realdolmen general assembly of 12 september 2012

APRIL 12, 2023 | SLIDE 1

www.realdolmen.com

STATE OF THE COMPANY

GENERAL ASSEMBLY 12 SEPTEMBER 2012


SUMMARY Single-source provider of integrated ICT solutions

Active in Benelux and France

Employing over 1600 professionals

FY 2011/12: €258,5m revenue / Ebitda €17,0m

2010/2011 to 2011/2012: 5,9% yoy revenue growth with improved EBIT margins

Strong financial position with 0 net debt & strong cash flow generation

€40,5m tax asset of which €21m recognized

Strong market position, good spread of customers and sound financial structure


VISION AND MISSION

Vision: To be the reference in the local market for integrated solutions supporting the complete ICT-lifecycle. Reference: be the preferred & trusted choice for customers,

partners and employees Local: proximity to our customers in the Benelux and France Integrated solutions: complete ICT offering covering the full

lifecycle, including infrastructure, applications and communications

Complete ICT-lifecycle: supporting all plan-build-operate activities

Mission: We make ICT work for your business.


Business Applications Enterprise Solutions Professional Services

Applications Enterprise Communications Infrastructure Solutions

DELIVERING AND REPORTING THE OFFERING

Breakdown in 5 business domains

Infrastructure Products

Business Solutions

Professional Services

Business Applications Enterprise Solutions

Professional Services Applications Enterprise Communications Services Infrastructure Solutions Services

Enterprise Communications Products Infrastructure Solutions Products


PLAN Operational & Strategic Program

Management Technical architecture both applicative

& infrastructural

BUILD Custom made applications Technical projects such as migration /

conversion / consolidation Standardize, virtualize, consolidate &

secure IT infrastructure

OPERATE Managed Services on the

infrastructural & Applicative platform Change management Hosting & housing of the IT

development / testing & production environment

A TRUE SINGLE-SOURCE SUPPLIER: EXAMPLE

BUSINESS SOLUTIONS Microsoft AX Finance CRM (Microsoft) /ECM (Sharepoint)

PROFESSIONAL SERVICES Day-to day operational IT resources

(even in Fost Plus IT management) Project & T&M

consultancy/development/project management

INFRASTRUCTURE PRODUCTS Datacenter fully based on HP

Hardware PC’s, Laptops, … Multifunctionals + integration Licences Microsoft/McAfee/VMware/…


REFERENCE ICT COMPANY The past year RealDolmen has clearly affirmed its status as reference ICT company.

Trends ICT Gazellen Award Trends Gazellen Ambassadors Award Best BEL Small Performer

In the latest study “Service Provider Performance in the BeLux” by Equaterra RealDolmen scored as best in class with 83% on general customer satisfaction number one position as best supplier for Application Management Runner-up position as best supplier for both Infrastructure Management and End User

& Service Management

RealDolmen is one of the leading partners for many of the large technology companies: only HP Converged Infrastructure Partner in Belgium. achieved at this moment 13 gold and 9 silver competencies at Microsoft, making us

unique in Belgium Winner of Microsoft Western European ALM Partner Award


A SOLID AND REFERENTIAL CUSTOMER BASE IN BOTH THE MID-MARKET AND LARGE ACCOUNTS

Logistics and Distribution

Life Science

Healthcare

Services

Government/EducationIndustry

Financial Services


IN THE LOCAL MARKETProximity to our customers in the Benelux and France.

Offices:

Headquarters Brussels 1654 Huizingen

Belgium Bruxelles 1930 Zaventem Antwerp 2550 Kontich Ghent 9840 De Pinte Hasselt 3560 Lummen Kortrijk 8530 Harelbeke Namur 5101 Loyers

Luxembourg Luxembourg 1461

Luxembourg

France Paris 92806 Puteaux Lille 59650

Villeneuve

Headcount (in FTE)

Belgium 1226 France 364 Luxemburg

52

Total1642


STRONG PARTNERSHIPS


Fam. Colruyt (2)17%

Free Float61%

Cegeka4%

Insti-tu-

tionals (1)7%

QuaeroQ10% RealDolmen

1%

SHAREHOLDER OWNERSHIP

Notes These figures represent the shareholdings on a non-diluted basis, i.e. without taking into account the possible conversion of warrants, convertible bonds or other financial instruments which may result in the creation of RealDolmen shares. They are based on the shareholder's declarations made in accordance with the applicable transparency legislation, which are also made available on this website, as per 22 March 2010. (1) “Institutionals” includes Fortis Investment Management NV that held or holds 1.65% of the issued share capital, Deutsche Bank AG that held or holds 2.64% of the issued share capital, and KBC that held or holds 2.59% of the issued share capital.(2) “Fam. Colruyt” refers to a number of related parties that made a joint declaration, the details of which are available on this website.

Number of shares after approval EGM July 2012:

5.207.767


Services

TURNOVER FY 2010/11 TO FY 2011/12

ProfessionalServices


Business SolutionsFY

2010/11FY

2011/12

€36,5 mio

€36,4 mio

FY2010/11

FY2011/12

€82,7mio€74,2

mio

Total Group

FY2011/12

€258,5 mio€244,2

mio

FY2010/11

FY2010/11

FY2011/12

€139,3 mio€133,5

mio

+5,9%

+11,4%

+3,4%

+4,3%

+0,1%


MARGINS FY 2010/11 TO FY 2011/12

FY2010/11

FY2011/12

-1,0%-1,0%

Corporate

FY2010/11

FY2011/12

7,9%7,5%

Professional Services

FY2011/12

5,3%5,1%

FY2010/11

Total Group

FY2010/11 -2,4%

1,5%

Business Solutions

FY2010/11

FY2011/12

7,4%

5,6%


FY2011/12


Rebit FY 2011

Day Rate Man.Serv. 3th Part.Prod

RDDC Billability FTE Own Prod. Avg Cost/FTE

Optim Car Cost Other Rebit FY 2012

12,552

13,590

FY 2011/12 YEAR OVER YEAR REBIT ANALYSIS


NET PROFIT BREAKDOWN

FY2011/12

€0,0mio

Non-recurring+€0,0 mio

FY2011/12

€-6,3 mio

Financial Result-€1,0 mio

FY2010/11

FY2011/12

€13,6mio€12,4

mio

REBIT+€1,2 mio

Taxes-€0,2 mio

FY2011/12

€7,3 mio€7,3 mio

Net Profit-€0,0 mio

€-0,2 mio

FY2010/11 FY

2011/12

FY2010/11

€-5,3 mio

€-0,4 mio

FY2010/11

EBIT+€0,6 mio

FY2010/11

FY2011/12

€13,6 mio

€13,0 mio

FY2010/11

€0,6 mio


BOND BUY BACK AND SHARE BUY BACK PROGRAMS During the fiscal year RealDolmen bought back €7,4m

worth of its €43.5m 2% senior unsecured convertible notes at favorable conditions.

RealDolmen purchased a total of 203.854 of its own treasury shares amounting to 3.81% of the total number of shares issued (i.e. 5,353,156 bundled shares).


March ‘09

€33,1 mio

€54,9 mio

€18,4 mio

€36,5 mio

CASH/DEBT POSITION

Cash (2)

Convertible debt (July 2012)

Other debt

(1) Last Twelve Months (LTM) Ebitda at relevant date(2) Cash = Cash + Assets held for trading + other Financial Assets

March ‘10

€45,4 mio

€57,4 mio

€17,0 mio

€40,4 mio

March ‘11

€57,5 mio

€54,6 mio

€9,7 mio

€44,9 mio

Net debtEbitda (1)1,01,2 -0,2

March ‘12

€51,6 mio

€51,1 mio

€9,7 mio

€41,4 mio

0,0


SUMMARY & OUTLOOK

We experience mixed IT investment appetite in Belgium and an outspoken negative impact of the economic environment in France and, to a lesser extent, in Luxembourg.

We expect Product revenue to be lower compared to last year. The strong products sales in last fiscal year and a limited visibility due to the nature of this business, especially in the current economic uncertainty call for caution.

We expect our Belgian services revenue to continue to show growth even if mitigated by a decreased productivity due to last year’s massive hiring effort of young professionals. International service revenue will be under substantial pressure.

As a consequence we anticipate, for 2012/2013, a sizable Products revenue decrease while still growing services. Margins will be under pressure mainly as a consequence of the negative evolution of our French business and the reduced products sale.

We remain confident that our leading market position and the strength of our single source offering, the benefit of the strategic projects in which we have continued to invest and our financial stability, even more critical in turbulent times, will allow us to continue to gain market share.


For more information:visit our website WWW.REALDOLMEN.COM

or contact:Thierry de VriesSecretary-GeneralTEL.:+32 2 801 55 55FAX: +32 2 801 55 99 [email protected]

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www.realdolmen.com

CORPORATE GOVERNANCE

GENERAL ASSEMBLY 12 SEPTEMBER 2012


ANNUAL MEETING: CORPORATE GOVERNANCE DECLARATION Board of Directors

Same team – 2 company changes Same period – General Meeting September 2014 99% participation

Audit / Nomination & Remuneration Committee Same team 100% participation

Executive Management Team completed with

Manager in charge of Wallonia


REMUNERATION REPORT

Law 6 April 2010 Mandatory information

Policy: history; modifications; strategy changes; new proposal Transparency about, among other:

Directors fees Executive management compensation C.E.O.: details about fees Executive compensation

– Current scheme based on 1 year targets: Art. 520ter Company Law– Approved by EGM 20 July 2012– Other decisions EGM 20 July 2012:

» Capital decrease and capital increase» Authorized capital

Submitted to Works Council Discussed and explained to unions: Information Day 6 September

2012

realdolmen general assembly of 12 september 2012

Business

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