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Toyota Material Handling

How we use forklift truck data

to improve our customers’

occupational safety

Marcus Löwendahl, Product Manager

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Introducing Toyota Material Handling

Our mission:

Customer first

Bringing exceptional efficiency to

material handling operations

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Introducing Toyota Material Handling

Horizontal transport

Order picking

Products

to optimise your efficiency

4

Introducing Toyota Material Handling

Loading & unloading

Stacking

Products

to optimise your efficiency

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Introducing Toyota Material Handling

In TMHE’s sustainability strategy,

Safety is 1 of 3 key focus areas

MINIMISE

environmental impact

OPTIMISE

business processes

MAXIMISE

safety, quality & performance

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Introducing Toyota Material Handling

Material Handling Industry Safety Statistics

Material Handling Industry Safety Statistics

A sizeable challenge

EUROSTAT accidents statistics

1% of accidents in EU factories was caused by mobile

handling equipment

These 1% resulted in 10% of all physical injuries

14% of workers who died as a result of a contact with

mobile handling devices were less than 25 years old

Source: European Commission research paper from 2008 into

“causes and circumstances of accidents at work” across EU-27

countries in the period 2001-2005

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Material Handling Industry Safety Statistics

A sizeable challenge

US OSHA accident statistics

~ 85 forklift fatalities per year

~ 34,900 serious injuries

~ 61,800 non-serious injuries

Source: US Occupational Safety & Health Agency (OSHA)

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Material Handling Industry Safety Statistics

More detail at national level

Dutch accident statistics

Top root causes identified by Dutch research:

1. Poor visibility and audibility

2. Lack of separation of pedestrians and trucks

3. No adjustment of speed of the truck to the situation

4. No safe guards to prevent accidental movement of a stationary forklift

5. Inadequate driver training

6. Lack of a safety culture

Source: www.evo.nl (EVO)

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Primary types of accidents identified by Dutch research:

43%: Pedestrians hit by forklift

29%: Accidents involving forklift driver

9%: Entrapment between or against and object and the truck

7%: Fall from height moving work platform on the forks of the truck

6%: Person hit by object falling from forklift truck

6%: Others

Our Safety Strategy

Our Safety Strategy

MAXIMISE safety for customers using our equipment

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Safety Audit & Leadership:

Lo

st T

ime

accid

en

ts

2

1

time

Plant & Equipment:

Design for safety

Systems & Procedures:

I_Site: Our fleet management solution

People's Behaviours

Training: Drivers, Pedestrians, Managers

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5

4

EU OSHA Campaign Partnership

Our Safety Strategy

Understanding safety statistics drives our innovation

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Forklift accidents’ statistics

SAS (System for Active Stability)

Driver Ergonomics

Safety Package

Driver Training

I_Site

SpotMe

Pedestrian hit by

forklift

Accident involving

forklift driver

Entrapment Fall from

Height

Person hit by object falling

from truck

43% 29% 9% 7% 6%

I_Site

Our fleet management solution

How we use forklift truck data to improve our

customers’ occupational safety

How we use forklift truck data to improve our customers’ occupational safety

Connecting trucks anywhere

Global coverage

• Universal multi-user access

with high security data

protection

• Mobile connectivity

• No local installations required

• Active in 50+ countries

• Over 50,000 trucks so far

I_Site

Connectivity kit

• Telematics unit & antenna

• Shock sensor

• Controlled access (PIN

keypad)

• Web portal access

• Smartphone app

How we use forklift truck data to improve our customers’ occupational safety

I_Site

Driver interface

• Pre-operational check

• Smart Access (card access)

How we use forklift truck data to improve our customers’ occupational safety

How I_Site helps our customers

Make improvements in 4 key areas

COST CONTROL ENVIRONMENTHEALTH & SAFETYPRODUCTIVITY

Reduce damage costs

Optimise fleet size

Optimise number of

drivers

Improve truck utilisation

Improve driver

utilisation

Real-time notifications

Driver licence control

Impact reduction

Shock lockout

Pre-operational check

Immobilise unsafe

trucks

Optimise of truck usage

& lifetime

Optimise battery usage

& lifetime

How we use forklift truck data to improve our customers’ occupational safety

57 % reduction 10 % increase ”Not a single accident year one” ”Part of our Sustainability plan” Customer

examples

Key safety features

Shock sensors

Improving safety

Shock

Key safety features

Shock lockout

Instant notification alerts

Creep Speed

or Alarm…

Check & Reset

Crash!

Key safety features

Remote driver access control

Authorised access only

• Driver authorisation control

• Personal PIN code or existing ID

card or key fob

• Provides utilisation information

Key safety features

Pre-operational check

Raising the bar on safety

• Starts every time a new driver logs in

• Driver performs safety check on the truck

– Truck is locked out if serious faults are identified

• Instant failure notification

Key safety features

Quickly alerting drivers

Send ad-hoc messages from the I_Site

web directly to driver(s)

Convenient in remote or noisy sites

• Safety messages

• Allocating job to a driver

• Request ‘return to base’

• Call drivers into meeting

Messaging

Key safety features

For fleet managers “on the move”

Keeping you in control

– wherever you are …

Instant alerts:

• High Shocks

• Failed Pre-Op Checks

I_Site smartphone app

Key safety features

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Recognitions

Awards &

THANK YOU

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ありがとうございました