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Your Lync Hardware Distribution PartnerMaking Lync Simpler and More Profitable1AudioCodes One Voice for LyncJasper Maters, AudioCodesJasper.maters@audiocodes.com0031 6 519 17 446Your Lync Hardware Distribution PartnerMaking Lync Simpler and More ProfitableLync: Customer Momentum% of Fortune 500 use Lync70

Telephony usersUS Enterprises who trial Lync Voice plan to deploy86%% growth rate of telephony users 5M

250Million Lync Licenses Sold40Federated Organizations14KWith Lync 2010 many organizations have replaced their PBX infrastructure and are using Lync for their communications needs

PUBLICSprint 39,000 seats (full PBX replace) Western Kentucky University 33,000 seatsATOS Origin 33,000 seats (full PBX replace)Shell 25,000 seats (full call control, w/ 150,000 seats on IM/P)LA Fitness 20,000 seats (full PBX replace)Swisscom 15,000 seats (full PBX replace)Dell 13,000 seats (full PBX replace)SHARP 10,000 seats (full PBX replace)AstraZeneca 4,300 seatsOther full PBX replace -- Aspect, McInnes Cooper, Albany International

Top VideosSprint - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=e0893073-8ff1-4176-97db-ca7578318926Swisscom - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=d412b4a7-e52f-48c8-ab7f-af9f53aeb3bdCommonwealth Bank of Australia - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=01ec2d7e-f1b3-4edd-8a25-78fcabf1e3a4Volkswagen Group of America - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=fe4a3c7c-8cbf-44da-b991-0ce7d16989c7Hendrick Motorsports - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=e1a10f00-642e-41b7-911f-73680815fb20LA Fitness - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=5b6f9a9c-dd5e-4d2e-9eab-53c404f2bfeaRevlon - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=6c042e71-60c2-4521-8e4e-7426444d1ce0Columbia Sportswear - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=1be4d6ef-348d-4a22-9ee8-bd69e45040deAT Kearney - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=1ee54b3d-73b0-4679-a008-1f2e8041bcc4Herrenknecht - http://www.microsoft.com/en-us/showcase/details.aspx?uuid=2a5cd874-6d7d-4af7-a0ca-37c208d2bc56

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If all you have is a hammer, everything looks like a nailAudioCodes One Voice for Lync111One expert team for voice professional services

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One point of contact for voice supportOne source for all voice network elements

Market leader in VoIP networking ProductsRanked #1 in low and mid density media gateways for service providersRanked #3 in enterprise session border controllers (Infonetics 2012)Deployed in over than 100 countries in service provider and enterprise networksStrong brand for quality & performance Global partnership with leading telecom players 20 years of VoIP expertisePublic since 1999

AudioCodes: A Brief IntroStrong Global PresenceWorldwide presence:Headquarters: IsraelUSA and CanadaAPAC: Singapore, Korea, China, India, Australia, Japan, Hong KongEMEA: UK, France, Benelux, DACH, Russia, Italy, South Africa, PolandCALA: Miami, Brazil, Mexico, Argentina, ColombiaGlobal Distribution Network covering more than 100 countriesSupport Centers covering all time zones3 Logistics Centers in North America, EMEA and APAC

Suite of Solutions for Microsoft UC VoiceThe only vendor with complete voice solutions offering for LyncComprehensive Qualified Lync IP Phones

420HD IP-Phone430HD IP-Phone440HD IP-PhoneQualified as Lync-compatibleQualified as Lync-compatibleFull support for Microsoft's RTAProvisioning via LyncSimple, secure sign-inLync contacts displayed on LCD screen (440HD model)Optional tablet expansion for attendant console*Lync presence indicationBenefit from full integration with Microsoft Unified CommunicationsEnhanced Better Together support over Ethernet**Available Phase 2ModelPositionMSRPPoE model420HDEntry level149$430HDMid Level240$440HDHigh End270$

9Comprehensive Qualified Lync IP PhonesRTA Codec supportMultilingual support includes: English, Spanish, Portuguese, German, French, Italian, Russian, Ukraine, Polish, Hebrew, FinnishAutomatic out-of-the-box installationSimple secured PIN Code authentication

Graphic multi-lingual LCD display (128 X 48) 4 programmable soft keys 420HD 430HD 440HD Graphic multi-lingual LCD display (132 X 64) 6 multi-function keys 12 programmable speed dial keys 4 programmable soft keys USB Headsets SupportGraphic multi-lingual LCD display (132 X 64) 6 multi-function keys 12 programmable speed dial keys with presence monitoring Lync contacts with presence displayed on dedicated LCD screen 4 programmable soft keys USB Headsets Support

Complete Set of Products for All Connectivity NeedsSIP TrunkingTDM TrunkingConnectivity to Local PBXIntegration with Non-certified IP-PBX11Full suite of Enhanced Gateways & E-SBCAudioCodes Enhanced Gateways and E-SBCs offer investment protection Supporting gradual migration from TDM to Lync, and from PSTN to SIP Trunking using the built-in Enterprise class Session Border Controller

Secured SIP Trunk connectivity Lync migration support with advanced routing features TDM and IP-based Private Branch Exchanges Integration Public Switched Telephone Networks connectivity Connectivity for analog phones, fax machines

Small SitesSmall - Medium SitesMedium - Large SitesLarge SitesVery Large SitesMediant 800Mediant 1000Mediant 2000Mediant 3000Mediant 4000Enhanced Gateway and E-SBCEnhanced Gateway and E-SBCEnhanced GatewayEnhanced Gateway and E-SBCE-SBCFull suite of Enhanced Gateways & E-SBCAudioCodes Lync Compatible

Lync Endpoints

SIP Trunking and/or PSTN

AudioCodesEnhanced Gateway and E-SBCAnalog Devices

Headquarters siteTypical design of Lync at headquartersPBX/IPPBXFull suite of Survivable Branch Appliances (SBA) Family of Survivable Branch Appliances that can fit any branch location and size

Small BranchesSmall - Medium BranchesMedium - Large BranchesMediant 800 SBAMediant 1000 SBAMediant 2000 SBAFull suite of Survivable Branch Appliances (SBA)

SIP Trunking and/or PSTN

IP WAN

AudioCodes SBA and E-SBCLync Endpoints

AudioCodes Lync Compatible

Analog Devices

Typical design of Lync at a branchPBX/IPPBXBranch officeApplications - SmartTAPSmartTAP is a secure, stable and certified solution for Lync that enables the recording of key business interactions

CertifiedMicrosoft LYNC FIRST qualified recording solutionEconomicNo conferencing resources neededPort Mirroring is optionalNo impact on quality of conversation Feature RichRecord ALL User Types for ALL call scenarios including Mobile or Home Users.Recording of Microsoft RTA codec with built in transcodingRemote Branch SurvivabilityScalable from as small as 8 to N concurrent sessions on a single or distributed server configurationTransaction VerificationDispute ResolutionQuality AssuranceCompliance RecordingAudioCodes' Auto Attendant is an Interactive Voice Response (IVR) system that provides enterprises with a powerful and flexible tool to manage inbound calls and deliver them to the intended destinations.Applications - Auto AttendantApplications Campus DECT SupportAudioCodes DECT MobilityCapabilities:IP DECT system integrationMulti access point supportIndividual mapping of DECT extension into Lync user accountSupport a variety of IP DECT systems includes: GigasetAastraLG-NortelICONASCOMFeatures Supported (Partial list):RegistrationBasic Calls (In/Out)Caller IDCall WaitingCall HoldCall TransferCall ForwardMultiple LinesSpeed DialsSpeaker Phone

ManagementSCOM plug-in to monitor the SBAs and Enhanced Gateways through Microsoft centralized System Center Operations ManagerMonitoring Gateway alerts and performance information

Enterprise-Grade centralized Element Management System (EMS)Operations, Administration, Monitoring and ProvisioningSBA centralized update tool Simplified operation and cost reductionSession Experience Management (SEM)

Range of management tools to ensure smooth deployment and operationIntegration with Microsoft SCOM Management - Voice Quality MonitoringSession Experience Manager (SEM) software is an intelligent analysis tool for monitoring the quality of VoIP calls within the enterprise network and its connecting trunks to service providers

Planning & Design Installation & Implementation

Training

One supplier that provides you expert professional servicesNetwork Readiness Assessments

ONE supplier that provides you with expert customer support24x7 Technical Support 12639Software Upgrades

Remote Monitoring

Spares Management One Expert Team for All Your Services Needs

One Expert Team for All Your Services Needs

AudioCodes Professional ServicesProvided GloballyComplementary to the voice partner servicesEnsuring that all integration challenges are metProfessional Services for Lync deploymentPlanning, Design, and Project Management for Network readiness assessment PSTN/PBX/SIP Trunk IntegrationVoice Network Survivability Design Implementation of Microsoft Lync solutionsPhysical InstallationConfigurationTrainingDay-to-day maintenance and monitoring services22One Expert Team for All Your Services NeedsAudioCodes Solutions in Microsoft Lync Server 2013 Environment - AdvancedAudioCodes Academy - Career Development with LyncA full suite of training to develop your technical skills for Lync deployments using AudioCodesHands-on certification trainingRemote instructor led trainingTrainings by local training partnersOnline Instructor Led - AudioCodes Solutions in Microsoft Lync Server 2013 Environment - Essentials & ConfigurationAudioCodes Solutions in Microsoft Lync Server 2013 Environment - Essentials & Configuration Certification Training Participants are awarded with AudioCodes professional certification Educational Training Participants are awarded with record of completion

23Follow The Sun Comprehensive Technical SupportOperations and SupportHelp DeskRemote MonitoringSoftware UpgradeAdvance ReplacementManaged SparesOn-Site Break/Fix24AudioCodes One Voice for Lync

If all you have is a hammer, everything looks like a nail

Jasper MatersSales Director Beneluxjasper.maters@audiocodes.com+31 6 519 17 446AudioCodes One Voice for Lync Questions:Question 1: What protocol does AudioCodes uniquely support in its Lync phones? Question 2: What is the best AudioCodes solution to use to connect to a SIP Trunk?Question 3: Does AudioCodes support SCOM for management?Question 4: What percentage of Fortune 500 companies use Lync today?Question 5: What colours are the AudioCodes Lync phones available in?