CONFIDENTIAL – PROPRIETARY AND PRE-DECISIONAL Any use of this material without specific permission is strictly prohibited

Creativity Within Constraints, A reality-based transformation

March, 2016

DRAFT Confidential – Proprietary and Pre-decisional

Illinois spends significant amount of taxpayer money in technology…

Illinois is #3 by % of budget spent on technology

Courtesy: Rauner Transition Team Report

DRAFT Confidential – Proprietary and Pre-decisional

But Illinois is significantly behind in technology and faces major challenges…

Out of balance Cost Structure

Vulnerable Security Position

Illinois is ranked “C” as a Digital State

A = 8

B = 30

C = 12

42 years’ of technical debt

1974 - 2016

Seamless engagement Customer <> Government

Ease of doing business in and with the State

Unleash value of data

Improve workforce productivity

Secure personal information

These challenges have caused lost opportunities for our customers to benefit from the power of their government…

DRAFT Confidential – Proprietary and Pre-decisional

Empower Illinois through high-value,

customer-centric technology

Vision

DRAFT Confidential – Proprietary and Pre-decisional

Guiding principles Make 45 years’ journey in 4 years

Step 1: Improving the business of IT

Step 2: Improving the customer service using IT

Step 3: Leapfrogging to reclaim leadership

Expected Future State

Inte

rnal

and

Ext

erna

l C

olla

bora

tion

Digital States’ Ranking: C ! A

Enterprise Innovation & Technology organization

Modern, Secure, customer-centric Solutions

Illinois “First”

Agile solution delivery Business mindset

DRAFT Confidential – Proprietary and Pre-decisional

Sustaining culture change, enabling a ranking of ‘A’, maximizing opportunities for our customers requires a transformational change, i.e. creation of Department of Innovation and Technology

This will enable our customers to benefit from the power of their government…

Seamless engagement Customer <> Government

Ease of doing business in and with the State

Unleash value of data

Improve workforce productivity

Secure personal information

•  Increased interoperability •  Better governance structure •  Customer-centric Agile, secure, solutions

•  Cost avoidance and savings •  Beginning of CMS transformation •  Making Illinois a global leader and a Smarter State

!©!2015!State!of!IL!! ! ! ! ! ! !!!!!!!!!!!!!! !All!Rights!Reserved!

Technology*will*be*the*engine*to**bring*back*Illinois*

*Thank*you*

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