1. www.realdolmen.comTHE CONNECTED COMPANYOCTOBER 25, 2013 | SLIDE 1

2. #Name: Joris Poelmans #Function: Principal Consultant #Email: joris.Poelmans@realdolmen.com #Twitter: jopxtwits #Blog: jopx.blogspot.com #Mobile: 0497828534 Company: www.realdolmen.com#AndersVergaderenOCTOBER 25, 2013 | SLIDE 2 3. DemographicsMobilityConsumerization of ITInformation waveTRENDS THAT SHAPE THE FUTURE WORKPLACEOCTOBER 25, 2013 | SLIDE 3(Social) Networks 4. MOST OVERLOOKED TREND18 yearsAverage S&P 500 company lifespan today. 75% replaced by 2027 Compared with 68 years in 1950 Accelerating pace of change forces companies to reinvent itself Also see http://jopx.blogspot.be/2013/04/trends-impacting-collaborative-tools.html OCTOBER 25, 2013 | SLIDE 4 5. IS YOUR COMPANY A SURVIVOR? incessantly destroying the old one, incessantly creating a new onethe perennial gale of creative destruction(Schumpeter, 1942)OCTOBER 25, 2013 | SLIDE 5 6. COLLABORATION IS REQUIRED FOR VALUE CREATIONSalesMarketingFinanceOCTOBER 25, 2013 | SLIDE 6 7. TOP PERFORMING COMPANIES HAVE ENGAGED EMPLOYEESSource Gallup: Employee Engagement: How to Build a High Performance Workforce (2012) OCTOBER 25, 2013 | SLIDE 7 8. SOCIAL ENABLES THE CONNECTED ENTERPRISE CUSTOMER FOCUSED, INNOVATIVE AND AGILEOCTOBER 25, 2013 | SLIDE 9 9. EMPLOYEES AT THE CENTER OF YOUR VIRTUAL WORKPLACEEmployeesCommunities Group View Projects Departments Domains WorkgroupsOCTOBER 25, 2013 | SLIDE 10My View Information Conversations Relationships Bookmarks Teams ConnectionsEnterprise Corporate View Knowledge People Talent Expertise IP Projects Relationships Processes 10. TRANSFORMING CULTURE + DEPLOYING TECHNOLOGYThe Social (Connected) Enterprise is implemented 80% through organization culture and 20% through technology Gartner, September 2012OCTOBER 25, 2013 | SLIDE 11 11. WHY IS IT DIFFICULT TO ADOPT NEW TECHNOLOGIES?Delayed GratificationOCTOBER 25, 2013 | SLIDE 12No GuaranteesSquishy Benefits 12. USER ADOPTION AND CHANGE If a new idea is initiated and self-sustaining, then adopted by a critical mass of users, the idea will survive. There is a lag time to get critical mass adoption. Different groups of people inside an organizationInnovatorsEarly AdoptersEarly MajorityLate MajorityLaggards2.5 %13.5%33%33%18%Always OK with what is newOCTOBER 25, 2013 | SLIDE 13Open to new idea, but after serious consideration, look for strategic opportunityAre followers, not leaders. See and follow. Critical Mass !Apply to use when pressure, skeptical.Always link to the past as reference 13. 7 secrets to get you startedOCTOBER 25, 2013 | SLIDE 14 14. Secret # 1: Its about delivering engaging solutions OCTOBER 25, 2013 | SLIDE 15 15. SHARE AND WORK ON DOCUMENTSOCTOBER 25, 2013 | SLIDE 16 16. KNOWLEDGE AT YOUR FINGERTIPS USING SHAREPOINT SEARCHOCTOBER 25, 2013 | SLIDE 17 17. GROW YOUR NETWORKOCTOBER 25, 2013 | SLIDE 18 18. VIRTUAL MEETINGS WITH LYNCMultidisciplinair oncologisch consult AZ Sint Lukas - http://www.youtube.com/watch?v=7W8F7E5Bsgk OCTOBER 25, 2013 | SLIDE 19 19. Secret # 2: Its about WIIFM OCTOBER 25, 2013 | SLIDE 20 20. ADOPTION IN FOUR WORDSMeMine Ours Focuse d OCTOBER 25, 2013 | SLIDE 21 21. YOUR PERSONAL WORKPLACE WITH YOUR TASKS AND YOUR DOCUMENTSOCTOBER 25, 2013 | SLIDE 22 22. ACCESSIBLE WITH YOUR DEVICEOCTOBER 25, 2013 | SLIDE 23 23. Secret # 3: Its about listening OCTOBER 25, 2013 | SLIDE 24 24. ALLOW USERS TO PROVIDE FEEDBACK User feedback helps identify where youve got adoption challenges Provide an opportunity to provide feedback on every page of your online workspace Get up out of your desk and ASK for feedback! Conduct usability tests and LISTEN to what people say but WATCH what they doOCTOBER 25, 2013 | SLIDE 25 25. Secret # 4: Its about support OCTOBER 25, 2013 | SLIDE 26 26. IT TAKES A VILLAGESeed the organization with evangelistsPilot team Volunteers Employee advocatesPlan ongoing supportOffice hours Center of Excellence Training and DocumentationMake sure the help desk is prepared OCTOBER 25, 2013 | SLIDE 27 27. Secret # 5: Its all about comfort OCTOBER 25, 2013 | SLIDE 28 28. HAVE A TRAINING ROADMAP TO INCREASE USER COMFORT Dont assume its intuitiveOne size does not fit allDont try to train all at onceOCTOBER 25, 2013 | SLIDE 29Adapt to the style of the learner 29. OCTOBER 25, 2013 | SLIDE 30 30. JUST THE FACTSCommunications planning does not end at solution launch OCTOBER 25, 2013 | SLIDE 31Communication needs to be persistent 31. LAUNCH VIDEOhttp://www.scoop.it/t/intranet-launch-videos-and-teasers OCTOBER 25, 2013 | SLIDE 32 32. OCTOBER 25, 2013 | SLIDE 33 33. THE SEVEN SECRETS Its about delivering engaging solutions Its about WIIFM Its about listening Its about support Its all about comfort Its about communications Dream big, start small ...OCTOBER 25, 2013 | SLIDE 34 34. QUESTIONSOCTOBER 25, 2013 | SLIDE 35