business email training
DESCRIPTION
A set of slides for basic email training in a business environment. Covers basics of style, etiquette and security. A generic presentation with no reference to any specific company or email software.TRANSCRIPT
![Page 1: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/1.jpg)
Bob Pritchettwww.bobpritchett.com
![Page 2: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/2.jpg)
Otherwise you look like an idiot Grammers something you should do too
along with punctuation;
![Page 3: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/3.jpg)
John, how are you?We need to address a few points. A) The trip b) the new account; (C) technical support. This will really help, sincerely, joe.
![Page 4: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/4.jpg)
John,How are you?We need to address a few points:A) the tripB) the new accountC) technical supportThis will really help.Sincerely,Joe
![Page 5: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/5.jpg)
Is your message really that important?
![Page 6: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/6.jpg)
People don’t like to be screamed at
![Page 7: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/7.jpg)
To: people who need to know or act on CC: people who ought to know but don’t
need to take any action BCC: to protect address privacy when
emailing a large group Assume your use of BCC may be revealed
![Page 8: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/8.jpg)
Do reply all when you have handled something sent to a group
Do not use reply all when your response is not of interest to everyone
Using reply all to emails sent to the whole organization is something you should think VERY CAREFULLY about
![Page 9: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/9.jpg)
You will really annoy EVERYONE who reads an email like this.
It doesn’t matter if it is
REALLY FUNNY
or not.
![Page 10: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/10.jpg)
Please send this reminder about chain letters to 3 co-workers and add your name to the bottom of the list.
![Page 11: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/11.jpg)
If you don’t need one to prepare for a legal proceeding, don’t request one.
They aren’t that useful for legal proceedings.
![Page 12: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/12.jpg)
Dear Customer,Attached is a link to the page you need.Company Tech Support----Jim, please send this customer a link to the support page he needs right away. Don’t wait, because he’s an impatient jerk and is writing a review for a big magazine this week. – Joe
![Page 13: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/13.jpg)
Email is not secure. Don’t even send a credit card number in an
email receipt.
![Page 14: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/14.jpg)
By management By customers By competitors By your friends By attorneys who wish you no harm, but
have to destroy you because, “It’s my job. Nothing personal.”
![Page 15: Business Email Training](https://reader033.vdocument.in/reader033/viewer/2022061105/540024cc8d7f7289408b45fe/html5/thumbnails/15.jpg)