mtac program evaluation survey 2003 better understand membership needs identify actions needed to...

MTACProgram Evaluation Survey 2003

Better Understand Membership Needs

Identify Actions Needed to Better Achieve MTAC’s Purpose.

MTACProgram Evaluation Survey 2003

Evaluate Program Effectiveness In Three Main Areas:

Mission and Purpose

Process and Implementation (Work Groups)

Communication / Information Distribution

MTACProgram Evaluation Survey 2003 – Results

Mission and Purpose:

92% Found MTAC Effective in Identifying Issues of mutual interest and important to USPS and the mailing industry

MTACProgram Evaluation Survey 2003 – Results

Process and Implementation (Work Groups) Majority Confirmation

Effectiveness of Work Groups Focus Process to Initiate Number “About Right” Implementation of Findings

MTACProgram Evaluation Survey 2003 – Results

Communication / Information Distribution

92% Agree General Session Topics Provide Relevant and Timely Information

76% Agree News and Information Effectively Communicated by MTAC Associations to Members

MTACProgram Evaluation Survey 2003 – Results

Communication / Information Distribution

88% Confirm Value and Usefulness of General Session Work Group Presentations

57% Disagree That General Session Work Group Presentations Should Be “Clustered”; Offered in Separate Rooms.

MTAC

Recommendations

Program Evaluation Survey 2003 – Results

Promote Summary Highlights

Improve Summary Highlights Content

Review System Upgrade Options To MITS