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Capability

© Copyright Brainpower Training Pty Ltd. All rights reserved. 14 Aug 2012

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Contents Page

Capability

About Brainpower Training 3

Meet our Facilitators – Sydney 8

Melbourne Facilitators 11

Brisbane Facilitators 14

Perth Facilitator 15

Conference Speaking 16

What is a Certified Speaking Professional (CSP)? 20

Questions to ask yourself when selecting a training provider 22


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Committed to quality . . . passionate about

learning

Brainpower Training is a growing people development company offering a range of soft skills

programs in communication, knowledge capture, productivity and leadership.

Brainpower Training is 100% Australian-owned with 20 years experience designing innovative

workshops that make learning engaging, relevant and fun. We help organisations realise their

vision and gain a business advantage by enhancing the know-how, skills and behaviour of their

people.

Brainpower Training ensures all course content is up to date with an ever-changing business

environment.

Peace of mind

How important is it to you that your people walk out of a training session saying, 'That was great; I

learned some valuable skills; it was worth my time.’

Brainpower Training has a team of collaborative Facilitators with relevant qualifications, industry

experience and excellent record in delivering high quality programs.

Our stringent quality control during selection and accreditation of our trainer means you can have

peace of mind. Our knowledgeable, interactive Facilitators are adept at enthusing participants and

inspiring application.

Awards and recognition

The Australian Institute of Training and Development honoured

Brainpower Training with a prestigious Innovation in Learning award.

Our clients include . . .

Brainpower Training clients include Top 500 corporations,

government departments, statutory authorities and non-

profit organisations such as:


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10 good reasons to choose Brainpower Training

1. Australia-wide: Facilitators in SYD, MEL, BNE, CBR, PER.

2. Brainpower’s satisfaction guarantee

3. Low risk: a bank of Facilitators who act as understudy to your event

4. Customising: can include industry-specific scenarios or combine topics

5. Facilitators: engaging and interactive, qualified and experienced, seasoned professionals

6. Brain-based learning: expect to see interaction, flipcharts, coloured pens, fun, music

7. Support: Our efficient office support team makes doing business with us easy

8. Quality systems: our entire event preparation system runs on checklists and written

procedures. We find this minimises human error.

9. Award-winner: AITD award-winner for Innovation In Learning.

10. Longevity: Brainpower Training turns 22 this year!


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Tailored programs to meet your specific needs

By being flexible Brainpower Training works with you to deliver the best training and development

solution for your organisation. Brainpower Training can customise the course to fit your time and

training criteria and can include company- or industry-specific scenarios into the curriculum.

Prior to your workshop

Our Facilitator contacts you around 7-10 days prior to the workshop to introduce themselves, to

discuss what parts of the Course Outline you would like emphasised or focused on, and fine tune

room setup, equipment, etc.

Pre-course questionnaire

We ask participants to arrive 10 minutes prior to start time to complete a simple pre-course

questionnaire. This guides the Facilitator on the day.

(Alternatively, we can send you by e-mail our pre-course questionnaire for you to e-mail to

participants to complete and send back no later than 7-10 days prior to the workshop.)

Client manager capability

Making it easy for you to do business with us is important. That’s why Brainpower Training takes

the time to understand your business strategy or project objective and to identify your training

needs and goals.

For consistent customer service, our Training Solution Specialists will service your account:

Nina Sunday

Mandy McLean

Sarah Harris

Pamela Stevenson

‘Your team have been incredible with keeping up the communication – particularly Mandy who I must say, is

on the ball. She made sure everything was moving along. Right from the start you asked questions about

what we wanted to have covered, and you sent us information to reference.

After the workshop, Sarah followed up with evaluation results. These results and the completed participant

evaluations were interesting and useful for us to follow up on further training need. I notice communication

with the client is a real priority for you team, which is another big plus for Brainpower. I’m impressed with

your whole process.’ – Minh Sketchley, QSR International

Mandy Mclean Sarah Harris Pamela Stevenson


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Our customer focus

We go beyond 'good' customer service to create lasting partnerships with you to achieve

outstanding results for your people and your organisation.

Continually refreshed

Brainpower Training programs have been developed with an understanding of the changing

demands of today’s evolving workplace. Course content is continually refreshed to reflect latest

trends and best practice.

A Note from the Managing Director

Brainpower Training improves people’s lives at work through short courses in business skills so

they can work smarter, enhance productivity, and achieve their goals.

Did you know 62% of people agree they derive a sense of meaning and purpose from their work?

By helping your people discover better ‘how tos’, they have more time to plan, to think, to grow, to

change. We are in the transformation business.

We look forward to working with your team to achieve your organisational objectives.

Sincere regards

Nina Sunday CSP

BA (Eng/Psych), Dip Ed, Dip Arts (AustFilmTVSchl)

Training Solutions Specialist


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Meet the founder and Managing Director

SYDNEY

NINA SUNDAY Nina Sunday, CSP* (* Certified Speaking Professional)

BA, Dip Ed, Dip Arts (AustFilmTVRSchl), Cert. IV Assessment and Workplace

Training, NLP Practitioner

Twenty years ago Nina Sunday founded Brainpower Training, now one of the country’s top 40

national training companies. She leads a team of multiple Facilitators delivering essential

business skills such as Time Management, Speed Reading, Customer Service, Leadership and

the list goes on.

Nina was awarded her CSP or Certified

Speaking Professional, the highest

designation from the National Speakers

Association of Australia. The Australian

Institute of Training and Development gave

her a prestigious Innovation in Learning

national award.

Nina is listed in the ‘Who’s Who of Australian Women’ and is a leading educator who captivates

audiences everywhere with her stories, insights and effervescent presentation style.

Member – Australian Institute of Training & Development CSP and 2012 NSW President – National Speakers Association of Australia

Meet our Facilitators

Facilitators deliver the Brainpower content in Melbourne, Sydney and Brisbane. All our Facilitators have significant relevant experience, are highly competent in their subject areas and are able to consistently deliver varied and interactive programs.

Most have worked in a business environment and understand the world our clients work in. This means their advice and insights are practical and applicable to people's jobs. About our Facilitators: - tertiary qualified - Cert. IV Training and Assessment in addition - many have NLP qualification in addition - have a natural gift of influence (but not manipulative) - experienced and seasoned professionals - stay up to date with latest trends - personable with strong presentation skills - apply interactive brain-based adult learning methods to keep participants engaged - pursue lifelong learning and professional development


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SYDNEY

MATT FEATHERSTONE Matt Featherstone – BA (Psych), Cert. Advanced Facilitation for Adult Learning (U. Syd),

Cert IV Workplace Training and Assessment (current)

Matt Featherstone has had senior sales roles with:

• IBM - PC Co (10 years)

• Telstra (5.5 years) - National General Manager, Business Services.

• Australian-based technology start ups (5 years)

• Macquarie Telecom and NSC Enterprise Solutions

Matt is an insightful and professional Facilitator of Leadership, Sales, Proposal Writing,

Customer Service and Presentation Skills. He currently leads a peer-mentoring group for

business owners and has delivered training to IBM, Honeywell, Qantas, John Holland, Veolia,

Microsoft, Atlas Copco.

Accredited - SPIN selling Accredited - SPI and Shipley Sales Training Programs

Accredited - IBM Australia Sales School Accredited - DDI 360 degree Management Program

JACQUI MORRISON-WHITE

Jacqui Morrison-White – Dip. Bus. Communications (Hons), Cert IV. Training and

Assessment

Jacqui is a Customer Satisfaction specialist consultant, Facilitator and conference speaker.

She is accredited to deliver Customer Relations Management, Telephone Techniques, People

Skills and Continuous Improvement (Kaizen).

For six years Jacqui was Group Manager for Tory Toyota and was instrumental in shifting its

Customer Service ranking from 30th to first position. Jacqui has won numerous customer

service awards including Winner National Customer Relations Managers ‘Hall of Fame’

Excellence Award.

Jacqui has delivered training for numerous companies including Toyota Australia. Participants

comment she has the capacity to make them laugh while communicating an infectious

enthusiasm for ‘remarkable’ Customer Service.

PAMELA THORNE Pamela Thorne – BA (Writing and Communication) MA, Grad. Cert. TESOL, Cert IV

Training and Assessment, RN.

Pamela Thorne recently returned after 8 years in the USA that included being an instructor in

ESL at University of Maryland. As a self-employed consultant, she specialised in Business and

Report Writing, Leadership and Team Building. Clients included US Dept of Justice, Us Dept of

Energy and US Naval Academy.

During this time, she was a contributing writer on Leadership, Emotional Intelligence and

Communication topics for the Washington Business Journal, Business Monthly and Executive

Update.

With 20 years’ experience, Pamela is able to involve participants in the learning and discovery

process, while adhering to the course objectives. Participants leave with increased self-esteem,

and both the desire and skills to apply concepts explored during training.

Accredited - DiSC ®

Accredited - Thomas Kilmann

Accredited – DDI


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TOM MARTIN Tom Martin – Th. A, Cert IV Training and Assessment, Cert. IV Coach, CCITT

Tom is a Senior Management professional and Change Facilitator with over 20 years

experience in Leadership, Business Strategy, People Development, Coaching, Sales and

Marketing, Project Management and Mediation. As NSW State Manager for Telstra Retail he

was involved in major contract negotiations for the Sydney Bid Management team.

As an accredited mediator, Tom has been involved in over 65 high-level organisation and

industrial relations negotiations. He is skilled at influencing people to choose to move from a

fixed position.

His facilitating style is collaborative, questions-based and interactive, demonstrating empathy

and insight .

Accredited – Classic DiSC ® and Extended DiSC ® Accredited – National Mediator Accreditation System (NMAS), LEADR Practitioner - Member #09527

JILL MCCRUM Jill McCrum – B. Sc (Psych Hons), Cert IV Training and Assessment, NLP Practitioner

Jill began her career in the Pharmaceutical industry, quickly attaining the role of Training

Manager with AstraZeneca Pharmaceuticals before becoming an independent training

consultant.

Jill has delivered training programs internationally in the UK, France and Switzerland as well as

Australia. She specialises in Leadership and Managing Teams, Maximising Personal

Performance, Dynamic Presentations and Communication, and Influencing for Success.

Accredited – DiSC ® Accredited – Situational Leadership

Accredited – Behaviour Analysis Accredited – Emotional Intelligence Accredited – Insights Discovery

CRAIG PIKE Craig Pike – Dip Com Lang (UWS) MHRMC (USYD) Cert. IV Workplace Training and

Assessment

As an experienced facilitator, Craig Pike draws on his experience as a senior consultant and

business executive. His commercial history includes American Express, NRMA, Sydney

Institute, BHP Billiton, Qantas, Sydney Symphony Orchestra, Air New Zealand, plus several

smaller companies in the IT, insurance and travel sectors.

Craig has a Masters degree in coaching psychology. He draws upon his coaching skills and

curiosity for behavioural sciences to produce positive outcomes in people development.

Member - International Positive Psychology Association

Member - University of Sydney Coaching and Mentoring Association


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MICHAEL VOON Michael Voon - MBA (Cranfield), B. Ec. ISMP (International Senior Management Program)

Harvard Business School) Diplomas in Accountancy, Banking, Finance.

Michael was a Learning and Development Professional at PricewaterhouseCoopers with

excellent and extensive experience in Leadership Development, Learning and Facilitation for

business leaders within Australia and across Asia Pacific. He is an inspirational motivator with

positive influencing skills.

Accredited - Myers Briggs Type Indicator ® Accredited - TMS - Team Management Systems Accredited - 360 Degree Feedback

Accredited - Stephen Covey’s ‘Seven Habits of Highly Effective People’ Leadership Program

JAMES SMART James Smart – B. Organisational Leadership (current UNE), Dip Frontline Mgt, Cert. IV

Frontline Management, RAAF Leadership Training, Assoc. Dip. Avionics, NLP Master

Practitioner.

As a former Commanding Officer of the RAAF School of Post-graduate Studies and currently a

RAAF Strategist Consultant, James designs and delivers all levels of Leadership and

Supervision, and Communication and Interpersonal Skills training. He is skilled in using

experiential activities for building high performing teams.

James was awarded an Australian Defence Medal in 2006. He is a personable and high-

energy presenter.

Accredited – Situational Leadership

CANBERRA / SYDNEY

PAUL COX Paul Cox – Dip. Counselling, Cert IV Training and Assessment, NLP Practitioner.

Paul is a qualified life coach and trainer, specialising in using Accelerated Learning strategies

to deliver training, including Speed Reading, High Performance Memory, Stress Management

and Business Communication.

Paul is a professional and popular Brainpower Facilitator adept at creating instant rapport and

getting great results for our clients.

Member – Platform Incorporated (public speaking)


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MELBOURNE

TONI McSWEENEY

Toni McSweeney – M. HR Mgt, Cert IV. Workplace Training and Assessment.

Former HR Manager for Zurich Financial Services and 17 years HR experience at Coles,

Unilever, Trust Company Financial Services, Logica and NAB, Toni has extensive experience

in Change Management, Leadership Development and Corporate Human Resources.

She has facilitated change management and leadership workshops for small, medium and

large organisations through various stages of the organisation lifecycle. She has worked with

large retailers, energy and utility companies and with senior and middle management to

facilitate effective organisational change and transformation.

Toni is a vibrant and enthusiastic facilitator who engages her audience. She is a solution

focused facilitator, coach and consultant. Her objective is to ‘help build better organisations’.

Accredited – Coaching, AGSM

Accredited – Growth Coaching International Accredited – Balanced Scorecard, AGSM Accredited – Prosci Change Management

Member - Australian Human Resources Institute

Member – Australian Institute of Management Member – Charles Sturt Alumni Member – AGSM Alumni

SHANE GARRETT Shane Garrett - BA (Politics / Eng), Dip Ed, Dip Training and Assessment Systems,

Advanced Dip of Personnel and Operations Management, NLP Practitioner.

Shane designed and delivered presentation skills and leadership and management training for

the Royal Australian Air Force (RAAF), where he achieved the rank of Squadron Leader. He is

skilled in Training Needs Analysis and also developed time management and written

communications courses. Shane is a personable and professional facilitator, able to inspire

individuals to develop and succeed.

Shane completed the four month intensive training program 'Training to Train' with Stephanie Burns, focusing on brain-based facilitation.

Accredited - Myers Briggs Type Indicator®, Step I & Step II Expanded Report. Accredited - 4-MAT

Accredited - DDI Management Training Accredited - TOEIC (Test of English for International Communication) Accredited - Brian Tracy International

Member – Australian Human Resources Institute

Member – Institute of Learning Practitioners Member – Australian Institute of Training and Development

SUZANNE LOUBRIS Suzanne Loubris – BA (Ind Psych-Hons), BA (Psych-Hons), MA (HR Mgt), MAPS , Cert IV

– Workplace Assessment and Training, NLP Practitioner

Suzanne is a registered psychologist with a master’s degree in human resource management

and a member of the Australian Psychological Society.

Nabisco engaged her as Training Manager to implement an extensive change management

process throughout the organisation.

With 20 years experience in training and development in Australia and internationally, Suzanne

is accomplished in conflict management and negotiation, leadership and change management,

stress management and interpersonal skills, customer care and coaching. She is a specialist in

emotional intelligence and works from managing directors to front line staff.


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Suzanne recently worked with: Victorian State Library, Department of Sustainability and

Environment, a number of Councils and Linfox.

Accredited - Myers Briggs Type Indicator® Accredited - DiSC® Accredited – Hermann Brain Dominance Indicator

Accredited – GENOS Emotional Intelligence Member – Australian Psychological Society

Member – Australian Institute of Management

ANNE GLEESON

Anne Gleeson – BA (Journalism), B. Media and Communication (Hons), PhD (Journalism -

current UNSW), Practitioner NLP.

Anne Gleeson is an award-winning print journalist, copywriter and Facilitator.

After working for a variety of newspapers for more than 10 years including a major metropolitan

daily, The West Australian, she has been a freelance writer and teacher of journalism for the

past 6 years at Curtin, Murdoch, Edith Cowan and Deakin universities. She is skilled at editing

and proofreading website content, promotional material, press releases and reports,

newsletters and submissions for businesses, government and agencies.

Her passion lies in Business Writing training where she teaches workplaces how to master the

art of writing effective e-mails and client letters, to improve their professional image. She

believes writing accurately, concisely and clearly is the most powerful way to communicate key

messages to clients. Anne is dedicated to teaching the fundamentals of effective writing in a

fun, engaging and interactive manner.

Award - 1997 Country Press Awards “Best News Story” Award - 2000 Rural Press Assoc. Best Feature / Best Consistent News Coverage Award - 2001 Perth Royal Show Best Published Story

Member - Australian Journalists Association

JOHN LOEBMANN

John Loebmann – Bachelor of Science in International Economics, MBA, Cert IV Training

and Assessment.

John has broad management experience including operations, sales, finance and human

resources and commercial and business acumen. As a management performance consultant

with strong strategic and analytical abilities, he can assist teams to draw out a big picture

viewpoint and successfully help them to execute strategic initiatives in line with company

performance goals.

A former officer in the US Navy, (Lieutenant), John Loebmann was initiated a Leadership

training program incorporating physical and mental tasks to identify not only strengths but also

uncover unresourceful behaviours for individuals to work on.

John is a gifted Facilitator, Management Consultant and Executive Coach.


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MICHAEL WALSH

Michael Walsh – B. Sc (Ed), Grad. Cert. Innovation and Service Mgt

Mike has expertise in Leadership and People Development training as well as strategy

formation, planning, decision-making and future scoping. Mike is known for his ability to work

with a room to maximise relevance and engagement and help participants find applications to

their own work situations.

After 12 years as a teacher he made the transition to the corporate world as an

Outplacement Consultant with Drake Beam Morin where he ran a full complement of

workshops, including personal change management.

He has been a corporate Facilitator for 6 years and is currently AHRI’s Learning and

Development Network Convenor. His clients include BHP Billiton, RMIT, Visy, Pitcher Partners,

Dow Chemical, etc. Mike builds memorable experiences to help to cement the learning purpose

and outcomes.

Member – Australian Human Resources Institute

Member – Skilled Facilitator Group Member - International Association of Professional Facilitators

BRISBANE

DARRYL STUBBERFIELD

Darryl Stubberfield - Assoc. Deg. Further Ed and Training, Dip. Training and

Assessment, Dip. Admin, Dip. Govt (Mgt), Dip Frontline Mgt, NLP Master Practitioner.

After many years in Defence as a Leadership trainer for the Royal Australian Air Force (RAAF),

Darryl has extensive experience with groups and individuals in public and private sectors.

Darryl is skilled in achieving outcomes in Leadership, Teamwork, Communication, Trust, and

improved workplace relationships. Being an engaging presenter, he also delivers Presentation

Skills.

A master practitioner of Neuro-Linguistic Programming (NLP) and an accredited international

NLP trainer, Darryl uses interactive and experiential learning activities to ensure participants

enjoy action-packed and hands-on programs that deliver results.

Accredited – DiSC ®

Member - Australian Institute of Training and Development. Member – Australian Institute of Management Member - International Society of Neuro-Semantics

Member – Institute of Learning Practitioners


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MARK JONES Mark Jones - Dip. Assessment and Workplace Training, RAAF Leadership training, NLP

Practitioner

Mark is a dynamic Facilitator with over 12 years experience in adult education. Mark formerly

was Senior Facilitator in Airmen Leadership for the Royal Australian Air Force (RAAF) . For

excellence in Leadership training Mark was awarded a commendation by the Commander of

Training, Royal Australian Air Force.

Mark achieves exceptional results using interaction, fun and self-discovery.

Being an engaging presenter, he also delivers Presentation Skills. Having delivered training for

a large array of private and public sector clients, Mark has gained a reputation as being

adaptive to suit participants’ needs.

STEVE WEAVER Steve Weaver - Dip. Training and Assessment Systems, Dip. Fitness and Recreational

Facility Mgt, Cert IV Frontline Management, RAAF Leadership training, NLP Master Practitioner,

For every course Steve runs, we receive exceptional feedback from participants. Stephen is an

experienced Royal Australian Air Force (RAAF) Senior Facilitator, Airmen Leadership. To an

audience of several hundred senior executives, including the Premier of Queensland, he

delivered a keynote on Inspirational Leadership.

During his 20 years experience in training delivery and evaluation Stephen was awarded many

RAAF commendations for outstanding Leadership training. Stephen is high-energy and has

developed strong public speaking, presentation and interpersonal skills.

Being an engaging presenter, he also delivers Presentation Skills. He’s conducted full-time

residential Leadership, Change Management, Communication, Teamwork, Motivation, and

Emotional Intelligence courses for both the private sector and major Australian Government

departments including Dept of Prime Minister and Cabinet.

Accredited – Team Management Profile (TMP Australia) Accredited – Abseiling, Climbing, Caving Certified – Master Life Coach (applied behavioural coaching)

Member – Australian Institute of Training & Development Member – Institute of Learning Practitioners

DERRICK SILLENCE Derrick Sillence – Dip Business (Frontline Mgt), RAAF Leadership training, Cert IV

Assessment and Workplace Training, Cert IV Aeroskills, NLP Master Practitioner

As a Royal Australian Air Force (RAAF) Senior Facilitator in Airmen Leadership at their School

of Postgraduate Studies, Derrick facilitates intensive Leadership development residential

programs.

Derrick has presented on Leadership and Management Skills, Communication and

Interpersonal Skills, Team-Building, Presentation Skills and Train the Trainer. He coaches and

mentors staff at all levels.

An energetic and motivational trainer, his use of experiential adult training methods guarantees

a high-energy learning environment.

Member – Institute of Learning Practitioners


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LORNA HARRIS Lorna Harris – BA (Eng), M. Justice (Strategic Intelligence), Dip Govt (Management), Grad

Cert Pub Admin (Pub Sector Mgt), Cert IV – Workplace Training and Assessment

Lorna is a former Training Developer, Department of Defence (Intelligence) doing delivery,

development, training needs analysis, validation and review.

Personalising sessions to meet the needs of different learners and finding ways to create an

action plan to integrate learning post-course are her forte.

Lorna has delivered training to clients across a variety of industries including Origin Energy,

AIM, Telstra, Queensland Health, PA Hospital and various local government councils, etc.

Cert – Evaluation and Validation of Training Associate Fellow – Australian Institute of Management

Member – Australian Institute of Training and Development

JULIE WATSON Julie Watson – Dip. Training Practice, Dip Management, Cert. IV Training and Assessment,

Cert. IV Life Coaching, NLP Practitioner

Julie has a breadth of experience and knowledge in coaching, training and personal

development best practice. She is a skilled NLP Practitioner and uses the ‘brain-based’ delivery

style to achieve effective and efficient training solutions.

Julie has a passion for learning and development, and working with people to bring out their

best. Her Facilitation style is highly interactive. Julie balances the need for stakeholders to

achieve desired training outcomes while being responsive to learners’ needs.

Accredited – DiSC ®

PERTH

SUZY ROCHE

Suzy Roche - Dip. Workplace and Business Coaching, Cert IV Training and Assessment,

Cert IV Frontline Management. Cert IV Business Sales, NLP Practitioner

In 2006 Suzy accepted the position of State Training Manager, WA / NT, with First Mobile, a

retail partner for Vodafone. She was promoted to General Manager of Organisational

Development.Suzy is formerly from the USA where she was a Manager and Team Leader with

Verizon Wireless.

Suzy uses an interactive, brain-based, multisensory approach to training. Her expertise

includes Selling Skills, Customer Service, Presentation Skills, Time Management, Leadership

and Change Management.

Associate Fellow – Australian Institute of Management, WA

Accredited – Myers-Briggs Type Indicator ® Associate Accredited Coach—ICF Associate Accredited Coach—ANZIC

Accredited – Situational Leadership Accredited – BarOn EQi and EQ360 Emotional Intelligence Accredited – Belbin® Team Roles Accredited – Skillscope and CPI (individual and 260)

Accredited – Hermann Brain Dominance Instrument Member - Toastmasters


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Nina Sunday, CSP - speaker for your conference

Nina Sunday (and some of Brainpower’s more dynamic Facilitators) can deliver a dynamic 30, 45, 60 or 90 minutes presentation on one of ten topics (choose from the list below) or we can consider tailoring a topic for you.

Includes Multimedia slideshow either on MS PowerPoint or Apple Keynote.

Includes:

- handouts – stapled, one per person, or if over 100, we email you soft copy to print and distribute - squeeze ball with Brainpower logo per attendee up to 100, or please add $3 per squeeze ball exceeding 100 - for most topics, includes access to download Nina Sunday’s ebook on that topic (value $39 each)

Topics (includes topic research and development relevant to your industry)

1. Time Management - 'How to balance multiple tasks and changing priorities with less stress'

2. Customer Service - 'How to provide 5-star customer service that boosts your profits'

3. Customer Service for Teachers – ‘Happier teachers, happier students, happier parents’.

4. Speed Reading - 'Double your reading rate, slice through your reading pile and win back time'

5. High Performance Memory - 'How to remember information, names and numbers like a genius'

6. Business Writing - 'Identify and fix common writing mistakes that make you look unprofessional'

7. Business Etiquette - 'What you don't know can ruin your career'.

8. Presentation Skills – How to Make Your Presentation Interesting’

9. Business Communication - 'How to gain instant rapport and influence people'

We can re-title any topic presentation to one that matches your event e.g. Client Service could

become 'How to deliver positively, outrageous Customer Service'.


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What people say about Nina Sunday CSP as presenter

‘Presenting Time Management to a male audience of approximately 80 delegates for our Machines 2007

conference, Nina gained their attention immediately and had the entire audience interacting, and engrossed in

her presentation.’

Louise Webber, Managing Director, Austorque Pty Ltd

Thank you for presenting on Customer Service at our recent Retirement Village Association conference to 135

delegates. You’ve added greatly to the learning curve of my staff members who, I must say, don’t impress

easily. Well done and thank you.

Barbara Hines, Regional Manager – Vic/Tas, Retirement Village Association.

‘ I was impressed with your dedication preparing for this presentation. Your effort coming to understand this

large and diverse group so you could tailor the presentation accordingly, was admirable.’

Antje Leigh-Lancaster, Professional Development Manager, Texas Instruments Australia

‘You were a popular speaker - you made an impact ’

Niraj Singh, Human Capital Development Team, Kumon Australia

Other Brainpower conference speakers and their topics

* Steve Weaver (Brisbane) delivers topics: 2, 7,8, 9, and Transformational Leadership

* Mark Jones (Brisbane) delivers topics: 1, 2, 4, 5, 7, 8, 9, and Transformational Leadership

* Matt Featherstone (Sydney) delivers topics: 1, 2, 7, 8 and 9

* Paul Cox (Sydney) delivers topics: 4 and 5

* Jacqui Morrison-White (Sydney) delivers topic 2.

Your investment

Contact us on < [email protected] > telling us topic, duration, location, and number of attendees.

mailto:[email protected]


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APPENDIX


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What is a CSP?

Certified Speaking Professional (CSP) designation is the speaking

profession's international measure of professional skill.

CSP is conferred by the US-based National Speakers Association and by the National Speakers

Association of Australia only on those who have earned it by meeting strict criteria. The letters CSP

following a speaker's name indicate a speaking professional with proven experience who

understands what is required and knows how to deliver client satisfaction.

Why Should You Hire a CSP?

It will make your job easier and give you peace of mind.

Success of your meeting or training is judged largely on the calibre, professionalism and

appropriateness of the topic and presenter/s you select. Choosing a CSP increases the

likelihood of providing a speaker with a message that will focus, elevate and enhance the mission

of your meeting and stick firmly in the memories, attitudes and action plans of your attendees.

How Many CSPs Are There?

Less than 10% of the speakers who belong to the International Federation for Professional

Speakers hold this professional designation. The membership of the International Federation for

Professional Speakers is comprised of professional speaking associations worldwide. CSP is the

international standard that these associations agree represent competence in the speaking

profession. There are approx 90 CSPs in Australia.

What Benefit Does a CSP Bring?

A CSP brings a proven track record of continuing speaking experience and expertise.

CSPs are committed to ongoing education, outstanding service and ethical behaviour.

CSPs operate with a toolkit of tactics, approaches, topics and styles.

What Are the Criteria?

The Certified Speaking Professional designation is earned through a combination of professional

association, professional education, professional performance and professional business

management standard.


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Every CSP must:

• maintain membership and subscribe to the code of professional ethics

• serve minimum 15 different clients and present minimum of 50 professional speaking or training

engagements within 5 years

• submit testimonial letters from clients served

• submit and be assessed by a peer review board on their eloquence, expertise and enterprise

• continue education in the professional speaking field

National Speakers Association of Australia

The National Speakers Association of Australia Inc. was established in 1987 and its foundation and

evolution has largely been modeled on its U.S. counterpart, the National Speakers Association,

with whom it enjoys a close relationship. It is the only professional body representing the members

of the professional speaking industry.

It exists to develop, promote and uphold the highest possible standards of the profession for the

benefit of both its members and the public they serve.

Any person who has an interest in the speaking industry whether speaker or supplier, seasoned

professional or raw recruit is eligible to apply for membership. www.nationalspeakers.com.au

http://www.nationalspeakers.com.au/


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Questions to ask when selecting a training provider

Training is more than just delivering relevant and up to date content. It's ease of doing business, trust and peace of mind.

You cannot be sure a lower priced training provider is really comparable. For a marginally lower price you may be giving up far better service and not even know it.

How important is it that your people walk out of the training room saying, 'That was great. I learned new things. It was worth my time.' or even, 'It was better than I expected.' Here are some criteria to consider when selecting a training provider.

12 Questions to ask when selecting a training provider

Brainpower Training

Provider 2

Provider 3

1. How long in business? 20 years

2. Do they ask questions and take time to understand our training needs and how the program can be customised to suit our needs?

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3. Is there an office support team who operate using systematic procedures and can respond (if required) at short notice?

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4. Do they have national reach, with Facilitators in most capitals?

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5. Do they have a library of testimonial letters and client list a mile long?

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6. Is there a satisfaction guarantee?

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7. Risk Management: Is there a bank of Facilitators who can act as understudy?

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8. Is the presentation style full of interaction, engaging discussion and vitality?

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9. Is the Facilitator a seasoned professional and well-qualified to deliver?

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10. Does the fee include all course materials including workbook?

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11. Does everyone receive a certificate?

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12. Do they keep up to date by attending conferences and staying connected to relevant professional associations?

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Brain-friendly Learning Methodology

We use brain-based, multisensory, Adult Learning methods to keep the workshop engaging and fun. There'll be:

flipcharts created and coloured pens to use, for visual learners

music in breaks, for auditory learners

plasticene and pipe cleaners, for kinaesthetic learners.

discussion and interaction to keep it relevant

capability - brainpower training · brainpower training is 100% australian-owned with 20 years...

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