

6. Compare the board’s database version information and the board’s running version information.

Note:

The process of checking the site software version and database configuration version is similar to that of BSC. Double-click relevant site rack node and site software management node in the Configuration Resource Tree to view the corresponding information.

END OF STEPS

None

Upgrade the software if the following two cases are encountered:

BSC’s running software version is inconsistent with the configured software version.

The site’s running software version is inconsistent with the database configuration information.

Reference Standard

Abnormality Handling

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Checking Clock Synchronization

Prior to performing this task, make sure that:

NetNumen M31 client is running normally.

Connection between the client and server is normal.

Network element management of relevant NEs is started successfully.

Perform the following steps to check whether the clock is synchronized.

1. Check the Clock check setting of each shelf and ensure that the Clock check drop down menu is set to Yes for UIM/GUIM board in each shelf, as shown in Figure 61.

F I G U R E 61 – S E T T I N G C L O C K C H E C K P R O P E R T Y

2. Check A-interface configuration of SPB/SPB2/DTB/SDTB/SDTB2. Check input cables of the clock board and make the external standard clock extracted by SPB/SPB2/DTB/SDTB/SDTB2 reach the clock board.

END OF STEPS

Prerequisite

Operation Guide

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The TRACE indicator on the active CLKG/ICM board panel is ON and green.

Perform the following operations to handle abnormalities.

1. Check indicators on the CLKG/ICM board panel to decide the running status of CLKG/ICM. If the FREE indicator is green and ON, it indicates that the board is in free oscillating status and it is required to reset the corresponding A-interface E1 circuit.

2. Check and ensure that the external cable connections of the CLKG/ICM’s rear board RCKG1 and RCKG2 are normal.

3. Perform CLKG/ICM active/standby changeover and check the board working status.

4. Replace the CLKG/ICM board if the board is faulty.

Checking Automatic Backup Clearing Function of Database

Perform the following steps to check the automatic backup clearing function of database.

1. Check the configuration management backup files under /home/gomcr/ums-svr/backup/sysmanager/cm at the OMM server and ensure that there is no backlog of files.

2. Check the fault management backup files under /export/home/omc/ums-svr/backup/sysmanager/fm at the server and ensure that there is no backlog of files.

3. Check the performance management backup files under /export/home/omc/ums-svr/backup/sysmanager/pm at the server and ensure that there is no backlog of files.

4. Check the log management backup files under /export/home/omc/ums-svr/backup/sysmanager/log at the server and ensure that there is no backlog of files.

5. Check the performance configuration management backup files under /export/home/omc/ums-svr/backup/sysmanager/ueppm at the server and ensure that there is no backlog of files.

END OF STEPS

There is no backlog of backup files.

Reference Standard

Abnormality Handling

Operation Guide

Reference Standard

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If backup files are not deleted in time, then perform the following operations to delete backup files periodically:

Click DatabaseServer → Table Collection Operations, as shown in Figure 53, to set the backup file to be deleted periodically.

Updating Operating System Patch

The operating system patch upgrade includes:

Upgrading NM server’s patch

Upgrading NetNumen M31 client’s patch

ZTE Corporation issues technical notice periodically. Upgrade the operating system patch with the aid of local ZTE office.

Checking Optical Interface Protective Cap

Check the idle optical interface of the board and ensure that it has the protective cap.

Abnormality Handling

Background Knowledge

Operation Guide

Operation Guide

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C h a p t e r 5

Quarterly Maintenance

This chapter covers the following topics:

Checking Power Supply

Checking Cable Connections

Checking Fan Plug-in Box Working Conditions

Checking Anti-Static Wrist Strap

Checking Spare Materials and Parts

Checking Grounding Conditions

Cleaning Air Filter

Checking Power Supply

Perform the following steps to check the power supply:

1. Check and ensure that the AC power of server and client is normal.

2. Check and ensure that the -48 V power supply of rack equipment is normal.

3. Check and ensure that the standby battery (if there is any) is normal.

4. Check the batteries and ensure that there is no leaking liquid, and make sure that the cable connections are reliable.

5. Keep the batteries clean. For long-term storage, charge the battery periodically.

END OF STEPS

The power supply for the server, the client, and BSC rack is normal. There is no power alarm.

The power cable is not old.

There is no corrosion at the connection point.

Operation Guide

Reference Standard

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Checking Cable Connections

Table 11 describes the types of ZXG10 iBSC cables.

T AB L E 11 – ZXG10 I BSC CAB L E TY P E S

Category Type

Clock cable

Control-plane interconnection cable

User-plane interconnection cable

PD485 cable and fan monitoring cable

Power supply system cable

BSC internal cables

Grounding system cable

Monitoring system cable

Transmission system cable

Power system cable

Grounding system cable

BSC external cables

NM Ethernet cable

Perform the following steps to check cable connections.

1. Check and ensure that the cable layout (such as power cable, grounding cable, transmission cable, and jumper) is clean and tidy. Make sure that the label is stuck on the cable firmly.

2. Make sure that the cable connections are correct.

END OF STEPS

If the cable label falls off, stick the label to the cable in time. The equipment name (ID) and detailed interface position should be marked on the label as: Rack number – Shelf number – Board number – Interface number, or, Equipment name (ID) – Interface number.

Checking Fan Plug-in Box Working Condition

The fan plug-in box monitors and performs automatic rate adjustment, forming a closed wind channel through which wind comes in from the bottom and goes out from the top in the cabinet. The fan plug-in box cools the equipment with wind flow.

Background Knowledge

Operation Guide

Abnormality Handling

Background Knowledge

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Perform the following steps to check the running conditions of fan plug-in box.

1. Check whether there is any fan plug-in box alarm.

2. Check the running condition of each fan in the fan system and ensure that there is no abnormality such as abnormal sound or the vane touching the cabinet.

3. Clean the fan system periodically.

END OF STEPS

The fan plug-in box has no alarm and all fans work normally.

If abnormality is found in the fan, replace the faulty fan. For operation details, refer to ZXG10 iBSC (V6.20) Base Station Controller Installation Manual.

Checking Anti-Static Wrist Strap

In dry environment, the static electricity accumulated in human body might cause high-voltage static electricity. If the operator touches the electronic devices with static electricity in the body, the device might be damaged. Wearing the anti-static wrist strap can discharge the static electricity in human body and avoid device damage. Therefore, the operator must wear the anti-static wrist strap before touching the equipment, and holding the board, circuit board, or IC chip. The other end of the anti-static wrist strap must be well grounded.

Check the anti-static wrist strap of each rack and make sure that they are installed in correct positions and have good contact.

Checking Spare Materials and Parts

Perform the following steps to check the spare materials and parts.

1. Check the spare materials and parts with the list of spare materials and parts.

2. For common spare materials and parts, supplement them in time if they are used up.

END OF STEPS

Operation Guide

Reference Standard

Abnormality Handling

Background Knowledge

Operation Guide

Operation Guide

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The spare materials and parts are sufficient and not damaged.

Checking Grounding Conditions

Perform the following steps to check grounding conditions.

1. Check various grounding cables (PGND, -48 VGND), user grounding-connector-bar connections, and DDF grounding cables, and ensure that they are safe and reliable.

2. Use the grounding resistance tester to measure the grounding resistance and record the value.

END OF STEPS

All connections are safe and reliable, and there is no corrosion at the connection point.

The grounding cable is not old.

The grounding connector bar has no corrosion. The corrosion protection is performed appropriately.

The joint grounding resistance is less than 1 Ω.

Perform the following operations to handle abnormalities.

1. Check the grounding connector bar and ensure that it is normal.

2. Check the grounding cable. If it is old, replace the grounding cable.

3. Check the connector. If it has corrosion, remove the corrosion. If the corrosion is critical, replace the relevant part.

4. Measure the joint grounding resistance and ensure that it is less than 1 Ω.

Cleaning Air Filter

The air filter must be cleaned periodically, usually once a month or once a quarter, according to the equipment room environment conditions.

There are two types of air filters:

Reference Standard

Operation Guide

Reference Standard

Abnormality Handling

Background Knowledge

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The air filter which is added to the air intake at the rack bottom: it uses ABS plastic as the frame, with nylon net inside. The air filter is flexible.

The door air filter: it uses metal as the frame, with polyurethane second foaming plastic inside.

Both types of air filters can be reused after cleaning, and are easy for installation and disassembling.

Perform the following steps to clean the air filter.

1. Remove the fixing screws of the dust-proof plug-in box on the rack and then pull the dust-proof plug-in box out of the rack, as shown in Figure 62.

F I G U R E 62 – P U L L I N G D U S T -P R O O F P L U G - I N B O X O U T O F R AC K

2. Disassemble the dust-proof plug-in box and take out the air filter.

3. Clean the air filter with lukewarm water (less than 40 ºC) and dry it.

4. Install the air filter into the dust-proof plug-in box.

Note:

The air filter installation is the reverse of the process of taking the air filter out.

The air filter must be dried before being installed into the dust-proof plug-in box.

5. Install the dust-proof plug-in box into the rack.

Operation Guide

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Note:

The dust-proof plug-in box installation is the reverse of the process of taking the dust-proof plug-in box out.

6. For the door air filter, the cleaning process is similar to that of the air filter inside the dust-proof plug-in box.

END OF STEPS

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C h a p t e r 6

Routine Maintenance Data Records

This chapter gives routine maintenance data records, including the following topics:

Daily Maintenance Record

Weekly Maintenance Record

Monthly Maintenance Record

Quarterly Maintenance Record

Replacement Record

Daily Maintenance Record

Table 12 shows the daily maintenance record form.

T AB L E 12 – DAI L Y M AI N T E N AN C E R E C O R D

Maintenance date: ______(Day)______(Month)______(Year)

Maintenance period:

From ___ to ___

Duty shifted from:

Duty shifted to:

Equipment Name

Equipment Number

Category Check Item Check Result Remarks

Environment alarm of the equipment room

Normal

Abnormal

Temperature in the equipment room

Normal

Abnormal

Environment check

Humidity in the equipment room

Normal

Abnormal

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Maintenance date: ______(Day)______(Month)______(Year)

Burglarproof-net, doors, and windows of the equipment room

Normal

Abnormal

Cabinet door Normal

Abnormal

Cleanness of the equipment room

Normal

Abnormal

Board indicator status

Normal

Abnormal

Communication link between foreground and background

Normal

Abnormal

Current alarms of BSC

Number of current alarms:

The past 24-hour history alarms of BSC

Number of history alarms:

The past 24-hour notifications of BSC

Number of notifications:

KPIs of BSC Normal

Abnormal

A-interface status Normal

Abnormal

Gb interface status Normal

Abnormal

Board active/standby status

Normal

Abnormal

BSC running status check

BSC’s operation log Normal

Abnormal

iBSC alarm record

Alarm content

Alarm occurrence time

Alarm end time

Remarks

1

2

3

Index name Index value

Index reference value

Remarks

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Maintenance date: ______(Day)______(Month)______(Year)

Work shift content:

Monitor review:

Weekly Maintenance Record

Table 13 shows the weekly maintenance record form.

T AB L E 13 – WE E K L Y M AI N T E N AN C E R E C O R D

Maintenance date: ______(Time)______(Day)______(Month)______(Year)

Maintenance Personnel:

Equipment Name

Equipment Number

Category Check Item Check Result Remarks

Environ-ment check

Equipment cleaning is completed

Normal

Abnormal

BSC’s clock status Normal

Abnormal

OMP/CMP status Normal

Abnormal

Real-time alarm statistics

Number of current alarms:

BSC running status check

One-week alarm statistics

Number of history alarms:

Virus protection Normal

Abnormal

Server running status Normal

Abnormal

Occupied space of database at NM server

Normal

Abnormal

NM server maintenance

Configuration data backup

Normal

Abnormal

Client maintenance

Virus protection Normal

Abnormal

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Maintenance date: ______(Time)______(Day)______(Month)______(Year)

Maintenance Personnel:

KPI data statistics Normal

Abnormal

Performance measurement statistics

Normal

Abnormal

Performance statistics

Generating weekly performance report

Normal

Abnormal

Other check

Updating virus library at client

Yes

No

iBSC alarm record

Alarm content

Alarm occurrence time

Alarm end time

Remarks

1

2

3

4

One-week alarm records

Alarm content

Alarm occurrence time

Alarm end time Remarks

1

2

3

4

Monitor review:

Monthly Maintenance Record

Table 14 shows the monthly maintenance record form.

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T AB L E 14 – MO N T H L Y M AI N T E N AN C E R E C O R D

Maintenance date: ______(Time)______(Day)______(Month)______(Year)

Maintenance Personnel:

Check Item Check Result Remarks

Board’s software version Normal

Abnormal

Foreground-background clock consistency

Normal

Abnormal

Automatic backup clearing function of database

Normal

Abnormal

Updating operating system patch

Normal

Abnormal

Protective cap of board’s optical interface

Normal

Abnormal

Modification record Modification reason

Approved by

Remaining problems:

Monitor review:

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Quarterly Maintenance Record

Table 15 shows the Quarterly maintenance record form.

T AB L E 15 – QU AR T E R L Y M AI N T E N AN C E R E C O R D

Maintenance date: ______(Time)______(Day)______(Month)______(Year)

Maintenance Personnel:

Check Item Check Result Remarks

Power supply Normal

Abnormal

Cable connections Normal

Abnormal

Running conditions of fan plug-in box

Normal

Abnormal

Anti-static wrist strap Normal

Abnormal

Spare materials and parts Normal

Abnormal

Grounding conditions Normal

Abnormal

Cleaning air filter Normal

Abnormal

Modification record Modification reason

Approved by

Remaining problems:

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Maintenance date: ______(Time)______(Day)______(Month)______(Year)

Maintenance Personnel:

Monitor review:

Replacement Record

Table 16 shows the replacement record form.

T AB L E 16 – RE P L AC E M E N T R E C O R D

Equipment Name

Equipment Number

Board Name

Slot Old Version

New Version

Replacement Reason

Replacement Date

Replaced by

Remarks

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Equipment Name

Equipment Number

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A p p e n d i x A

Abbreviations

Abbreviations Full name

A

APB ATM Process Board

B

BPSN Backplane of Packet Switch Network

BUSN Backplane of Universal Switch Network

BCTC Backplane of Control Center

C

CHUB Control HUB

CLKG CLOCK Generator

CMP Control Main Processor

D

DTB Digital Trunk Board

G

GLI GE Line Interface

M

MNIC Multi-service Network Interface Card

MONB MONITOR BOARD

MPB Main Process Board

O

OMP Operation Main Processor

P

PWRD POWER Distributor

PSN Packet Switch Network

R

RCHB Rear Board of CHB

RCKG2 Rear Board 2 of CLKG

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Abbreviations Full name

RDTB Rear Board of DTB

RPB Router Protocol Process Board

RPSN Rear Board of PSN

RSPB Rear Board of SPB

RTOS Real Time Operating System

RUIM Rear Board of UIM

S

SDHB SDH Board

SDTB Sonet Digital Trunk Board

SPB Signaling Process Board

SMP Signal Main Processor

T

TSNB TDM Switch Network Board

U

UIM Universal Interface Module

V

VTC Voice Transcoder Card

VTCD Voice Transcoder Card(DSP)

W

WPB Wireless Protocol Process Board

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A p p e n d i x B

Figures

Figure 1 – Front Panel of Power Distribution Plug-in Box...........6

Figure 2 – Selecting Dynamic Data Management................... 11

Figure 3 – Link Status Query.............................................. 12

Figure 4 – Querying Current Alarms .................................... 13

Figure 5 – Current Alarm Query Conditions Tab .................... 13

Figure 6 – Query Current Alarm Dialog Box .......................... 14

Figure 7 – Current Alarm Query Result ................................ 15

Figure 8 – Current Alarm Query Condition Dialog Box ............ 16

Figure 9 – Created Current Alarm Query Conditions............... 16

Figure 10 – Combination Query of Current Alarms................. 17

Figure 11 – Combination Query Result of Current Alarms ....... 17

Figure 12 – Selecting Details Menu Item for Current Alarm..... 18

Figure 13 – Details of Current Alarm ................................... 19

Figure 14 – Selecting View History Alarms............................ 20

Figure 15 – History Alarm Query Conditions Tab ................... 20

Figure 16 – Query History Alarm Dialog Box ......................... 21

Figure 17 – Time Options for History Alarms......................... 22

Figure 18 – Setting Happen Time of History Alarm ................ 23

Figure 19 – Query Result of History Alarms .......................... 24

Figure 20 – History Alarm Query Condition Dialog Box ........... 25

Figure 21 – Created History Alarm Query Conditions.............. 25

Figure 22 – Combination Query of History Alarms ................. 26

Figure 23 – Combination Query Result of History Alarms ........ 26

Figure 24 – Selecting Details Menu Item for History Alarm ..... 27

Figure 25 – Details of History Alarm .................................... 27

Figure 26 – Selecting View Notifications............................... 28

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Figure 27 – Notification Query Conditions Tab....................... 28

Figure 28 – Query Notification Dialog Box ............................ 29

Figure 29 – Time Options for Notifications............................ 30

Figure 30 – Query Result of Notifications ............................. 31

Figure 31 – Notification Query Condition Dialog Box .............. 32

Figure 32 – Created History Alarm Query Conditions.............. 32

Figure 33 – Combination Query of History Alarms ................. 33

Figure 34 – Combination Query Result of Notifications ........... 33

Figure 35 – Selecting Details Menu Item for Notification......... 34

Figure 36 – Details of Notification ....................................... 34

Figure 37 – Selecting Performance Data Query ..................... 35

Figure 38 – Query Dialog Box............................................. 35

Figure 39 – Selecting CPULoadMeasurement ........................ 36

Figure 40 – Selecting KPI Index.......................................... 37

Figure 41 – BSC Dynamic Data Management Tab .................. 39

Figure 42 – Checking Board’s Active/Standby Status ............. 42

Figure 43 – Entering Log Management................................. 44

Figure 44 – Query Operation Log Dialog Box ........................ 44

Figure 45 – Operation Log Query Result............................... 45

Figure 46 – Selecting Show All Current Alarms ..................... 59

Figure 47 – Saving Realtime Statistics Alarm........................ 60

Figure 48 – Report Management Tab................................... 61

Figure 49 – Report Parameter Input Interface....................... 61

Figure 50 – Alarm Statistics Result...................................... 62

Figure 51 – Querying Server Performance............................ 64

Figure 52 – Server Performance Query Interface................... 64

Figure 53 – View Database Resources ................................. 65

Figure 54 – View Database Resources Dialog Box.................. 66

Figure 55 – Selecting Data Backup...................................... 67

Figure 56 – Data Backup Dialog Box.................................... 68

Figure 57 – Data Backup Result Dialog Box .......................... 68

Figure 58 – Querying Software Version of Board ................... 72

Figure 59 – Appointed Board Running Version Query Dialog Box..................................................................................... 72

Figure 60 – Board Database Version Information .................. 73

Figure 61 – Setting Clock Check Property............................. 74

Figure 62 – Pulling Dust-Proof Plug-in Box out of Rack........... 81

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Tables

Table 1 – Manual Summary ..................................................i

Table 2 - Typographical Conventions .................................... iii

Table 3 - Mouse Operation Conventions ................................ iv

Table 4 – Usage Explanation of the Hazardous Substances in ZXG10 iBSC (V6.20) ...........................................................v

Table 5 – Indicators on Power Distribution Plug-in Box.............6

Table 6 – Referenced KPI Values of BSC .............................. 37

Table 7 – Indicators on CLKG (CLKG) Panel .......................... 48

Table 8 – CLKG (ICM) Board Panel Indicators ....................... 50

Table 9 – ICM Board Panel Indicators .................................. 52

Table 10 – Meanings of RUN/ALM Indicator Combinations....... 56

Table 11 – ZXG10 iBSC Cable Types.................................... 78

Table 12 – Daily Maintenance Record .................................. 83

Table 13 – Weekly Maintenance Record ............................... 85

Table 14 – Monthly Maintenance Record .............................. 87

Table 15 – Quarterly Maintenance Record ............................ 88

Table 16 – Replacement Record.......................................... 89

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Index

active/standby status ..........42 A-Interface Status...............38 air filter .............................80 Alarm Box..........................46 anti-static wrist strap....... 3, 79 anti-virus software ................3 automatic backup clearing

function .........................75 burglarproof-net ...................8 cable connections................78 call drop rate......................35 CLKG.................48, 50, 52, 75 Clock Status.......................47 Clock Synchronization..........74 common tools.......................4 congestion rate...................35 CPU load............................35 current alarms....................13 Daily Maintenance .............. i, 5 Daily Maintenance Record ....83 data backup .......................67 dust-proof plug-in box .........81 fan plug-in box ...................78 Gb Interface Status .............40 handover success rate .........35 history alarms .............. 20, 60 History Alarms....................19 humidity ..............................8 KPI ............................. 35, 62 Monthly Maintenance ....... ii, 71 Monthly Maintenance Record.86 NetNumen M31......................i Notifications .......................28

NSVC ................................ 41 OMP/CMP .......................... 57 operating system patch ....... 76 Operation Log .................... 43 PCM.................................. 39 performance measurement .. 62 power distribution plug-in box 5 power supply ..................... 77 Precautions..........................3 primary power supply............3 protective cap .................... 76 PWRD .................................5 PWRDB ...............................5 Quarterly Maintenance......ii, 77 Quarterly Maintenance Record

.................................... 88 RCKG1 .............................. 57 Real-time alarms ................ 60 Replacement Record............ 89 report template .................. 60 Routine Maintenance Data

Records ......................... 83 service rate........................ 35 signaling tracing ...................4 software version ................. 71 spare materials and parts .... 79 Summary ............................. i temperature.........................7 traffic call drop ratio............ 35 virus library ....................... 69 Weekly Maintenance......... i, 47 Weekly Maintenance Record . 85 ZXG10 iBSC .....................v, vi