community comms 26th oct first session final

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Community Communications Community Communications Tools for Community Groups Tools for Community Groups Monday 26 Monday 26 th th October 2009 October 2009 Jude, Mark, Eric sounddelivery

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On Monday 26th October Jude Habib ran an opening session at the Media Trust's Community Communications Training Day at Peckham Library. The event was run under the Learning Revolution Festival.

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Page 1: Community Comms 26th Oct First Session Final

Community CommunicationsCommunity Communications

Tools for Community GroupsTools for Community Groups

Monday 26Monday 26thth October 2009 October 2009 Jude, Mark, Eric

sounddelivery

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Who are we?Who are we?

Between us we’ve got over 23 years of BBC and Commercial experience

BBC – Social Action Campaigns across the BBC – radio / TV online

LBC/BBC Radio Cambridgeshire other Passionate about communications

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sounddelivery is a dynamic training production and communications agency.

Our mission is to help organisations shape and sharpen their messages and navigate the changing media landscape to

find new and exciting ways to get their stories heard.

Work closely with the Media Trust to deliver practical training

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Tools for Community GroupsTools for Community GroupsSession overviewSession overview

A shift in the communications landscape How do you communicate Essential Communications Traditional Communications Reaching out to new audience using Social Media Sharing best practice

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Who are you trying to reach?Who are you trying to reach? Funders Donors Trustees Staff Volunteers Media Partners Corporate Sector People Who Don’t Know Who You Are Global Reach ……..

And how are you

communicating with them?

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One Size Doesn’t Fit allOne Size Doesn’t Fit all

You are all unique

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What’s changed?What’s changed?

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The Changing Media ClimateThe Changing Media Climate

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What does this mean for us?What does this mean for us?What skills are required to make an What skills are required to make an

impact? impact?

My story of Ring Around Carers Disinterest Not on government agency Why relevant for our audience? Challenge to bring the story to life.....

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sounddelivery sounddelivery Our own communications mix in no particular order:

Monthly Enewsletter with relevant info tips etc

Face to Face – networking

Building personal relationships for example with journalists via telephone, meeting people for a coffee

Write occasionally for Third Sector

Website/which is a blogsite

Twitter, Facebook Fan page/Group/YouTube/Vimeo

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Website/which is a blogsite

Twitter, Facebook Fan page/Group/YouTube/Vimeo

Branding overall look and feel colours

Emails / our email signature

Database on an excel spreadsheet – split into different categories

Staff of 2 people pretty much full time and 1 x part time

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Peer to Peer support EG UK Press List – free forum for PR and journalism

professionals

Charity Web Forum/Yahoo group

Third Sector Charity PR and Communications Network Membership Networks – SEL

Other: Google Alerts Events

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Communications is a key part of what we doand enables us to punch

above our weight

We use a mix of traditional/non traditional comms methods

Most of the ways we communicate are free or low cost

All you need to decide is the right mix of communications for you

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What’s changed?What’s changed?

RSS-fed

You can now 'subscribe' to a feed, so content comes direct to you without you having to seek it out.

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Its up to you to figure out what the *something* is!

These are the tools that allow

you to do something

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What has changed?What has changed?

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What hasn’t changed?What hasn’t changed?

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ChallengesChallenges

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Are you talking their language?Are you talking their language?

It doesn’t matter what type of communications you use

Content is Key Get it right and people will be interested Continue to listen/read/subcribe/interact Join in the conversation through traditional/non

traditional methods Get involved – Tell their friends Find out more about you!

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Just because we can…Just because we can…

Doesn’t mean we should….

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Tips for creating a successful Tips for creating a successful communications strategycommunications strategy

Why? What? Who? Where? When?

...and then how.....

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Tips for creating a successful Tips for creating a successful communications strategycommunications strategy

Listen to podcasts, audio content, read blogs, explore social networking sites, watch vodcasts, read wikis – see what other organisations andhow they are communicating what they do

Involve your staff, supporters, volunteers - get their opinions & ideas,find out how they want to be communicated with.

Be yourself - don’t try and copy what’s already out there. Be innovative.

Share the responsibility if a small organisation ask team memberwhat they would like to do.

Create your own comms strategy – taking all factors into consideration

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Talk to us throughout the dayTalk to us throughout the day

If you would like these slides or more information, contact

[email protected]

For the best communications resourceshttp://www.mediatrust.org/training-events/training-

resources/online-guides-1#