COMMUNICATION

What is communication?

• exchanging thoughts, ideas, opinions

Why do people communicate?- to understand and be understood by others

• Communication is one of the most important parts of people´s lives.

• It is a neccessity for everyone. • People talk to each other every day. • We distinguish between two basic forms of

communication:• VERBAL • NON-VERBAL

Verbal communication• We use our language (system of words)

to communicate our thoughts and feelings.

• In vc we use also stress, tone and modulation of the voice to expess

different meanings

Verbal communication

• Speaking and writing are active because we create our thoughts in words

• Listening and reading are passive because we receive information

It includes four skills:• listening• speaking• writing• reading

Speaking and listening

• Some people are disabled so they can´t speak and listen – they are called the deaf (deaf-mute )

• They use a special language – a sign language

(a movement of hands)

• Listening is vey important skill when we learn languages, not only foreign one but also a mother tongue

Kinds of verbal communication There are two kinds of verbal communication:• Formal • (employer/employee, student /teacher)• Informal – chatting or gossipping• (friends, relatives, children and parents)

Non-verbal communication means using :

• Mimicks • Postures • Gestures• Facial expressions

NON-VERBAL COMMUNICATION

• is also called a body language

• our bodies constantly talk

• we smile, frawn, cry, shout, laugh or move our hands when we are ....

• DIRECT / INDIRECT

• Many of us prefer talking to others face to face.

• It allows the speaker to ask questions or answer them – directly

• Indirect com. is through messages or using pictures

• WRITTEN / ORAL

• Written communication includes:• Letters• Text messages• Emails

• It can also be formal and informal

Ancient forms of communication• American Indians used smoke signals for

communiction• African tribes used sound of drums• Later pigeons were used to carry messages• In 19th century the telegraph was invented

which is connected with using of MORSE CODE

Modern ways of communication• Historically, letters were the only reliable means of

communication until the 19th century• Besides the invention of telegraph also telephone (19th century)

made communication easier• Today, the Internet and mobile phones have become the

predominant media in communication

Modern ways of communication – pros and cons

• Pros

• Communication is faster and cheaper – e-mail, skype, ICQ

• Cons

• It is ruining real communication

• Addiction• Influence our

handwriting – lots of mistakes

Forms of communication

• Kissing, hugging, shaking hands

Colours and symbols• wi

purity, innocence

sadness, grief

love, passion

A dove

peace

An owl

wisdom

A lion – strength, courage, bravery

• “We have two ears and one mouth so that we can listen twice as much as we speak.”

•  Epictetus quotes (Greek philosopher)