wsa involvement presentation v01

District 1 Division Meeting

Why INVOLVEMENT is the Secret Ingredient

U-Flow

Help

Beat the *** out of your competitors

Long Term Strategic Competitive Advantage

FOCUS

INVOLVEMENT

7 Easy Steps to ...

10 ways to ...

8 Tips on how to ...

$500 Billion!

52%

30%18%

70%

Gallup

ActivelyDisengaged

Top Directed

Bottom Driven

Make it so!

Making it so!

What is Involvement?

Not Just Committed, Passionate and Proud

Know Mission and Goals

Use Talents and Discretionary Effort

HR Firm

... fully absorbed & enthusiastic about work - take positive action to further the company’s reputation.

Wikipedia

Know what they need to do.

They are allowed to do it.

They care.

Use their own initiative to create ideas and act on them.

They get stuff done!

Satisfaction is not Enough

Summary - Involvement is:Caring Commitment to goals Using discretionary effort Working overtime when needed Enthusiastic

“There are no such things as limits to growth, because there are no limits to the human capacity for intelligence, imagination and wonder.”

“There are only three measurements that tell you everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction and cash flow…”

“Do or do not.

There is no try.”

60%

40%40%

60%

Tons through the Plant

Safety - TRIF

≠$100 ∞

Losing $27,000to save $100?

$20 Million Idea!

$5 Million Mistake!

Results?

Results?

Results?

Results?

Results?

Results?

Give people information

Give people information

Track progress - Action Item Lists

Give people information

Track progress - Action Item Lists

Team Discussion

Give people information

Track progress - Action Item Lists

Team Discussion

Power of Silence

Give people information

Track progress - Action Item Lists

Team Discussion

Power of Silence

Recognition

Give people information

Track progress - Action Item Lists

Team Discussion

Power of Silence

Recognition

No Bonus

What if?

What if?

What if?

12 Tools

1. Accountability

2. Metrics

3. Action Item List

Who What When

John Purchase new torque driver Tuesday, May 13

4. Feedback

5. Rewards

6. Autonomy

7. Progression Towards a Goal

8. Cult

9. Stories

Once upon a time, in a sign company far, far away ...

10. Resources

11. Repeat Often

12. Humble

SummaryStop Bribing

Provide Autonomy

Emphasize progress

Start a cult

A Better Way

Most Companies:What we doHow we do itWhy - Want to buy one?

Best Companies:Why we do itHow we do itWhat we do.

Want to buy one?

Golden Circle

HOW

WHAT

WHY

People don't buy WHAT you do,they buy WHY you do it.

HOW

WHAT

WHY

Everyone else says

(What) We make great computers,(How) They are beautifully designed and user friendly,(Why) Want to buy one?

Apple says(Why)We believe in thinking differently, and challenging the status quo(How)The way we challenge the status quo is with beautiful design, simplicity, and is user friendly(What) We just happen to make great computers Want to buy one?

What’s your story?

(What) We make great signs,(How) They are beautifully designed, long lasting and easy to program(Why) Want to buy one?

Rewrite your story?

(Why)We believe in challenging the status quo in everything we do,(How)The way we challenge the status quo is with beautiful design, simplicity and quality(What) We just happen to make great signs. Want to buy one?

Sell to PeopleWho BelieveWhat You Believe

Attract the right people

Attract the right people

Donald Sterling

Attract the right people

Adam Silver

Involvement = $Responsibility is YoursTop Directed - Bottom Driven

What one thingcan you do Mondayto improveinvolvement?

Homework