all about social media
Post on 13-Dec-2014
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EVOLUTION
One To O
ne
engage
ment Influential
engagement
Engagement
build Experience through
Engagement
Customer x Customer = Community
Life is public and so do your business
• Knowing customer conversation• Talk with your consumer• Be presence where your customer • Listen to all your bad press, PR & consumer dissatisfaction.• Your customers are your ad agency
Your worst customer is your best friendYour best customer is your partner
1. Facebook.com
2. Google.co.id
3. Yahoo.com4. Google.com5. Blogger.com6.KASKUS.US7. Youtube8. Wordpress9. Detik.com10. 4shared
Source: Alexa 2010
TOP ACCESSED WEBSITES
Social Media
Search Engine
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Tools
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