social media happens to you

Andrew Girdwood

LANDSCAPE

Adapt? Survive?Small changesLarge changes

Be therePersonal accountsSensible staff guidelines

Listen with RSS.

Get faster

Campaign

Stand Out

Influence

(not yet happy)

Customers

Big changes

Customer Relationship Management

Marketing

Public Relations

Social Business Design

http://www.flickr.com/photos/zscheyge/49012397/http://www.flickr.com/photos/matley0/2694746491/http://www.flickr.com/photos/heatherweaver/2809992904/http://www.flickr.com/photos/michaelcarruth/871146589/http://www.flickr.com/photos/fam_montagna/6177485590/http://www.flickr.com/photos/victoriabernal/239263578/http://www.flickr.com/photos/birdwatcher63/5367727228/http://www.flickr.com/photos/atomdocs/3275758118/

Thank you!Twitter: @AndrewGirdwood

Flickr credits

http://www.flickr.com/photos/zscheyge/49012397/

http://www.flickr.com/photos/matley0/2694746491/

http://www.flickr.com/photos/heatherweaver/2809992904/

http://www.flickr.com/photos/michaelcarruth/871146589/

http://www.flickr.com/photos/fam_montagna/6177485590/

http://www.flickr.com/photos/victoriabernal/239263578/

http://www.flickr.com/photos/birdwatcher63/5367727228/

http://www.flickr.com/photos/atomdocs/3275758118/