PRESERVING YESTERDAY, MANAGING TODAY, PREPARING FOR TOMORROW

Volume 41, Issue 3

TIDAL WAVES

ARMA International The Association for Information Management Pro fessionals

November 2013

2013-2014

Board of Directors

President

Angela Diggs

(757) 603-6517 DiggsA2@wjcc.k12.va.us Vice President

Kim Kindrew

757-269-7805

kindrew@jlab.org

Secretary

Lori Newell (757)896-8775 lnewell@bayportcu.org Treasurer

Barbara Vinson-Ratliff (757) 822-2137 bvinson@tcc.edu Past President

Jonathan Tillman (757) 926-1115 jtillman@nngov.com

Mid-Atlantic Region Manager

Michelle VanAllen (843) 761-8000 x5340 msvanall@santeecooper.com

Inside this Issue:

Tidewater Chapter Meeting Details for November 2013 3

Tidewater Chapter Treasurer’s Reports for October 2013 7

President's Message 2

November Charitable Committee Activities 4

Annual Conference Highlights 5

Tidewater Chapter General Meeting Minutes for October 2013 6

Tidewater Chapter Calendar of Events 10

Tidewater Chapter members Virginia (Ginny) Jones, CRM, FAI and

Darlene Barber, CRM received the Christine Zanotti Award for ex-cellence in Non-Serial Publications for their book, Emergency Man-

agement for Records and Information Programs, 2nd Ed. at the 58th ARMA International Conference in Las Vegas. The award rec-ognizes certain exceptional contributions in the field of literature

for the records and information management profession. The book was one of only four that has

received this award since 1997.

Emergency Management for

Records and Information Pro-grams provides businesses

with an emergency manage-ment program along with tips and checklists that can be

used to protect records and in-formation assets including

electronic records security and

data privacy.

TTIDEWATERIDEWATER CCHAPTERHAPTER MMEMBERSEMBERS RECEIVERECEIVE CCHRISTINEHRISTINE

ZZANOTTIANOTTI AAWARDWARD

PAGE 2 TIDAL WAVES VOLUME 41, ISSUE 3

MMESSAGEESSAGE FROMFROM THETHE PPRESIDENTRESIDENT

ARMA International’s Conference at The Venetian in Las Vegas October 28-30! Need I say more. The facility was amazing in its opulence. The educa-tion was top-notch. The networking opportunities were exceptional. And thanks to the fine work of Ginny Jones and Darlene Barber, the light beamed brightly on our Chapter as the Christine Zanotti Award was pre-sented to them in the opening session for the book they co-authored, Emer-gency Management for Records & Information Management Programs, Second Edition. Congratulations Ginny and Darlene!!! Be sure to ask them

for autographs!

Now that I have returned from the glitz of Las Vegas, there’s a chill in the air and I’m already thinking of the upcoming holiday season. I think about those in need and the unique opportuni-ties Tidewater ARMA has selected to give to our community. This month at our November 19 meeting, we invite everyone to bring non-perishable food items for donation to the Virginia Pen-insula Foodbank. The Foodbank’s supplies are lower at this time of year when the chill in the air contributes to the greater need in our community. Help us fight hunger this season. Mone-tary gifts are also accepted – they weigh less and are easier to carry!

Also at this meeting will be the kickoff of our Angel Tree Charitable Event. Over the past weeks names of children in need have been submitted by our members. Our Standing Rules provide that we may select up to four children for this event. In making selections, we try to meet the greatest need as evidenced in member submissions. Beautifully adorned holiday bags bearing tags with suggested gift items will await your selection at the meeting. Just choose a bag (or two) for a boy or girl, purchase the suggested item, place it in the bag, and return the bag at our Holiday Party in December. If you cannot attend in December, just contact Charitable Events Committee Chair Darlene Barber to ensure your gift gets to the selected child.

This meeting occasion is our annual joint session with Richmond AIIM/ARMA members, and will be held at the Fort Magruder in Williamsburg. We have invited one of Tidewater ARMA’s favor-ites, Angela Costello, to share with us on mentoring in records management. She’s sure to chal-lenge and inform as she unveils the keys to successful mentoring to help us empower positive changes in our workplaces. Join us, won’t you?

PAGE 3 TIDAL WAVES VOLUME 41, ISSUE 3

Date: Tuesday, November 19, 2013, 5:30 p.m. - 8:00 p.m.

Location: Fort Magruder Hotel and Conference Center, 6945 Pocahontas Trail, Williamsburg, VA 23185

Cost: $25 chapter members / $30 non-members

RSVP to tidewater.arma@gmail.com no later than C.O.B. Thursday, November 14, 2013

*No Shows Will Be Billed*

NOVEMBER MEETING ANNOUNCEMENTNOVEMBER MEETING ANNOUNCEMENT

MEETING MENUMEETING MENU

Grilled Breast of Chicken with Boursin Cream

Garden Salad with two dressings

Chef’s Choice of Starch and Seasonal Vegetable

Rolls and Whipped Butter

Chef’s Choice of Dessert

Regular and Decaf Coffee, Hot & Iced Tea and Iced Water

SPEAKERSPEAKER

For more than 24 years, An-gela Ward Costello has worked in Communication strategy, media production and creative services around the world. She has assisted corporations and humanitari-an projects with brand devel-

opment and impact strategies. She has pro-duced award-winning television programs

that include more than 120 programs that have and continue to air in more than 200 countries and 60 languages.

Angela Ward-Costello, is owner and founder of the Angela Costello Group, a think tank of exceptionally gifted people from across the country and around the world. She current-ly serves as a Director on the Economic De-velopment Authority for the City of Poquoson, PIO & Director of Communications for the City and the citizen emergency response team (CERT), a member of the Board of Di-rectors for Virginia Wesleyan college and as an Advisory Board member and Communica-tion Director for Chaplains International. NOVEMBER PROGRAMNOVEMBER PROGRAM

Lightning and the 3 C's

History has provided a wonderful analogy for the chal-

lenge and opportunity presented by mentoring. We can easily imagine Ben Franklin on a stormy night holding

a long string reaching into the clouds connected to a

small kite. A seemingly crazy scientist conducting an

experiment to see if lightening could

be caught...redirected and transformed into a powerful and useful resource. The difference between historical

and hysterical or more accurately...tragedy and tri-

umph...was a simple key positioned in the right place

at the right time.

Mentoring is very much the same concept. Lightning

and the 3 C's will reveal the keys to successful mentor-ing and help you empower positive changes in your

workplace.

DIRECTIONSDIRECTIONS

I-64 to Exit 242A to Route 199.

Drive 1.5 miles; take exit for

Route 60. At stop sign, turn left on US 60

West. Hotel is one mile on left.

PAGE 4 TIDAL WAVES VOLUME 41, ISSUE 3

Chapter Committee Chairs

Charitable Committee:

Darlene Barber, CRM

Education:

Angela Diggs

Financial & Audit:

Lori Newell

Historian:

Darlene Barber, CRM

Member Care:

Debra Rudolph

Membership: Georgia McQuigg

Nominating:

Kim Kindrew, CRM

Program:

Kim Kindrew, CRM

Publications/Publicity:

Kim Kindrew, CRM

Seminar:

Darlene Barber, CRM

By-Laws:

Darlene Barber , CRM

Standing Rules:

Virginia A Jones, CRM, FAI

Awards Committee:

Jonathan Tillman

Webmaster: Jonathan Tillman

Newsletter Editor:

Virginia A. Jones, CRM

700 Town Center Dr #400

Newport News, VA 23606

vjones@nngov.com

Tidewater ARMA Chapter mem-

bers are expected to serve on at least one committee. Please re-view the list above and contact the committee chairperson to get in-

volved.

GGIVINGIVING TTHANKSHANKS

Each year we meet with our sister ARMA chapter in Richmond

and the Old Dominion Chapter of AIIM. This joint meeting allows us to expand our networking to gain even more knowledge and

contacts in our profession. We also use this meeting to give back to the community as a way of saying thank you for the profes-sional year. As usual this year we will be collecting non-

perishable food items for the food bank and will have the Angel

Tree bags available for folks to pick up.

Please participate in both these community causes as you enjoy

the good food and program.

AANGELNGEL TTREEREE CCOMMUNITYOMMUNITY PPROJECTROJECT

The holidays are upon us and Tidewater ARMA Chapter members once again have the opportunity to spread good cheer to others

less fortunate than ourselves. The Angel Tree bags will be labeled with the item requested (shoes size x, shirt size x, etc.) and the

child’s age. The bags with their contents will be collected at the

December meeting.

November 8th is the deadline for members to

nominate a child in need. Of those submit-ted, four (4) children will be chosen. Please include, along with the child’s name and age,

information that may be helpful to the Com-mittee members in their selection process.

Please forward your nominations to the Char-itable Committee: Darlene Barber (Darlene.Barber@hii-nns.com) or Lori Newell

(lnewell@bayportcu.org).

AANNUALNNUAL FFOODOOD DDRIVERIVE

The ARMA Richmond and Tidewat-

er Chapters will be hosting its an-

nual food drive at the joint meeting

scheduled for November 19th.

Please support this worthy cause

by bringing non-perishable food

items and/or cash donations. The

Food Drive proceeds will be donated

to the Peninsula Food Bank.

PAGE 5 TIDAL WAVES VOLUME 41, ISSUE 3

5858THTH AANNUALNNUAL ARMA CARMA CONFERENCEONFERENCE

LLASAS VVEGASEGAS 20132013——CCHAPTERHAPTER MMEMBEREMBER HHIGHLIGHTSIGHLIGHTS

ARMA International

Tidewater Chapter #45 TIDAL WAVES is published monthly from September through June by the Tidewater Chapter of ARMA International. Letters, com-ments, and articles from members are welcome.

Editor: Virginia A. Jones, CRM Newport News Waterworks 700 Town Center Drive #400 Newport News, VA 23606

Voice: 757-926-1063 e-mail: vjones@nngov.com

Authors’ statements of fact or opinion are their own and do not necessarily express the official policy of ARMA International. Contributions or gifts to the Association of Records Managers and Administrators, Inc. are not deductible as charitable contributions for U.S. Federal Income Tax purposes. They may be tax deductible as ordinary and necessary business expenses.

Any questions or comments please contact the newsletter editor.

Kim Kindrew, CRM

Although all of my sessions were well-done, and I feel I left the

conference much more informed than before, the highlight for me was the opening keynote address. Frank Abagnale shared his life story. I had seen the film "Catch Me If You Can" years

ago, but it was nothing compared to hearing his story from his own lips. Abagnale is a gracious and humble man who lived an entire lifetime as a teenager and young adult, and is now count-

ing blessings he never imagined he would have: a loving wife,

successful children, and a fierce loyalty to his country.

Angie Diggs

I was blown away by the poignant story of Frank Abagnale’s life told from his perspective.

While we have progressed in records and information security and management since his “Catch Me If You Can” days, he brought realism to what we do and why we do it. He re-

minded me that we must continue to educate ourselves about privacy and records man-agement matters because of the importance of doing what we do

well.

Virginia A Jones, CRM, FAI

To my mind, the best thing I attended (I was only there through

Monday) was the opening presentation by Frank Abagnale (played by Leonardo DiCaprio in "Catch Me if You Can). His life story and his humble acceptance of what transpired was truly

inspirational. He spoke with confidence and humor and never glamourized his activities. In fact, he pointed out that what he did was illegal and he had expected to get caught eventually.

Tidewater Chapter Members attending comment on the high-

light of the Conference for them.

PAGE 6 TIDAL WAVES VOLUME 41, ISSUE 3

MINUTESMINUTES

ARMA TIDEWATER CHAPTER GENERAL MEETING ARMA TIDEWATER CHAPTER GENERAL MEETING

October 15, 2013

Call to order The meeting was called to order at 6:45pm by President Angela Diggs at Bensi Restaurant in Hampton,

VA. Present at the meeting were Angela Diggs, Kim Kindrew, Lori Newell, Barbara Vinson-Ratliff, Dar-

lene Barber, Kim Wilson, Paul Judd, Sarah Quisenberry, Alexis Vest and Bruce White.

Program

Vice President Kim Kindrew introduced the speaker, Bruce White, CRM. The program topic was Project Management for Records Managers.

Minutes

The September minutes that were published in the October newsletter were accepted.

Treasurer’s Report

The July- September Treasurers report that was published in the October newsletter was accepted.

Committee Reports

By-Laws Chair Darlene Barber reported that the By-Laws have been reviewed, updated and sent to AR-

MA International for review. Darlene also reported on the Charitable Events that our first event will be the Food Drive at the November meeting. Everyone is encouraged to bring canned goods and to pick up

Angel Tree bags to return to the December meeting. Information will go out this week on how to submit

a child for consideration.

Other Business The board met last month after the resignation of President Vivian Washington and asked Kim Kindrew

to step in as Vice President. It was agreed by all that Kim Kindrew would fill the position as Vice Presi-

dent.

New Business

Barbara Vinson-Ratliff, Chapter Treasurer presented the 2013-14 budget that was published in the Oc-tober newsletter. Notated were changes made to the scholarship/savings account and an income of

$13,090 and disbursements of $11990 to operating/checking account. A motion was made by Darlene

Barber and seconded by Kim Kindrew.

Announcements

ARMA international conference is October 27-30. Darlene and Ginny have been nominated for an award for the book they wrote.

November 19 is our joint meeting with Richmond ARMA and AIIM in Williamsburg.

VAGARA conference is October 29-31.

There were conflicts with the ARMA roadshow so they are now looking at Fall of 2014.

Adjournment

The meeting was adjourned by Angela Diggs at 7:50pm.

Respectfully Submitted,

Lori Newell

Chapter Secretary

PAGE 7 TIDAL WAVES VOLUME 41, ISSUE 3

PAGE 8 TIDAL WAVES VOLUME 41, ISSUE 3

ABOUT THE INSTITUTE OF CERTIFIED RECORDS MANAGERS AND THE CRM

CREDENTIAL

The Institute of Certified Records Managers (ICRM), an international certifying body of and for professional records managers, began the process of issuing the CRM designation in 1975. The organization and the credential continues to be a valuable part of the Records and Information Management (RIM) community; an expanding interdisciplinary, global and diverse constituency. The ICRM serves as the official certifying body for both ARMA International and the Nuclear In-formation and Records Management Association (NIRMA).

The CRM credential provides a strong foundation of core skills and competencies for the RIM pro-fessional. It covers everything from general management principles, all aspects of recordkeeping from creation, management, control, storage and disposition, through in-depth areas of record-keeping technologies. In addition, CRM Candidates are required to put together the subject mat-ter knowledge they gain through preparation for the exams, by writing two business case studies that demonstrate their ability to apply and convey their knowledge to upper management, clients and other constituents.

Staffed from 9am to 4:30pm EST

Phone:

1-877-244-3128

www.icrm.org

The CRM examinations are given four times per year at Pearson VUE locations throughout

the world. Upcoming exam cycles and registration for the CRM Examination is as follows:

Winter 2014: Parts I-V, Feb 3-7 | Part VI, Feb 1 Registration Open: Nov 22 – Jan 30

Spring 2014: Parts I-V, May 5-9 | Part VI, May 15

Registration Open: Feb 21 – May 1

Summer 2014: Parts I-V, Aug 4-8 | Part VI, Aug 14

Registration Open: May 23 – Jul 31

INSTITUTE OF CERTIFIED RECORDS MANAGERS®

‘

For informational materials describing the certification process, including the qualifica-tions required and the examination form, go to www.icrm.org or write or call:

Institute of Certified Records Managers®

403 East Taft Road North Syracuse, NY 13212

PAGE 9 TIDAL WAVES VOLUME 41, ISSUE 3

The Information Governance Professional (IGP) knows the ins and outs of his/her organization and its ex-

pectations. Said professional knows when to drive out excess cost, mitigate risk according to tolerance level

and when to actively use information for its business value. This is a highly touted and respected person in the organization.

The mission of the IGP Certification Program is to provide an information governance credential within an

ethical and professional framework to support individuals to deliver organizational value and reduce risk.

Why you Should Become an IGP

Ability to receive credentials to officially showcase your expertise

Possible career growth

Recognition within your network and/or organization

Access to new educational resources

Honor of carrying a prestigious certification within your industry

Further build your network by meeting other IGP certification recipients

If you’re interested in a unique way to grow your areas of expertise and become more prominent within your network, check out what you need to know to become IGP certified at http://www.arma.org/r2/igp-

certification. All details, including why you should become an IGP and future exam dates, are listed on the

IGP website.

If you think you already may have acquired the knowledge and skills to be an IGP, take the next step to-

ward joining this prestigious group--sign up for the IGP certification exam.

For questions, e-mail CertificationStaff@armaintl.org.

Many ARMA Web seminars are free for ARMA professional members. Some of the currently available free

web seminars include:

HOT TOPIC Series - Big Data – Strategic Asset or Corporate Risk & Burden?

A Step-By-Step Guide to Records Assessment

Accountability and Transparency: What They Mean to You and the Courts - The Principles: On the

Front Page Series

Advanced Records Management with SharePoint

Backups: Records Management Program’s Greatest Vulnerability?

Complete list of seminars and descriptions at https://members.arma.org/eweb/WebSeminars.aspx?webcode=web-

seminars&site=ARMASTORE&evt_key=

WWEBEB SSEMINARSEMINARS

Subject to change. For current events please visit: http://arma-tidewater.org/

Tidewater ARMA Chapter Calendar of Events

2013-2014

PAGE 10 TIDAL WAVES VOLUME 41, ISSUE 3

Enjoy your summer!

September 17 Bensi Restaurant

Peninsula Town Center

5101 Kilgore Ave

Hampton, VA 23666

Speaker:

Kim Kindrew, CRM

Program: Marketing Your

RIM Program

October 15

Bensi Restaurant

Peninsula Town Center

5101 Kilgore Ave

Hampton, VA 23666

Speaker:

Bruce White, CRM

Program: Project Manage-

ment for Records Managers

November 19 FORT MAGRUDER HO-

TEL,

WILLIAMSBURG

Joint Meeting—Richmond

ARMA & AIIM

Speaker: Angela Costello,

Angela Costello Group

Program: Lightning and the

3 C's

December 17

Holiday Party Entrust Records Manage-

ment, Newport News

Cost $10 members/guests

Bring your favorite side

dish or dessert, and your

raffle items!

January 21, 2014

Bensi Restaurant

Peninsula Town Center

5101 Kilgore Ave

Hampton, VA 23666

Speaker:

Bradlee Davis, Mid-

Atlantic Region Coordina-

tor, ARMA Int'l

Program: Bosses' Night -

Spotlight on ARMA Inter-

national

February 18

Bensi Restaurant

Peninsula Town Center

5101 Kilgore Ave

Hampton, VA 23666

Speaker:

Angela Diggs

Program: Information Man-

agement and the Power of

Positive Destruction

March 18 Bensi Restaurant

Peninsula Town Center

5101 Kilgore Ave

Hampton, VA 23666

Speaker:

Virginia A Jones, CRM

Program: YBACRM?

April 15

NORFOLK

Speaker:

Eggleston Services

Program: Tour - Eg-

gleston Services, Norfolk

Location

May 19

Spring Seminar

TBD

June 17

BAYPORT CREDIT UNION

Annual Awards & Instal-

lation Event

AWARDS: Jonathan Tillman

INSTALLATION: Angela

Diggs

July August