the best webinar etiquette

Post on 30-Nov-2014

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Maybe you have hosted multiple webinars, or are leading up to your first event! Either way, learn the proper webinar etiquette for being the presenter, co-presenter and an attendee.

TRANSCRIPT

Webinar etiquette

Meghan@BigMarker.comCommunity Hero

Meghan

Agenda

• Presenter etiquette

• Co-presenter etiquette

• Attendee etiquette

• Be prepared

• Provide technical support

• Be efficient

• Setting

• Eye contact

• Body language

Presenter

Be prepared

• Know that the software will cooperate

• Have your presentation prepared

• Don't let technical issues will set you back

Technical support

• Make sure your registered guests know what software they should have

• Double check!

Be efficient

• Start and end on time!!

• Schedule your presentation ahead of time

Setting• Choose a quiet, well

lit and clean room

• Outside interference will take away from your presentation and distract your audience.

Eye contact•Connecting with your audience will ensure that they are appreciated for attending your webinar.

Body language• Don’t slouch

• Good posture makes you look and feel more confident

• Use minimal hand gestures

Co-presenter

• Be attentive

• Be respectful

Attentive• Your job is to assist the

presenter

• Observe the chat

• Respond to attendees questions

Respectful

• Assist the presenter, don’t try to take over

• Turn off your microphone (unless asked to assist vocally by presenter)

Attendee• Check software

• Mute microphone

• Be respectful

Software• Check software before

entering the webinar

• Contact the support team with any questions before the webinar

Mute your microphone

• Quiet setting, distraction-free

• Mute your microphone (you’re there to observe, not present)

• Wait till Q&A to ask questions

Be respectful• Don’t interrupt the presenter

• In the Q&A section, keep your questions on topic and minimal

• Listen to other attendees Q’s, they may ask something you wanted to know

Recap• Presenter

• Prepared, punctual, interactive

• Co-Presenter

• Assist, respond, respect

• Attendee

• Observe, respect, question

Meghan@BigMarker.comCommunity Hero

Meghan

Q&A

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