enterprise social scared straight

@ullabres @espnguyen

@ espnguyen / @ullabres

@ espnguyen / @ullabres

@ espnguyen / @ullabres

@ espnguyen / @ullabres

5%

20%

@ espnguyen / @ullabres

@ espnguyen / @ullabres

84% of organizations

have remote workers

Changes how

we work

65% of

companies are

deploying at

least one social

software tool

Always on --

Consumers use

an average of 4devices every day

20% expect

a response

within one hour

via social media

Rise of the social

consumer

44% of

consumers

complain via

social media

Humans have an intrinsic drive to engage and connect

We organize into communities to get things done - at home, and at work

Modern social capabilities remove the barriers of geography and time

@ espnguyen / @ullabres

@ espnguyen / @ullabres

@ espnguyen / @ullabres

If you build it, will they come?

Who are you

emailing?

Start by asking yourself three questions

1.

2.

3.

@ espnguyen / @ullabres

›

Benefits

@ espnguyen / @ullabres

›

Benefits

@ espnguyen / @ullabres

Benefits

›

@ espnguyen / @ullabres

Distribution

Lists Got Ya

Down?

Email Overload

@ espnguyen / @ullabres

@ espnguyen / @ullabres

Narrate Your Work.

Work Out Loud.

If what you’re working on isn’t worth

sharing, then why are you doing it?

@ espnguyen / @ullabres

“How do we address

people posting

inappropriate content?”

@ espnguyen / @ullabres

People don’t come to work to

get fired.

@ espnguyen / @ullabres

Yammer SharePoint EmailInstant

Messaging

4 2 1 1

I need to find someone

with a certain

expertise.

Whether it's via

employee profiles or

finding people

contributing to certain

conversations, Yammer's

rich search capabilities

make it an ideal place to

find expertise within your

organization.

With MySites enabled,

SharePoint provides

some capabilities to find

experts in your company.

Yammer provides some

depth by being able to

see conversations and

topics to which people

have contributed.

While possible to find the

right person via email,

this method is not very

efficient because it's

confined to who you

know and restricted by

the information you have

stored within your silo'd

email inbox.

Similar to email, instant

messaging not as

efficient because you are

limited to finding

expertise among the

people you know.

@ espnguyen / @ullabres

2015 80%

@ espnguyen / @ullabres

@ espnguyen / @ullabres

@ullabres

@espnguyen

Working Out Loud: Your Personal Content Strategy

How to Compete When IT is Abundant

Six Obstacles of an Internal Community Manager

The Future of Work

Steve Nguyen’s Social Collaboration links

Enterprise Social Customer Success

Welcome To Your Social Journey

The Rise Of Enterprise Social Networks

SharePoint blog Yammer blog

@Yammer @SharePoint @Office365

Yammer Accelerates Momentum Following Microsoft Acquisition

Enterprise social networking - Ignoring new trend should be a crime

Red Robin CIO Drives Change Through IT Management

When social tools go viral, Some Australian organizations are embracing enterprise social media tools

Bring your own service: Employees want social tools at work, despite company restrictions

Evolution of the networked enterprise: McKinsey Global Survey results

Yammer’s 2013 Business Value Survey Results

Your Social Journeya repeatable method

•

•

•

• Technical Enablement

•

›

Planning Phase

›

Social is transforming the way we work together

80% 20%

By 2014, social networking services will

replace email as the primary vehicle for

interpersonal communications for 20% of

business users.

Source: Gartner, Business Gets Social Innovation Key Initiative Overview, July 2011

By 2015, the 20% of

enterprises that employ social

media beyond marketing will

lead their industries in revenue

growth.

Source: Gartner, Business Gets Social Innovation Key Initiative Overview, July 2011