blurred lines: engaging supporters to be donors, volunteers, and whatever else you need

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This is a presentation given at the 2014 Social Media for Nonprofits Conference in Silicon Valley, by Shari Ilsen, Director of Engagement at VolunteerMatch. It focuses on how nonprofits can use multi-channel content marketing to empower and inspire potential community members. HOWEVER, the tools and strategies contained in the presentation can be applied to ANY brand, business or organization to create brand super-champions. Want to get in touch with Shari? Contact her via Twitter: @silsen.

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Page 1: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need
Page 2: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

MISTAKE!

Page 3: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

MISTAKE!

Page 4: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

“Donor” “Volunteer”

“Follower”

“Pinner”

“Fan”

“Liker”

“Sharer” “Tweeter”

Page 5: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Volunteers donate

10X more

70% of volunteers

donate

Page 6: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Don’t settle. You’re worth

it.

Page 7: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

You gotta hook ‘em

Page 8: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Time to get mushy

Page 9: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Test to see what works best for YOU

Page 10: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Visual storytelling on Facebook

Feeding America and Morgan Stanley

Page 11: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Show what others are

already doing

National Tree Day

Page 12: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Be witty and fun. People will like you

more.

PGH Brewer’s Ball

Page 13: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

PGH Brewer’s Ball

Page 14: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Embed your call to action in the story

everydayhero

Page 15: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Make it easy to give

whatever they have.

ClothingDonations.org

Page 16: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Get people thinking…

and clicking

Feeding America

Page 17: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Welcome them to your

special community

Wounded Warrior Project

Page 18: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Use email to strengthen

the connection

Page 19: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Showcase impact to keep them engaged

Page 20: Blurred Lines: Engaging Supporters to Be Donors, Volunteers, and Whatever Else You Need

Treat them like real

people, and they’ll act

like it!