what is automated supply vending?

Automated Supply VendingWhat is

What can I vend?• Personal Protection Equipment (PPE)• Safety glasses, gloves, ear protection, sleeves, etc

• Maintenance, Repair, & Operations• Power tools, welding supplies, tape, batteries, etc

• IT Peripherals• Wireless keyboards, computer mice, headphones, phone

chargers, iPads, iPhones, etc

Features to look for:• 24/7 Real-time reporting• 24/7 Supply access• Fully customized solution• 24/7 Monitoring• 100% Warranty

24/7 Reporting• Immediate access to machine activity• Reports can be accessed via web • Reports can be scheduled to be delivered by email• No more waiting to receive reports from vendors• Inventory is a breeze• Reports show exactly what is needed to fill the

machine – less hassle, less time, and less effort• Catch overuse and abuse as it is happening, not

weeks later

24/7 Supply Access• Employees have the supplies needed to do their job

safely and efficiently• Supervisors (highest paid employees) do not have to

babysit supplies or hand them out• Reduces workers compensation claims

Fully Customized Solution• Each item is tested to ensure correct vending• Machine is configured specifically for each end user• Reporting features can be customized based on the

needs of the end user

24/7 Monitoring• Each account is assigned to a customer service rep• The CSR serves as a contact point for the customer –

minimizing communication issues• Each machine is monitored 24/7 and the CSR is

alerted of any issues that arise, many times before the facility is even aware that there is an issue• CSR’s are trained to quickly and effectively resolve

any performance issues via phone or sending someone to the facility

100% Warranty• Normal wear and tear is covered 100%• All repairs are handled quickly and professionally• Broken parts are replaced – not repaired. This

minimizes risk of future problems.• No need to search for qualified repair technicians

How does it work?• Each employee is recognized by the machine when it

is accessed• A sense of responsibility occurs

• Managers can restrict access to items based on job functions• Employees can only access items that they specifically need

• Manager can restrict the quantity of any item vended in a specific time frame• For example, employees can only get 5 pair of gloves per

week

Questions to Ask

Some Helpful

• Does the company offer a lease option to allow quick implementation?• What kind of history does the company have and can

they provide references?• Can the reporting software be customized for your

company's needs?• Are they willing to do a Cost Savings Analysis based

on your numbers to show potential savings?• Is the vendor going to complete the installation, train

your employees and insure proper functioning?

• What kind of maintenance and warranty program does the vendor provide?• Will you have a specific point of contact for questions

or concerns?• Is it possible for the vendor to integrate the reporting

system with our current supply chain technology and software?• Are you able to collaborate with vendors and suppliers

through the web-based reporting system?• Will the vendor work with samples of your current

supplies to ensure a complete customization of the supply vending machine? 

Choosing an automated supply vending solution is one of the most important business decisions that

you can make.  

Take the time to ask a lot of questions, do your homework and work with a reputable

company that has a long history in the market.

AutomatedSupplyVending