sap hana cloud platform @ danone · sap hana cloud platform @ danone suresh ramakrishnan, senior...
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SAP HANA Cloud Platform @ Danone Suresh Ramakrishnan, Senior Director, Cloud Technology Marketing, SAP
Ralf Steinbach, Director Software Architecture, Groupe Danone
May 16th, 2013
© 2013 SAP AG. All rights reserved. 2 Public
Agenda
Groupe Danone - Company Overview
Why a Cloud Solution?
Why SAP HANA Cloud Platform?
Current SAP HANA Cloud Platform Projects at Danone
• B2E – Danone South Africa - A Lightweight Call Center
• B2C – Nutricia Germany – Selling Healthcare via the Web
Demo
Lessons Learned
© 2013 SAP AG. All rights reserved. 3 Public
101,885 employees worldwide - 186 plants
A global presence with strong market positions
© 2013 SAP AG. All rights reserved. 4 Public
Innovation: thinking outside the box …to forge closer ties with consumers
Yogurteria
Web & digital applications
Differenciation through packaging
Aqua caps
against
counterfeiters
Products
size and
format
Plant based
bottles
Black
shelves
New / targeted benefits
New Danone
KISS Pot
Innovative partnership
for CO2 reduction
Better ingredient and
responsible sourcing Developping the categories
Aquadrinks
New consumer experience
© 2013 SAP AG. All rights reserved. 5 Public
Why a cloud solution ?
© 2013 SAP AG. All rights reserved. 6 Public
Why SAP HANA Cloud Platform?
• Standards-based development and runtime environment
• Seamless integration with SAP and other systems
• Federated Identity Management via the SAP ID Service
• Persistency service leveraging the speed of SAP HANA
• Expanding suite of fully functional enterprise-class SaaS (e.g. SAP HANA
Cloud Portal)
• Robust, high-performance, reliable, scalable PaaS
• World-class IaaS which leverages SAP HANA
2 different solutions / The same cloud platform
B2E – Danone South Africa - A Lightweight Call Center
B2C – Nutricia Germany – Selling Healthcare via the Web
© 2013 SAP AG. All rights reserved. 8 Public
B2E - Danone South Africa CRM Call Center
SAP web portal allows benefiting of all SAP
functionalities while enjoying the ergonomy
of a web application.
SAP web portal is not requiring any interface
with SAP
Order Management
Inquiry Management
Order History
Portfolio Managment
Credit Check – Cockpit
Telephony Integration
Call Center
Customer
Managing the whole customer order-to-cash cycle in one web application
© 2013 SAP AG. All rights reserved. 9 Public
B2E - Danone South Africa CRM Call Center
SAP web portal allows benefiting of all SAP
functionalities while enjoying the ergonomy
of a web application.
SAP web portal is not requiring any interface
with SAP
Example : Sales Order Entry
© 2013 SAP AG. All rights reserved. 10 Public
B2C - Nutricia Germany Webshop
Highlights
Support for credit card payment
Product catalog fully integrated with SAP Material master data
Product images from SAP DMS
Nutrition values from PLM Characteristics
Pricing from SAP price catalog (PRICAT)
SAP Business partner database (BUPA) as central consumer database
© 2013 SAP AG. All rights reserved. 11 Public
B2C - Nutricia Germany Webshop
© 2013 SAP AG. All rights reserved. 12 Public
DEMO – and Lessons Learned
Easy integration with on-premise back-end systems by using the SAP Cloud Connector and
Netweaver Gateway (ODATA protocol)
Development process is much faster than expected with SAPUI5 platform
Straightforward authentication including SSO by using SAML 2.0 standard
Expect some delays due to your legal department, but terms and conditions is an important topic
in the cloud
Communicate well within your IT organisation – to avoid any kind of reservations or even fears
Good SAPUI5 resources are rare – you might need to train your own staff
© 2013 SAP AG. All rights reserved. 13 Public
© 2013 SAP AG. All rights reserved.
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the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
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