anders vergaderen uiteenzetting realdolmen

April 11, 2023 | SLIDE 1

www.realdolmen.com

THE CONNECTED COMPANY

April 11, 2023 | SLIDE 2#AndersVergaderen


Mobility Information wave

(Social)Networks

Demographics Consumerizationof IT

TRENDS THAT SHAPE THE FUTURE WORKPLACE


MOST OVERLOOKED TREND

18 yearsAverage S&P 500 company lifespan today. 75% replaced by 2027

Accelerating pace of change forces companies to reinvent itself

Compared with 68 years in 1950

Also see http://jopx.blogspot.be/2013/04/trends-impacting-collaborative-tools.html


IS YOUR COMPANY A SURVIVOR?

“…incessantly destroying the old one, incessantly creating a new one…the perennial gale of creative destruction”

(Schumpeter, 1942)


COLLABORATION IS REQUIRED FOR VALUE CREATION

Source: IBM CIO Study, 2011

66% of CIOs from top-

performing organizations see

collaborationas key to

innovation.

Sales Marketing

Finance


TOP PERFORMING COMPANIES HAVE ENGAGED EMPLOYEES

Source Gallup: Employee Engagement: How to Build a High Performance Workforce (2012)


SOCIAL ENABLES THE CONNECTED ENTERPRISECUSTOMER FOCUSED, INNOVATIVE AND AGILE


EMPLOYEES AT THE CENTER OF YOUR VIRTUAL WORKPLACE

“Employees”My View• Information• Conversation

s• Relationships• Bookmarks• Teams• Connections

“Communities”Group View• Projects• Departments• Domains• Workgroups

“Enterprise”Corporate View• Knowledge• People• Talent• Expertise • IP• Projects• Relationships• Processes


TRANSFORMING CULTURE + DEPLOYING TECHNOLOGY

“The Social (Connected) Enterprise is implemented 80% through organization culture and 20% through technology”

Gartner, September 2012


WHY IS IT DIFFICULT TO ADOPT NEW TECHNOLOGIES?

Delayed Gratificatio

n

No Guarantee

s

Squishy Benefits


USER ADOPTION AND CHANGE

If a new idea is initiated and self-sustaining, then adopted by a critical mass of users, the idea will survive.

There is a lag time to get critical mass adoption. Different groups of people inside an organization

Innovators Early Adopters

Early Majority

Late Majority

Laggards

2.5 % 13.5% 33% 33% 18%

Always OK with what

is new

Open to new idea, but after serious

consideration, look for strategic opportunity

Are followers, not leaders.

See and follow.Critical Mass !

Apply to use when pressure,

skeptical.

Always link to the past

as reference


7 “secrets” to get you started


SHARE AND WORK ON DOCUMENTS


KNOWLEDGE AT YOUR FINGERTIPS USING SHAREPOINT SEARCH


GROW YOUR NETWORK


VIRTUAL MEETINGS WITH LYNC

Multidisciplinair oncologisch consult AZ Sint Lukas - http://www.youtube.com/watch?v=7W8F7E5Bsgk


ADOPTION IN FOUR WORDS

Me

Mine

Ours

Focused


YOUR PERSONAL WORKPLACE WITH YOUR TASKS AND YOUR DOCUMENTS


ACCESSIBLE WITH YOUR DEVICE


User feedback helps identify where you’ve got adoption challenges

Provide an opportunity to provide feedback on every page of your online workspace

Get up out of your desk and ASK for feedback!

Conduct usability tests and LISTEN to what people say but WATCH what they do

ALLOW USERS TO PROVIDE FEEDBACK


IT TAKES A VILLAGE

Seed the organization with evangelists

Pilot teamVolunteersEmployee advocates

Plan ongoing supportOffice hoursCenter of ExcellenceTraining and Documentation

Make sure the help desk is prepared


HAVE A TRAINING ROADMAP – TO INCREASE USER COMFORT

Don’t assume it’s intuitive

One size does not fit all

Don’t try to train all at once

Adapt to the style of the learner


Communication needs to be persistent

JUST THE FACTS

Communications planning does not end at solution launch


LAUNCH VIDEO

http://www.scoop.it/t/intranet-launch-videos-and-teasers


THE SEVEN SECRETS

It’s about delivering engaging solutions

It’s about WIIFM It’s about listening It’s about support It’s all about comfort It’s about communications Dream big, start small ...


QUESTIONS

anders vergaderen uiteenzetting realdolmen

Technology