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JOB READINESS COURSE: BUSINESS ETIQUETTE
© 2017. NAUEP. All rights reserved. www.urbangirlz.org
national association of urban etiquette professionals
BUSINESS ETIQUETTE ANDPROTOCOL
SESSION OVERVIEWBusiness is competitive and though people,
places, and process change, the basics ofbusiness etiquette remain the same.
During this sessions, students will learnthe basics of how to excel in a
professional enviornment.
national association of urban etiquette professionals
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
SESSION GOALTo teach students to proper business etiquette andprotocol in a professional environment.
SESSION LAYOUTTable and Chairs
SESSION TIMEOne hour
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
DEFINING BUSINESS ETIQUETTE
Displaying competence and skill in yourprofession while displaying polite behavior
and good judgement.
PROTOCOLThe official procedure or system of rules
governing affairs of state or diplomaticoccasions.
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
CASUAL VS. PROFESSIONAL EVNIRONMENT
CasualLess formal and tailored
ProfessionalMore formal attire and contact with other
professionals
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
ATTIRE FOR WOMEN
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
ATTIRE FOR MEN
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
IT’S IN THE COLOR
CASUAL
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
BUSINESS
Blue
Grey
Black
Yellow
Orange
Pink
POWER COLOR - RED
JOB READINESS COURSE: BUSINESS ETIQUETTE
GENERAL BUSINESS ETIQUETTE
Timeliness/AttendanceWork SpaceWork Ethic
Office GossipProfessionalism
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
ONLINE /SOCIAL MEDIA ENGAGEMENT
Spelling/GrammarDon’t post while angry
Don’t post inappropriate photosDon’t bad mouthed employer
Don’t tell too much personal information
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
PROPER WRITTEN BUSINESSCOMMUNICATION
Check spelling and punctuationWrite legiblyBe clear and conciseDon’t capitalize all of your lettersKeep your correspondence confidential
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
PROPER VERBAL BUSINESSCOMMUNICATION
• Don’t use jargon or slang• Speak clearly and concisely• If you are unsure of something, let the person know you
will get back with them• Don’t say anything that could be offensive in a business
environment
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
PROFESSIONAL PORTFOLIO- Universal Employment
Worksheet/Application- Resume- Transcripts- Military Paperwork- Copy of Diploma and Certificates- Reference Letters
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
UNIVERSAL APPLICATION
Name __________________________ DOB _____________
Address ___________________________________________
Education
High School ________________________________________
Location _______________________________________
Graduation Year ____________________________________
Special Awards ____________________________________
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
EMPLOYMENT HISTORYCo. Name ________________________________________________
Address ___________________________________________________
Position __________________________________________________
Employment Date(s) Start__________ End Date _______________
Reason for Separation ____________________________________
Job Duties _______________________________________________
Supervisor(s) ______________________________________________
Phone _______________________________________________
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
EMPLOYMENT APPLICATION KEYWORD WORKSHEET
Name of Company Contact Position Key Words Date Response
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
ONLINE JOB SITES
CAREERBUILER
INDEED
MONSTER
JOB READINESS COURSE: BUSINESS ETIQUETTE
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
INTERVIEW ATTIRE
JOB READINESS COURSE: BUSINESS ETIQUETTE
INTERVIEW PREPARATIONCo. Name ______________________________________________
CEO ___________________________________________________
YR. Established___________________________________________
Employment Date(s) Start__________ End Date _______________
Recent Milestones
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
MOCK INTERVIEW
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
THANK YOU
© 2016. NAUEP. All rights reserved. www.urbangirlz.org
JOB READINESS COURSE: BUSINESS ETIQUETTE
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