talent acquisition training

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Talent Acquisition at CBI

Presented By David Anderson|

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• Our strategy

• Full-cycle recruitment service

• The Recruiting Guidebook:Best Practices, Recruiting Workflow, Proven Process--Defining the Position, Interviewing, etc.

• Performance-based, legally compliant interviewing

Talent Acquisition at CBI

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“Hiring good people is hard. Hiring great people is brutally hard. And yet nothing matters more in winning than getting the right people on the field.”

--Jack Welch, Winning

• Attract and recruit top talent—game changers

• Hire to our core values first

• Be a place where great careers are built

• Be an Employer of Choice (EOC)

Talent Acquisition Strategy

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Talent Acquisition Strategy

EOC

Talent Acquisition

Succession

L&D

Engage

Performance

Total Rewards

Policy

Core Values

Total Talent Lifecycle

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• The recruiter owns and drives the overall process and experience

• The recruiter sources, screens, presents, and schedules candidates, rolls up notes, provides guidance, and extends offers

• The recruiter is a consulting partner

Full-cycle Recruitment

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Key components

• Guiding Principles

• Employer Brand

• Hiring Process Flow Chart

• Best Practices

• Defining a Career Position

• Performance Based Interviewing

• Legal Interview Questions

• The Candidate Experience

• Common Interviewing Mistakes

• Candidate Red Flags

The Recruiting Guidebook

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Guiding Principles

• Authenticity, integrity, trust, and respect

• Ethical, legal, and Equal Employee Opportunity (EEO) hiring practices

• Building strong teams is first the responsibility of the Hiring Manager

• Consideration to internal applicants

• It’s about identifying core values match and then defining great results and potential

The Recruiting Guidebook

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Our Employer Brand

"The employer brand is not about spin, it's about the reality of every aspect of being at work – it's about changing the way you manage people so that they get the coherence, focus and involvement that a valued customer would expect...”

--Simon Barrow

IT Risk Management

Our EVP (Employer Value Proposition)

We each have a similar story to tell!

The Recruiting Guidebook

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The CBI Recruiting Process

Discover Assess Present Design | Build Manage

Assess Position

Performance Needs

Create Performance

Profile—Career

Description

Design Recruiting Strategy & Plans per position

Source, Screen,

Present Best Candidates

Prove

Manage Process

Until Position

Filled

Identify Workforce

Need

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Hiring Process

The Recruiting Guidebook

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Performance Based Interviewing

The premise: Previous results are the best indicators of future success

The interview flow: Pg. 25

The most important interview question…

“What would you define as your most significant accomplishment?”

Anchor it…

Drill down

The Recruiting Guidebook

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Performance Based Interviewing—what we’re gauging

The 4 Core Traits for Success

• CBI Core Values

• Talent X Passion (Passion* = self-motivation. This is very important!)

• Comparable Past Performance

• Job-Specific Problem Solving

The Recruiting Guidebook

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“Accurate interviewing is about peeling the onion and digging deep into an accomplishment, not asking a bunch of clever questions.”

“Turn generalities into specifics by getting examples of everything.”

--Lou Adler

The Recruiting Guidebook

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Defensible Interview Questions

The Recruiting Guidebook

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Are you a U.S. citizen?

Are you legally authorized to work in the U.S.?

What is your native tongue?

What languages do you speak or write fluently?

How much longer do you plan to work before you retire?

What year did you graduate high school/college?

What are your long-term career goals?

Can you get a babysitter on short notice for overtime or travel?

You'll be required to travel or work overtime on short notice. Is this a problem for you?

The Recruiting Guidebook

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Do you smoke or drink?

In the past, have you been disciplined for violating company policies forbidding the use of alcohol or tobacco products?

Do you have any disabilities?

Are you able to perform the specific duties of this position?

Are you a member of the National Guard or Reserves?

Do you have any upcoming events that would require extensive time away from work?

Do you have kids?

How far is your commute?

Would there be anything that would prevent you from getting to work on time?

The Recruiting Guidebook

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Talent Acquisition Strategy

EOC

Talent Acquisition

Succession

L&D

Engage

Performance

Total Rewards

Policy

Core Values CultureTools

Process

The candidate experience becomes the employee experience

The employee experience becomes the customer experience

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HR/TALENT ACQUISITION CONTACTS

Steven Martin, Sr. RecruiterDirect: 248.457.5947  Mobile: 248.709.0012 Email: smartin@cbihome.com

David Anderson, EVP HRDirect: 248-457-5977Mobile: 765-620-2880Email: danderson@cbihome.com