cola wars case

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    CASE ANALYSIS:

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    CSD OVERVIEW IN USA

    66 billion dollar marketConsumption grew 3% every year

    Consumption grew from 23 gallons/yr in 1970 to 52

    gallons/yr in 2004

    People preferred CSD to other substitutes

    CSD ModelConcentrate producers

    BottlersRetail channels

    Suppliers

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    COLA WARS: TOP 2 COMPANIES

    1886, John Pemberton

    1899, Franchisee Model

    Went international during World War 2

    Master Bottler contract: Determines concentrateprice and other terms of sales

    1893, Caleb Bradham

    Pepsi also adopts the franchisee

    model

    Business grew in the great depression

    Master Bottler Contract: Pepsi can

    force bottlers to purchase rawmaterials from Pepsi

    Coke Pepsi

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    COLA WARS: TOP 2 COMPANIES

    Acknowledged Pepsi

    Americas preferred taste

    No wonder coke refreshes best

    Fanta, Sprite

    Minute maid, Springs water (non-CSD)

    1950, Beat Coke (Alfred Steele)

    1963, Young at heart (Donald

    Kendall)

    Teem, Mountain Dew

    Frito Lays (non-CSD)

    Coke Pepsi

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    STRATEGIES OF PEPSI, 1979

    Pepsi Challenge blind taste tests in Dallas

    Lead to significant increase in sales.

    Pepsi took the campaign nationwide

    Cokes market share eroded Coke countered with discounts, retail price cuts, ads

    questioning tests validity

    Pepsi passed Coke in food store sales for the first time

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    STRATEGIES OF COKE, 1980S

    Doubled advertising spending

    IntroducedDiet Coke huge success

    1985 Coke disaster: Change in 99year old formula negative market response -

    Original formula back under Coca-Cola Classic

    Coca-Cola Enterprises created: Anchor Bottler Coke bought small, poorly managed bottlers and sold to CCE

    Renegotiated contracts with suppliers and retailers

    Merged redundant distribution, cut workforce by 20%

    Pepsi adopted anchor bottlers model Top 10 bottlers of coke represented 94.7% of volume compared

    to Pepsis 87.2% and Cadbury Schweepers 72.9%

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    1990S END

    Stagnation of sales for the CSD industry

    Goizueta passed away (Coke share prices rose by 3500%

    during his tenure)

    Some coke disasters: Contamination issue in Belgium,

    layoffs damaging morale, internal problems in acquisitions

    Pepsi grew well in this period and became dominant in

    non-CSD.

    46% returns enjoyed by Pepsi shareholders, compared to

    26% of Coke

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    PROBLEMS FACED BY CSD COMPANIES

    Increasingly health conscious consumers

    CSD was the largest source of obesity

    New federal nutrition guidelines

    Stagnation in the sales of CSD (1% growth)

    Cola getting a lot of negative press

    Importance of non-CSD segment

    What is next for the Big 2?

    Threat of substitutes (Beer, milk, coffee, bottledjuices, tea, sports drinks etc.)

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    ADAPTING TO THE TIMES (OPTIONS)

    War has gone international. More emphasis here.

    Emphasis on nutritious CSD

    Diet soda is one path to revive sales

    Need for new products

    Taking a holistic look at the traditional CSD franchisee

    model Can we change it?

    Importance of the non-CSD market as it looks like the next

    big thing (Energy drinks, Bottled water etc.)

    Strategy to align with the new climate

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    RECOMMENDATIONS

    New products for new age consumers

    Focusing on the non-CSD market

    Gaining international market share by giving

    franchises out to local dealers in other countriesto have better focus on the customer segment

    Fix the internal problems in the companies

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    THANK YOU