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San Diego County Office of Education Year: 2013-14 Regional Occupational Program Date Printed: 2/24/2009

Date Reviewed: Course Outline/Competencies

Course # -424213 - Medical Assistant/Admin/Clinical Approved Hours: 1380 District - 51 - Vista Unified School District Area: NorthSubmitted by - Ebon Brown Date: 2/24/2009

Outline Hours Competencies Curriculum StandardsMention – MReinforce – R

Teach – T

Assessment

Reg CC CVE CTECore

AcademicOccupation Knowledge and SkillsI Introduction 10 1 SOCIO-ECONOMICS – The student HSMT.10.0 T ELA:RC-2 RA History and Current Issues1. Historical figures and

contributions to medicine2. Current trends in the medical field3. Medical practice

B Introduction to Allied Health Care1. Exploration of various medical

professions2. Training and Education3. Professional organizations

C Role of the Medical Assistant1. Duties2. Qualifications3. Ethics

D. Customer Service1. Telephone skills2. Reception techniques

E Multicultural IssuesF Study Skills

A Demonstrates knowledge of health care practices, trends, philosophies, technologies and the integration of healthcare delivery systems. (i.e. home care, hospital, and hospice)

B Demonstrates an understanding of the necessity of cost effective practices within individual healthcare facilities in nonprofit, profit, and private practices.

C Demonstrates an understanding of organizational structures in healthcare settings.

D Demonstrates awareness of various insurance programs that effect healthcare.

HSMT.5.0 T BLS-9 R

Weekly tests

Student Demonstration

CODES: HSMT: Health Science and Medical Technology B: Diagnostic Services C: Health Informatics D: Support ServicesBLS: Biology Life Science-Physiology ( 9-12) ELA: English Language Arts (11 & 12) RC: Reading Comprehension WA: Word Analysis FLS: Focus Life Science (9-12) WS: Writing Strategies (11 & 12)





Teach – T

Assessment

Reg CC CVE CTECore

Academic1. Critical Thinking2. Math reviewII Terminology, Anatomy and

Physiology40 2 BODY STRUCTURE AND

FUNCTION – The studentHSMT.C5.0 T BLS M

A Medical TerminologyB Overview of Anatomy and

PhysiologyC Musculoskeletal SystemD The SensesE Nervous SystemF Circulatory SystemG Integumentary SystemH Endocrine SystemI Respiratory SystemJ Digestive SystemL Urinary SystemM Immune SystemN Reproductive System

A Demonstrates an understanding of medical terminology and abbreviations.

B Recognizes common roots, prefixes, suffixes and combining of word parts.

C Demonstrates knowledge of basic structure and functions of the human body.

D Demonstrates an understanding of the stages of growth and development from birth to death.

HSMT.C5.0 T BLS-1 M

Weekly tests

III Safety 8 3 SAFETY AND HEALTH MAINTENANCE – The student

HSMT.C5.0 T

A Occupational Safety and Health Administration (OSHA)

B Hazardous and BiohazardousC Standard PrecautionsD Body Mechanics

A Demonstrates an understanding of breaking the chain of infection through techniques covered under Universal Precautions and Transmission based precautions

WS-1 R Weekly tests






Teach – T

Assessment

Reg CC CVE CTECore

AcademicE Fire and Disaster Preparedness and disposal of biohazards wastes.

B Demonstrates an understanding of preventive health practices, safety issues and employee responsibilities relating to personal and patient health.

C Demonstrates understanding of preventative health practices, safety issues and employee responsibilities relating to personal and patient health.

D Demonstrates knowledge of OSHA regulations, which are mandated for the employer and the employee in the health care setting.

E Demonstrates awareness of emergency protocols such as fire, earthquake, cardiopulmonary resuscitation and violence in the workplace.

F Demonstrates an understanding of body mechanics, ergonomics and devices utilized in moving and transporting patients.

HSMT.6.0

HSMT.C1.0

T

T ELA:RC-2 M Students receive training by audio, (reports), visual, (films), textbook, and testing.

IV Screening and Appointments 5 5






Teach – T

Assessment

Reg CC CVE CTECore

AcademicA ScreeningB AppointmentsV Computers 10 4 COMPUTER LITERACY – The

studentHSMT4.2 T ELA:RC-2 R

A Entry Level Computerized Medical Manager 10

B Entry Level Electronic Health Records

C Introduction to on-line searches and e-mail

A Demonstrates entry level ability to use Computerized Medical Manager 10

B Demonstrates ability to use Electronic Health Records

C Demonstrates ability to search on-line and use email

Students complete one week of work in medical office.

VI Medical Office Emergencies/CPR 16 5 CPR/MEDICAL OFFICE EMERGENCIES – The student

HSMT.D1.0 T ELA:RC-2 R

A. Medical Office Emergencies/First Aid

B Cardiopulmonary ResuscitationC Good Samaritan ActD. Anatomical Gift Act

A Qualifies for healthcare provider CPR card.

B Demonstrates use of AED.C Responds appropriately to medical

office emergencies

First Aid and CPR Proficiency

VII Job Search 6 STRATEGIES FOR SUCCESS – The student

HSMT3.0 T ELA:RC-2 R

A Job Preparation and Success Skills

B Resume/Cover Letters/ Portfolio

10 A Demonstrates the ability to organize, prioritize and follow directions.

B Demonstrates active listening, critical thinking and problem solving skills.

HSMT5.0 T BLS-9 R






Teach – T

Assessment

Reg CC CVE CTECore

AcademicVIII Introduction to Medical Insurance

4A Introduction to Medical Insurance

4 7 ADMINISTRATIVE SKILLS – The student

IX Quality Performance 5A Performance/Quality

Improvement

5 WS-1 M Weekly tests

X Medical Office Receptionist 76 75 75 A Demonstrates proper knowledge of receptionist’s responsibilities: appointment scheduling, patient registration, screening and documentation, and understands answering service protocol.

B Demonstrates understanding of office management: ordering equipment and supplies, maintaining the office, and using professional reference materials.

C Demonstrates basic knowledge in record keeping: maintaining records (color code) and filing (alphabetical/numerical/geographical/subject).

D Utilizes proper medical terminology and abbreviations in charting and documentation.

HSMT.D1.0 T ELA:RC-2 M Maintains complete chart for patient throughout course.

A Role of the Medical AssistantB Role of the ReceptionistC Office Environment and Office

EquipmentD Patient RegistrationE Appointment SchedulingF Telephone TechniqueG Computer Applications

WS-1 M

XI Medical Office Records 76 40 40 WS-1 M

A Health Information ManagementB Mail and CorrespondenceC Transcription and EditingD Health Insurance Portability Act

(HIPAA)

HSMT.D1.3 T ELA:RC-2.5

M






Teach – T

Assessment

Reg CC CVE CTECore

AcademicE Demonstrates proper technique in

use of office equipment.F Utilizes skills in word processing,

keyboarding and computer applications.

XII Medical Office Finances 40 40 40A Professional Fees, Credit and

CollectionsB Bookkeeping/ Accounting/PayrollC Banking

G Demonstrates proper knowledge of financial management, record keeping and banking.

H Demonstrates skills in mail and correspondence, word processing letters, formatting memos, and medical case histories.

I Understands and uses correct CPT codes.

J Understands and uses correct ICD codes.

K Demonstrates ability to verify insurance eligibility and benefits.

HSMT.D1.3 T ELA:WA-1 M Accurately bill 5 patients CMS 1500 form.

XIII Medical Office Insurance/Coding/Billing 50

4040

A Billing, Coding and Insurance

50 40 40 Weekly tests

XIV Medical Office Management 20 5 5 HSMT.D1.3 T ELA:RC-2 MA Community Service and

MarketingB Facility Management

Weekly tests






Teach – T

Assessment

Reg CC CVE CTECore

AcademicL Demonstrates basic knowledge of

health insurance and completes HCFA-1500 forms accurately.

M Demonstrates a knowledge of HMO’s, PPO’s and IPA’s.

N Abstracts information from a follow-up EOB.

XV Medical Law & Medical Ethics 30 0 0 ELA:RC-2 M Weekly tests

A Patient’s Rights (HIPPA)B ConfidentialityC Medical Practice ActsD Patient/Physician ContractE Medical LiabilityF Violence/Harassment in the

workplaceXVI Exam Room Procedures 80 100 100A Infection Control1. Microorganisms2. Aseptic Technique3. Universal/Standard Precautions4. STIsB. Vital Signs1. Temperature2. Pulse

O Demonstrates proper techniques for medical office procedures: patient intake, temperature, pulse, respiration, blood pressure, weighing, measuring, and documentation.

P Understands and uses correct HCPCS codes for insurance

HSMT.B.2

HSMT.C3.1

T

T

ELA:WA-1

BLS-9

M

M

Weekly testsStudent Demonstration






Teach – T

Assessment

Reg CC CVE CTECore

Academic3. Respiration4. Blood PressureC. Assisting with Examinations1. Heights and Weights2. History & Documentation – SOAP3. Position and DrapingD. Examination Methods

purposes.Q Demonstrates proper knowledge of

transcription and editing.

XVII Specialty Procedures 90 50 50 8 CLINICAL SKILLS – The studentA Vision ScreeningB Auditory ScreeningC SpirometryD EKG (PFT)E Assisting with Orthopedic

ProcedureF Assisting with Female and Male

ExaminationG Laser/ElectrosurgeryH SigmoidoscopyI Assisting with Heat and Cold

TherapyJ Alternative ModalitiesK Radiology

A Demonstrates proper techniques for medical office procedures: patient intake, temperature, pulse, respiration, blood pressure, weighing, measuring and documentation.

B Demonstrates proper techniques for assisting with office procedures: positioning and draping, assisting with examinations, physical exam, vision, hearing and gynecology.

C Demonstrates ability to assemble the proper equipment and supplies for various procedures for adults and






Teach – T

Assessment

Reg CC CVE CTECore

Academicchildren.

D Demonstrates knowledge of drug classifications, and routes of administration.

E Demonstrates competency within the classroom setting in administering a minimum of 10 injections in each of intramuscular , intradermal, subcutaneous, and ten skin tests.

F Demonstrates correct method of hand washing, sterilization, disinfection, care and maintenance of instruments and equipment.

G Demonstrates proper knowledge of aseptic and sterile techniques, use of autoclave, and assistance in minor office surgery to include pre-op and post-op care and instructions.

H Demonstrates the ability to perform common diagnostic procedures, i.e. EKG and audiometer, PFT.

I Demonstrates proper knowledge in performance of laboratory procedures, i.e. use of the

XVIII Pharmacology 904545

90 45 45 ELA:RC-2 Weekly tests

A Introduction to PharmacologyB Safety Guidelines for

Administering MedicationsC Preparing and Administering

MedicationsXIX Minor Office Surgery 70 45 45 ELA:RC-2A Medical Assistant RoleB Preparing and Maintaining a

Sterile FieldC Skin Preparation and Wound

CareD Pre Op-Post Op EducationE Sterilization/DisinfectingF Instrument Identification

Weekly TestsStudent Demonstration

XX Laboratory Procedures 90 45 45 ELA:RC-2 M

A Introduction to the Physician’s Office Laboratory, Equipment and Safety

B Collecting, Processing, and Testing of Blood and Body Fluids

Weekly tests






Teach – T

Assessment

Reg CC CVE CTECore

AcademicC Collecting, Processing, and

Testing of Urine SpecimensD Collecting, Processing, and

Testing of Microbiology SpecimenE Clinical Lab Improvement Act

(CLIA)

microscope, centrifuge and other laboratory equipment.

J Demonstrates ability to perform hematological tests: Erthrocyte Sedimentation Rate, hemoglobin and hematocrit, and blood glucose determination.

K Demonstrates ability to collect, prepare perform tests on specimens: urine, stool, throat, cultures, and pregnancy tests.

L Demonstrates competency in venipuncture and capillary draw with a minimum of 10 successful blood draws.

M Demonstrates basic knowledge of radiology, CAT scan, MRI and ultrasound (theory tested only).

N Demonstrates basic knowledge of sigmiodoscopy and spirometery procedures.

O Demonstrates basic knowledge in treatment modalities such as the application of heat and cold.






Teach – T

Assessment

Reg CC CVE CTECore

Academic9 ADMINISTRATIVE SKILLS II – The

studentA Utilizes proper medical terminology

and abbreviations in charting and documentation.

B Demonstrates understanding of ethical and legal implications in obtaining permits for surgical and non-surgical procedures.

C Demonstrates proper techniques in use of office equipment.

XXI Nutrition 20

A Basic NutritionB Therapeutic Diets

Weekly tests

XXII Patient EducationA Patient and the Educational Plan

20 15 15

Expected Student Learning ResultsI. Job Acquisition Skills 10 10 10 1 OCCUPATIONAL KNOWLEDGE

AND SKILLS - The student demonstrates:

A Accessing and utilizing technology and information

B Practicing occupational safety

HSMT4.0

HSMT6.1

R

R






Teach – T

Assessment

Reg CC CVE CTECore

Academicstandards

C Thinking critically and solving problems effectively

D Using basic skills in reading, writing, mathematics, listening and speaking as they relate to occupation specific skills

E Attaining a comprehensive understanding of all aspects of industry the individual is preparing to enter

F Applying knowledge to real world problems and situations

HSMT5.0

HSMT4.2

R

R

2 WORKPLACE SKILLS AND BEHAVIOR - The student demonstrates the following standards of professionalism:

A Arrives on time to class and work site prepared to begin assignment.

B Demonstrates professionalism in appearance and behavior.

C Prioritizes and organizes both work site and classroom assignments.

D Participates in a positive manner in classroom discussions and activities.

HSMT7.0

HSMT8.0

T

T Complete cultural competency training






Teach – T

Assessment

Reg CC CVE CTECore

AcademicE Demonstrates initiative by working

beyond minimum requirements.F Works within the scope of practice,

education, state laws and training.G Demonstrates knowledge of ethical

standards, patients’ rights, and confidentiality (HIPPA).

H Demonstrates awareness of issues of liability and malpractice.

I Applies appropriate problem solving skills during the performance of work site and classroom activities.

J Functions as a cooperative team member in the worksite and classroom settings.

K Communicates effectively and appropriately.

L Demonstrates sensitivity to diversity and sexual harassment issues.

HSMT5.0 T

and make report on individual culture of student’s choice in front of class.

3 JOB ACQUISITION SKILLS/ LIFELONG LEARNING OPPORTUNITIES - The student has demonstrated an awareness of career options and lifelong learning opportunities by:

HSMT3.0 T Practice job interviews






Teach – T

Assessment

Reg CC CVE CTECore

AcademicA Demonstrates knowledge of job

search techniques.B Completes a job application, cover

letter, resume and follow-up letter and portfolio.

C Demonstrates knowledge of job interview skills.

D Demonstrates knowledge of job retention and job advancement techniques.

E Demonstrates awareness of the need for continuing education and learning career opportunities in medical office and related occupations.

F Completed work experience in a healthcare environment.

HSMT8.0

HSMT3.0

HSMT3.0

T

T

R

Complete portfolio, (resume, cover letter, thank you letter)

4 OUTSTANDING STUDENT AWARDA The student received the ROP

Outstanding Student Award.TotalsTotal Outline Hours

8701380

510 510


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