brochure- nterakt, a digital customer engagement platform

2
Enables brands to gauge and meet consumers expectations, and resolve critical customer issues. - . © RapidValue Solutions - 1 - Elevated Customer Experience Creates a better connect between the brand and store staff by providing adequate and accurate data. Empowered Frontline Staff Provides real-time actionable business insights for informed decision making. Enhanced Decision Making Improves customer loyalty through personalized and context-aware recommendations. Increased Customer Loyalty Automates critical business process and reduces operational costs. Improved Operational Efficiency Key Benefits Enhancing Customer Experience through Real-time Insights NterAKT, a digital customer engagement platform from RapidValue, enables brands enhance customer experience through actionable business insights. One-stop Solution for Digital Customer Engagement

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Page 1: Brochure- NterAKT, a digital customer engagement platform

Enables brands to gauge and meet consumers expectations, and resolve critical customer issues.

-.

© RapidValue Solutions - 1 -

1. Pre-built eQuipM C onnectors

Elevated Customer Experience

Creates a better connect between the brand and store staff by providing adequate and accurate data.

Empowered Frontline Staff

Provides real-time actionable business insights for informed decision making.

Enhanced Decision Making

Improves customer loyalty through personalized and context-aware recommendations.

Increased Customer Loyalty

Automates critical business process and reduces operational costs.

Improved Operational Efficiency

Key Benefits

Enhancing Customer Experience through Real-time Insights

NterAKT, a digital customer engagement platform from RapidValue, enables brands enhance customer experience through actionable business insights.

One-stop Solution for Digital Customer Engagement

Page 2: Brochure- NterAKT, a digital customer engagement platform

- 2 -

© RapidValue Solutions

Collect. Analyze. ActGathers information from multiple channels, analyzes it in real-time and enables your team to actively drive improvement in customer satisfaction and thus enhance sales.

NterAKT comprises customizable pre-built applications, interactive dashboard and easy-to-deploy modules.

Customer Insights in Real-timeOmni-channel customer insights capturing, powered by predictive analytics.

Product Catalogue Made SmartFrictionless shopping experiences with a digital product catalogue.

Employee Engagement Re-imaginedInformed frontline staff resulting inbetter customer engagement and employee productivity.

Digital Customer Insights Management

How is NterAKT Different?

Solution Overview

Success Stories

Intelligent. Intuitive. CustomizableMeasures customer satisfaction through a delight meter and offers real-time analytics.

Interactive Dashboard

Real-time. Accurate. ActionableTransforms raw customer data into deeper insights that help you take, the right decision at the right time.

Data-driven Business Insights

Flexible. Simple. Easy-to-useAllows you to create customizable modules as per your business needs.

Business-tailored Applications

RapidValue is a leading provider of end-to-end mobility and cloud solutions to enterprises worldwide. Armed with a large team of experts in consulting, UX design and application development, along with experience delivering global mobility and cloud projects, we offer a range of services across various industry verticals. RapidValue delivers its services to the world’s top brands and Fortune 1000 companies, and has offices in the United States and India.

[email protected] +1-877-643-1850

Control Center Interactive Dashboard