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Aviva Wrap

e-Valuations User Guide

September 2014

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Contents

Introduction ......................................................................................................... 3

Getting Started ..................................................................................................... 3

Adviser Office ................................................................................................... 3

e-Valuations...................................................................................................... 4

UNIPASS Digital Certificate .................................................................................... 4

Entering the Unipass into Adviser Office. ...................................................................... 4

Setting up an Aviva Wrap Account ............................................................................... 7

Requesting an Aviva Wrap Valuation ............................................................................ 9

Viewing the completed Valuations ............................................................................. 11

Dealing with Exceptions .......................................................................................... 12

Further Help ........................................................................................................ 14

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Introduction

The purpose of this guide is to describe the steps required to set up the link with Aviva Wrap to obtain

valuations for Investments.

Aviva have a new Contract Enquiry system which is equipped to run valuations for all the plan types

they offer, Bond, Pensions as well as Single Wrap enquiries.

Account Advisers require this information for reporting purposes and to provide a valuation service to

their clients. Once the fund holding and cash data is setup within Adviser Office, it can also be fed into

other areas of Adviser Office for further analysis such as Portfolio Modelling in the Financial Scenario

Analysis module.

The Wrap integration will provide the valuation data used for these reports, which requires the

balance for asset values, instrument holding and cash account for each client Wrap held with Aviva

Wrap.

Getting Started

AO Users will need to have a Unipass set up for Aviva to be able to return any Aviva Wrap valuations.

Please click here for instructions on setting up a Unipass in AO.

The Aviva Platform Contract Enquiry messages will provide current balance data relating to

Instrument Holdings and Cash balances at Wrap level.

The file is based on Origo standard XML Contract Enquiry response file and available via e-

Valuations.

In order to run the new feed you will need the following –

1. Adviser Office version 10.4 or later

2. e-Valuations version 2.2.6 (If you are on v10.4 you should have been prompted to upgrade your version of e-Valuations)

3. Link your Unipass with Aviva for Contract Enquiry

4. Contact Iress Support on 0845 068300 or clientsupport@iress.co.uk if you wish to set up Wrap valuations

Adviser Office

This is a standard upgrade for Adviser Office. The latest setup file to Upgrade Adviser Office

is available from ftp://ftp.iress.co.uk/pub/Adviser_Office/

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e-Valuations

In order to setup or update your version of e-Valuations please visit the below link on the

extranet for details on how to do this:

http://www.1stextranet.com/content.aspx?Artid=862

UNIPASS Digital Certificate

Please note you will require a Unipass to use the Aviva Wrap update. If you do not have a

Unipass, to register please visit: https://www.unipass.co.uk/unipass/Pages/Apply/Apply.aspx

or alternatively contact Aviva Platform services at platformservices@aviva.co.uk or call 0845

075 6655 (Monday to Friday, 8.00am to 6.00pm) to be guided through this.

Entering the Unipass into Adviser Office.

When the Unipass is installed and you have registered with Aviva Platform, you need to then add

these details into your user account on Adviser Office.

Step 1 – Database Administration

Please go to:

Database Administration

Display

Users

Select the user requiring access, double click on Aviva, and then tick ‘Enabled’ as shown on the

screen to the left.

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You should now be provided with the option to Select ‘Certificate’ from the drop down box. You will need to select this to use the new Aviva web service.

Step 2 – Client Management

On the user’s PC go to:

Client Management

Maintenance

Update Links

Select Aviva

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Select Certificate to find the current Unipass and click ok to exit out of this screen.

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Setting up an Aviva Wrap Account

The Aviva Wrap plans currently on Adviser Office can be used to store the valuation data provided by

the update. Any plans which are missing can be created as new if required.

Step 1 – Investments Account

You will first need to configure and set up the Aviva Wrap, so this Wrap reference can be identified

and updated within e-Valuations, please go to:

Client Management

Summary Options

Wrap Account

NB: If you already have a Wrap setup, double click on the Wrap Account to check the reference has been entered as below

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Step 2 – New Wrap Account

Select File

Add New

Wrap Account

Add the details as shown above, including the Aviva Wrap reference number (This will be the Aviva

Platform Client Reference number) for the Wrap Account, then click OK. (Please note the Scheme

needs to be an Aviva Wrap Scheme.)

Once the Wrap reference is added, existing plans can be added by attaching them to the Wrap as

shown below. Alternatively if no plans are setup, they can be created from e-Valuations as new within

the Wrap.

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Requesting an Aviva Wrap Valuation

Step 1 – Select the client

Open the e-Business Suite

Go to e-Valuations.

Select Create New Valuation

Wrap Scheme/Account

Select the client.

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Alternatively select Create New Valuation – by Wrap Scheme to run the feed in bulk.

Complete the wizard by clicking Next, using the usual settings.

Further details can be found in the e-Valuations User Guide by clicking here.

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Viewing the completed Valuations

Once the valuation has

completed it will appear in

green. (See example to the

right.)

If you double click into the

Wrap you will see the details

of the portfolio.

Notice that Client

Management will also

showing the correct valuation

details. (See example below.)

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Dealing with Exceptions

Where more than one product is returned by Aviva Wrap, all elements of the Wrap valuation need to

be linked (or created) in order for e-Valuations to update all records.

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Exception Types

Entries Highlighted in Green

Items in green are linked and the valuations can be updated. (No further action is needed.)

Entries Highlighted in Red

Items in red are unlinked. In order to resolve these exceptions use the buttons on the right to resolve

these items and then click on the exit icon to complete the update.

Entries Highlighted in Blue

Any item shown in blue are Assets, Investments, Plans or Cash and are not updated by the provider

and will be retained on AO. You can choose to merge items in Red and link to existing plans shown in

Blue.

Status Messages

If the valuation cannot complete, one of the following status messages will be shown -

Unlinked Plan - Policy reference was not found for plans within this Wrap

You have the option to select Create to add a new plan, you will be prompted to choose

which scheme to add the plan. Alternateively click Merge to link an existing Policy, you will be

prompted whether or not to update the Policy number.

Unlinked Fund – The ISIN code was not found on the Adviser Office database.

Double click on the fund to add from the Unit Prices Maintenance screen. Double click into

the fund showing as unlinked to find the matching fund on your database. The ISIN code will

be populated automatically.

Unlinked Asset – Need to manage Assets to complete the valuation

The Asset record within the valuation needs to be created, merged or ignored to complete the

valuation. Assets will be created as new automatically. Select Merge if you require to link the

asset with an existing record.

Unlinked Cash – Need to manage Cash Accounts

Link the Cash Account to an existing record or create a new one using the create or merge

button. Click Create to add the cash account, if left as New it will be automatically added.

Select Merge to link the Cash Account to an existing record against the Plan or Wrap. Once

all exceptions are resolved click the Save & Exit button and the valuation will complete.

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Further Help

For help with setting up Aviva Platform Valuations please contact Iress Support on 0845 068300 or

contact clientsupport@iress.co.uk

For additional information please refer to the e-Valuations User Guide by clicking here.