Success Profile

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BUSINESS CHALLENGES ■ Manage everyday workflow at more than 30 Cabela’s retail locations including training and evaluation of 400-500 employees per location

■ Measure and report on employee training and certification for each of the product categories

■ Provide a platform for employees to enroll in the Cabela’s-specific degree programs from Western Nebraska Community College

SOLUTION ■ Launched Sum Total’s Extended Enterprise solution to deliver 64 different learning plans for various departments

■ Expedited the annual, required “Cabela’s Code of Conduct” class for all employees

■ Leveraged the SumTotal social learning platform to conduct “Skill Award” classes, which earn employees credit toward a two-year associate’s degree from WNCC

■ Measure the impact of and analyze the effectiveness of the Leadership Essentials Program, using the solution’s survey and evaluation module

RESULTS ■ Eliminated the time and cost associated with bringing all employees to a central location for instructor-led training of the annual, mandatory

“Cabela’s Code of Conduct” course ■ Save significant time in assigning required training to new employees by leveraging the auto-assignment features of the solution

In 1987, Cabela’s opened its first destination retail location in Kearney, Nebraska and now has over 30 stores in the United States and one in Canada with additional locations slated to open. Thanks to their elaborate size, structure, and unique attractions, Cabela’s also serves as a tourist destination in many areas.

DELIVERING KNOWLEDGE & TRAINING TO RETAIL LOCATIONSApproximately 400 to 500 employees are needed to work at each of the Cabela’s locations. To deal with the wide variety of complex products offered in various

Cabela’s Delivers Knowledge and Training to Retail LocationsCabela’s

Sidney, NE 69160 USAwww.cabelas.com

“Each department has different learning plans that they implement for their employees. All new employees coming into a department are automatically entered into its learning plan thanks to SumTotal’s auto-assign functionality. That’s another huge time saver for us. We don’t need to have someone on staff to manually enroll people in all the required courses for each department anymore.”

— Heather WilliamsonHR Training System AdministratorCabela’s

Fast FactsIndustry: Retail

Countries: United States & Canada

Users: 70,000

SumTotal Product:SumTotal Extended Enterprise

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About SumTotalSumTotal Systems, Inc. is the global leader strategic Human Capital Management (HCM) solutions that provide organizations with a new level of visibility to help make more informed business decisions and accelerate growth. Recognized by industry analysts as the most complete solution, SumTotal provides full employee lifecycle management, including a core system of record, from a single provider for improved business intelligence. The company offers customers of all sizes and industries the most flexibility and choice with multiple purchase, configuration, and deployment options. We have increased the performance of the world’s largest organizations including Sony Electronics (NYSE: SNE), AstraZeneca (NYSE: AZN [ADR]; London: AZN), Amway (KUL:AMWAY), Seagate (NYSE: STX), Dell (NASDAQ:DELL), and Google (NASDAQ:GOOG). For more information, or to request a demo, please call +1 (866) 768-6825 (US / Canada), +1 (352) 264-2800 (international) or visit www.sumtotalsystems.com

About Cabela’sCabela’s is one of the most well-known out-door recreation brands in the world and has grown to become a $2.6 billion multi-channel retailer of sporting goods designed to meet the needs of outdoor recreation, fishing, hunt-ing and camping enthusiasts. Headquartered in Sidney, Nebraska, Cabela’s began as a direct mail business in 1961 and has grown to employ more than 12,500 people through-out the United States and Canada. The company continues to print and ship several catalogs a year while also leveraging the In-ternet as an additional distribution channel since 1998.

departments, as well as the large number of daily customers, employee training and evaluation became an increasingly important aspect of the everyday workflow at Cabela’s. Finding a solution that would help develop and edit custom training content for employees became a top priority for the company. After comparing many systems, Cabela’s realized that it needed an integrated solution which could offer content development tools and assistance, and a platform to enroll and participate in Cabela’s-specific degree programs from Western Nebraska Community College (WNCC). Cabela’s also wanted a solution for measurement and reporting so each store could track employee training and certification among the product categories. Cabela’s soon found everything it needed in SumTotal’s Extended Enterprise solution.

“We now have 64 different learning plans that multiple departments use to train employees,” says Heather Williamson, human resource training system administrator. “Every retail employee has a minimum of three learning plans they must complete. The SumTotal solution saves us a lot of time and is easy to use from the learner’s standpoint.”

MANDATORY TRAINING MADE EASYAccording to Williamson, each employee has one course they must complete every year — Cabela’s Code of Conduct. This course is available through SumTotal’s solution, eliminating the time and cost of bringing employees together for instructor-led training (ILT) courses in a central location each year.

“Each department has different learning plans that they implement for their employees,” Williamson says. “New employees coming into a department are automatically entered into its learning plan thanks to SumTotal’s auto-assign functionality. That’s another huge time saver for us. We don’t need to have someone on staff to manually enroll people in all the required courses anymore.”

SUMTOTAL PRODUCTS PROVIDE OPPORTUNITYThe organization utilizes SumTotal’s social e-learning platform for its customized “Skill Award” classes, which earn employees credit toward a two-year associate’s degree from WNCC. The SumTotal survey and evaluation module helps Cabela’s measure the impact and analyze the effectiveness of its Leadership Essentials Program. The program provides a solid educational foundation to align leadership competencies with the organization.

LOOKING FORWARD“The continued improvements and enhancements to our Extended Enterprise solution, without the extra expense to us, is something we really like about using SumTotal,” Williamson says. “We look forward to new enhancements and functionalities. It’s also nice to see that, when we send in a request for a certain enhancement, someone is actually paying attention.”In the future, Williamson hopes to expand the use of SumTotal’s solution in the corporate offices. Today, the retail section of the business is getting the most out of the system. Williamson says they will continue to add product training to their roster of custom courses while also adding the Retail Line Review—a constantly-changing look at new products coming to stores.