8/1/2014

TABLETmedia, Inc.

Since 2001 a leader in mobile communications for vertical industries

Alessandro GattiTABLETmedia, Inc.3035 Scott StreetSan Francisco, CA 94123+1 (415) 567-8100 x202alexg@tabletmedia.com

TABLETmedia

Some success stories• Top markets (not in order):

• Hospitality• Manufacturing / Warehousing • Education / Transportation• Chemical / Energy Plants• Public Utilities• Health care

• 11-years track record• Started by selling core technology to cellular operators and device manufacturers• Working with 600+ channel partners• Over 750 MOTOTRBO deployments

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MOTOTRBO™ product lineTask-specific solutions text@trbo™: text/email gateway middleware

Simplest, lightest and most affordable enabler for hospitality and other applications text@trboPlus™: text/email gateway middleware for Connect Plus

Enabler of hospitality and other work order management applications

phone@trbo™: telephone interconnect Single slot, single line, no options board, phone patch on steroids with recording

eztracker@trbo™: entry level fleet tracking and messaging Simplest, lightest and most affordable GPS tracking, text messaging and logging

webtracker@trbo: web-based AVL tracking (NEW) Advanced GPS system for any network

For everything else… iTalkie™ solution: dispatch and interoperability

Scalable MOTOTRBO™ distributed dispatch for voice, text, AVL, and other services Converge radios, phones, SCADA, PCs and mobile computers (e.g. Motorola/Symbol) Top of the line audio

Windows 8!

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iTalkie™ solution: overview

What is it? Software solution that runs on PCs and mobile computers

iTalkie™/RG radio gateway runs on a PC connected to a MOTOTRBO™ radio iTalkie™/DS dispatch console runs on a Windows PC (or touch tablet) Cross-platform iTalkie™ clients for Windows Mobile, WinCE and XP / 7 / 8 iTalkie/MT remote messaging client runs on PC (e.g. tablet) iTalkie™/PA gateway to analog overhead paging system runs on a PC

Benefits Make MOTOTRBO radios part of a solution Scalable serverless architecture optimized for WLANs Seamless growth path to more features Affordable

What can I do with iTalkie™?Bridge users 2-way radios Dispatchers PC users Mobile computers (WiFi) Telephone

Enable services dispatch voice calls: half-duplex + full-duplex [mobile/fixed computers] dispatch text messages GPS-based radio assets location: track, record and playback Half-duplex phone interconnect Email gateway / SCADA / text alerts support Log (record) voice calls and text messages

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iTalkie™: common features Serverless architecture

Zero setup with no static IP addresses All components are self-discovered Built-in reliability: no single point of failure

Top of the line audio experience Low-latency: key up in a fraction of a second, not seconds HD quality: 16KHz sampling (vs. 8KHz or 11KHz) DSP: error concealment, noise reduction, AGC, etc.

Lowest IP network load Optimized for WiFi LANs: works when VoIP doesn’t 2.3KB/s/call (for any # endpoints) + protocol optimization Unicast + multicast (easiest to deploy and NAT-friendliest)

Secure communications 128-bit encryption between all components

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Applicable vertical markets Warehousing / manufacturing

Bridge radios to WiFi-enabled scanning mobile computers Retail

Customers at micro kiosks to salesmen on radios to warehouse on scanners Hospitality

Middleware for (HotSOS, etc.) hospitality applications Health care

First responders, nursecall, mobile users Education / transportation

School districts: buses, classroom emergency systems Public utilities

Voice/text dispatch, alarm text notifications Chemical plants

SCADA, alarm text notifications Rural public safety

Location, voice and text dispatch

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4 walls(LAN + WLAN)

4 walls(LAN + WLAN)

RF networkRF network

iTalkie™ solution: future-proof

iTalkie™/PA gateway:Send a call to PA system

iTalkie™ dispatch console and thin clients:- Serverless architecture: optimized to reduce network load- private and group calls + text- 1:1 full-duplex voice intercom- remote radio kill / dekey / monitor, etc.- Fleet management (GPS)

Automated text alert notifications- Customizable SCADA plug-ins- TAP/COMP2 over serial/network- route to any destination

Examples:- Nursecall- Manufacturing equipment / PLC

Internetemail

Internetemail

Email gateway- SMTP/POP3, message queue, etc.

Examples:- alerts from fire alarms - reach cellphones via SMS- emergency or dispatch- Work order management (hospitality)

Corporate PBX interconnect- half-duplex: 1 line, 1 channel- group and private calls

Examples:- pre-programmed 911 radio button- night security guard

iTalkie™/RG radio gateway:• Phone interconnectiTalkie™/RG radio gateway:• Phone interconnect• Text alert notifications

iTalkie™/RG radio gateway:• Phone interconnect• Text alert notifications• Text email gateway

iTalkie™/RG radio gateway:• Phone interconnect• Text alert notifications• Text email gateway• Voice and text to/from mobile radios and PCs• GPS (optional revert channels)• Calls and text recording + logging

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iTalkie™/RG: advanced radio gatewayMultifunctional gateway between MOTOTRBO radios and IP services Supports one voice and up to two data revert control stations

Standalone capabilities HD call recording (16KHz, 16 bit) SCADA text messaging (RS-232, TCP) in TAP, COMP2 formats Email gateway: hospitality (HotSOS, Starguest, etc.) apps compliant (*) Powerful programmable text routing (e.g. one input multiple outputs) GPS export to webtracker@trbo, CES Wireless PowerTRACK-3 and Transloc Telephone interconnect (see phone@trbo) (*) Emergency notifications to email, telephone and dispatch

Distributed capabilities Voice + data gateway for iTalkie/DS console and iTalkie/PC thin client Share emails with multiple gateways Advanced call routing and filtering Pre-defined cross patching

(*): optional module – requires special software code to unlock function

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iTalkie™/RG: sample screenshots

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iTalkie™/DS: voice• ARS-based active presence

• Voice:• Private and group calls• Full-duplex (intercom) IP calls• All-call and All-text (system-wide)• Last call replay• Caller-ID interactive history• Select/unselect and cross-mute• Multi-talkgroup per control station

• Phone:• Dial, answer (ignore) calls• Address book• Patch (transfer) group/private

Groups notation:Green = selectedRed = transmitting/receiving[..] = cross-muted

To make a call:Select ’n’ hold

Or:

For selected itemsF3 = private callsF4 = group calls (global)(also L+R footswitch)

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iTalkie™/DS: GPS and admin• GPS-based radio location:

• Maps:• OpenStreetMaps• Google Earth• webtracker@trbo

• Maps window:• Integrated in app• Separate window

• Immediate location fix• Center on selected subscriber• Up to 254 different icons• Emergency center and flash• Logging and playback (CVS)• Maps exportable to web server

• Administrative options• limit operator interaction

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iTalkie™/DS: text, emergency, rem ctrl• Text:

• Private, group and AllText• Caller-ID interactive history• Reply• Forward to online SUs

• Remote radio control:• Monitor• Check• Disable• Alert• Dekey

• Emergency:• display / text / alert sound• map focuses on flashing icon• Signal external horns/lights• Email alert (*)• Phone call (*)

• Gateway (control station) control:• Radio activity indication• Channel change

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iTalkie™/DS: other• Very intuitive interface, single view without obstructing tab views• Seamless radio and computers operation

• Unlimited users and control stations• Unlimited distributed dispatchers• Multiple (unlimited) simultaneous calls playback• HD voice quality (16KHz, 16bit)• Secure w/ 128-bit encryption• Network load optimized by throughput, not just bandwidth:

• Bandwidth: 20Kbps (2.5Kbytes/sec), independent of # endpoints• Throughput: 30+ simultaneous calls for WiFi access point !!! (vs. 3-4 VoIP

calls)

• Multi-monitor support• Support USB mic and footswitch / configurable keyboard mapping (F3+F4)

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iTalkie™ client: PTT, P2P VoIP, text Target users:

Manufacturing, warehousing, transportation, education

Features: Zero-setup serverless and real-time calls Group/private calls and text, presence-driven phone calling Secure (encrypted) Minimal WLAN network load: works when VoIP doesn’t Cross platform: PCs and over 70 mobile computers HD audio quality

Benefits: Simple to use dispatch

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iTalkie™ client: screenshots

Talkgroup selected for call

Press for group call (toggle action). Use F4 for PTT action

(key can be re-mapped)

Scroll to change talkgroup

VU meter for call and playback

List of individual radios

Selected radios: Right-click to send private text

Press+hold (PTT) for private call

Main screen items Group call Rx/Tx highlight Private call Rx/Tx highlight

Status window

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iTalkie™ client: screenshotsChange channel on gateway: “[...]”

indicates selected channel

Text messages (history retained) + displays to/from

Multiple gateway control

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iTalkie™/MT: remote messaging terminal

• iTalkie™/RG• eztracker@trbo• text@trbo

• Remote messaging client • Bi-directional text• Pre-defined messages for status updates• Customizable UI and operation• Report back from RS232, USB (fuel, battery, oil, etc.)

MOTOTRBO network

Vehicle equipment

Dispatch/server equipment(example)

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iTalkie™: virtual dispatch (radio sharing)

iTalkieP C c lient

iTalkie/R Gradio gateway

LA N

iTalkie/D Sdispatch console

iTalkieP C c lient

R F network(V H F / U H F)

Unlimited dispatchers, client, sites and gateways!

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iTalkie™: group call routing

Talkgroup 101

Talkgroup 234

Talkgroup 377

iTalkie/RG radio gateway• default IP channel = 4• default group contact ID = 101

Console, PC client or mobile client• CS display as being on channel 4

Groups defined:• Maintenance (ID=101)• Security (ID=234)• engineering (ID=377)

“Route To radio”=OFF, filtering “allow any talkgroup”=ON• calls to maintenance are routed to talkgroup 101• security and maintenance call are not routed to radios

“Route To radio”=ON, filter “allow any talkgroup”=ON• calls to maintenance are routed to talkgroup 101• calls to security are routed to talkgroup 234• calls to engineering are routed to talkgroup 377

“Route To radio”=ON, filter “allow any talkgroup”=OFF, security un-checked• calls to maintenance are routed to talkgroup 101• calls to security are not routed to radios• calls to engineering are routed to talkgroup 377

With mutiple gateways, routing allows calls to reach one or more gateways (e.g. AllCall, or same group in different sites)

In reverse, calls from different radio groups can be routed to different groups on the console or a single group (see RX list)

Also, calls from radios can reach via IP other radios in other gateways (e.g. different site)

No need to changeradio channels!

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iTalkie™: distributed email

iTalkie/RGw/ email gateway

LAN (local) LAN (remote)WAN

(internet)

iTalkie/RG iTalkie/RGw/ (optional)

phone interconnect

iTalkie/RG

Incoming:• inbound email is broadcast to all gateways as a text message• gateways receive the text and place it on a queue for forwarding to the subscriber• when the subscriber acknowledges receipt of the text, the gateway notifies all other gateways• upon receipt notification the other remove the text from the queue

Outbound:• when a gateway receives a text it broadcasts it• the gateway with the email gateway receives the text and forwards it as an email

emai

l ser

ver

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iTalkie™: in- and out-premise

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iTalkie™: redundant multi-site security

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iTalkie™/RG: static cross patch

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iTalkie™: the complete solutionmobile client dispatch console dispatch console dispatch console

radio gateways

radio gateway radio gateway

LAN (local) LAN (remote)

PBX

PC client

• unlimited gateways• unlimited positions• multi-site

WAN(internet)

email server

Mobile Data Terminalwebtracker@trbocloud-based AVLPROPRIETARY

Alert notifications(e.g. SCADA, fire)

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Sales support: Per-opportunity detailed quotes plus initial system analysis / recommendation Joint remote customer phone calls / meetings (IT, management, etc.) Assistance with RFIs / RFPs / RFQs Prices disclosed to dealers only Cumulative business-based reseller program for dealer discounts and terms

Technical support: Fast turnaround time: typically intra-day, often immediate Remote configuration assistance Professional service available

Training: Sales training via webinars Fully-featured dealer demos Hands-on remote technical training lab

Support, support, support!

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Summary

iTalkie solution: true Swiss-army knife for any vertical

One stop shop for most requirements Upgrade as needed

Turnkey system to ease deployments Custom development

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