big names in small aircraft then and now have a - camp systems

BIG NAMES IN SMALL AIRCRAFT THEN AND NOW

PART II BY GIACINTA BRADLEY KOONTZ

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HAVE A PLAN BY DAVID WYNDHAM

+40Since 1968Serving the Business Aviation Community

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NBAA Schedulers

& Dispatchers Conference

JAN 14-17, 2014NEW ORLEANS, LA

SPOTLIGHT ON THE

CITATION X MARKET

BY JUDY NERWINSKI

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DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 3

Contents

Editor: Karie WhiteCAMP Systems International 11 Continental Boulevard, Suite C Merrimack, NH 03054 Tel: (603) 595-0030 Fax: (603) 595-0036 Email: [email protected]

Advertising: George RossidesToll Free: 1-877-411-CAMPTel: (631) 588-3200 Cell: (516) 383-9082Email: [email protected]

Cover: Stock photo.

©2013 CAMP Systems International

December greetings,

As we come to the close of another year and settle into our year-end rituals I’d like to take a moment to reflect on 2013. It has been another great year thanks to our customers, employees and industry colleagues.

First and foremost, the CAMP family is grateful for our loyal customers and friends. Thank you for your business and the confidence you have placed in CAMP. It has been a pleasure supporting you this year.

CAMP is also grateful for the partnerships we have established and fostered throughout the year — Beechcraft, Bombardier, Cessna, Dassault Falcon, Daher-Socata, Embraer, HondaJet, Honeywell, Piaggio, Pilatus, Pratt & Whitney Canada and Boeing BBJ. These industry relationships are invaluable as they help all involved to provide superior support and service to owners and operators worldwide. We have worked diligently this year with each OEM in an effort to bolster relationships that will span far into the future. Thank you to all our colleagues.

CAMP was pleased to partner with HondaJet this year as HondaJet’s endorsed Maintenance Tracking provider. The announcement was made in May at this year’s EBACE. CAMP also had the pleasure of being selected as the exclusive Engine Health Monitoring provider for Honeywell TFE and HTF engines, announced at NBAA 2013.

Over the year CAMP has continued in its pursuit to provide the business aviation community with the best products and support available on the market. Some of this year’s accomplishments include:

• CAMP Website – On December 17th, CAMP launched its new, user-friendly website. If you haven’t done so already, please take a minute to peruse at your leisure: www.campsystems.com.

• iHangar* Developments –

Customer Managed Logbook Templates: This feature allows an operator to set a preferred logbook format

Maintenance Logbook Workflow: Improvement to the CAMP Maintenance Logbook have made the log simpler and more intuitive

•

Integration of MTX & EHM – The 3.0 Interface integrating Maintenace (MTX) and Engine Health Monitoring (EHM) marks a significant step in providing a true single source for all aircraft related maintenance information.

• Fleet Performance Portal – This is a comprehensive tool allowing CAMP fleet operators the opportunity to analyze operational data and generate customized fleet reports for both internal and regulatory requirements

• European Steering Committee – CAMP launched a European Steering Committee at this year’s EBACE meeting to specifically address the European customer community’s unique needs • Email Alert Feature – CAMP has expanded the email alerting capability in CAMP MTX by adding additional alerts, and improving existing alerts. This useful enhancement is featured in this month’s ‘Hot Tip.’

• Owner Operated Functionality – CAMP offers Owner Operators a customized support service designed to fit the way the aircraft are operated• Socata Warranty Module – CAMP has designed a warranty claim module within the CAMP system to allow Service Centers to submit warranty claims, and allow Socata to manage the warranty claim process

This list just begins to touch the surface of the array of maintenance and support solutions CAMP has endeavored to providein 2013. There are more great enhancements in the hopper and we look forward to exceeding your expectations in 2014. But for now, as I sign off for 2013, I’d like to wish you each a Safe and very Happy Holiday Season.

Best regards,

Rich Anzalone VP Customer Support and Sales CAMP Systems International [email protected]

04 CAMP PEARLS

05 INDUSTRY INSIGHTS It's Important To Have A Plan By David Wyndham

06 AMSTAT MARKET ANALYSIS Spotlight On The Citation X Market By Judy Nerwinski

08 INSIGHT TO THE PAST Big Names in Small Aircraft Then and Now - Part II of III By Giacinta Bradley Koontz

10 USER HOT TIP You've Got Mail! Customize Your Email Alerts By Jim Wright

13 TOOLBOX Q&A

14 OEM HIGHLIGHT Pilatus

17 ASO TOP 50

18 CAMP DIRECTORY

Greetings

CAMPCalendar2013

CAMP EUROPE offers free Training Sessions at its Paris office. Training sessions are Full Day. Each small group session (limited to 10 people) has a specific focus area (see below). Training includes a course package, WI-FI access, lunch and refreshments during breaks, and a training certificate. Training begins at 9:00 AM. Join us for one course or both!

CAMP MTX |Webinars|

CAMP MTX (3.0) Webinars are free “overview” sessions, cover-ing a variety of CAMP Mainte-nance Tracking application fea-tures with time throughout the Webinar to answer your topic specific questions.

To register, go to WWW.CAMPSYSTEMS.COM

Click ‘CAMP MTX Overview’ found to the right of the screen.

CAMP TRAINING|PARIS|

Training 1 (duration 1 day)ADVANCED TRAINING:

MAINTENANCE MODULE

Training 2 (duration 1 day)ADVANCED TRAINING:

CAMO & QUALITY CONTROL

INDUSTRY VENUES 2014 INDUSTRY VENUESEVENT DATE LOCATION CAMP ATTENDEE

JAN NBAA SCHEDULERS AND DISPATCHERS CONFERENCE JAN 14-17 NEW ORLEANS, LA DENNIS FOOTE/ED MURPHY

NBAA REGIONAL FORUM JAN 30 BOCA RATON, FL ROY GIOCONDA

FEB HAI HELI-EXPO FEB 25-17 ANAHEIM, CA MIKE KEELING/STEVE MCQUEEN

MAR AERO EXPO MAR 6-8 TOLUCA, MEXICO DENNIS FOOTE/ANDREW DOUGLAS

APR NAFA APR 8-11 FT. LAUDERDALE, FL LYNN SOSNOWSKI

ABACE APR 15-17 SHANGHAI, CHINA ROY GIOCONDA

NBAA MAINTENANCE MGMT CONFERENCE APR 22-24 TAMPA, FL ROY GIOCONDA

MAY NARA MAY 7-9 DANA POINT, CA LYNN SOSNOWSKI

EBACE MAY 20-22 GENEVA, SWITZERLAND CAMP STAFF

CAMP TRAINING 2014 PARIS FRANCE

JANUARYTUESDAY, JAN 14 TRAINING 1

WEDNESDAY, JAN 15 TRAINING 2

FEBRUARYTUESDAY, FEB 11 TRAINING 1

WEDNESDAY, FEB 12 TRAINING 2

MARCHTUESDAY, MAR 11 TRAINING 1

WEDNESDAY, MAR 12 TRAINING 2

CAMP MTX JANUARY 2014 WEBINARS

DATE TIME

THURSDAY, JAN. 2 3:00 PM - 4:30 PM EST

TUESDAY, JAN. 7 9:00 AM - 10:30 AM EST


TUESDAY, JAN. 14 10:00 AM - 11:30 AM EST

THURSDAY, JAN. 16 3:00PM – 4:30PM EST

TUESDAY, JAN. 21 9:00AM – 10:30AM EST

THURSDAY, JAN. 23 2:00PM – 3:30PM EST

TUESDAY, JAN. 28 10:00AM – 11:30AM EST


CAMP MTX FEBRUARY 2014 WEBINARS

DATE TIME

TUESDAY, FEB. 4 9:00 AM - 10:30 AM EST

THURSDAY, FEB. 6 2:00 PM - 3:30 PM EST

TUESDAY, FEB. 11 10:00 AM - 11:30 AM EST

THURSDAY, FEB. 13 3:00PM – 4:30PM EST

TUESDAY, FEB. 18 9:00AM – 10:30AM EST

THURSDAY, FEB. 20 2:00PM – 3:30PM EST

TUESDAY, FEB. 25 10:00AM – 11:30AM EST

THURSDAY, FEB. 27 3:00 PM - 4:30 PM EST

If you do not see a Webinar that fits your schedule or you are

interested in CESCOM or iCAMP training, please call

Application Support at 877-411-2267

to arrange training at a time that is convenient for you.

CAMP MTX MARCH 2014 WEBINARS

DATE TIME

TUESDAY, MAR. 4 9:00 AM - 10:30 AM EST

THURSDAY, MAR. 6 2:00 PM - 3:30 PM EST

TUESDAY, MAR. 11 10:00 AM - 11:30 AM EST

THURSDAY, MAR. 13 3:00PM – 4:30PM EST

TUESDAY, MAR. 18 9:00AM – 10:30AM EST

THURSDAY, MAR. 20 2:00PM – 3:30PM EST

TUESDAY, MAR. 25 10:00AM – 11:30AM EST

THURSDAY, MAR. 27 3:00 PM - 4:30 PM EST

4 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2013 DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 5

CAMPPearls

“The biggest connection I can see between a pearl and wisdom is ... both a pearl and wisdom seem like

small objects but are both very valuable.”— WikiAnswers.com, user: ID 1241821233.

What are CAMP Pearls? Valuable little pieces of insight – some obvious, others less evi-

dent. From useful facts to helpful hints, Pearls will provide monthly wisdom about CAMP, its applica-tions and more to help you along the way.

DISCREPANCIES [CONTINUED]

Discrepancy Build Process

To create a discrepancy simply enter the information making sure that, at a minimum, all of the required fields are addressed.

Field Descriptions (continued)

The below lists the various discrepancy fields and provides a brief description as to the relevance of each;:

• Sub ATA – Non-mandatory ATA sub-categorizations.• Discrepancy Type – A customizable pull down that lists the source

of the issue such as PIREPS, MIREPS, Shop Finding, etc.• Reported By – A customizable suggest which lists the reporting

individual.• Description – A mandatory free flowing text field that describes the

nature of the issue.• Note – A memo field allowing the user to record any type of nota-

tion associated with the squawk. Used often to record instruction-al notes and troubleshooting activity.

• Add to Work Order – Directly associate any open Work Order on the aircraft by choosing it from the pull down listing.

• Labor Hours/Cost – A field for estimated labor and cost.• ICAO – Lists the location where the work is to be performed.• Category – Classifies as Non-Deferred, Watchlist/Deferred, or MEL.• Logbook Reference – References the squawks source documentation.• Attachments – Allows for an unlimited number of external docu-

ments to be associated with the discrepancy

WebECTMwww.webectm.ca

Welcome to WebECTMMonitor The health and performance of your engines

Minimize Downtime and maintenance expenses

Maximize Availability and utilization

Engine Health Monitoring

CAMP WebECTM provides you with expert

Engine Health Monitoring. By graphically plotting your engine(s)

parameters then comparing to predictable performance values, our

experienced analysts can scientifically analyze and evaluate your aircraft’s

engine(s) performance.

CAMP is the exclusive Engine Health Monitoring provider for

all Pratt & Whitney Canada engines.

To explore the benefits of WebECTM, contact WebECTM Support at:

Phone|USA & Canada: (855) WEB-ECTM

(932-3286)

Phone|International:1-450-640-3286

Email:support@

webectm.ca

t seems like the news is full of lies, deceit and chicanery - and that’s the sports section. Whether it is self-inflicted or based on a combination of bad luck, bad timing and bad planning, when a company’s fortunes turn red, the flight department is an easy target for reductions. When times are good, we tend to overlook the cyclical nature of business and think things will keep on running smoothly indefinitely.

There can be many reasons why the flight department is targeted for cutbacks. It could be that business is bad and every department is taking a cut. It could be that the new CEO is a fearful flier or thinks the plane is a money pit. On the other hand, business can skyrocket and you might find yourself short handed, operating too small or too few aircraft and scrambling to stay responsive to the company’s aircraft needs. If you don’t have a plan, you are setting yourself up for failure.

If you have a plan for both good times and bad, and pay attention to the financial “NOTAMS” of your company, you may be able to adjust to the inevitable changes and sacrifices when required.

At a minimum, your Aviation Strategic Plan should cover three scenarios:

1. Status Quo - no change in the mission. Life is good and you need only plan on when and how to replace aircraft and what criteria you need to use. This is the best time to work on updating your plan for contingencies, as it will remind you not to be complacent.

2. Growth - new markets, expanding markets. Things are changing and the flight department is called to do more, fly more or take on a new mission. This can be an exciting time, but also a stressful time. Where do I hire new pilots/mechanics/cabin attendants? How many hours can each aircraft fly before we need to look at adding one more? Where does charter or fractional ownership fit in? Does our current aircraft really do this new job in the most cost effective and mission efficient manner? If you wait until you can’t meet demand to look at what to do, you’re too late.

3. Decline - budget cuts, maybe even layoffs. What is your most important mission? Least important? What if utilization drops off, what happens to your costs? If this occurs, you will face more stress than you think. But, if you know where the flight department’s priorities are, you can be better prepared if cuts are inevitable. Know your costs, your missions, and your people. It won’t prevent problems like layoffs, but it will allow you some sense of control over as you adjust to the changes.

One question that can come up is “Are we operating the best aircraft for the job?” A strategic plan addresses this question with the reasoning and justification as to why you fly the aircraft you do. It also ties into the company’s mission statement.

We’ve worked on strategic plans like this for several companies. If you’ve never done one, it can seem like a daunting task. However, you just take it a piece at a time, get your data and if possible, get senior management to sign off on it. The pay off is in being able to better anticipate and adjust to changes without “shooting from the hip.” Like the Scouts always say, be prepared.

It’s Important To Have A Plan! By David Wyndham, Co-Owner, Conklin & de Decker

IBIOGRAPHY| DAVID WYNDHAM

David Wyndham is an owner with the aviation-consulting firm of Conklin & de Decker, which he joined in

1993. His primary responsibilities include managing and planning for the company, managing and updating the aircraft cost and performance databases, providing database and computer support to customers, conducting consulting studies, and developing new programs for the company. The focus of these activities is on cost and performance analyses, fleet planning, and life cycle costing.

For eight years prior to 1993, Wyndham was an Instructor Pilot with the US Air Force. His responsibilities included aircrew training and safety, operations scheduling, and coordination of flight test support sorties with civil and military test engineers. Responsibilities also included coordination with multinational forces for airdrop of personnel and supplies, transportation of VIP’s, flight operations in an international environment. He held a Top Secret/SCI security clearance.

Wyndham earned a Master of Aeronautical Science from Embry-Riddle Aeronautical University in 1993 and has an undergraduate degree in Mathematics from the University of New Hampshire. He also has an Air Transport Pilot certificate.

David Wyndham works out of the firm’s Orleans, Massachusetts’s office.

ABOUT|CONKLIN & DE DECKER

Conklin & de Decker is an aviation research, consulting and education firm with offices in Orleans, Massachusetts, Arlington, Texas and Phoenix, Arizona. Celebrating 25 years in business in 2009, the company focuses on fixed and rotary wing aircraft operating costs, performance and specification databases, maintenance management software, financial management, fleet planning, market research, aviation tax issues and financial, tax and management seminars. Additionally, Conklin & de Decker consults with numerous individuals, corporations and government agencies on aircraft costs, taxes, life cycle costs and all aspects of aircraft acquisition planning. More information on their products and services, copies of articles published and a unique “Members Only” section can be found on their website, www.conklindd.com.

IndustryInsightswith Conklin & de Decker


When Cessna introduced the Citation X to the market in 1996, they

not only wanted to improve their ex-isting products, they wanted to break records. The Citation X set numerous speed records, (Mach 0.92) to claim the title of the fastest operational business jet in the world. It was also the first aircraft from Cessna that used fully integrated avionics and Rolls-Royce engines. The Citation X may have looked similar to its pre-decessors, but it was a very different aircraft. It operated on a totally new

Spotlight on the Citation X Market

wing design, was outfitted with new engines and featured a glass cockpit.

Cessna used much longer wings compared to any of its other products on the Citation X. According to Cessna, the wing sweepback at quarter chord is 37 degrees which is only second to the Boeing 747. The swept wing, along with a supercritical airfoil, allows the plane to fly at a super high speed. The Rolls Royce Allison AE 300 7A engines, originally designed for commercial airlines enable the

plane to cover one mile every six seconds. Besides the speed of the aircraft, the glass cockpit also lent to its efficiency. The X panel has five 7x8 inch screens that provide pilots with a panorama of timely, practical and functional information. The Citation X lost its speed crown in 2012, when the Gulfstream 650 was introduced as the fastest business aircraft, however, Cessna answered that with the announcement of the “new Citation X” which is expected to reclaim its spot as the fastest civilian airplane.

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Retail Transac8ons -‐ Cita8on X Number of Transac8ons as a % of the Worldwide Fleet

MAKE MODEL DATE AVDOMCITATION X Nov-‐08 153CITATION X Nov-‐09 259CITATION X Nov-‐10 243CITATION X Nov-‐11 236CITATION X Nov-‐12 235CITATION X Nov-‐13 321

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AVERAGE DAYS ON THE MARKET (FS) -‐ CITATION X

A M S T A T

AMSTATMarket Analysiswith Judy Nerwinski, Director of Research

Let’s take a look at the Citation X and how it has sustained itself in this ever changing marketplace. AMSTAT’s statistics shows that out of the 310 active units, 56 are operated outside North America. Nine reside in Canada while 243 are operated in the United States.

Resale Retail Transaction activity for the Citation X is not following the general market trends we have been seeing in other markets. Although, there was a leveling out after the economic downturn of 2008/2009, the number of retail sales for the Citation X has actually dropped this year. In the third quarter of 2013 1.9% of the worldwide fleet was sold as compared to 2.24% last year at the very same time. Retail sales for the Citation X were at their highest since 2007 during this same time. The decrease in sales supports the increase in average days on the market. In November of 2013, the average days on the market was 321. This number represents a significant change from last year when the average days on the market in November was 235 for the very same aircraft. Today 7.74% of the active fleet is currently for sale.

Citation X owners are still enjoying their “super-fast” efficient aircraft despite all the new technological advances manufacturers make each year. As the market continues to rebuild, the need for a reliable, efficient, fast aircraft will not go unnoticed.

Retail Transactions - Citation XNumber of Transactions as a % of the Worldwide Fleet

Average Days On The Market (FS) - Citation X

SPECFICIATIONS & PERFORMANCE

FAA Certification 1996

Cruise Speed 471 KN

Maximum Range 2,890 NM

Take-Off Weight 36,100 LBS

Maximum Payload 2,375 LBS

Passengers 8

CURRENT MARKET SUMMARY

Active Fleet 310

Pre-Owned A/C For Sale 24

Average Asking Price $5,800,000

Average TTAF 5,502

Average Landings 3,666


Big Names in Small Aircraft Then and Now - Part II of III

with Giacinta Bradley KoontzInsighttothePast

Lloyd C. Stearman

Stearman, much like his contemporary, Clyde Cessna,

was another Kansas boy with exceptional mechanical skills. He was a serious student of architecture before his WWI military service, when he learned to fly at Rockwell Field in San Diego. From that point on aviation became the central focus of Stearman’s life. In 1920 he was hired as a mechanic at the aircraft factory owned by Emil M. Laird, designer of the three-place Swallow. Also working with Laird at that time was Walter Beech.

Stearman and Beech foresaw the future of aircraft built with a welded tubular steel fuselage, as opposed to wood, and proposed their concept to Laird. Laird was unwilling to change what already had proven successful for him, and soon Stearman and Beech resigned to start their own company. During 1925 they partnered with Cessna and formed the Travel Air Company in Wichita to design and build a successful biplane. Not long after the departure of Stearman and Beech, Laird also designed an open-cockpit biplane powered by an OX-5 engine enclosed in an all-metal cowling. Laird went on to build several different customized racing aircraft. His planes won races by famous aviators of the 1920s and 1930s such as Jimmy Doolittle and Roscoe Turner. Laird continued working in aviation, often as a mechanic for large commercial airlines, and on military

Giacinta Bradley Koontz is an aviation historian and author. Visit her new web site at: www.GiaBKoontz.com

aircraft during WWII. He retired from aviation entirely in 1945.

Stearman flew his Travel Air in the 1926 Ford Reliability Tour during which he was involved in a spectator fatality. Distraught, Stearman nearly quit aviation altogether. But within a year, he left Cessna and Beech and moved to California as a stunt pilot in films. His home state of Kansas beckoned and he returned to open the Stearman Aircraft Company. In 1929, Stearman’s business was absorbed into the giant conglomerate of United Aircraft and Transportation Company, owned by William Boeing. After WWII the Stearman biplane found work as a crop-duster and was the frequent plane of choice for air show wing-walkers.

Leaving his private business ventures behind him, Stearman designed military aircraft for several companies. During the Cold War he headed up new development at Lockheed Aircraft Company in Burbank, California. In 1968, as the world entered the Space Age, Stearman once again opened his own aircraft business in Los Angeles. He was described as a quiet academic with a love for classical music but his passion for aircraft design remained paramount until his death at age 77.

Hundreds of vintage Stearmans have been restored to air-worthiness and no doubt many have landed at the Lloyd Stearman Field Airport in Benton, Kansas.

Walter Herschel Beech

Born and raised on a farm in Tennessee, Beech learned how to

repair equipment and in his early twenties was ultimately hired as a technical representative for a truck company. Based upon his natural ability to interface with customers Beech was assigned to work in Europe for two years. In 1917 he returned home and joined the Army Air Corps. He is thought to have gone through training in Waco, Texas, later serving three years as a pilot, instructor and engineer. There are conflicting accounts of when and where Beech first designed and/or flew an aircraft, but it is likely that he experimented with building his own glider as a teen. After WWI, he is known to have flown Curtiss “Jennys” and Lincoln Standard biplanes, barnstorming in Kansas.

In 1921 Beech found his first job as a test pilot at the Laird factory, then producing the popular Swallow. Between 1921 and 1926, one of the main ways to sell aircraft was to enter (and win) air races. Beech represented Laird and later the Travel Air Company, winning twenty races. In addition to his flying skills, Beech was a remarkable salesman.

Although Beech was General Manager of Laird’s company, he had ideas of his own for the future of aircraft design. He soon joined Stearman and Cessna to form the Travel Air Company, which quickly produced as series of successful aircraft. And almost as quickly,

Emil M. Laird[1896-1982]

Clyde Vernon Cessna[1879-1954]

Lloyd C. Stearman[1898-1975] Walter H. Beech

[1891-1950]

Phot

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the three founders went their separate ways. When Travel Air merged with the Curtis-Wright Airplane Company Beech moved to the east coast. But, like Stearman, he was drawn back to Wichita in 1932. Beech Aircraft Company built the popular Staggerwing and in 1937, introduced the Model 18, named because it was the eighteenth plane exclusively designed by Beech. The Model 18 was easily adaptable to land on any terrain with wheels, skis or floats. “It was a design that would push Beechcraft airplanes well ahead of the competition,” writes biographer, Bruce Bissonette. Beech was described as a “rambunctious” administrator, who never stopped flying. In 1940 he partnered with H.C. Rankin to fly a Beechcraft 18 to win the New York to Miami Air Race. Back in the

office, his wife, Olive Ann, was capably filling in during his absence.

During WWII the Army and Navy purchased nearly 8,000 Model 17s and Model 18s as personnel transports, bombers and pilot training planes. The Beech factory bulged with 14,000 employees by the end of the war. Between 1947 and 1949, Beech Aircraft kept the doors open by manufacturing parts and equipment such as corn harvesters. In 1948 Beech Aircraft successfully introduced the Twin Bonanza as an executive commuter, which was later adapted for military use in Korea.

In 1950, Walter Beech died suddenly, leaving Olive Ann as President of Beech Aircraft. Overnight the mother of two young children

See you next year with Big Names in Small Aircraft – Then and Now – Part III. Olive Ann Beech steps into her husband’s shoes.

held the top position in a major American corporation.

Happy New Year 2014!

~Gia~

Walter Beech,"the rambunctious barnstormer"

Left to Right: Stearman Model M2 Speedmail; Travel Air (NAT) Model 5000; Beech Model 17. All photos courtesy of the Kansas Aviation Museum.

The Beech Aircraft factory at Wichita, Kansas (~1933)


To add a new email alert, in Manage Mode select Subscribe to New Alert from the toolbar at the top of the page. Once selected a header box will appear which is broken down into columns; Alert, AircraL, Subscriber, Frequency and Start and End dates. The three columns highlighted in Red are fields that require an entry to establish the alert.

Adjacent to the Alert field, a drop down box is provided containing the list of alerts currently available. Similarly next to AircraL field, the drop down box lists the aircraC to which you have access. The Subscriber drop down box contains the list of contacts associated with the aircraC within the system. You simply check the :ck box next to your name and email address to receive the Alert. The Frequency drop down box allows you to select how oCen you would like to receive the email alerts. The default seOngs can be viewed by clicking the highlighted Default SePngs at the top, right hand corner of the page. You can modify these frequency seOngs in Months, Days or even hours. Addi:onal drop down boxes for daily and hourly values will appear if selected.

The op:on to select a date range is provided by simply entering Start and End dates in the respec:ve columns. Handy drop down calendars are available.

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We hope that you will enjoy this new func<onality! Please give it a try and feel free to ask your FSR or Applica<on Support Specialist any ques<ons on how to use this great new feature.

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ACer you have made your selec:ons and the fields have been completed, simply click Save and the respec:ve Alert(s) will be delivered according to the criteria you have selected! 5

UserHot Tip CAMP APPLICATIONwith Jim Wright, European FSR

YOU'VE GOT MAIL! Customize Your Email AlertsYou’ve Got Mail!

Customize your Email Alerts! The CAMP Maintenance Tracking System provides a means to automa:cally send email messages to

“Alert” you or any member of your team when certain no:fica:ons and reports are available, or, when key changes have been made or completed for a specific aircraC.

Five new alerts were added to the exis:ng Email Alerts selec:on that include:

Completed Updates-‐ Alerts you of the completed updates applied to your aircraC’s status

Service Center Assignments-‐ Alerts you when someone has assigned an aircraC for MRO access

Revision Comple<ons – Alerts you when CAMP has received an OEM revision and when it has been applied

Due List No<fica<ons-‐ Alerts you when tasks move into the Due List range that you specify

Discrepancy Addi<ons-‐ Alerts you when a discrepancy has been added to your aircraC

To customize your Alert SeOngs, select the “SeOngs” tab from the lower leC sec:on of the main CAMP 3.0 display. From the list of selec:ons, choose “Email Alerts” to access the Email Alert View/Manage pages. As a default, the system will display the “Manage Mode” screen. Here you will be able to “manage” or customize the email alert seOngs

Service Center Assignments

REVISION COMPLETIONS

DUE LIST NOTIFICATIONS

DISCREPANCY ADDITIONS

UserHot Tip CAMP APPLICATION with Jim Wright, European Region Field Service Representa;ve

The Email Alert tab opens in the “Manage Mode”. From the toolbar you can Subscribe to New Alert, Edit an exis:ng alert, Delete an exis:ng alert, or, Switch to View Mode where you can view and sort your alerts.

In View Mode you can Group your alerts or, return to Manage Mode.

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COMPLETED UPDATES

The CAMP Maintenance Tracking System provides a means to automatically send email messages to “Alert” you or any member of your team when certain notifications and reports are available, or, when key changes have been made or completed for a specific aircraft.

You’ve Got Mail! Customize your Email Alerts!

The CAMP Maintenance Tracking System provides a means to automa:cally send email messages to “Alert” you or any member of your team when certain no:fica:ons and reports are available, or, when

key changes have been made or completed for a specific aircraC.

Five new alerts were added to the exis:ng Email Alerts selec:on that include:

Completed Updates-‐ Alerts you of the completed updates applied to your aircraC’s status

Service Center Assignments-‐ Alerts you when someone has assigned an aircraC for MRO access

Revision Comple<ons – Alerts you when CAMP has received an OEM revision and when it has been applied

Due List No<fica<ons-‐ Alerts you when tasks move into the Due List range that you specify

Discrepancy Addi<ons-‐ Alerts you when a discrepancy has been added to your aircraC

To customize your Alert SeOngs, select the “SeOngs” tab from the lower leC sec:on of the main CAMP 3.0 display. From the list of selec:ons, choose “Email Alerts” to access the Email Alert View/Manage pages. As a default, the system will display the “Manage Mode” screen. Here you will be able to “manage” or customize the email alert seOngs

Service Center Assignments

REVISION COMPLETIONS

DUE LIST NOTIFICATIONS

DISCREPANCY ADDITIONS

UserHot Tip CAMP APPLICATION with Jim Wright, European Region Field Service Representa;ve

The Email Alert tab opens in the “Manage Mode”. From the toolbar you can Subscribe to New Alert, Edit an exis:ng alert, Delete an exis:ng alert, or, Switch to View Mode where you can view and sort your alerts.

In View Mode you can Group your alerts or, return to Manage Mode.

1 1

COMPLETED UPDATES


have to convert your engines to the en-gine program. Call your analyst for assis-tance.

I know I can generate a logbook en-try during an update. Can I generate a logbook insert for tasks that have been accomplished in the past?

Yes, you must search for the tasks you want to include in the entry. On the “task search” screen enter the date (or a date range) in the “C/W Date” field param-eter. When you get the search results click on the “click to print logbook insert report” icon (the notepad with a “L” on it). Then select the items you want, chose a signoff statement, enter times, and print. This report can also be produced as a MSWord document, which would allow you to format it any special way you need.

How can I combine my Status Report with the Requirement report?

It’s simple. From the Report Queue select Merge PDF. Next, give the report a name in the View Report Description field, then select the reports you want and the or-der you want them merged. Click Sub-mit, then behold your report.

Are you pursuing a career in aviation; enhancing your skill set for profession-al growth and development or shifting jobs within the field and could benefit from a grant or scholarship?

If so, visit the FAA's 'Scholarships & Grants' page (www.faa.gov/education/stu-dent_resources/scholarships_grants) to

see what resources might be availalble to you. The page categorizes the schol-arships and grants into four headings:

• Aviation Scholarships

• Minority Scholarships

• Miscellaneous Scholarships

• Grants

Select a heading to see a list of available scholarships or grants. From there you can select a specific program and con-tinue to that organization's site to review the details of the scholarship or grant.

How can I give a new employee access to our aircraft records?

The Administrator has the ability to create a logon for who ever they want. Use the Administration link to add a new user. If you need further assistance, feel free to call Application Support.

Can I stop getting paper reports?

Yes, we can set up your aircraft profile so that your monthly reports are generated electronically, please note that the re-ports and work cards would be linked to your aircraft profile for you to access. If this is an option that interests you please contact your analyst.

How can I track items with a require-ment other than the ones from the Man-ufacturer - i.e. life vest?

Contact your CAMP Analyst and explain what you need tracked. It can be added right to the system or they can walk you through how to add a customer code.

Why don’t I see my engine hours on the profile page under “Last Actuals”?

Your engines are not on the engine pro-gram (tracking by true engine times), the engine requirements are being tracked by airframe hours. Eventually you will

SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO [email protected] LINE: TOOLBOX

Your CAMP

questions

answered by

CAMP professionals

&ToolboxQA

ELLEN LEPORE MANAGER, APPLICATION SUPPORT

“I shall pass through this

life but once. Any good

therefore that I can do, let

me do it now. Let me not

defer or neglect it.

For I shall nev-er pass this

way again”— Etienne de Grellet,

[11/2/1773-11/16/1855] a prominent French-born

American Quaker missionary

MARC GOULDVICE PRESIDENT OF OPERATIONS

INDUSTRY TOPICSOURCE: HTTP://WWW.FAA.GOV/AIR_TRAFFIC/ENVIRON-

MENTAL_ISSUES/

industry topics reviewed

+

VICTOR JOSEPHSONNORTHEAST REGIONAL FIELD SERVICE REPRESENTATIVE

ERIC SIMPSONMANAGER, FALCON 10/20/200/50 SERIES

Experience. Unlike any other.

+1 402.475.2611 | 800.228.4277

As an Avionics Install Tech Rep, he specializes in avionics modifications as well as troubleshooting and helped support this project from the engineering drawings aspect through the certification process and operational checks to ensure a successful delivery.

For the rest of the story visit www.DuncanAviation.aero/experience/chris.php.

Duncan Aviation has several experts to minimize and anticipate risks in first of type upgrades like the Universal Avionics EFI-890R solution for the Falcon 900B.

CAMP_Due Nov 1 2013.indd 1 11/1/2013 1:28:58 PM


OEMHighlight

Photos: Courtesy of Pilatus Aircraft Ltd.Source: http://www.pilatus-aircraft.com/

Pilatus Announces Worldwide Sales and Service Network for the PC-24Pilatus Aircraft Ltd announced that it has formally established a sales and service network for its upcoming flagship business air-craft – the Pilatus PC-24 twin-jet.Markus Bucher, CEO of Pilatus Aircraft Ltd stated, “We are proud to announce the exten-sion of our partnership with an outstanding network of Authorized Sales and Service Centers for the PC-24. For 13 years in a row, the PC-12 has set the standard for the highest level of customer service, as rated by readers of Profes-sional Pilot magazine. Our goal is to raise the bar even higher with the PC-24. Pilatus is con-fident that through our Authorized Pilatus Cen-ters we will create a customer experience, the ‘Pilatus Class’ that is unmatched in the business aviation industry.”

The following Authorized Pilatus Centers have been appointed up to today for selling and servic-ing the PC-24:

North AmericaWestern Aircraft, Inc.; Boise, ID, USA

Tempus Aircraft Sales & Service LLC; Englewood, CO, USA

Kansas City Aviation Center, Inc.; Olathe, KS, USA

Epps Air Service, Inc.; Atlanta, GA, USA

Pro Star Aviation, LLC; Londonderry, NH, USA

Skytech, Inc.; Baltimore, MD, USA

Central & South AmericaSynerjet Corp., Panama

AustraliaPilatus Australia Pty Ltd; Adelaide, SA, Australia

AfricaPilatus Centre Southern Africa Botswana; Gaborone, Botswana

Europe/Asia/other territoriesPilatus Aircraft Ltd, Stans, Switzerland

More detailed information about your personal PC-24 sales or service contact in your country/territory can be found at http://www.pc-24.pila-tus-aircraft.com.

Negotiations with additional sales and service partners covering other parts of the world are currently in progress, and will be announced at a later date.

“The first PC-24 prototype is currently under construction at Pilatus headquarters in Stans, Switzerland, and is scheduled to make its first flight by the end of 2014. A total of three aircraft will be used in the flight test program. Certifi-cation and first customer deliveries will occur in 2017. Pilatus plans to begin taking orders for the PC-24, and announce key launch customers, at the EBACE convention in Geneva, Switzerland

in May, 2014” says Oscar J. Schwenk, Chairman of Pilatus Aircraft Ltd.

Pilatus is exhibiting the PC-24 mockup and a real PC-12 NG at their NBAA exhibit inside the Las Vegas Convention Center, display #C12216. Following NBAA, the PC-24 mockup will be on display at Pilatus Business Aircraft Ltd’s facility in Broomfield, Colorado for the month of November.

Prospective customers who would like to see the PC-24 mockup or need further information, but who cannot attend NBAA, should contact Pilatus or one of the Authorized Pilatus Centers to ar-range a visit.

PC-12 Customer Service Rated #1 for 12 consecutive yearsThe readers of Professional Pilot magazine ranked Pilatus as the best customer service provider for business turboprop aircraft for 12 years in a row.In the 2013 Corporate Aircraft Product Support Survey of business aircraft operators, conducted annually by Professional Pilot magazine, Pilatus earned the top ranking in the turboprop division for the 12th year in a row. Pilatus showed the most improvement in overall score for the 2013 survey, receiving higher marks in every category.

In addition, Aviation International News maga-zine reported a significant jump in the overall score for Pilatus, which retained its top honors in the annual Product Support Survey, Newer Tur-boprops category.

The annual surveys ask participants to rate their experience based on company response time, spares availability, cost of parts, speed of AOG service, technical manuals, technical representa-tives and service satisfaction.

“Striving for improvement is a constant. Our job is to provide reasonable and reliable service to our customers; the Professional Pilot survey is a per-fect way for us to take our customers input and work towards improving our support”, said Piotr “Pete” Wolak, Vice President of Customer Service for Pilatus Business Aircraft Ltd.

Wolak also mentioned the partnership between Pilatus and their worldwide network of service

centers, “the relationship we have with our service centers is unique and crucial to the success of our company. We approach our service centers as an extension of Pilatus which creates a reliable part-nership for our customers”.

Pilatus continues to prove that Swiss-craftsman-ship alongside relentless customer support sets the PC-12 in a class of its own.

Pilatus delivers the 1,200th PC-12In a ceremony in Portsmouth, New Hampshire, the Swiss aircraft man-ufacturer delivered the 1,200th unit of its single engine turboprop PC-12 to fractional aircraft ownership program PlaneSense™. President and CEO of PlaneSense, Inc., George Antoniadis, explains, “PlaneSense, Inc. has built its successful business model on the PC-12. For eighteen years, this versatile, efficient and reliable aircraft has served us extremely well. The Plane-Sense™ program employs the largest civilian fleet of PC-12 aircraft in the world, which speaks vol-

umes about our satisfaction with the performance of the aircraft and our long lasting relationship with Pilatus.”

Thomas Bosshard, President and CEO of Pilatus Business Aircraft Ltd added, “Pilatus and Plane-Sense™ have enjoyed an outstanding partnership for nearly 20 years. We have grown together, learned from each other, and mutually prospered because of this relationship. We wish to thank both PlaneSense and its customers for their con-fidence in the PC-12 and for their eighteen years of safe operation. Pilatus is honored to have Pla-neSense, Inc. take delivery of the 1,200th PC-12, and we look forward to many more years of suc-cess in the future.”

The versatile PC-12 NG performs many roles worldwide, including executive transport, com-muter, medevac, police and border surveillance, cargo transport, military liaison, and regional airliner. The PC-12 fleet has amassed over 4 mil-lion flight hours of operating experience, includ-ing thousands of hours in some of the world’s harshest environments. For 11 consecutive years, PC-12 operators have ranked Pilatus customer support as the best in the industry in an annual survey conducted by Professional Pilot magazine.

The Pilatus PC-24 twin-jet

The Pilatus PC-12

Pilatus delivers the 1,200th PC-12 to PlaneSense, Inc.

Pilatus Opens Joint Venture Company in ChinaPilatus Aircraft Industry (China) Co., Ltd opened for business on August 5th, 2013 in the Chinese metropolis of Chongqing. The new joint venture company will allow Pilatus Aircraft Ltd to establish itself in the Chinese market. An initial contract to supply a total of 50 PC-12s/PC-6s has also been signed. The newly created company and associated Pilatus activities in China will have a positive im-pact on production operations in Switzerland.

The gradual opening up of Chinese air space has brought new importance to civil aviation. The Chinese aviation authority (CAAC) expects to see average growth of over ten percent in the Chinese aviation industry in the next few years.

Pilatus opted to set up a joint venture company with a Chinese Partner for the purpose of gaining a firm foothold in this new market. Indeed, Pila-tus would not be able to sell its aircraft in China without the new company of which Pilatus has a majority shareholding.

Pilatus Aircraft Industry (China) Co., Ltd will provide a production platform for aircraft compo-nents - for the PC-6 and PC-12 only, both civilian aircraft. The company will not be involved in the production of components for military training aircraft (PC-21, PC-9 M and PC-7 MkII).

Oscar J. Schwenk, Chairman of the Board of Di-rectors of Pilatus Aircraft Ltd, comments:

"The PC-12 and Pilatus Porter PC-6 are optimum aircraft for this booming market, and we are confi-dent our products have great potential. China has many small airfields with short runways - our air-craft are ideal for operating in and out of them."

Markus Bucher, CEO of Pilatus Aircraft Ltd, adds:

"We believe that a partnership with a local sales partner is the key to success. It also ties in with our strategy of ensuring optimum customer service through the closest possible geographic proximity. Assisted by our joint venture partner, TXJY – Bei-jing Tian Xing Jian Yu Science Co., Ltd., we will achieve our goal of establishing the Pilatus brand in China.“

The newly created company and associated Pilatus activities in China will not impact negatively on production operations in Switzerland. On the con-trary, production in Switzerland will be reinforced by the anticipated sale of aircraft to China.

Over 275 new jobs have been created at the head office in Stans in the past two years, and further recruitment is planned in the future.


The Aircraft Market in Real TimeAircraft Shopper Online

®

This list is provided for informational purposes only. The criteria for inclusion in this list are based upon advertising volume on ASO.com. Although ASO has had only positive experiences with the companies shown, ASO makes no recommendation or endorsement of any specific company contained in this list. ASO further makes no representations or warranties with respect to the quality or performance of any company listed above, and ASO shall not be responsible for the actions of these companies.

ASO Top 50 Turbine Aircraft Brokers & Dealers

Let these professionals know that you found them in CAMP InSight magazine.

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Buy or sell your next aircraft on ASO, it's that simple.For aircraft buyers, ASO has thousands of up to date listings

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For aircraft sellers, ASO delivers over 150,000 unique visitors and thousands of leads each month, along with personalized service.

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The Aircraft Market in Real TimeAircraft Shopper Online

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To see more details, or to contact the sellers of these aircraft, scan this QR code, or go to www.ASO.com and enter the Ad# from above in the Keyword Search box. www.ASO.com

This Month's FEATURED AIRCRAFT For Sale From ASO.com:

ASKING: Inquire Peregrine Aviation ServicesTTAF: 3,625 hrs (561) 417-6300LOC: Florida

Ad# 150370

2001 Falcon 2000

ASKING: $9,750,000 Charlie Bravo AviationTTAF: 4,745 hrs (512) 868-9000LOC: Texas

N924S Ad# 149924

1995 Falcon 900B

ASKING: Inquire JETabilityTTAF: 17,349 hrs 44-1223-399966LOC: UK

BB-1210 Ad# 148748

1985 Beech King Air B200

ASKING: Inquire Wolfe AviationTTAF: 3,432 hrs (209) 983-0117LOC: California

N386RL Ad# 148305

1983 IAI Westwind 1

ASKING: Inquire Texas AeroTTAF: 11,081 hrs 254-752-9731LOC: Texas

N797XJ Ad# 145611

1999 Cessna Citation X

ASKING: Inquire Freestream Aircraft USA, Ltd.TTAF: 3,140 hrs 201-365-6080LOC: New Jersey

Ad# 147239

1983 Bell 222 SP

BROKER / DEALER LOCATION PHONE E-MAIL WEB SITEAero Capital s.a.s. Paris, FR 33-144-707-214 [email protected] www.aero-capital.frAeromanagement Group Annapolis, MD (410) 573-1203 [email protected] www.aeromanagement.comAeroSolutions Manassas, VA (703) 257-7008 [email protected] www.aerosolutions.comAustin Jet Aircraft Salea Austin, TX (512) 292-7088 [email protected] www.austinjet.comAviation Marketing Group, Inc. Charlotte, NC (704) 643-8135 [email protected] www.aviationmarketing.comAvinco Exotique, MC 37-798-800-449 [email protected] www.avinco.netAvpro, Inc. Annapolis, MD (410) 573-1515 [email protected] www.avprojets.comBell Aviation West Columbia, SC (803) 822-4114 [email protected] www.bellaviation.comBombardier Aircraft Sales Richardson, TX (972) 960-3810 [email protected] www.bombardierusedaircraft.comBoutsen Aviation S.A.M. Grimaldi, MC 37-793-308-002 [email protected] www.boutsen.comBusiness Aircraft Leasing, Inc. Nashville, TN (615) 361-3781 [email protected] www.baliaircraft.comCB Aviation Ogden, UT (801) 621-0326 [email protected] www.cbaviation.comCerretani Aviation, LLC Boulder, CO (303) 469-4114 [email protected] www.cerretaniaviation.comCharlie Bravo Aviation Georgetown, TX (512) 868-9000 [email protected] www.wepushtin.comClay Lacy Aviation Seattle, WA (206) 762-2250 [email protected] www.claylacy.comCorporate Concepts Int'l, Inc. Austin, TX (832) 647-7581 [email protected] www.flycci.comCorporate Fleet Services Cornelius, NC (704) 359-0007 [email protected] www.cfsjets.comDassault Falcon Jet Corp. S. Hackensack, NJ (201) 541-4556 [email protected] www.falconjet.comDominion Aircraft, Inc. McKees Rocks, PA (412) 331-4969 [email protected] www.airview.comEagle Creek Aviation Services Indianapolis, IN (317) 293-4548 [email protected] www.eagle-creek.comElliott Aviation, Inc. Moline, IL (309) 799-3183 [email protected] www.elliottaviation.comExpress Jets San Antonio, TX (210) 687-1828 [email protected] www.expressjets.comFlight Source International Sarasota, FL (941) 355-9585 [email protected] www.flightsource.comFlinn Aviation Pflugerville, TX (512) 615-3334 [email protected] www.flinnaviation.comFreestream Aircraft Bermuda, Ltd Hamilton, HM EX 44-207-584-3800 [email protected] www.freestream.comFreestream Aircraft USA, Ltd. Teterboro, NJ (201) 365-6080 [email protected] www.freestream.comGuardian Jet, LLC Guilford, CT (203) 453-0800 [email protected] www.guardianjet.comGulfstream Aerospace Corp. Savannah, GA (912) 965-4536 [email protected] www.gulfstreampreowned.comInternational Aviation Mrketing Sarasota, FL (941) 355-5353 [email protected] www.internationalami.comJ. Mesinger Corporate Jet Sales Boulder, CO (303) 444-6766 [email protected] www.jetsales.comJet Air, Inc. Galesburg, IL (309) 342-3134 [email protected] www.jetairinc.comjetAVIVA Santa Monica, CA (310) 907-5099 [email protected] www.jetaviva.comJetBrokers, Inc. Chesterfield, MO (636) 532-6900 [email protected] www.jetbrokersinc.comJetcraft Raleigh, NC (919) 941-8400 [email protected] www.jetcraft.comJohn Hopkinson & Assocs., Ltd. Calgary, AB, CA (403) 637-2250 [email protected] www.hopkinsonassociates.comLeading Edge Aviation Solutions Parsippany, NJ (201) 891-0881 [email protected] www.leadingedgeaviationsolutions.comMach One International, Inc. Fort Wayne, IN (260) 672-0706 [email protected] www.machoneintl.comMercury Aircraft Sales Sarasota, FL (315) 415-0401 [email protected] www.mercuryaircraftsales.comOGARAJETS Atlanta, GA (770) 955-3554 [email protected] www.ogarajets.comOmni Jet Trading Easton, MD (410) 820-7300 [email protected] www.omnijet.comPollard Aircraft Sales, Inc. Fort Worth, TX (817) 626-7000 [email protected] www.pollardaircraft.comSavback Helicopters Linkoping, SE (460) 134-1497 [email protected] www.savback.comSix G Aviation LLC Lakeland, FL (863) 701-2543 [email protected] www.sixgaviation.comSojourn Aviation Scottsdale, AZ (316) 733-6500 [email protected] www.sojournaviation.com

Southeast Jet Group, Inc. Fort Lauderdale, FL (954) 772-5205 [email protected] www.southeastjet.com

Southern Cross Aviation, Inc. Fort Lauderdale, FL (954) 377-0320 [email protected] www.southern-cross-av.comThe Jet Business New York, NY (917) 414-1995 [email protected] www.thejetbusiness.comThe Jet Collection Chicago, IL (312) 226-8541 [email protected] www.thejetcollection.comVance & Engles Aircraft Crownsville, MD (410) 268-3500 [email protected] www.vanceengles.comWestern Aviation, Inc. Houston, TX (281) 391-2510 [email protected] www.westernaviation.com


CAMP SYSTEMS: CAMP MTX

VIDEO TITLE LENGTH

AIRCRAFT HOME PAGE BRIEF 3.35

AIRCRAFT HOME PAGE DETAILED 5.29

TASK-STATUS BRIEF 4.25

TASK-STATUS DETAILED 5.29

DUE LIST 3.56

UPDATE 7.56

DISCREPANCY 10.15

WORK ORDER PART 1 7.39

WORK ORDER PART 2 7.36

LOG ENTRY - PART 1 6.1

LOG ENTRY - PART 2 4.55

DOCUMENTS FOLDER 5.14

CAMP SYSTEMS: iCAMP

VIDEO TITLE LENGTH

iCAMP 3:14

iCAMP-INITIAL ACCESS 1:05

iCAMP-ACCESS FROM iCAMP ICON 2:15

iCAMP-UPDATE AIRCRAFT TIMES 1:17

iCAMP-DUE LIST 1:41

iCAMP-RAMP CHECK 1:10

iCAMP-TASK/PARTS 1:42

iCAMP-CAMP MESSENGER 0:58

iCAMP-AD/SI 1:19

iCAMP-DISCREPANCY 1:04

iCAMP-BASKET FUNCTION 1:13

iCAMP-OPTIONS 1:44

CAMP SYSTEMS: CESCOM

VIDEO TITLE LENGTH

CESCOM TO CAMP TOGGLE 2.39

CESCOM IN CAMP OVERVIEW 8.19

CESCOM IN CAMP INTERACTIVE 10 7.3 (TASK STATUS) —

CESCOM IN CAMP INTERACTIVE 5.5 CESCOM 20 (DUE LIST) —

CESCOM IN CAMP MTR (BRIEF) 1.32

CESCOM IN CAMP MTR (DETAILED) 7.59

CESCOM IN CAMP- MTR FROM 1.5 INTERACTIVE CESCOM 20 (DUE LIST) —

www.youtube.com/fieldservicerep

CAMP VIDEO TRAININGon(Hyderabad, India address continued)

Hyderabad – 500081India

CONTACTSFIELD SERVICE REPRESENTATIVES (FSR) & REGIONAL SALES MANAGERS (RSM)

U.S. REGIONS

WEST (AK, AZ, CA, HI, ID, MT, NV, OR, UT, WA, WY)Steve McQueen, West Regional FSRMobile: 702-513-0671 E: [email protected]

Sarah Molloy, West RSMTel: 631-588-3200 ext. 1248 Toll Free: 1-877-411-2267E: [email protected]

NORTH CENTRAL (IL, IN, IA, KY, MI, MN, MO, NE, ND, OH, SD, WV, WI)Eli Stepp, Jr., North Central Regional FSRMobile: 217-801-3701 E: [email protected]

Martha Karoutas, North Central RSMTel (direct): 603-377-7102Toll Free: 1-800-558-6327E: [email protected]

SOUTH CENTRAL (AR, CO, KS, LA, NM, OK, TX)Dennis Foote, South Central Regional FSR Mobile: 972-439-7710 E: [email protected]

Tom Ritrovato, South Central RSMTel (direct): 603-377-7111Toll Free: 1-800-558-6327E: [email protected]

SOUTHEAST (AL, FL, GA, MS, NC, SC, TN, VA) Roy Gioconda, Manager, Field Service Mobile: 919-454-6843 E: [email protected]

Kate Gallant, Southeast RSMTel (direct): 603-377-7019Toll Free: 1-800-558-6327E: [email protected]

NORTHEAST (CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, DC)Victor Josephson, Northeast Regional FSR Mobile: 516-652-9165 E: [email protected]

Joe Dynko, Northeast RSM

Tel (direct): 603-377-7016Toll Free: 1-800-558-6327E: [email protected]

LATIN/SOUTH AMERICAN REGIONS

Andrew Douglas, Central/South America RSMTel: 631-588-3200Toll Free: 1-877-411-CAMP (2267)Mobile: 720 236 5676E: [email protected]

INTERNATIONAL

Jim Wright, European FSRTel - U.S.: 321-848-1564 Tel - Int'l: +44 1273 25 2267E: [email protected] Rossides, International RSMTel: 631-588-3200 ext. 212Toll Free: 1-877-411-2267 ext. 212E: [email protected] Aven, International RSMTel: 631-588-3200 ext. 279Toll Free: 1-877-411-2267 ext. 279E: [email protected]

HELICOPTERS

Mike Keeling, Helicopter Industry FSRMobile: 303-551-5398E: [email protected]

OEM BASED

BEECHCRAFT / BOMBARDIER LEARJET / CESSNA FSR(Wichita)Tim MiranowskiCAMP Systems International Inc.C/O Hawker Beechcraft Services, Inc.Mid-Continent Airport (KICT)1980 Airport RoadWichita, KS 67209 USAMobile: 316-640-9178 E: [email protected]

DASSAULT / BEECHCRAFT FSR(Little Rock)Tom MaherCAMP Systems International Inc.C/O Dassault Falcon Jet3801 East 10th Street Little Rock, AR 72202 USA Tel: 501-210-0580Fax: 501-210-0475 E: [email protected]

BOMBARDIER FSR(Montreal) Lydia AbrahamCAMP Systems International, Inc.C/O Bombardier500 Côte-Vertu Road WestDorval, Québec H4S 1Y9Canada

Mobile: 514-451-7017E: [email protected]

EMBRAER FSR(São José dos Campos)Carlos PaulichiCAMP Systems InternationalC/O Embraer Executive JetsAvenida Brigadeiro Faria Lima 2170 F43 - 3rd floor - PC 144/2 São José dos Campos, São Paulo 12227-901Brazil

Tel: +55 12 3927 8771Mobile: +55 12 98844 0707 E: [email protected]

APP. SUPPORT APPLICATION SUPPORT TEAM Tel: 631-588-3200 Toll Free: 1-877-411-2267 E: [email protected]

CAMP VIDEO TRAINING ON YOUTUBE™www.youtube.com/fieldservicerep

ADDITIONAL SERVICESENGINE HEALTH MONITORING

POWER BY THE HOUR CUSTOMERS

SALES Pamela J. Pamatat, ECTM Sales Manager - Worldwide L.I. MacArthur Airport999 Marconi AvenueRonkonkoma, NY 11779 USA

Tel: 631-588-3200 ext. 239Efax: 1-800-521-9109Toll Free: 1-877-411-2267 ext. 239E: [email protected]

SUPPORT375 Roland-Therrien, Suite 140Longueuil, QC J4H 4A6Canada

Tel - US & Canada: 855-932-3286Tel - International: 450-640-3286

LOCATIONSNORTH AMERICA

NEW YORK (HEADQUARTERS)Camp Systems International Inc.LI MacArthur Airport (KISP)999 Marconi AvenueRonkonkoma, NY 11779 USA

Tel: 631-588-3200 Fax: 631-588-3294 Toll Free: 1-877-411-CAMP (2267)

NEW HAMPSHIRE (SALES)11 Continental Boulevard, Suite CMerrimack, NH 03054 USA

Tel: 603-595-0030Fax: 603-595-0036Toll Free: 1-800-558-6327

MONTREAL 455 Fenelon, Suite 304Dorval, QC H9S 5T8Canada

Tel: 514-448-1128Fax: 514-448-1120

WICHITA 8201 E. 34th Street NorthBuilding 1100, Suite 1101Wichita, KS 67226 USA

Tel: 316-462-2267 Fax: 316-462-2442Toll Free: 1-866-581-CAMP (2267)

FLORIDADANIEL SYSTEMS (Transport Category Custom Programs)551 Apollo Boulevard, Suite 202Melbourne, FL 32901 USA

Tel: 321-722-9790Fax: 321-722-9799www.danielsystems.com

EUROPE

PARISCAMP Europe SAS15 rue de la Montjoie - BP 58 93212 Saint Denis La Plaine CedexFrance

Tel: +33-1-55.93.45.80 Fax: +33-1-55.93.45.99

ASIA

HYDERABAD, INDIACAMP Systems Pvt Ltd7th Floor, Capella BlockThe V – Ascendas IT ParkPlot No.17, Software Units layoutHITEC City, Madhapur

THE TREND GROUP CUSTOMERS

SALES/SUPPORT 1486 Tollhouse Road, #101Clovis, CA 93611 USA

Tel (US): 800-297-6490 Tel (Int’l): 559-297-6490www.thetrendgroup.com

WORLDWIDE BROKER PROGRAMLynn Sosnowski, Broker & Finance Program Sales Manager - Worldwide44 Apple Street, Suite 5Tinton Falls NJ 07724 USA

Tel (direct): 732-530-7409Mobile: 732-720-9840Fax: 732-530-6402E: [email protected]

FLIGHT SCHEDULINGEdward Murphy, Product Manager, Flight SchedulingTel: 631-588-3200 ext. 265Toll Free: 1-877-411-2267 ext. 265E: [email protected]

INVENTORY MANAGEMENTRajiv Tayal, Director, QA & Product Manager, InventoryTel: 631-588-3200 ext. 104Toll Free: 1-877-411-2267 ext. 104E: [email protected]

AMSTAT44 Apple Street Tinton Falls, NJ 07724 USA

Tel: 732-530-6400Fax: 732-530-6360Toll Free: 1-877-426-7828swww.amstatcorp.com

AIRCRAFT SHOPPER ONLINE44 Apple Street Tinton Falls, NJ 07724 USA

Tel: 888-992-9276Int’l Tel: 732-704-9561 www.aso.com

AVTRAK8201 E. 34th Street NorthBuilding 1100, Suite 1101Wichita, KS 67226 USA

Tel: 303-745-5588Toll Free: 1-877-281-1934www.avtrak.com

INSIGHT ADVERTISINGGeorge Rossides, International RSMTel: 631-588-3200 ext. 212Toll Free: 1-877-411-2267 ext. 212E: [email protected]

www.CAMPSYSTEMS.comCAMP SERVICES & SUPPORT DIRECTORY

Support the only nonprofit organization that represents the individual aviation maintenance professional!

WHAT HAS GROWN OVER 30% IN THE LAST FOUR MONTHS?

The Professional Aviation Maintenance Association!

Mass Mutual Financial GroupAmway Flight DeptBizJet InternationalCalibration Specialty, IncConsolidated Turbine SupportCRS Jet Spares, Inc.CSC TransportVictory AviationEastway Jet ServicesFirst Aviation Services, Inc.GlobalParts.aeroICGImmaculate Flight

Pro Star AviationRAPCO, Inc.SCI ManagementSharp DetailsShip it AOGStandardAeroTalon Air, IncThomas H. Lee PartnersWCF Aircraft CorporationWestern Aircraft Inc.Wilco Inc.Chance Aviation

SIU - Aviation Technologies Broward College Aviation instituteColumbus State Community CollegeCraven Community CollegeEmbry-Riddle Aeronautical UniversityHallmark College of AeronauticsLansing Community College AviationSalt Lake Community CollegeVaughn College of Aeronautics & TechnologyChandler-Gilbert Community College - AviationWings Financial Federal Credit UnionConsolidated Aircraft Supply Co IncAviation Maintenance Magazine

Come and Join PAMA Today Enter coupon code AMM2012 and you will receive all the benefits of PAMA membership for only $39 and Save $10!

THANKS FOR YOUR SUPPORT!We would like to thank all our new and renewing members for all the support since our founding in 1972.

We also would like to thank our chapters for their tireless efforts put forth to provide IA renewals and scholarships to our industry! Our Chapters gave out over $90,000 in scholarships last year to students, colleges and A&P’s enhancing their careers.

PROF

ESSI

ONAL AVIATION MAINTENANCE

ASSOCIATION

PAMA


It is easy! Sign up at www.PAMA.org now! While you are there check out the new PAMA Store for some nice toolbox items!

WHAT HAS GROWN OVER 30% IN THE LAST FOUR MONTHS?

The Professional Aviation Maintenance Association!

Mass Mutual Financial GroupAmway Flight DeptBizJet InternationalCalibration Specialty, IncConsolidated Turbine SupportCRS Jet Spares, Inc.CSC TransportVictory AviationEastway Jet ServicesFirst Aviation Services, Inc.GlobalParts.aeroICGImmaculate Flight

Pro Star AviationRAPCO, Inc.SCI ManagementSharp DetailsShip it AOGStandardAeroTalon Air, IncThomas H. Lee PartnersWCF Aircraft CorporationWestern Aircraft Inc.Wilco Inc.Chance Aviation

SIU - Aviation Technologies Broward College Aviation instituteColumbus State Community CollegeCraven Community CollegeEmbry-Riddle Aeronautical UniversityHallmark College of AeronauticsLansing Community College AviationSalt Lake Community CollegeVaughn College of Aeronautics & TechnologyChandler-Gilbert Community College - AviationWings Financial Federal Credit UnionConsolidated Aircraft Supply Co IncAviation Maintenance Magazine

Come and Join PAMA Today Enter coupon code AMM2012 and you will receive all the benefits of PAMA membership for only $39 and Save $10!

THANKS FOR YOUR SUPPORT!We would like to thank all our new and renewing members for all the support since our founding in 1972.

We also would like to thank our chapters for their tireless efforts put forth to provide IA renewals and scholarships to our industry! Our Chapters gave out over $90,000 in scholarships last year to students, colleges and A&P’s enhancing their careers.

PROF

ESSI

ONAL AVIATION MAINTENANCE

ASSOCIATION

PAMA


It is easy! Sign up at www.PAMA.org now! While you are there check out the new PAMA Store for some nice toolbox items!

big names in small aircraft then and now have a - camp systems

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