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This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 Alphabetic List

Name See Tab

William Allen Industry BuyersKen Ambra IGS DivisionsJason Anson Ops CenterDon Barnhart US RMsShawn Benedict Svc Support CtrPaula Bentley IGS DivisionsLenna Bischoff Ops CenterJim Bradshaw Federal BuyersMarisa Byers Geo TeamDorothy Callahan U.S. RMsTiziano Carcano Geo TeamAmelia Carruth OtherElizabeth Chafitz IGS Division - Div 5,23,27Lisa Chavis IGS DivisionJoe Colletti IGS DivisionUrlecia Cooks Federal BuyersJerry Cooper IGS Division - OtherMatt Daley Ops CenterDennis D'Esposito Ops CenterMarie-Agnes Dupin Geo TeamKent Eastley U.S. RMsHelena Farrell Geo TeamDonna Fiori OtherStephanie Floyd Industry BuyersSharon Ford Div 5 and 23Paul Fowler Geo TeamJana Fusco Ops CenterRay Futran Federal BuyersMichelle Girard IGS DivisionChris Gorgon Federal BuyersTammy Green Federal BuyersBen Hallenbeck M & D Buyers - OtherJan Hammonds Federal BuyersLynn Heckathorn Div 5/23 BIS/ITSSheila Herrick Ops CenterNicklas Johansson Geo TeamJudy Jones U.S. RMsWilliam Jones Ops CenterMarcel Kampen Geo Team

Dawn Kaufert OtherNancy Kerns M & D BuyersTerri Kittell OtherLynne Kreysar U.S. RMsJoe Kucinsky Svc Support CtrJennifer Lay IGS Division - OtherPatricia Lindt-Guss Federal BuyersJean Lupien Geo TeamEvelyn Maher Federal BuyersMary Mahoney U.S. RMsMaryanne Manzi Federal BuyersAl Marinelli Federal BuyersDonna McCulloch IGS DivisionJohn McGinley U.S. RMsTina McKernan Geo TeamLinda McKown M & D BuyersRob Mead U.S. RMsEd Miller Svc Support CtrMarge Morena U.S. RMsLisa Morrison Ops CenterKaren Murray U.S. RMsJoanne Nance OtherYoshiaki Ohsumi Geo TeamLisa Oliva IGS DivisionsRichard Patten Div 5/23 BIS/ITSSherie Peacock Geo TeamLinda Peters OtherBarbara Pettinger Geo TeamCharmaine Powers Federal BuyersGreg Qualls U.S. RMsKirk Read U.S. RMsGwen Reese OtherJoe Roberto Div 5/23 BIS/ITSJill Roberts U.S. RMsCatherine Rogers U.S. RMsAndres Rombola Geo TeamAlex Ruecker Geo TeamStephanie Scivolette Ops CenterMike Sheehan US RMsBrande Stasey Ops CenterDan Svoboda Svc Support CtrTom Taft Svc Support CtrCarl E. Taylor Federal BuyersWilliam Tobias Ops CenterMichele V. Trice U.S. RMs

Shannon Tucker Div 5 and 23Brenda Turano OtherLinda Watts M & D BuyersDaphne Williams Ops CenterEllie Witherspoon U.S. RMs

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 Divisions by Tab

Division # or Name See TabAlmaden Other

Deskside/IMAC National Contract OtherHelp Desk Contract Fulfillment Other

Lotus OtherNUMA-Q OtherWatson OtherTivoli Other

1E IGS Divisions2C M and D Buyers2D M and D Buyers2V M and D Buyers5 Div 5 and 235R M and D Buyers5T M and D Buyers7 IGS Divisions7E M and D Buyers7G Div 5 and 237H M and D Buyers7J M and D Buyers7N M and D Buyers7R M and D Buyers7S M and D Buyers7T M and D Buyers10 M and D Buyers12 Industry13 M and D Buyers16 Federal Buyers17 IGS Divisions19 Industry22 M and D Buyers23 Div 5 and 2324 Industry25 M and D Buyers26 M and D Buyers29 M and D Buyers32 M and D Buyers33 M and D Buyers35 M and D Buyers38 M and D Buyers43 M and D Buyers

44 M and D Buyers47 M and D Buyers

47 (International) Other48 M and D Buyers49 M and D Buyers53 M and D Buyers54 M and D Buyers55 Industry61 M and D Buyers65 M and D Buyers68 M and D Buyers71 M and D Buyers77 Liz Chafitz78 M and D Buyers85 M and D Buyers86 M and D Buyers89 M and D Buyers91 Industry92 M and D Buyers

92 (Resale) Other

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 Div 5/23 BIS/ITS

Assignment Procurement Pro Buyer Code Phone/Fax Email/Address Team Focal/Mgr Email

Div 23 Internals - All Regions Elizabeth Chafitz TL 620-3439 chafitze@us.ibm.com Donna Fiori fiori@us.ibm.comDiv 1E and 17 607-429-3439 Dept VEYA TL 620-3555PECO Account Fax 620-4649 1701 North Street 607-429-3555Johnson & Johnson Account Fax 607-429-4649 Endicott, NY 13760Div 77 E-Business Web Hosting Eric Pyle ericpyle@us.ibm.comAstraZeneca TL 293-9056

845-435-9056

****************************************************************************************************************************************************Div 5 - West, Southwest, Richard Patten T/L 620-3861 richp@us.ibm.com Donna Fiori fiori@us.ibm.comNorthcentral, and Southeast / 607-429-3861 Dept VEYA TL 620-3555Areas 4,5,7,11 Fax 620-4649 1701 North Street 607-429-3555All but Northeast / Area 2 Fax 607-429-4649 Endicott, NY 13760

Eric Pyle ericpyle@us.ibm.comSAP/Peoplesoft/BAAN/ TL 293-9056JDE and Oracle National 845-435-9056Practices

Div 92 - Printer Systems Resale ONLY

Div 47 - GPSG International Buys ONLY

*********************************************************************************************************************************************************************************Div 23- Areas 7, 10, 11 Sharon Ford TL 276-0821 sford@us.ibm.com Donna Fiori fiori@us.ibm.comSDC Audits 408-256-0821 Dept VEYA TL 620-3555SDC West & Central FAX TL 276-2017 5600 Cottle Road 607-429-3555

FAX 408-256-2017 San Jose, CA 95193Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

*********************************************************************************************************************************************************************************

Div 5 - Southcentral Shannon Tucker T/L 620-4021 tuckers@us.ibm.com Donna Fiori fiori@us.ibm.comArea 10 607-429-4021 Dept VEYA TL 620-3555

Fax 620-4649 1701 North Street 607-429-3555Div 23 Externals Fax 607-429-4649 Endicott, NY 13760Northeast, Eric Pyle ericpyle@us.ibm.com

Midwest,Southcentral TL 293-9056& West 845-435-9056Area 2 , 4, 5

Div 7G AIM - resale

*************************************************************************************************************************************************Div 5 - Northeast/ Area 2 Joe Roberto T/L 620-3895 jdrober@us.ibm.com Donna Fiori fiori@us.ibm.comCRM/ARIBA National 607-429-3895 Dept VEYA TL 620-3555Practices Fax 620-4649 1701 North Street 607-429-3555

Fax 607-429-4649 Endicott, NY 13760Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 IGS Divisions

Assignment Procure Pro Buyer Code Phone/Fax Email/Address Team Focal/Mgr Email

Div 7 - IGS Bill Allen T/L 620-3320 wdallen@us.ibm.com Donna Fiori fiori@us.ibm.comAll CT 607-429-3320 Dept VEYA TL 620-3555Div 7 Area 4 & 5 Fax 620-4649 1701 North Street 607-429-3555

Fax 607-429-4649 Endicott, NY 13760Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

***************************************************************************************************************************************************************************************Div 7 - ATT - account Ken Ambra T/L 620-3324 kambra@us.ibm.com Donna Fiori fiori@us.ibm.comUL Audits 607-429-3324 Dept VEYA TL 620-3555 Fax 620-4649 1701 North Street 607-429-3555 Fax 607-429-4649 Endicott, NY 13760

Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

*****************************************************************************************************************************************************************************************Div-7 Network Services Paula Bentley pbent@us.ibm.com Donna Fiori fiori@us.ibm.comDiv-7 Lucent Account Areas- Dept VEYA TL 620-35554,5,10,11 9201 Arbetum Parkwa 607-429-3555Div-7 Strategic Outsourcing/ Richmond, VA 23236State and Local Gov't Accts. Eric Pyle ericpyle@us.ibm.com

TL 293-9056845-435-9056

***************************************************************************************************************************************************Div 23 Internals - All Regions Elizabeth Chafitz T/L 620-3439 chafitze@us.ibm.com Donna Fiori fiori@us.ibm.comDiv 1E and 17 607- 429-3439 Dept VEYA TL 620-3555PECO Account Fax 620-4649 1701 North Street 607-429-3555Johnson & Johnson Account Fax 607-429-4649 Endicott, NY 13760Div 77 E-Business Web Hosting Eric Pyle ericpyle@us.ibm.com

TL 293-9056AstraZeneca 845-435-9056

****************************************************************************************************************************************************Div 7 - RTP Site Lisa Chavis TL 444-9928 vdlisal@us.ibm.com Donna Fiori fiori@us.ibm.comDiv 7 - Charlotte & Durham, NC 919-254-9928 Dept VEYA TL 620-3555Lexington, KY FAX TL 441-0784 3039 Cornwallis Rd 607-429-3555

FAX 919-543-0784 RTP, NC 277092195Eric Pyle ericpyle@us.ibm.com

TL 293-9056845-435-9056

****************************************************************************************************************************************************************************************Div7 - IGS Joe Colletti T/L - 620-5568 joe3@us.ibm.com Donna Fiori fiori@us.ibm.comAll NY and NJ 607-429-5568 Dept VEYA TL 620-3555Minus- AT&T , Lucent, Prudential Fax 620-4649 1701 North St. 607-429-3555

Fax 607-429-4649 Endicott, NY 13760Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

****************************************************************************************************************************************************Div 7 - Strategic Outsourcing Jerry Cooper T/L 620-3467 glcooper@us.ibm.com Donna Fiori fiori@us.ibm.comWashDC, MD, DE, MA, ME, 607-429-3467 Dept VEYA TL 620-3555NH, PA, RI, VT Fax 620-4649 1701 North Street 607-429-3555Prud / Lucent region 2 and 7 Fax 607-429-4649Ace Insurance Eric Pyle ericpyle@us.ibm.com

TL 293-9056845-435-9056

Div 7- Area 7 except NCBlue Cross/ Blue Shield**Note: Second Coverage is Liz Chafitz** ( Lisa Oliva's Workload)****************************************************************************************************************************************************National Help Desk Contract Michelle Girard TL 693-1105 Michelle Girard@lotus Donna Fiori fiori@us.ibm.comNational Desk Side Support & 617-693-1105 Dept POYH TL 620-3555MAC Coordinator Contract FAX 617-693-1093 55 Cambridge Parkwa 607-429-3555 Cambridge MA 02142

Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

****************************************************************************************************************************************************Nextel Account Jennifer Lay TL 364-1248 layj@us.ibm.com Donna Fiori fiori@us.ibm.comJPMorgan/Chase Account 314-414-9949 Dept VEYA TL 620-3555OAOT North/South Tape & Print Account Fax 314 233-8471 325 Mc Donnell Blvd. 607-429-3555

Hazelwood,MoEric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

****************************************************************************************************************************************************Div 7 - Area 10 & 11 Donna McCulloch TL 376-6654 mcculd@us.ibm.com Donna Fiori fiori@us.ibm.com

203-486-6654 Dept VEYA TL 620-3555FAX TL 376-5018 150 Kettletown Rd. 607-429-3555230-486-5018 Southbury CT. 06488

Eric Pyle ericpyle@us.ibm.comTL 293-9056

845-435-9056****************************************************************************************************************************************************Temporary out of office Lisa Oliva TL 558-4362 laoliva@us.ibm.com Donna Fiori fiori@us.ibm.comResponsibilities now under 404-238-4362 Dept VEYA TL 620-3555Jerry Cooper FAX TL 558-4500 4111 Northside Pkwy 607-429-3555 FAX 404-238-4500 Atlanta, GA 30327

Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

****************************************************************************************************************************************************

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 Ops Center

Assignment Procure Pro Buyer Code Phone/Fax Email/Address Team Lead/Mgr EmailBuyer Jason Anson B0U t/l 293-8819 ansonj@us.ibm.com William Tobias tobiasw@us.ibm.com

845-433-8819 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White trwhite@us.ibm.com

t/l 293-7630845-433-7630

Buyer Lenna Bischoff B0U t/l 293-8880 bischoff@us.ibm.com William Tobias tobiasw@us.ibm.com845-433-8880 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White trwhite@us.ibm.com

t/l 293-7630845-433-7630

Buyer Sheila Herrick BAH t/l 293-8523 snherric@us.ibm.com William Tobias tobiasw@us.ibm.com845-433-8523 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White trwhite@us.ibm.com

t/l 293-7630845-433-7630

Buyer Rochelle Barrisford BOU TL -293-3588 barrir2@us.ibm.com William Tobias845-433-3588 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White

t/l 293-7630845-433-7630

ASAP Coordinator-Buyer William Jones BWB t/l 293-6724 willjone@us.ibm.com William Tobias tobiasw@us.ibm.comBXZ 845-433-6724 Dept VQIA t/l 293-9541

FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White trwhite@us.ibm.com

t/l 293-7630845-433-7630

Buyer Kathy Pearson BAH TL 293-4012 Kpearson@us.ibm.com William Tobias845-433-4012 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White

t/l 293-7630845-433-7630

ASAP Coordinator-Buyer Stephanie Scivolette BWA t/l 293-4332 scivolet@us.ibm.com William Tobias tobiasw@us.ibm.com

BIP 845-433-4332 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White trwhite@us.ibm.com

t/l 293-7630845-433-7630

Buyer Brande Stasey B0U t/l 293-8486 vmpnf2@us.ibm.com William Tobias tobiasw@us.ibm.com845-433-8486 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White trwhite@us.ibm.com

t/l 293-7630845-433-7630

Buyer Mark Spearman BAH TL 293-3082 mspearm@us.ibm.com William Tobias845-433-3082 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White

t/l 293-7630845-433-7630

Buyer Daphne Williams B0U t/l 293-5151 daphnew@us.ibm.com William Tobias tobiasw@us.ibm.com845-433-5151 Dept VQIA t/l 293-9541FAX TL 293-7509 2455 South Road 845-433-9541FAX 845-433-7509 Poughkeepsie, NY 12601 Terell White trwhite@us.ibm.com

t/l 293-7630845-433-7630

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 RMsRelationship Manager Phone/Fax Email/Address Manager Email

Nicholas Cox T/L 293-9052 ncox@us.ibm.com Dan Rooker rooker@us.ibm.comManager 845-433-9052 Dept VQ8A 919-543-7174Global Services Council FAX 845-433-1148 2455 South Rd. T/L 441-7174

FAX TL 293-1148 Poughkeepsie, NY 12601Home-845-463-2185Cell-845-475-3027800-946-4646Pin-1426364

Don Barnhart TL 441-5140 dbarnhar@us.ibm.com Nicholas Cox coxn@us.ibm.comE-Business Representative 919-543-5140 Dept VEYA 845-433-9052Emerging Markets Coordinator FAX TL 441-1119 3039 Cornwallis T/L293-9052

EDI Representative FAX 919-543-1119 RTP, NC 277092195

Dorothy A. Callahan T/L372-1119 dorothy@us.ibm.com Nicholas Cox coxn@us.ibm.com301-240-1119 Dept 439E 845-433-9052FAX301-240-8836 6710 Rockledge Drive T/L293-9052

Bethesda,MD 20817

Kent Eastley TL 450-8902 eastley@us.ibm.com Nicholas Cox coxn@us.ibm.com 512-231-0504 Dept 439E 845-433-9052 FAX TL 793-8712 11400 Burnet Road T/L 293-9052FAX 845-491-2563 Austin, TX 78758

Jim Giacovelli T/L - 620-3248 giacovej@us.ibm.com Nicholas Cox coxn@us.ibm.com Global Strategist 607-429-3248 Dept 439E 845-433-9052

Fax 620-4649 1701 North st. T/L 293-9052Fax 607-429-4649 Endicott, NY 13760

Judy Jones TL 441-7905 jajones@us.ibm.com Nicholas Cox coxn@us.ibm.com(RM &ADMIN SUPPORT) 919/543-7905 Dept 439E 845/433-9052

FAX TL 441-0784 3039 Cornwallis TL 293-9052FAX 845-491-2521 RTP, NC 277092195Home-919-468-8042

Dawn Kaufert TL 667-2491 dkaufert@us.ibm.com Nicholas Cox coxn@us.ibm.com llpeters@us.ibm.comPWC Transition Team 602-217-2491 Dept VEYA 845/433-9052

FAX 602-217-2491 2929 N Central Ave TL 293-9052Phoenix, AZ 85012 nista@us.ibm.com

Lynne Kreysar TL 798-9827 kreysar@us.ibm.com Nicholas Cox coxn@us.ibm.com 313-414-9917 Dept 439E 845-433-9052

325 Mc Donnell Blvd T/L 293-9052Hazelwood, MO 63042

Mary Mahoney TL 470-9708 mahoneym@us.ibm.com Nicholas Cox coxn@us.ibm.com703-379-0328 Dept 439E 845-433-9052 FAX 703-379-4783 2400 S Dinwiddle St T/L 293-9052Home-703-379-294Arlington VA 22206

John McGinley TL 293-4786 jmcginle@us.ibm.com Nicholas Cox coxn@us.ibm.com845/433-4786 Dept 439E 845-433-9052 FAX TL 293-6083 2455 South Road T/L 293-9052FAX 845/471-0249 Poughkeepsie, NJ 12601Home-845-471-0249

Rob Mead TL 250-9940 meadr@us.ibm.com Nicholas Cox coxn@us.ibm.com 402-934-1465 Dept 439E 845-433-9052 FAX 402-934-14518807 Indian Hills Dr. Suite 200 T/L 293-9052Cell 402-321-3008 Omaha, NE 68114

Marge Morena TL 223-8807 morena@us.ibm.com Nicholas Cox coxn@us.ibm.com 919-481-4790 Dept 439E 845-433-9052 FAX 845-491-2642 3039 Cornwallis T/L 293-9052

RTP, NC 277092195

Karen Murray TL-365-7046 muarrykd@us.ibm.com Nicholas Cox coxn@us.ibm.comPWCC Transition Team 336-333-7046 Dept 439E 845-433-9052

Fax-365-7033 706 Green Valley Rd T/L 293-9052Fax 336-333-7033 Greensboro, NC

Linda Peters T/L - 620-3247 llpeters@us.ibm.com Nicholas Cox coxn@us.ibm.com nista@us.ibm.comPWC Transition Team 607-429-3247 Dept VEYA 845-433-9052

Fax 620-4649 1701 North Street T/L 293-9052Fax 607-429-4649 Endicott, NY 13760

Greg Qualls TL 772-9609 gqualls@us.ibm.com Nicholas Cox coxn@us.ibm.com703-988-0033 Dept 439E 845-433-9052 FAX 914-766-2816 Rt 100 T/L 293-9052 Somers, NY 10589

Kirk Read TL 470-9707 kreade@us.ibm.com Nicholas Cox coxn@us.ibm.comGlobal Strategist 703-249-8306 Dept 439E 845-433-9052

FAX TL 826-8200 6710 Rockledge Dr T/L 293-9052FAX 914-766-8200 Bethesda MD 20817Cell 571-212-1765

Jill Roberts TL 667-7164 jhrobert@us.ibm.com Nicholas Cox coxn@us.ibm.com 602-248-7164 Dept 439E 845-433-9052 FAX 602-248-7164 2929 N Central Avenue T/L 293-9052

Phoenix, AZ 85012

Catherine Rogers TL 721-3205 rogec@us.ibm.com Nicholas Cox coxn@us.ibm.comTeam Lead 570-348-3205 Dept 439E 845-433-9052

FAX TL 721-3205 1701 North Street T/L 293-9052FAX 570-348-3205 Endicott, NY 13760

Mike Sheehan TL 390-9922 sheehanm@us.ibm.com Nicholas Cox coxn@us.ibm.com Contract Focal Point 717-642-6617 Dept 439E 845-433-9052 FAX 717-642-6640 5267 E Simpson Ferry Rd T/L293-9052 Mechanicsburg PA 17055

Michele Trice T/L 930-4389 mtrice@us.ibm.com Nicholas Cox coxn@us.ibm.com404-685-9894 4111 Northside PKWY 845-433-9052FAX 404-685-9894 Atlanta, GA 30327 T/L 293-9052

Ellie Witherspoon TL 558-4159 ewithers@us.ibm.com Nicholas Cox coxn@us.ibm.com 404-238-4159 Dept 439E 845-433-9052 FAX TL 558-4500 4111 Northside Pkwy T/L 293-9052FAX 404-238-4500 Atlanta, GA 30327

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03Title / Role Phone/Fax Email/Address

Asia Pacific Yoshiaki Ohsumi Yoshiaki Ohsumi/Japan/IBM @ IBMJPAP Sourcing Manager 81-3-3808-3532

FAX81-3-3664-4784

Lina Lina Lina/Indonesia/IBM @ IBMIDAP Team Lead

62-21-523-889662-21-523-8383

Tina McKernan Tina McKernan/Australia/IBM @ IBMAUAZ Lead Buyer 61-3-9626-6555

61-3-9626-6386 Fax

EMEA Paul Fowler Paul Fowler/UK/IBM @ IBMGBEMEA Sourcing Manager 44-0-23-925-63754

44-0-23-925-60943 (Fax)

Marie-Agnes Dupin Marie-Agnes Dupin/France/IBM @ IBMFRWest Region Lead 33 556695459

Helena Farrell Helena Farrell/Ireland/IBM @ IBMIEAbsolute Comp/GR Lead/N 353-18152105 (Phone)

353-1815-3111(Fax)

Tiziano Carcano Tiziano Carcano/Italy/IBM @ IBMITSouth Region Lead 39-039-600-4945

Nicklas Johansson Nicklas Johannson/Sweden/IBM @ IBMSENordic Region Lead 46--8-7931000 Ext 4881

Alex Ruecker Alex Ruecker/Germany/IBM @ IBMDE

Central Region Lead 49-7031--12-0 Ext. 6441FAX 49-7031-12-76

CANADA Kevin Bourne Tel 905-316-7041 Kevin Bourne/Markham/IBM @ IBMCATeam Lead Fax 905-316-7638

Sherie Peacock Tel 905-316-7121 Sherie Peacock/Markham/IBM@IBMCASourcing Buyer Fax 905-316-7638

Barbara Pettinger Tel 403-267-4175 Barbara Pettinger/CanWest/IBM@IBMCAWest Source Buyer Fax 403-267-4377

Marisa Byers Tel 905-316-7355 Marisa Byers/Markham/IBM@IBMCAOttawa Buyer Fax 905-316-7638

Marcel Kampen Tel 905-316-7931 Marcel Kampen/Toronto/IBM@IBMCAWest and Toronto Lab BuyeFax 905-316-7638

Jean Lupien Tel 905-316-9047 Jean Lupien/Quebec/IBM@IBMCAEast Buyer Fax 905-316-7638

Sandra Seton Tel 905-316-9055 Sandra Seton/Markham/IBM@IBMCAGTA buyer Fax 905-316-7638

LATIN AMERICA Andres Rombola Andres Rombola/Argentina/IBM @ IBMAR 5411-4319-7226FAX TL 5411-4319-7202

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 Industry Buyers

Assignment Procure Pro Buyer Code Phone/Fax Email/Address Team Focal/Mgr Email

Div 12 - Global Sales and Bill Allen T/L620-3320 wdallen@us.ibm.com Donna Fiori fiori@us.ibm.comDistribution Ind. 607-429-3320 Dept VEYA TL 620-3555Div 12/24/45 - Healthcare Fax 620-4649 1701 North Street 607-429-3555and Insurance Industry Fax 607-429-4649 Endicott, NY 13760Div 55 - ALL Eric Pyle ericpyle@us.ibm.comMaintenance - Boeing, Texaco, TL 293-9056Monsantos, Lincoln National, 845-435-9056Comm. Edison, Universal ServerFarmDiv 16 Internals Only

Div 91

****************************************************************************************************************************************************************************************Div- 19 Education & Training Paula Bentley pbent@us.ibm.com Donna Fiori fiori@us.ibm.comDiv- 12/24 Distribution, Travel Dept VEYA TL 620-3555& Transportation ind. 9201 Arbetum Parkwa 607-429-3555Div 24-Banking, Finance, & Richmond, VA 23236Securities Ind. Eric Pyle ericpyle@us.ibm.comDiv-12/24/45 Telecom & Media TL 293-9056Div- 24/45 Interactive Media- 845-435-9056Web Solutions

**************************************************************************************************************************************************

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 Svc Support Ctr

Assignment Procure Pro Buyer Code Phone/Fax Email/Address Team Lead/Mgr Email

Services Support Center - Shawn Benedict BUY TL 620-5266 scb@us.ibm.com Ed Miller edmiller@us.ibm.come-Business Support Center 607-429-5266 Dept JQ9E TL 620-5274 FAX TL 620-4180 1701 North Street 607-429-5274 FAX 607-429-4180 Endicott, NY 13760 Larry Hurwitz lhurwitz@us.ibm.com

TL 620-5259607-429-5259

Services Support Center - Joe Kucinsky BAX TL 620-5258 jkucinsk@us.ibm.com Larry Hurwitz lhurwitz@us.ibm.comQuote Center 607-429-5258 Dept JQ9E TL 620-5259Team Lead FAX TL620-4180 1701 North Street 607-429-5259 FAX 607-429-4180 Endicott, NY 13760

Services Support Center - Ed Miller B1D TL 620-5274 edmiller@us.ibm.com Larry Hurwitz lhurwitz@us.ibm.comPWCC 607-429-5274 Dept JQ9E TL 620-5259Team Lead FAX TL 620-4180 1701 North Street 607-429-5259 FAX 607-429-4180 Endicott, NY 13760

Services Support Center - Tom Taft BA6 TL 620-5263 ttaft@us.ibm.com Joe Kucinsky jkucinsk@us.ibm.comQuote Center 607-429-5263 Dept JQ9E T/L 620-5258 FAX TL 620-4180 1701 North Street 607-429-5258 FAX 607-429-4180 Endicott, NY 13760 Larry Hurwitz lhurwitz@us.ibm.com

TL 620-5259607-429-5259

Services Support Center Craig Coscia BMJ TL 620-5275 cosciac@us.ibm.com Ed Miller edmiller@us.ibm.comPWCC 607-429-5275 Dept JQ9E TL 620-5274

FAX TL 620-4180 1701 North Street 607-429-5274FAX 607-429-4180 Endicott, NY 13760 Larry Hurwitz lhurwitz@us.ibm.com

TL 620-5259607-429-5259

Services Support Cente Bill Sullivan TL 620-5257 sullivaw@us.ibm.com Ed Miller edmiller@us.ibm.comPWCC 607-429-5257 Dept JQ9E TL 620-5274

FAX TL 620-4180 1701 North Street 607-429-5274FAX 607-429-4180 Endicott, NY 13760 Larry Hurwitz lhurwitz@us.ibm.com

TL 620-5259607-429-5259

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 Federal Buyers

Assignment Procure Pro Buyer Code Phone/Fax Email/Address Team Lead/Mgr Email

Div 16 - Federal Urlecia Cooks B22 TL 262-6967 urlecia@us.ibm.com Susan Pichini spichini@us.ibm.com 301-803-6967 Dept NNYB TL 263-6676 FAX TL 262-2996 6710 Rockledge Dr 303/924-6676FAX 303-803-2996 Bethesda, MD 20817

Div 16 - Federal Larry Farlow BLH TL 263-9694 larryf@us.ibm.com Susan Pichini spichini@us.ibm.com303-924-9694 Dept NNYB TL 263-6676FAX TL 263-0518 6300 Diagonal Highway 303/924-6676FAX 303-924-0518 Boulder, CO 80301

Div 16 - Federal Joanna Ford BV2 TL 372-3599 jmford@us.ibm.com Carlton Summers summersc@us.ibm.com301-240-3599 Dept GPPB TL 262-2025

800 N. Frederick Ave. 301-803-2025Gaithersburg MD 20879

Div 16 - Federal Ray Futran BS1 TL 262-2190 futranr@us.ibm.com Carlton Summers summersc@us.ibm.com 301-803-2190 Dept GPPB TL 262-2025 FAX TL 262-2898 6710 Rockledge Dr 301-803-2025FAX 301-803-2898 Bethesda, MD 20817

Div 16 - Federal Chris Gorgon BSA TL 262--2419 gorgon@us.ibm.com Carlton Summers summersc@us.ibm.com 301-803-2419 Dept GPPB TL 262-2025 FAX TL 262-2996 6710 Rockledge Dr 301-803-2025FAX 301-803-2996 Bethesda, MD 20817

Div 16 - Federal Tammy Green BLJ TL 263-8557 greent1@us.ibm.com Susan Pichini spichini@us.ibm.com 303-924-8557 Dept NNYB TL 263-6676 FAX TL 263-7433 6300 Diagonal Hwy 303/924-6676FAX 303-924-7433 Boulder, CO 80301

Div 16 - Federal Jan Hammonds BLK TL 260-2584 hammonj@us.ibm.com Susan Pichini spichini@us.ibm.com 281-336-2584 Dept NNYB TL 263-6676 FAX 281-336-2540 1810 Space Park Dr 303/924-6676

Houston, TX 77058

Div 16 - Federal Andrea Hardwick TL 372-5113 andrean@us.ibm.com Carlton Summers summersc@us.ibm.com301-240-5113 Dept GPPB TL 262-2025FAX TL 372-8836 800 N. Frederick Ave. 301-803-2025FAX 301-240-8836 Gaithersburg MD 20879

Div 16 - Federal Greg Liberatore BLM TL 263-6124 liberato@us.ibm.com Susan Pichini spichini@us.ibm.com303-924-6124 Dept NNYB TL 263-6676FAX TL 263-7433 6300 Diagonal Hwy 303/924-6676FAX 303-924-0518 Boulder, CO 80301

Div 16 - Federal Patricia Lindt-Guss BLW TL 262-2178 palindt@us.ibm.com Mary Lynn Shanah shanahan@us.ibm.com 301-803-2178 Dept 3FHA TL 262-1550 FAX TL 262-2996 6710 Rockledge Dr 301-803-1550FAX 301-803-2996 Bethesda, MD 20817

Div 16 - Federal Evelyn Maher BSN TL 263-7516 forshay@us.ibm.com Susan Pichini spichini@us.ibm.com 303-924-7516 Dept NNYB TL 263-6676 FAX TL 263-7433 6300 Diagonal Hwy 303/924-6676FAX 303-924-7433 Boulder, CO 80301

Div 16 - Federal David Malpezzi BLN TL 263-0727 malpezzi@us.ibm.com Susan Pichini spichini@us.ibm.com303-924-0727 Dept NNYB TL 263-6676FAX TL 263-7433 6300 Diagonal Hwy 303/924-6676FAX 303-924-7433 Boulder, CO 80301

Div 16 - Federal Maryanne Manzi BVC TL 262-1725 manziq@us.ibm.com Mary Lynn Shanah shanahan@us.ibm.com 301-803-1725 Dept 3FHA TL 262-1550 FAX 301-803-2996 6710 Rockledge Dr 301-803-1550

Bethesda, MD 20817

Div 16 - Federal Al Marinelli BSC TL 372-3109 aamarine@us.ibm.com Carlton Summers summersc@us.ibm.com 301-240-3109 Dept GPPB TL 262-2025 FAX 301-240-8836 6710 Rockledge Dr 301-803-2025

Bethesda, MD 20817

Div 16 - Federal Charmaine Powers BSD TL 262-3006 powersca@us.ibm.com Carlton Summers summersc@us.ibm.com 301-803-3006 Dept GPPB TL 262-2025 FAX TL 262-2996 6710 Rockledge Dr 301-803-2025FAX 301-803-2996 Bethesda, MD 20817

Div 16 - Federal Diane Rankin BLS TL 263-6964 drankin1@us.ibm.com Susan Pichini spichini@us.ibm.com303-924-6964 Dept NNYB TL 263-6676FAX TL 263--0518 6300 Diagonal Hwy 303/924-6676FAX 303-924-0518 Boulder, CO 80301

Div 16 - Federal Kerri Redlinger BLT TL 263-8112 kerrire@us.ibm.com Susan Pichini spichini@us.ibm.com303-924-8112 Dept NNYB TL 263-6676FAX TL 263-7433 6300 Diagonal Hwy 303/924-6676FAX 303-924-7433 Boulder, CO 80301

Div 16 - Federal Frederick SarneckyB8L TL 262-2890 sarnecky@us.ibm.com Carlton Summers summersc@us.ibm.com301-803-2890 Dept GPPB TL 262-2025FAX 301-803-2996 800 N. Frederick Ave. 301-803-2025

Gaithersburg MD 20879

Div 16 - Federal Emelda Smith TL 372-5224 smitemel@us.ibm.com Carlton Summers summersc@us.ibm.com301-240-5224 Dept GPPB TL 262-2025FAX TL 372-2830 800 N. Frederick Ave. 301-803-2025FAX 301-240-2830 Gaithersburg MD 20879

Div 16 - Federal Sheldon Stewart BB3 TL 372-2285 srstew@us.ibm.com Carlton Summers summersc@us.ibm.com301-240-2285 Dept GPPB TL 262-2025FAX TL 372-8836 800 N. Frederick Ave. 301-803-2025FAX 301-240-8836 Gaithersburg MD 20879

Div 16 - Federal Greg Sykes BSQ TL 372-2187 garysyke@us.ibm.com Carlton Summers summersc@us.ibm.com301-240-2187 Dept GPPB TL 262-2025FAX 301-803-2850 800 N. Frederick Ave. 301-803-2025

Gaithersburg MD 20879

Div 16 - Federal Carl E. Taylor BTQ TL 260-2723 cetaylor@us.ibm.com Susan Pichini spichini@us.ibm.com 281-336-2723 Dept EDXB TL 263-6676 FAX 281-336-2541 1810 Space Park Dr 303/924-6676

Houston, TX 77058

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 M & D Buyers

Assignment Procure Pro Buyer Code Phone/Fax Email/Address Team Lead/Mgr Email

Div 5R - Linux Ben Hallenbeck TL 441-6316 bhalleb@us.ibm.com Gwen Reese greese@us.ibm.comDiv 7T - Server 919-543-6316 Dept 52VB T/L -620-3890 Div 7T - Fixed Price Point of FAX TL 441-4504 3039 Cornwallis Rd 607-429-3890Contact FAX 919-543-4504 RTP, NC 277092195 Ann McGovern apm@us.ibm.comDiv 48 Availability Services Only TL 293-7173Div 92 845-433-7173Div 7H(other than Santa Teresa), 7R, 7S, 25 and 54Grey Req Coordinator*********************************************************************************************************************************************************************************

Div 2D/2V Storage Systems Linda McKown TL 544-9219 mckown@us.ibm.com Gwen Reese greese@us.ibm.comDiv 2D - Tucson Site 925-240-1022 Dept 52VB T/L -620-3890 Div 33 - Mylex FAX 845-491-3944 4000 Executive Pkwy 607-429-3890Div 7H - Web Content Mgmt - San Ramon, CA 94583Ann McGovern apm@us.ibm.comRosamilia's group ONLY TL 293-7173Div 35/Storage Systems 845-433-7173Div 48, 49, 68, 71, 7J,7EHitachi - Div 6FDiv 85 Div 22 - Research (except Almaden, Yorktown & Watson) Div 29 Micro ElectronicsClient ServerDiv 47 - ProcurementDiv 1N*********************************************************************************************************************************************************************************

Div 10 - ALL Nancy Kerns TL 620-3245 nkerns@us.ibm.com Gwen Reese greese@us.ibm.comDiv 13 - PC Servers 607-429-3245 Dept 52VB T/L -620-3890 Div 44 - PC Co FAX TL 857-5066 1701 North St 607-429-3890Div 43, 61, 78, 2C, 5T, 7N, 89 FAX 607-757-5066 Endicott NY, 13760 Ann McGovern apm@us.ibm.com2W, 21, 7D, 53, 9G TL 293-7173 845-433-7173

***************************************************************************************************************************************************

This file is owned and maintained by Joseph Roberto at 607-429-3895, tieline 620-3895 and email:jdrober@us.ibm.com

Revision Date 09/18/03 Other Buyers andSupport Personnel

Assignment Procure Pro Buyer Code Phone/Fax Email/Address Team Focal/Mgr Email

National Skills Matching Amelia Carruth T/L -477-9814 acarruth@us.ibm.com Donna Fiori fiori@us.ibm.comApplication (SMA) Coordinator 360-866-3619 Dept VEYA TL 620-3555

Fax 620-4649 1701 North Street 607-429-3555Fax 607-429-4649 Endicott, NY 13760

Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

*****************************************************************************************************************************************************************************************Tivoli Jerry Cooper T/L -620-3467 glcooper@us.ibm.com Donna Fiori fiori@us.ibm.com

607-429-3467 Dept VEYA TL 620-3555Fax 620-4649 1701 North Street 607-429-3555Fax 607-429-4649

Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

*****************************************************************************************************************************************************************************************Numa-Q Ben Hallenbeck TL 441-6316 bhalleb@us.ibm.com Gwen Reese greese@us.ibm.comDiv 5R-Linux 919-543-6316 Dept 52VB T/L -620-3890 Div 7T FAX TL 441-4504 3039 Cornwallis Rd 607-429-3890Div 7R FAX 919-543-4504 RTP, NC 277092195 Ann McGovern apm@us.ibm.comDiv 7S TL 293-7173Div 7H Other than Santa Teresa 845-433-7173Div 25 & 54Div 48 PSD Availability Services OnlyDiv 92Grey Req Coordinator****************************************************************************************************************************************************************************************

Team Focal Donna Fiori TL 620-3555 fiori@us.ibm.comOperations Center Focal working 607-429-3555 Dept VEYA Eric Pyle ericpyle@us.ibm.comwith Bill Tobias as Ops Lead Fax 620-4649 1701 North Street TL 293-9056 Fax 607-429-4649 Endicott, NY 13760 845-435-9056*****************************************************************************************************************************************************************************************Supplier Segmentation Terri Kittell TL 444-1163 tkittell@us.ibm.com Donna Fiori fiori@us.ibm.comBusiness Controls 919-254-1163 Dept VEYA TL 620-3555

FAX 919-543-4504 3039 Cornwallis Rd. 607-429-3555TL 441-4504 RTP, NC 27709-2195

Eric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

*****************************************************************************************************************************************************************************************PWCC Transition Team Dawn Kaufert TL 667-2491 dkaufert@us.ibm.com Nicholas Cox coxn@us.ibm.com

602-217-2491 Dept VQ8A TL 293-9052Fax 602-667-2491 2929 N. Central Ave. 845-433-9052

Phoenix AZ, 85012*****************************************************************************************************************************************************************************************Nextel Account Jennifer Lay TL 364-1248 layj@us.ibm.com Donna Fiori fiori@us.ibm.comJPMorgan/Chase Account 314-414-9949 Dept VEYA TL 620-3555OAOT North/South Tape & Print Account Fax 314 233-8471 325 Mc Donnell Blvd. 607-429-3555

Hazelwood,MoEric Pyle ericpyle@us.ibm.comTL 293-9056845-435-9056

*****************************************************************************************************************************************************************************************Div 22 Yorktown and Watson David Lopez B7Y TL 457-1014 lopezd@us.ibm.com Phyllis McCarley WoodAlmaden 408-927-1014 Dept TUWA TL 862-1141 mccarley@us.ibm.com

Fax 408-927-3305 Almaden Research Center 914-945-1141Fax TL 457-3305 650 Harry Rd.

San Jose, CA 95120-6099*****************************************************************************************************************************************************************************************Almaden Joanne Nance B80 TL 457-1011 nance@us.ibm.com John Tramel tramel@almaden.ibm.com 408-927-1011 Dept TUWA TL 457-1188 FAX TL 457-3305 Almaden Research Ctr 408-927-1188 FAX 408-927-3305 650 Harry Road Ed O'Donnell edod@us.ibm.com

San Jose CA 95120 TL 862-1141 914-945-1141

*****************************************************************************************************************************************************************************************Div 92 - Printer Systems Richard Patten T/L 620-3861 richp@us.ibm.com Donna Fiori fiori@us.ibm.comResale ONLY 607-429-3861 Dept VEYA TL 620-3555

Fax 620-4649 1701 North Street 607-429-3555Div 47 - GPSG Fax 607-429-4649 Endicott, NY 13760International Buys ONLY Eric Pyle ericpyle@us.ibm.com

TL 293-9056845-435-9056

*****************************************************************************************************************************************************************************************PWCC Transition Team Linda Peters T/L -620-3247 llpeters@us.ibm.com Nicholas Cox coxn@us.ibm.com

607-483-3247 Dept VQ8A TL 293-9052Fax 620-4649 1701 North Street 845-433-9052Fax 607-429-4649 Endicott, NY 13760

*****************************************************************************************************************************************************************************************

Team Lead for M&D Buyers Gwen Reese T/L - 620-3890 greese@us.ibm.com Ann McGovern apm@us.ibm.comBusiness Services Staff Assignments 607-429-3890 Dept 52VB TL 293-7173

Fax 620-4649 1701 N Street 845-433-7173Fax 607-429-4649 Endicott, NY 13760

*****************************************************************************************************************************************************************************************Almaden Brenda Turano B7W TL 457-1017 turano@almaden.ibm.com John Tramel tramel@almaden.ibm.com 408-927-1017 Dept TUWA TL 457-1188 FAX TL 457-3305 Almaden Research Ctr 408-927-1188 FAX 408-927-3305 650 Harry Road Ed O'Donnell edod@us.ibm.com

San Jose CA 95120 TL 862-1141 914-945-1141

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