driving a future ready enterprise
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© 2014 IBM Corporation
Driving a Future-Ready Enterprise
Fredrik Holmgren, IBM Business Analytics
2nd June 2014
© 2014 IBM Corporation2
Strong business foresight defines a future-ready enterprise
Analytics applied to new and emerging data sources
Finance
IT
HR
Procurementsourcing
Customerservice, case management
Sales
Marketing promotions
Cross-channelcommerce,fulfillment
Foresight
Automated recurring analytic processes
Predictive intelligence applied to steer the business and adapt to risk more reliably
Integrated financial and operational information to deliver deeper insights
Key characteristicsKey characteristics
© 2014 IBM Corporation3
Transform the system of
engagement
Span finance and operations, risk &
performance management
Infuse scenario and predictive
intelligence
Guided business processes, mobile, collaboration
Financial & Operational Performance Management
Narrative Reporting & Disclosure Management
Sales Performance Management
Governance, Risk and Compliance
Predictive intelligence and scenario analytics
Three analytics imperatives drive a future-ready enterprise
Big data platform
© 2014 IBM Corporation4
• Tailored user experiences
• High participation and greater frequency
• Guided business process engagement
• Integrated social collaboration
Engage all the right people when needed
Finance Executives Managers Line of business IT
Transform the system of
engagement
Transform the system of engagement
© 2014 IBM Corporation5
Drive collaborative performance management
Transform the system of
engagement
© 2014 IBM Corporation6
Span finance & operations, risk & performance management
SalesMarketing FinanceOperations HR
• Campaign scorecards
• Promotion plans
• Customer and product profitability
• Revenue plans
• Sales dashboards
• Sales forecasts
• Incentive compensation
• Quota plans
• Territories
• Sales channels
• Enterprise scorecards
• Strategic financial plans
• Profit and loss
• Balance sheets
• Cash flow
• Workforce KPIs
• Headcount plans
• Salary and compensation
• Staffing plans
• Training and development
• Operational KPIs
• Strategy and operations plans
• Capacity and inventory plans
• Product allocation
• New products
Strategy and activity-aligned organization
Span finance & operations,
risk &
performance
management
Establish one comprehensive, analytic, planning, and scorecarding platform
© 2014 IBM Corporation7
Assemble management and performance reports rapidly
• Daily, weekly, monthly and quarterly board books and presentations
• C-suite and board packages
• Performance reporting
• Save hundreds of hours / year
• Reduce errors
• Accelerate understanding
Narrative reporting
Workflow and approvals
Businessrules
Security
Span finance & operations,
risk &
performance
management
© 2014 IBM Corporation8
Apply scenarios and range plans to account for uncertainty
and risk
• Model
• Build scenarios reflecting range of
future market conditions
• Collaborate
• Collaborate across business units
and functions
• Capture variability of input drivers
• Report & Analyze
• Create range of outcomes
• Analyze sensitivity of outcomes to
variability in drivers
• Plan
• Plan for multiple outcomes
Range of OutcomesRange of Outcomes Driver SensitivityDriver Sensitivity
Scenario analysisScenario analysisInfuse scenario and predictive
intelligence
© 2014 IBM Corporation9
• Model multi-dimensional operational and financial business structures
• Integrate predictive models for statistical impact - examples
• Customers most likely to buy specific products or services
• Customer most likely to turn to a competitor
• Employees most likely to succeed
• Incorporate predictive outputs into scenario models and plans
Likelihood of churn
Credit worthiness
Future lifetime value
Consumer data
Transactionhistory
Social mediahistory
Transactionhistory
Profitability analysis on retention,
performance and patterns
Bring profitability analytics forward
Infuse scenario and predictive
intelligence
© 2014 IBM Corporation10
Demohttps://www.youtube.com/watch?v=KqRBS6p2KwI
© 2014 IBM Corporation11
IBM Solutions: On-cloud or on-premisesDeployment flexibility to meet your needs today, and tomorrow
Cloud On premises
Our place or yours?
© 2014 IBM Corporation12
IBM is the ultimate partner to drive a future-ready enterprise
Valu
eV
alu
e
Analytic Data ManagementAnalytic Data Management
MaturityMaturity
AligninformationAligninformation
Optimizeoutcomes
Optimizeoutcomes
Best PracticesBest Practices
Strategy – Aligned OrganizationStrategy – Aligned Organization
Analyzepatterns
Analyzepatterns
Span Finance and OperationsSpan Finance and Operations
Process AutomationProcess Automation
Enterprise-wideTransformationEnterprise-wideTransformation
ContinuousSteering
ContinuousSteering
• Managing multi-dimensional performance information
• Financial Consolidation and Close
• Budgeting
• Incentive CompensationManagement
• Managing multi-dimensional performance information
• Financial Consolidation and Close
• Budgeting
• Incentive CompensationManagement
• Span Financial & Operations
• Leading & External Indicators
• Driver-based modeling
• Scenario Analytics
• Rolling Forecasts
• Span Financial & Operations
• Leading & External Indicators
• Driver-based modeling
• Scenario Analytics
• Rolling Forecasts
• Metrics and Scorecarding
• Strategy Management
• Metrics and Scorecarding
• Strategy Management
• Product and CustomerProfitability
• Predictive Analytics
• Big Data Analytics
• Product and CustomerProfitability
• Predictive Analytics
• Big Data Analytics
• Planning, Analysis, and Forecasting
• Collaborative and Narrative Performance Reporting
• Disclosure Management
• Sales Performance Management
• Planning, Analysis, and Forecasting
• Collaborative and Narrative Performance Reporting
• Disclosure Management
• Sales Performance Management
• Agile enterprise
• Risk-adjusted Value Management
• Agile enterprise
• Risk-adjusted Value Management
Accelerate& Link
Accelerate& Link
EngageFrontlinesEngageFrontlines
Value Integrators Performance Accelerators
© 2014 IBM Corporation13
Take proven next steps
Business value assessment
Align business capabilities with business strategy, and recommend a road map for improved value.
Solution workshop
Lay out the path ahead, from immediate improvements to a common future vision.
Proof of concept
Prove the path forward, starting small and scaling up.
1Visioning workshop
Whether via web seminar, at your facility or in an IBM solution center, we can begin charting a course.
2
3
4
Best PracticesPerformance Blueprints
Best PracticesPerformance Blueprints
© 2014 IBM Corporation14 © 2014 IBM Corporation14
© 2014 IBM Corporation15
IBM Corporation 2014
• IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines
Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with the appropriate symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml.
• Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.
• Other company, product, and service names may be trademarks or service marks of others.
• References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.
Trademarks and notes
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