anthony cross sr. product manager microsoft corporation bas200
TRANSCRIPT
Integrating Microsoft Dynamics GP with Office SharePoint Server 2007 Anthony CrossSr. Product ManagerMicrosoft Corporation
BAS200
Join the Microsoft Dynamics Community
Identify SharePoint Opportunities with Microsoft Dynamics GP
Session Objectives
Complement your existing Microsoft technology investments with Microsoft Dynamics GP
Dynamics Business Management
Supply ChainManagement
FinancialManagement
Customer RelationshipManagement
>80% info in individual hard drives
20% of work time is spent on email per
day
9 hours a week searching for
info
>40% of ERP implementations haveuser adoption issues
55% CRM projects failed to meet
users’ expectations
“Individuals hold the key to the knowledge economy and most of it is lost when they leave the enterprise” Gartner
Productivity Issues Today
Reality of Information Work
Bring Two Worlds Together
Unstructured
Structured
InfrastructureDeskto
pData
Center
What is “Information Work”?
Create Invoice
RetireLead
CompleteSaleClosed?Create
QuoteCreateOppt’yQualified?Create
Lead
Approve proposed response
Unstructured
Assemble proposed response
Decide discount strategy
Cost out the solution
Estimate custom design
Validate specs with Tech Sales
Get specs from
customer
Structured
Deliver goods
Information Workers
15%
Benjamin(Marketing Manager)
Vince(Operations Manager)
Debra(OfficeManager)
Terrence (OutboundTechnician)
BusinessManagement
SolutionCustomer
Expen
sesRevenue
Pers
onal
85%
15%
Power Users
InformationWorkers
John DooleyPartner Technology SpecialistMicrosoft Corporation
Microsoft Dynamics GP and Office SharePoint Server 2007
Document Creation
Collaboration
Search
Processes
ERPCRM
Ad Hoc WorkflowsAnd Tasks
StructuredData
Hard Drivesand File Shares
EnterpriseApps
RelationalDatabase
Traditional ITInvestmentsTraditional ITInvestments
UnstructuredWork
UnstructuredWorkCoordinate
teams & share
knowledge
Simplify access to business
applications
Find and use information
Manage content with security & compliance
Automate business process
Use data to drive
business decisions
People As Middleware
12
Does the ERP system do enough today?
New Customers creation
Is there a process to create a customer?
Is there more than oneparticipant in the process?
Does every company do it the same way?
Does the typical ERP System do all the things that need to be done to create a customer?
Present day data centric applications need to change
13
Simple Data Focused ExampleAdding a customer
• Collect the information• Confirm complete and correct• Assign Sales and Territory• Establish credit limit• Establish and collect Tax information records• Review selling/contractual obligations• Send welcome kit• Create customer record in the BackOffice• Notify sales rep of customer #
In the past most ERP systems often ignored processes and workflow and focused on data Changing this requires an adaptable “role” and process centric application 14
Fill out new customer form Sales Rep Not typically
Collect the customer information
Shared- Cust,Rep,Admin
Maybe
Confirm complete and correct
Admin,Accounting Yes
Assign Sales and Territory Sales Admin MaybeEstablish credit limit Accounting Mgt YesEstablish and collect Tax information records
Accounting Admin Maybe
Review selling/contractual obligations
Legal/Sales/Finance Not typically
Review and approve customer
Committee/Finance Not typically
Send welcome kit Sales Admin MaybeCreate customer record in Great Plains
Finance/ Sales Order Admin
Yes
Notify sales rep of customer #
Accounting / Admin/ Rep
Maybe
Simple Data Focused ExampleTasks to create a customer Owner Biz App User
Microsoft Dynamics GP V10
BusinessProcess
PersonalProductivit
y
Ready
Together
Workflow
Search
Server Side Business
Intelligence
Client Side Business Intelligence
User Interface
Task Panes and lists
175 Excel Report Templates
Excitement of the first day at a new job
Kevin Browne – VP of Sales(1) Enters Employee Setup Request for Monica Brink
New Hire Process Roles
Ken Kunos – Accounting Manager(1) Completes Recruiting Fees section of Employee Setup form
and submits AP Voucher to GP
Tim Litton – IT(1) Fills in Monica’s computer specification on Employee Setup
request and submits PO to GP(2) Adds Monica to Domain
18
Tim Litton Submits Purchase Order for Processing(1) Reviews PO for Monica’s Computer in GP(2) Submits the Purchase Order for approval
PO Process Roles
Ken Kunos – Accounting Manager(1) Reviews the details of PO using SharePoint Server(2) Provides final sign off on PO using SharePoint Server
Phyllis Rago – Purchasing Manager(1) Reviews details of PO using Dynamics GP(2) Approves PO and Send to Ken for final Approval
Alicia Stevens – Payables & Purchasing Entry(1) Views PO workflow history in Dynamics GP and continues
to process document
19
The New Hire on-boarding Process
demo
Vince – Operations Manager(1) Accesses the Overstocked Items report in Microsoft Office Excel
from the Microsoft Dynamics GP Report List.(2) Modifies an Excel report and stores it on the Microsoft Office
SharePoint Server for Charlie to view.
BI Demo Flow
Kevin – Sales Manager(1) Uses Windows Internet Explorer to access a Microsoft SQL
Server Reporting Services Report on the road to verify an order can be fulfilled to meet a customer’s needs.
Charlie – President(1) Accesses report using Outlook(2) Can refresh the data in the report at any time to make sure he
has the most up to date information.
demo
Business Intelligence
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