1 interoute - next-generation network tsvetan borissov 28/04/2011
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Interoute -Next-Generation Network
Tsvetan Borissov
28/04/2011
2
Who are we?
• Operates in 29 European countries
• Serves more than 3000 European and USA customers
• Owns and operates one of the largest and most advanced voice and data networks in Europe
• EBITDA positive 2009 & cash flow positive 2010
• Key supplier of services to all European PTT’s
Sandoz Family Foundation
18 4685
140188
246 270301
2003 2004 2005 2006 2007 2008 2009 2010F
Accounting Revenue Growth(€ in millions)
’03-’10 CAGR: 51%
3 • Only 17% of Interoute’s 48 fibre pairs are currently being used, allowing for rapid, cost-effective deployment of new bandwidth• Future proof network: new fibres can be deployed in spare duct as new fibre technologies emerge• Total build cost: €2.7 billion
Interoute’s competitive advantages begin with network ownership
4
Company highlights
• Fully-Owned Pan-European Network Asset
• Centrally managed, locally operated, offering service/support in 15 European languages
• Strong EBITDA growth (67% year-on-year, to €40m 2009); EBITDA+ since Q3 2007
• Operational Cashflow Positive, self-funded business
• Continued growth through recession
• Exceptional Operational Gearing and high Gross Margins (70%+)
• Established presence in two markets: wholesale and corporate
• Bridge between East and West, North and South
• Scalable Next Generation Network
• Future-proofed: Europe’s largest fibre and duct reserve, and extensive Data Centre capacity
• Leader in deployment of advanced network technology, including IPv6
5
18 4685
140188
246 270301
2003 2004 2005 2006 2007 2008 2009 2010F
’03-’10 CAGR: 51%
3.4
24.7
39.8
54.0
H2 2007 2008 2009 2010F
Interoute at a glance
EBITDA(€ in millions)
Accounting Revenue Growth(€ in millions)
Revenue Sector Split 2009 Headcount
Total: 929
49%51%
Wholesale
Corporate
2004 2009
Total: 920
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Our customers
Retailers
Financial Services
Service Industry
Government & Government Channels
Network Operators
Industrials
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Value - From the Ground to the Cloud
• We offer a broad portfolio, ranging from physical network based products (the Ground) to virtual network-based services (the Cloud).
• Our virtual network-based services perform better because we own and manage the underlying physical network.
• Customers can choose how much of their ICT infrastructure they want to build and manage for themselves, and how much they want us to manage for them.
• And because customers can change the ratio of what they manage vs what Interoute manages as their business needs change, they’ll always be able to get the ideal balance of cost vs efficiency vs performance that’s right for their business.
Interoute Product Family Tree
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55,000 km lit fibre
28 countries connected
99 cities connected
21 city networks
59 data centres
8 landing stations
Interoute serves as the European Union’s duct and fibre network
Invitel International Network
Interoute network
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Including 8 core networked data centres with managed services
• All networked and integrated on backbone to support geographic fallback via virtual server and the full product range
• Provides a pan-European platform for the delivery of network-centric ICT services
• ISO 27001 equivalent certified: Amsterdam, Berlin, Geneva and Munich
• Well suited to serve the growing demands of virtualization
• 24/7 hands-and-eyes service offered at the nine facilities illustrated on this page
• Prague Data Centre in blue is an internal DC for the Interoute NOC
Amsterdam
Geneva
London
BerlinBerlin
Madrid
Munich
Paris
Stockholm Prague
12
Plus 50 additional fibre-connected data centres
• 59 Datacentres
• 3 Tier 4
• 6 Tier 3
• 50 Tier 1
• 32 of the Tier 1 centres can be upgraded to Tier 2 with the addition of a UPS
• Current plans to build virtual service centres in Rotterdam, Dusseldorf and Brussels
• Fully redundant service centres using virtualisation to minimise building upgrade cost
3
Source: Uptime Institute
Bucharest
Tier 4 (3)
Tier 3 (6)
Tier 1 (50)
13
What Interoute brings
• Imagine the potential
• Your passport to flexibility
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What Interoute brings: Imagine the potential
Your need for flexibility• Easy changes when you need them – not when contract allows
• Single platform – Interoute does not have the ‘silo based’ product mentality that other large carriers do and we work for the customer, not against them
• Network outsourcing services
• Add new services in software – temporary, permanent, short-term, long-term
• Move applications into the cloud at your own pace
• An end to forklift upgrades – less disruption and a more transparent service cost
Unique• Advanced NGN connectivity services
• Delivering all services over a single network platform
• Making VPLS available in over 25 countries
• Bringing commercial innovation to make it contractually painless to change services
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Interoute: Your passport to flexibility
Future-proofed• Whatever service you buy today, make
sure that your network can provide the services that you need for the coming years
• Services delivered as software, making provisioning quick and simple
The Interoute Response• Common contract & SLA structure
• Services with the same cost base, same price (no technology premium)
• Change logical services without changing your contract term
• Software services can be purchased for as little as 1 month
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Advanced NGN connectivity and voice portfolio
Ethernet: Covering both managed and unmanaged services on our SDH and MPLS platforms, Interoute’s dual approach to ethernet provides maximum bandwidth and architecture options to our customers.
SDH: Private line options from E1 to STM-64 across Interoute’s entire network footprint. Giving maximum availability and coverage from a single supplier.
Wavelength: Our Wavelength network connects over 200 datacentres and IX’s in 72 cities across 19 countries with a 10 day delivery option. Allowing you to get the capacity you want, where and when you need it.
Dark Fibre: Backed by fully owned colocation centres, Europe’s most future-proof, homogenous fibre network provides the efficient, long term flexibility and assurances you need to build your next generation networks.
Duct: >18,000Km of Duct network owned and operated by Interoute’s extensive O&M program.
IP Services: Interoute offers two IP Transit services: Global Transit advertising routes to all Internet destinations, and Euro Transit advertising a partial routing table of Interoute's direct customers and peers. The choice gives you better control over your IP cost base.
Channel VPN: The Interoute Channel IP Virtual Private Network (IPVPN) service provides Partners with an efficient, scalable, and flexible way of connecting sites in multiple locations and countries in order to provide their end customers a single wide area network capability.
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Current 4 roadmap areas
TransmissionTransmissionUNIFIED Connectivity (UConn)
UNIFIED Connectivity (UConn)
• Colocation• Virtual and Dedicated
Servers• Storage & Backup• Disaster Recovery &
Global Load Balancing• Application Management
& Professional Services• Network Security & Local
Traffic Management
• Interoute ONE• Conferencing• VVN
• Internet Access• Fast Trade• Point to Point
Ethernet• Ethernet VPN (VPLS)• IPVPN (MPLS)
UNIFIED Computing (UComp)
UNIFIED Computing (UComp)
UNIFIED Communications (UComm)
UNIFIED Communications (UComm)
• Packet based network transport
• Wavelength, SDH• Network
Outsourcing• Wholesale
bandwidth• Infrastructure
Roadmap LIVE is divided into 4 distinct platforms. Each platform takes responsibility for particular product areas as shown below.
Unified Transport Network
IP / MPLS
UCUC
UTUT Site A
Site B
UC
UT
Site D
VLAN2 VLAN2
LSPVLAN2
VLAN1
VLAN2 Svc 1
Svc 2
Site C
LSPVLAN3
VLAN3
Svc 3
EVC4Svc4
EVC1VLAN1
EVC2VLAN2
EVC3VLAN3
EVC4Svc 4
EVC1VLAN1
EVC4Svc4
EVC2VLAN2
EVC1VLAN1
UT Switch
PER PER
UT Switch
Site X
Site Y
Unified Transport Network: UT Packet Solution
Svc 1
Svc 2
Service 1 is Point-2-Point Ethernet
Svc 3
Svc 4 Service 4 is Fast Trade
Service 2 is Layer 2 (VPWS) VPNService 3 is Internet Access
Svc 1 Svc 2 Svc 3
VLAN1VLAN2VLAN3 Svc 4
EVCxVLANxSvc x
Svc 4
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What Interoute can do
Local DSLProvider
The IP Network
Customer Firewall
TDM PBX
Voicegateway
EthernetBackup
Internet Central
Media Livestream
Regional Main Office
E1 PrimaryDSL Backup
EthernetPrimary
IP/SoftPhone
Customer HQ
Internet
PSTN
Interoute OneSoftswitch
Remote Site/Remote Client
Branch Office(s)
DSL Primary3G Backup
IP PBX
DDoS Protection &Network Security
Data Centre
Internet Local Breakout
Virtual Hosting
Colocation
ComplexDedicated
Hosting
Partner MPLS NetworkOff-net
Office(s)
Point to PointEthernet
Customer Server
MicrosoftOCS
MobileNetworkOperator
Customer Web Portal
Billing InformationInvoice history
SLA ReportingAll network related SLA parameters (RTD, Packet Delivery, Site Availability
Performance MonitoringUtilisationReal Time (to 5 minutes)
Service Management
Order Progress
Trouble Ticket information
View statusRaise a ticket
Gives in depth information to IT managers about their network and service performance
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How we serve Customers: three case studies
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Salgótarján
Hódmezõvásárhely
Mezôkövesd
Szigetvár
Kiskõrös
Baja
Kiskunhalas
Bácsalmás
Murakeresztúr
Rétszilas
Nyékládháza
Siklós
Tiszaújváros
Pincehely
Körmend
Bátaszék
Gödöllő
Hatvan
Eger
Kazincbarcika MiskolcSzerencs
Nyíregyháza
Záhony
Mátészalka
Debrecen
Püspökladány
Kisújszállás
SzolnokKarcag
Füzesabaony
Sárbogárd
Dombóvár
Szekszárd
Pécs
Kaposvár
Csurgó
Nagykanizsa
Szombathely
Bánhida
Komárom
Mosonmagyoróvár
Győr
Békéscsaba
Orosháza
Szeged
Kiskunfélegyháza
Kecskemét
Cegléd
Mezőtúr
Sopron
Biharkeresztes
Hidasnémedi
Szentgotthárd
Magyarbóly
Villány
SLO
CROYU
RO
UA
SK
A
Letenye
Gyékényes
PorpácSárvár
Felsőzsolca
Apafa
Szajol
Zalaszentiván
Oradea
Bajánsenye
HodosŐriszentpéter
Nagylak
Röszke
Budapest
Dunaújváros
Zalaegerszeg
Balatonszentgyörgy
Monor
Siófok
Barcs
Fonyód
Székesfehérvár
Várpalota
Veszprém
Kisigmánd
Kimle
Timisoara
Szentes
Dunaföldvár
Sárkeresztúr
Kapuvár
Zirc
Vienna
Hegyeshalom
Arad
Csorna
Bratislava
Tatabánya
Rajka
An operator lands in Europe and declares its independence from incumbent competitors, made possible by Interoute’s lit-fibre solution
Initial build: Interoute acquired and integrated: Fibre, Colocation & EquipmentOngoing Support: • Interoute provide FLM, 2nd and 3rd Line support; Customer NOC covers 1st line support;• Both NOCs monitor the network;• Interoute provide a spares warehousing and management service;• New services are provisioned using Customer’s 1st line and Interoute FLM.
Customer need: Customer had a strong domestic skill set but did not want to deploy in-house staff across a large European footprint.
Interoute solution: The route consisted of four sections:• Timisoara – Vienna (x2); Vienna - Frankfurt (x2)Network deployment of 3700Km 70% of the fibre route was off-net.Project Timescales:
Negotiation & Design 2 MonthsDelivery & Integration 3 Months
Customer accelerated their time to market by 12 months and met their own high-capacity demands.
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A non-telecoms operator sought a pan-European solution for the construction and deployment of a secure network, which Interoute built and now helps to manage
Customer need: Customer had a strong skill base at a different technology layer and needed Interoute to provide a layer 1 skill set, and to guarantee security.
Interoute solution:A 9,000 km, Pan-European fibre network was provisioned – including acquisition of equipment sourced. The subsequent network is managed by Interoute.How was it built?About 75% of the network was on Interoute’s backbone;Interoute dug another 2% of the required route;Interoute acquired 3rd party fibre for the remaining 23%.The project, from start to finish, was 6 months.
Initial customer equipment was integrated into a service package providing integrated Fibre, Colocation and equipment support.Ongoing Support:• New Equipment acquisition and provisioning;• DCN network Hands and Eyes;• Ongoing Spares management ;• Equipment Hands and Eyes Service; Customer retains NOC control of the network.
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A European operator gets a major upgrade of capacity – fast and without additional headcount solution – with Interoute’s Optical Private Network (OPN)
• Customer need: An operator was facing rapidly expanding DSL penetration, and thus surging backhaul capacity demand. But they did not want to deploy in-house staff across a large European footprint. And they needed a solution fast.
• Customer required a solution that would quadruple their pan-European capacity while providing network resiliency.
• Interoute’s solution: a diverse 800Gb Optical Private Network covering Bari, London and Frankfurt. With option for intermediate drops at 8 other cities.
• The solution went from initial enquiry, through design, price negotiations, contracting, delivery and commissioning and handover within 5 months.
MilanMil-Bri
RomeRom-Cor
VeniceVce-Val
Par-Gar
Genoa Goa-Pil
MarseilleMrs-Boi
LyonLyn-Jea
Willerval
NiceNce-Tra
ZurichZrh-Jos
BolognaBlq-Mas
PisaPsa-Bar
BariBri-Cdl
PescaraPsr-Fam
Gne-Mae
Lon-001
Milan ViaCalderaMil-Cal
Str-Ind
St
Max
imin
Fina
le Ligure
Sa
n Re
moF
reju
s
Civitavecchia
Orbetello
CampigliaMarittima
ForliFrl-Bec
PesaroPeo-Rom
ChiaravalleAoi-Chi
FermoFem-Mez
AlbaAad-Adr
Ferrara
Mozzanica
Rezzato
Ve
rona
Carm
ignan
o di B
renta
Due
Carre
ra
Andancette
Meysse
Caderousse
Senas
Balingen
Singen
Bruchsal
Lorsch
Etricourt
Po
stlin
g
Vauchelles
Nogent sur Oise
Cqf-Gre
Mer
ew
orth
Socx, Bergues
Wro
tha
m
Bue-Rud
Po
stlin
g
Plaidt
Katzenelnbogen
Bu
o-001 Fad-001
Lug-001
TermoliTrl-Pol
FoggiaFog-Bmp
AndriaAra-Bcp
NaplesNap-001
NolaNol-001
GrottaminardaGta-001
CanosaCsa-001
Sxd
-00
1
Fra-007Fra-Sch
OTE 800G protected
S
S
S
S
S
S
S
SS
S
S
SRotterdamRtm-Vla
Dusseldorf Dus-Ell
Anr-Jan
CologneCgn-Max
Ams-Koo
Rees
Utc-Ste
Ess-Roc
S
SFlorenceFlr-Gio
Dee-Arg
DCN
DCN
DCN
Lon-001-Par-Gar/1
Lyn-Jea-Par-Gar/1
Lyn-Jea-Mrs-Boi/9
Goa-Pil-Mrs-Boi/1
Goa-Pil-Psa-Bar/3
Psa-Bar-Rom-Cor/3
Nap-001-Rom-Cor/2
Bri-Cdl-Nap-001/2
Bri-Cdl-Psr-Fam/2
Blq-Mas-Psr-Fam/2
Blq-Mas-Vce-Val/2Mil-Bri-Vce-Val/4
Mil-Bri-Mil-Cal/4
Mil-Bri-Zrh-Jos/2 (existing)
Str-Ind-Zrh-Jos/4
Fra-007-Str-Ind/1
Dus-Ell-Fra-007/1
Ams-Koo-Dus-Ell/4
Ams-Koo-Lon-001/1
Mtx-001
Sou-001
Brr-001
Nevers
Bourbon
Charolles
Belleville
CandelaCan-001
NDTR3994, NDIN3983 NDTR3993, NDIN3982 NDTR3992, NDIN3980, NDIN3981NDTR3991, NDIN3979NDTR3984, NDIN3974NDTR3985, NDIN3975NDTR3986, NDIN3976NDTR3987NDTR3988, NDIN3977NDTR3989NDTR3990, NDIN3978
Build and integration completed
Customer OBP, Interoute Drop
Customer drop/regen
S Spares location
Raman amplifer (on Rx)
DCN New Telemetry Gateway
Minturno
Rome Sud
Pomezia
Riva Gala
Latina
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Building our reputation
April 12, 2010 The Forrester Wave™: European WAN Services, Q2 2010
Global Crossing, Interoute, and T-Systems are Strong Performers. Interoute differentiates its offerings by innovating; it also leads the entire pack with aggressive pricing.
It’s converged access service (“Unified Connectivity”) is innovative — it can offer multiple services including VPLS over xDSL access circuits. Its IP VPN service offers particularly aggressive pricing and strong SLAs; flat rate, simple pricing; and end-to-end SLAs as standard for the last four years, and is now moving to application performance SLAs. It offers self-provisioning of any “soft” order. MNCs should consider using Interoute as part of a multisourcing strategy
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