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TRAINING

BY: SRI SWETHA VEMULAPALLI

What is training?

In simple words it is the application of knowledge and gives people an awareness of the rules and procedure to guide their behaviour.

DEFINITION:“The organised procedure by which people learn knowledge and/or skills for a definite purpose”.

- Dale S. Beach

Why training is important ?

Technological advancements

Total Quality Productivity Management (TQPM)

Refresher Training: Training given to the existing employees.

Induction Training : Training given to the new employees.

METHODS OF TRAINING

On-the-job Training • Job Rotation• Coaching• Mentoring• Job instructional

Technique(JIT)• Committee assignments

Off-the-job Training• Vestibule Training• Lecture method• Conference or Discussion• Programmed instruction• Simulation Exercise -Management Games -Case Study - Role Playing -In-basket excercise

On-the-job Training:

• It refers to the new or inexperienced employees learning through observing their superiors performing their job and trying to imitate their behaviour.

Job Rotation Movement of employee from one job to the

another.

Coaching:

• It is one to one interaction.• Helps in identifying weakness and focuses on areas which he

needs

Mentoring:• Focus on attitude development• Conducted by management level employees• It is also one to one interaction

Job Instructional technique

• A step-by-step (structured) on the job training method.• A suitable trainer

Step 1: Prepares trainee with over view of the job.

Step 2: Demonstrate the task.

Step 3: Allows the trainee to show the demonstration.

Step 4: Follow up provide feedback and help.

Committee Assignments

solving the problem togetherTeam work

Off-the-job Training:

• Training is separated from the job environment.• Takes place at a training centres or local college, training

centres.• Fully concentrated on learning rather than performing.• Freedom of expression.

Vestibule training:

• Actual work conditions are simulated.• Materials, files and equipments are used.• Duration ranges from days to weeks.

Lecture method:

• Traditional and direct method of instruction.• A lecture can be printed or oral form.• The lecture should be motivate and create

interest among trainees.

Conference or Discussion:

• Two way flow of communication.• Share ideas.

Programmed Instruction:

• The subject matter is to be learned.• units are arranged simple to more complex levels.• Answering the questions.

Simulation exercise:

• Simulation is any artificial environment exactly similar to the actual situation.

1. Management games2. Case Study3. Role Playing4. In-basket exercise

Management Games:

• To improve decision making and analytical skills.• To develop an understanding of interrelationships.• Importance of team work, time management.

Case Study:

• Case is a description of management problems or situation as viewed or presented to a decision maker.

• Case studies are the complex examples which give an insight into the context of the problem as well as illustrating the main point.

• Allows the theoretical concepts to be demonstrated thus bridging the gap between theory and practice.

Role Playing:

• Human interaction that involves realistic behaviour in imaginary situations.

• This method of training involves action, doing and practice.• Develops : - interpersonal skills -communication skills

In-basket exercise:

• also known as In-tray training.• Trainees are given a packet of materials such as (requests,

complaints, memos, messages, and reports.)• Now the trainee is asked to take the decisions on these

problems.

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