emerging social media trends you need to know

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Instructors: Rich Harrington & Amy DeLouise The world of social media is constantly changing and presenting new challenges and opportunities. In this session you’ll learn from two experts about the changes happening in technology and behavior. You’ll also gain insight into top trends and learn how to adjust your strategy to make stronger connections with your online audience. This session is fast paced and filled with best practices.

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Emerging Social Media Trends You Need To KnowRichard Harrington | RHED Pixel Amy DeLouise | Brand Strategist & Digital Storyteller

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Agenda

■ Learn from two experts about the changes happening in technology and behavior

■ Gain insight into top trends

■ Learn how to adjust your strategy to make stronger connections with your online audience

Amy DeLouise■ Scriptwriter/Director/Producer

■ Brand Consultant

■ Marketing Blogger

■ lynda.com Author

■ Speaker/Facilitator

Getting In Touch

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www.linkedin.com/in/amydelouise

amydelouise.com

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plus.google.com/+AmyDeLouise

Richard Harrington■ RHED Pixel — Founder

■ Piqsure — Entrepreneur

■ Photofocus — Publisher

■ Director & Editor

■ Photographer

Getting In Touch

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linkedin.com/in/richardharrington

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Content Creation Experience

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Client Roster

■ Apple

■ Adobe Systems

■ Cisco

■ Google

■ Microsoft

■ National Foundation for Credit Counseling

■ Children’s National Health System

■ Federal Express

■ US Dept. of Agriculture

Topics Covered■ Technology

■ Photography

■ Design

■ Fashion

■ Health

■ Parenting

■ College Admissions

■ Mobile Computing

■ Education

■ Fundraising

■ Fitness

■ Presentation Skills

■ Employment

■ Travel

I WanT, wHat I Want,

when I want it!

Access to the Internet

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Internet Users in USMen 87%Women 86%

Age 18–29 97%Age 30–49 93%Age 50–64 88%Age 65+ 57%

Source:Pew Internet Life

Internet Users in USEDUCATIONHigh School Grad 76%Some College 91%College+ 97%

Source:Pew Internet Life

Internet Users in USINCOMELess than $30,000 77%$30,000–$49,000 85%$50,000–$74,999 93%More than $75,000 99%

Source:Pew Internet Life

Internet Access is Everywhere % With Internet Access From Any Location (12+)

0

25

50

75

100

1999 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

8988848583828181

7572

6255

50

http://www.edisonresearch.com/Infinite_Dial_2012.pdf

High-Speed Access at Home % Who Have Broadband/Dial-Up Internet Access at

http://www.edisonresearch.com/Infinite_Dial_2012.pdf

0

25

50

75

100

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

89868482

7669

58

48

37

2821

881315

20

28

38

48

60

68

78

Dial-Up Broadband

Top 10 Countries by Number of Internet Users

http://www.edisonresearch.com/Infinite_Dial_2012.pdf

Rank Country Internet Users Population %

1 China 420,000,000 31.8%2 United States 234,372,000 76.3%3 Japan 95,979,000 75.5%4 India 81,000,000 7.0%5 Brazil 72,027,700 36.2%6 Germany 61,973,100 75.3%7 United Kingdom 46,683,900 76.4%8 Russia 45,250,000 32.3%9 France 43,100,134 69.3%

10 South Korea 37,475,800 77.3%

Top 10 Countries by Percentage of Internet Users

http://www.edisonresearch.com/Infinite_Dial_2012.pdf

Rank Country Internet Users Population %

1 Iceland 285,700 93.2%2 Norway 4,235,800 90.9%3 Greenland 52,000 90.3%4 Sweden 8,085,500 89.2%5 Netherlands 14,304,600 85.6%6 Denmark 4,629,600 84.2%7 Finland 4,382,700 83.5%8 New Zealand 3,500,000 83.1%9 Australia 17,033,826 80.1%

10 Luxembourg 387,000 78.7%

The Rise in Tablets

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Tablet Ownership

2012 2013 2014

16%

12%

6%

6%3%

1%

17%14%11%

iPad only Both Non-iPadArbitron

Personal Electronic Devices (PEDs)

Tablet Ownership

Pew Internet Life

0%

10%

20%

30%

40%

50%

May-10 May-11 Dec-11 Nov-12 Sep-13 Jan-14

42%

34%

24%

10%8%3%

E-Reader Ownership

Pew Internet Life

0%

8%

16%

24%

32%

40%

May-10 May-11 Dec-11 Nov-12 Sep-13 Jan-14

32%

24%

19%

10%12%

4%

Opinion of the Internet

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Internet is Most Essential Delivery Vehicle % Saying the Internet Is the Most Essential Medium to Their Lives

http://www.edisonresearch.com/Infinite_Dial_2012.pdf

0%

25%

50%

75%

100%

2002 2007 2012

46

33

20

Internet is Most Essential Delivery Vehicle % Saying the Internet Is the Most Essential Medium to Their Lives

http://www.edisonresearch.com/Infinite_Dial_2012.pdf

0%

25%

50%

75%

100%

12–34 35+

33

68

Give Up TV Before Smartphones TV or Smartphone – Which would you be more willing to eliminate?

http://www.edisonresearch.com/Infinite_Dial_2012.pdf

Eliminate iPhone or TV

6%

36%58%

Eliminate TV Eliminate iPhone Don’t Know

Eliminate Smartphone or TV

2%

40%

58%

Eliminate TV Eliminate Smartphone Don’t Know

Why Aren’t People Online?■ 15% of American adults do not use

the internet at all

■ 9% of adults use the internet but not at home

http://www.pewinternet.org/2013/09/25/whos-not-online-and-why/

Why Aren’t People Online?■ 34% of non-internet users think the

internet is just not relevant to them, saying they are not interested, do not want to use it, or have no need for it.

■ 32% of non-internet users cite reasons tied to their sense that the internet is not very easy to use. These non-users say it is difficult or frustrating to go online.

http://www.pewinternet.org/2013/09/25/whos-not-online-and-why/

Why Aren’t People Online?■ They are physically unable, or they

are worried about other issues such as spam, spyware, and hackers. This figure is considerably higher than in earlier surveys.

http://www.pewinternet.org/2013/09/25/whos-not-online-and-why/

Why Aren’t People Online?■ 19% of non-internet users cite the

expense of owning a computer or paying for an internet connection.

■ 7% of non-users cited a physical lack of availability or access to the internet.  

http://www.pewinternet.org/2013/09/25/whos-not-online-and-why/

The Addiction Called Social Media

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Social Media Outlets■ Twitter

■ Facebook

■ Google+

■ LinkedIn

Creator’s Networks■ Instagram

■ Pinterest

■ Flickr

■ Vimeo

■ YouTube

■ Vine

Social Media Usage 2013—2014

Facebook LinkedIn Instagram Google+ Twitter Pinterest Snapchat Vine

9%13%13%

16%17%19%22%

58%

0%3%10%

15%12%12%

17%

58%

2013 2014 Edison Research

Social Media Usage 2012—2013

Facebook LinkedIn Pinterest Twitter Instagram

17%18%21%22%

71%

13%16%15%

20%

67%

2012 2013 Pew Internet

Have a Profile on a Social Networking Site

0%

25%

50%

75%

100%

29

43

58

7380

8683

12–17 18-24 25-34 35-44 45-54 55-64 65+

Edison Research

News Consumptionreddit

Twitter

Facebook

Google Plus

Tumblr

YouTube

LinkedIn

Instagram

0 0.25 0.5 0.75 1

13%

13%

20%

29%

30%

47%

52%

62%

Pew Internet

Information Gatekeepers

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Information Gatekeepers

■ 1871: Western Union controls 90 percent of U.S. telegraph traffic.

■ 1947: 97 percent of the country’s radio stations are affiliated with one of four national networks.

■ 1969: Viewership for the three nightly network newscasts hits an all-time high, with 50 percent of all American homes tuning in.

Information Gatekeepers

■ 1997: About half of all American homes with Internet access get it through America Online.

■ 2002: Microsoft Internet Explorer captures 97 percent of the worldwide browser market.

■ 2014: Amazon sells 63 percent of all books bought online—and 40 percent of books overall.

People Are Looking for Privacy

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Americans Lack Control

■ 91% of adults agree that consumers have lost control over how personal information is collected and used by companies.

■ 88% of adults “agree” or “strongly agree” that it would be very difficult to remove inaccurate information about them online.

■ 80% of those who use social networking sites say they are concerned about third parties like advertisers or businesses accessing the data they share on these sites.

http://www.pewinternet.org/2014/11/12/public-privacy-perceptions/

Americans Lack Control

■ 70% of social networking site users say that they are at least somewhat concerned about the government accessing some of the information they share without their knowledge.

■ 80% of adults “agree” that Americans should be concerned about the government’s monitoring of phone calls and internet communications.

■ 64% believe the government should do more to regulate advertisers.

http://www.pewinternet.org/2014/11/12/public-privacy-perceptions/

Americans Lack Control

■ 61% of adults “disagree” or “strongly disagree” with the statement: “I appreciate that online services are more efficient because of the increased access they have to my personal data.”

■ 55% “agree” or “strongly agree” with the statement: “I am willing to share some information about myself with companies in order to use online services for free.”

http://www.pewinternet.org/2014/11/12/public-privacy-perceptions/

Americans Feel Insecure

■ 81% feel “not very” or “not at all secure” using social media sites when they want to share private information with another trusted person or organization.

■ 68% feel insecure using chat or instant messages to share private information.

■ 58% feel insecure sending private info via text messages.

http://www.pewinternet.org/2014/11/12/public-privacy-perceptions/

Americans Feel Insecure

■ 57% feel insecure sending private information via email.

■ 46% feel “not very” or “not at all secure” calling on their cell phone when they want to share private information.

■ 31% feel “not very” or “not at all secure” using a landline phone when they want to share private information.

http://www.pewinternet.org/2014/11/12/public-privacy-perceptions/

Consider Terms of Service

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YouTube Statistics

■ 48 hours of video are uploaded every minute, resulting in nearly 8 years of content uploaded every day

■ Over 3 billion videos are viewed a day

■ More video is uploaded to YouTube in one month than the 3 major US networks created in 60 years

sublicenseable

transferable

without limitation

Streaming Services are Booming

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SiriusXM■ More than 100 live channels

■ Uninterrupted music, sports, and talk radio

■ Fresh audio experience, every time they board

Internet Audio Brand AwarenessPandora

iHeartRadio

iTunes Radio

Rhapsody

Spotify

Google Play

Slacker

Radio.com

TuneIn

Last.fm

0 0.25 0.5 0.75 1

8%

10%

14%

14%

24%

28%

40%

47%

48%

70%

The Infinite Dial — Edison Research

% Who Have Listened to Online Radio in Last Month

0%

10%

20%

30%

40%

50%

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

47%45%

39%34%

27%27%

21%20%21%

15%16%17%

The Infinite Dial — Edison Research

Online Radio Listening in a Car Via Cell Phone

0%

6%

12%

18%

24%

30%

2010 2011 2012 2013 2014

26%

21%

17%

11%

6%

The Infinite Dial — Edison Research

% By Age Group Who Have Listened to Online Radio in Last Month

0%

16%

32%

48%

64%

80%

12-24 25-54 55+

21%

50%

75%

The Infinite Dial — Edison Research

Internet Audio Consumption

Computer

Smartphone

Tablet

TV

Audio System

0 0.25 0.5 0.75 1

2%

12%

34%

66%

67%

The Infinite Dial — Edison Research

Own TV Connected to Web

49% 51%

Yes No

The Infinite Dial — Edison Research

Technology Hard to Give Up

0%

10%

20%

30%

40%

50%

60%

Internet Cell Phone Television Email Phone Social Media

10%

17%

34%35%

44%46%

http://www.pewinternet.org/2014/02/27/the-web-at-25-in-the-u-s/

% Who Have Watched Internet Video Programming From YouTube

0%

13%

25%

38%

50%

Last Month Last Week

37

44

37

45

31

41

28

38

23

34

14

21

712

2007 2008 2009 2010 2011 2012 2013

The Infinite Dial — Edison Research

Amazon Instant Video■ More than 100,000 movies and

TV episodes

■ Rent or purchase

■ Not limited to Kindle platform

■ Prime Instant Video

Social Teens Are Mobile

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Teens and Mobile Apps

■ 58% of all teens have downloaded apps to their cell phone or tablet computer.

■ 51% of teen apps users have avoided certain apps due to privacy concerns.

■ 26% of teen apps users have uninstalled an app because they found out it was collecting personal information that they didn’t wish to share.

http://www.pewinternet.org/2013/08/22/teens-and-mobile-apps-privacy/

Teens and Mobile Apps

■ 46% of teen apps users have turned off location tracking features on their cell phone or in an app because they were worried about the privacy of their information.

■ Among teen apps users, girls are considerably more likely than boys to say they have disabled location tracking features (59% vs. 37%).

http://www.pewinternet.org/2013/08/22/teens-and-mobile-apps-privacy/

Location Tracking & Teens

http://www.pewinternet.org/2013/08/22/main-findings-3/

Have Turned Off Location Tracking Features.

0%

20%

40%

60%

80%

100%

All App Downloaders Boys Girls Ages 12—13 Ages 14—17

47%46%

59%

37%46%

Social Teens

■ Facebook

■ 94% of teen social media users said they had a Facebook profile

■ 81% said that Facebook is the profile they use most often

Social Teens

■ Twitter

■ 26% of teen social media users use Twitter

■ 7% said Twitter was their main profile

■ Instagram

■ 11% of teen social media users use Instagram

■ 3% said Instagram was their main profile

Smartphones on the Rise

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The Invention of MobileIn 1983, the first commercial wireless call was placed with a Motorola DynaTac.

The phone cost $3,995, weighed over 2.5 pounds, and was 10 inches tall (without the antenna).

Smartphone Growth

0%

14%

28%

42%

56%

70%

2009 2010 2011 2012 2013 2014

61%

53%

44%

31%

14%10%

160 Million

The Infinite Dial — Edison Research

Smartphones by Age

0%

0%

1%

1%

1%

12–24 25–54 55+

36%

68%78%

25%

64%68%

19%

53%61%

201220132014

The Infinite Dial — Edison Research

Passion for a Platform % Who “Love” Platform/Device

iPhone

iPad

Android Phone

iPod

Blackberry

Cell Phone

0 25 50 75 100

32%

36%

46%

49%

53%

66%

The Infinite Dial — Edison Research

Top Smartphone Platforms 3 Month Avg. Ending Apr. 2014 vs. 3 Month Avg. Ending Jan. 2014

January-14 April-14 Point Change

Total Subscribers 100% 100% N/A

Google 51.7% 52.5% 0.8%

Apple 41.6% 41.4% -0.2%

BlackBerry 3.1% 2.5% -0.6%

Microsoft 3.2% 3.3% 0.1%

Symbian 0.2% 0.2% 0%

Source: comScore MobiLens

Top 15 Properties1     Google Sites 89.4%2     Facebook 86.6%3     Yahoo Sites 86.2%4     Amazon Sites 69.0%5     AOL, Inc. 56.9%6     Microsoft Sites 52.6%7     Apple Inc. 51.1%8     Turner Digital 46.9%9     Pandora.com 46.5%

10     Wikimedia Foundation Sites 43.7%11     Glam Media 38.0%12     CBS Interactive 37.2%13     eBay 36.8%14     Weather Company, The 34.2%15     Gannett Sites 31.3%

Source: comScore MobiLens

Top 15 Apps1     Facebook 77.6%2     Google Play 52.4%3     YouTube 49.7%4     Google Search 48.9%5     Pandora Radio 46.4%6     Apple App Suite 45.0%7     Gmail 43.5%8     Google Maps 41.6%9     Yahoo Stocks 30.7%

10     Instagram 27.5%11     Yahoo Weather Widget 27.0%12     Facebook Messenger 24.5%13     Apple Maps 24.2%14     Twitter 22.8%15     The Weather Channel 21.4%

Source: comScore MobiLens

Cell Phone ActivitiesSend or Receive Text Messages 81%Access the Internet 60%Send or Receive Email 52%Download Apps 50%Location Based Information 49%Listen to Music 48%Video Calls 21%Check In 8%

Source: Pew Internet

Geolocation Services

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Branded Content is Growing

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Vast Majority Say Commercials Are a Fair Price to Pay For Free Content

5%20%

75%YesNoDon't Know

Paid for Content

■ 65% of internet users pay.

■ 33% of internet users have paid for digital music online

■ 33% have paid for software

■ 21% have paid for apps for their cell phones or tablet computers

■ 19% have paid for digital games

■ 18% have paid for digital newspaper, magazine, or journal articles or reports

■ 16% have paid for videos, movies, or TV shows

Pew Internet

Paid for Content

■ 15% have paid for ringtones

■ 12% have paid for digital photos

■ 11% have paid for members-only premium content from a website that has other free material on it

■ 10% have paid for e-books

■ 7% have paid for podcasts

■ 5% have paid for tools or materials to use in video or computer games

Pew Internet

Insane Human Curling

http://youtu.be/4ba1BqJ4S2M

Podcasting is Back

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What is Podcasting?Podcasting is distributing highly targeted, syndicated programs (shows) over the Internet in an audio or video format that interested audiences can subscribe to.

Uses for Technology

■ Special interest radio & TV

■ Software training

■ Redistribute existing shows

■ Distance learning

■ Brand extension

■ Public awareness

What is Podcasting?

■ RSS (Real simple syndication) is the feed that provides subscription based content using XML code.

■ Subscribers can set their software (such as iTunes) to automatically download a new episode when available.

■ Subscribers can build an index of shows and episodes on their computer as well as their portable media devices to watch whenever and wherever they want.

Benefits of Podcasting

■ Opt-in audience.

■ Time shifting

■ Emerging technology with little competition.

■ Can target and track niche markets.

■ Provides “walk away” brand extension.

■ Viral communications medium... Good content is shared freely.

Who’s Podcasting?

■ National Public Radio ■ Public Broadcasting Service ■ ABC – CBS – NBC ■ BBC – CNN – Associated Press ■ MTV – ESPN – VH1 – HGTV ■ New York Times ■ Wall Street Journal ■ Washington Post

Who’s Podcasting?

■ National Geographic ■ Discovery Channel ■ White House ■ The Pentagon ■ National Park Service ■ US Treasury Department ■ Political Candidates

Podcasting Reach

0%

5%

10%

15%

20%

25%

30%

2006 2007 2008 2009 2010 2011 2012 2013 2014

30%27%

29%

25%23%22%

18%

13%11%

Podcast Consumption2013

65%

35%

2014

47%53%

PortableComputer

The Infinite Dial — Edison Research

Vast Majority Say Commercials Are a Fair Price to Pay For Free Content

5%20%

75%YesNoDon't Know

Pew Internet Life

% Who Have Listened to a Podcast in the Last Month

0%

5%

10%

15%

2008 2009 2010 2011 2012 2013 2014

15%

12%

14%

12%12%11%

9%

The Infinite Dial — Edison Research

Podcast Consumption

11%

10%

16%

20%

22%

21%

One TwoThree Four or FiveSix to Ten Eleven or More

The Infinite Dial — Edison Research

7 Rules for Social Media

Some of My Guiding Principals

Be Genuine

Be Well-Rounded

Be Passionate

Be Respectful

Be an Expert

Be Involved

Be Consistent

I WanT, wHat I Want,

when I want it!

Getting In Touch

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www.linkedin.com/in/amydelouise

amydelouise.com

vimeo.com/amydelouise

plus.google.com/+AmyDeLouise

Getting In Touch

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facebook.com/RichHarringtonStuff

plus.google.com/+RichardHarrington/

linkedin.com/in/richardharrington

RichardHarrington.com

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kelley@rhedpixel.com

Emerging Social Media Trends You Need To KnowRichard Harrington | RHED Pixel Amy DeLouise | Brand Strategist & Digital Storyteller

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