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    SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN

    FOUNDATION IN NATURAL AND BUILT ENVIRONMENT

    AUGUST INTAKE 2014

    A COMPARATIVE ANALYSIS OF 2 BUSINESSES OF SIMILAR INDUSTRY IN

    DIFFERENT GEOGRAPHICAL LOCATIONS - FOOD INDUSTRY

    GROUP MEMBERS:

    JACK NG WAI KHONG 0317980

    YEO DOR EEN 0316224

    CHAN PEI SHAN 0318350

    LEE JIAN RU 0318132

    SUBJECT: PRINCIPLES TO ECONOMICS (ECN 30205)

    LECTURER: CHANG JAU HO

    SUBMISSION DATE: 1 DECEMBER 2014

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    Table of contents

    NO. CONTENT PAGE

    1. KEY SUMMARY 3

    2. BRIEF BIO OF THE BUSINESS 4-7

    3. COMPARATIVE ANALYSIS OF THE

    BUSINESSES COMPETITIVE TRAITS

    8-13

    4. RECOMMENDATION 14

    5. APPENDICES 15-16

    6. REFERENCE 17

    7.

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    Key Summary

    Nowadays, businesses are prevalent in capitalist economy. Without goodeconomy, people are not able to lead a good life and have a proper education. In

    this assignment, we are required to do a comparative analysis of two businesses of

    similar industry in different geographical locations.

    Our group consists of four members- Jack, Doreen, Pei Shan and Jian Ru.

    We chose food industryas our topic since food industry plays an important role in

    business world nowadays. There are too many varieties of food in the market, sowe decided to make our topic specific. Noodles restaurant has been chosen for our

    research.

    Noodles are popular among people with different ages and noodles shops

    can be found everywhere. For our research, we had chosen two noodles shops in

    Seremban and Klang valley. They are Yee Kee Beef Noodles (Seremban) and

    Sarawak Noodles House, SS15 (Klang Valley).

    We carried out research and went for an interview in these two noodles shop.

    After that, we made a comparative analysis between these two businesses. From all

    the researches and interviews we have done, we are able to understand how the

    business flow and we show our knowledge and understanding about the business in

    the report.

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    BRIEF BIO OF THE BUSINESS

    NAME:YEE KEE BEEF NOODLES

    LOCATION:No. 92, Jalan S2 D32,

    Seremban 2, 70300

    NUMBER OF BRANCHES AND

    EMPLOYEES: They have 3

    branches where 2 is located in

    Seremban and the other one is located

    in Kuala Lumpur. Hence they have up

    to 50 employees altogether in 3branches.

    MAIN PRODUCTS OR

    SERVICES SOLD: The main dishes

    they sold is Seremban Beef Noodles

    that they been selling for 2

    generations. The side dishes they sell

    are Penang Prawn Mee, Ipoh

    Chicken Hor Fun and etc.

    ESTIMATED CURRENT NUMBER OF CUSTOMERS:For weekend, the

    customers will be crowded in the morning until afternoon where almost 50 to 60customers, and slowly the amount of customers start to shrink in the evening. As

    for weekdays, the customers will be not as much as in the weekends, where

    estimated 30 to 40 customers per day, but the amount will be changed due to

    certain circumstances.

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    WHEN WERE THE BUSINESSES

    FOUND? : The business had already

    been passed down by two generation

    until now. So they decide to

    repackage the whole business from asmall stall to a bigger restaurant, so

    that the customers can have a better

    space to enjoy the services and foods

    served.

    WHO ARE THE FOUNDERS? : The founder is called Poon Yee. He is the

    original founder. Poon Yee is actually a China man, who came from China lasttime. So now he is old. Thats why the name of the shop is Yee Kee after his name.

    WHATS THEIR MOTIVE FOR STARTING THE BUSINESS? : The business

    had been continuing for all these years but its on a small scale so called stall, we

    kind of give in new packaging, a new concept where it is natural, but for restaurant

    to survive cannot sell only one item. So we need a few more items, we give in a

    concept and we give in an identity.

    WHATS THEIR RECENT DEVELOPMENT? : We will be continuing inSeremban, but we would like to spend more to KL, so that this type of beef noodle

    will be more well-knowned, because now this type of beef noodle like dry beef

    noodle, mostly famous in Seremban. Outside Seremban you hardly find it. The mee

    is called Lai Fun, it is mee but actually it is made out of pure rice. Inside is not

    hollow, so it is smooth.

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    NAME:SRK NOODLE HOUSE

    LOCATION:84, Jalan SS 15/4b,

    47500 Subang Jaya, Selangor.

    NUMBER OF BRANCHES AND

    EMPLOYEES:Now they have only

    one main restaurant, but in the

    following December, a franchise

    will be opening soon in SS2, Petaling Jaya. They only have 12 employees in the

    restaurant that includes the chef and waiter.

    MAIN PRODUCTS OR SERVICES SOLD:

    The main dishes they sell is Sarawak Kolok Mee

    which is the famous dish in the restaurant, and

    now they have invented a few dishes, like Ma

    Lat Kolok Mee.

    ESTIMATED CURRENT NUMBER OF

    CUSTOMERS: Since SS15 is quite a strategic

    place, where it placed nearby of 3 university

    and 1 private school, and also located at an

    urban area, so in the weekdays, the traffic there

    is chaos, which means there is a lot of

    customers especially in the weekdays and in the weekends. They estimate serve

    more than 60 customers per day as what I heard from the restaurant owner. Thecustomers are mostly students, employees and senior citizens as well.

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    WHEN WERE THE BUSINESSES FOUND? :

    The business were found by the owners fathers

    father, which means grandpa, and its passed on to

    3 generations.

    WHO ARE THE FOUNDERS? : Originally the

    mee is from Sarawak and had already bring down

    for three generation (by his grandparents), the

    ingredients used had never been reduced.

    Although I am in Kuala Lumpur, but I still use the

    original Sarawak ingredients to make it, so I can

    kept many of the customer from Sarawak here.

    WHATS THEIR MOTIVE FOR STARTING THE BUSINESS? :I manage

    this business from Sarawak to Kuala Lumpur, to do this business. I also have no

    idea how to manage it, but the only reason I did this business is how I make this

    bowl of mee that makes the customers feel worth it. You will have a lot of market

    competition. It is even more difficult to compete with them, so I never take this

    business as a market competition. For example, in KL, there is many coffee shops,but mainly the food is from Sarawak and Penang. But the distance from Sarawak

    to KL is only 2 hours. But why there is no businessman from Sarawak approach

    KL and start the business. Firstly, which is the soy sauce in KL is different with

    Sarawak. I also used a year in KL to find out the originality of soy sauce.

    WHATS THEIR RECENT DEVELOPMENT? : Very fast, the second franchise

    will be soon opened in December at SS2.

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    COMPARATIVE ANALYSIS OF BUSINESSES COMPETITIVE TRAITS

    i) NUMBER OF COMPETITORS

    For the beef noodle shop located in Seremban which is also known as

    Yee KeeBeef Noodles has only one main competitor around the area whereas

    for the Sarawak noodles located at ss15 and the shops name is Srk Noodle

    House has a lot of competitor at the area as there are a lot of food shops around

    the area which are cheap. This is due to the fact ss15 is a hotspot for college

    students as there are a few colleges located around the vicinity of ss15 and hence a

    lot of food shops at ss15.

    ii)

    THE MARKET SHARES OF THE BUSINESS

    The market shares of the businesses that we interview have slight

    difference, where for Yee Kee Beef Noodles he holds the half of the

    share of the restaurant since his shop is the second franchise but still he

    is under the same family as well, so he holds half of the restaurant shares.

    As for Srk Noodle House, he hold all of the shares of the business

    because he is the owner of the restaurant and the main franchise of the

    restaurant.

    TOP COMPETITORS

    The top competitors of Yee KeeBeef Noodles is Restaurant Yi Poh.

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    Hence, for Srk Noodle House has several competitors like Cosans

    Coffee shop, Burgertory and etc.

    iii) BRIEF BIOS OF EACH BUSINESS

    At Seremban, they only have one main competitor and that is the

    Restaurant Yi Poh which sells claypot Lou Xu Fan. The Lou Xu Fan is

    unique because unlike the Lou Xu Fan that can be found at Kuala

    Lumpur which are in pieces which looks like mouse tails as the name

    states, the Lou Xu Fan found in Seremban are all connected together like

    noodles but the texture and taste is exactly the same as the Lou Xu fan

    found in Kuala Lumpur. A lot of food critics have went and tried the Lou

    Xu Fan at Restaurant Yi Poh and all have given a positive feedback after

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    trying it. This is the reason Restaurant Yi Poh is the beef noodles main

    compeititor. On the other hand, for Srk Noodle house, the 3 main

    competitors are Foh Foh food court which is famous for its fried rice at a

    reasonable price, 96 restaurant which sells mixed rice where you can

    feast like a king at a very cheap price and Ooi noodle house which sellspork noodles and even though the price of the Ooi noodle house is

    slightly more expensive than the Srk noodle house which they sell at

    RM7.00 per bowl but serves in large portions and is has been said it is a

    place for pork lovers. So to enter the food business at ss15 is not easy as

    all these restaurant have not only been around for a long time which

    means they have a lot of regular customers but they are very cheap and

    delicious as well. Hence, these are the top 3 main competitors for the Srk

    noodle house.

    iv)

    STRATEGIES OF COMPETITIONS AMONG

    BUSINESSES

    For the business in Seremban which is the beef boodles, how they compete

    with their competitors is that they venture more to the social media to

    attract the attention for most of their customers for example, they have

    created a Facebook page so that more people will know more about the

    beef noodles located in Seremban. This is because most people in the

    world have a Facebook account. Their business is currently categories as

    quite successful as they have a constant amount of income every year and

    they currently have 2 branches which are both located in Seremban but

    there will be a new branch which is venturing more towards Kuala

    Lumpur. As for the Srk noodle house, how they compete with other

    competitors is through winning the hearts of their customers by setting an

    extremely low price for one bowl of noodles whereas it provides a lot of

    comfort for their customers such as a television to watch while eating and

    an air conditioners for their customers while waiting so they do not feel

    the heat. The business was not doing very well at the beginning but

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    business has recently gotten better for them but they are still trying to

    cover up for their loss. The business is currently going to open another

    branch which will also be closer to the city.

    v)

    OBSTACLES FACED BY NEW BUSINESSESThe main obstacle faced by businesses today is there are too many food

    businesses and it is hard to enter as a new market. This is because there

    are a lot of old food businesses with successor that they have already been

    taught their techniques to their successor in hopes their food will live on

    for years to come. Hence, the older food businesses would have regular

    customers and it would be harder for the locals to be attracted to the new

    business as they fear it is not worth the money and the locals have already

    gotten use to the taste and flavour of the older business and it is harderfor other people to change their preference one they have gotten use to the

    old one. In conclusion, it is not easy to overcome this barrier which has

    been made by the older business and the new business are required to

    work even harder to be able to compete with the other businesses.

    vi)

    NATURE OF THE MARKETSThe nature of the market of the Yee Kee Beef Noodles is that they havea monopolistic competition and this is due to the fact it has only one main

    competitor. The nature of the market of the Srk noodle house is perfect

    competition. This is due to the numerous number of competitors at ss15

    such as Ooi noodle house, Foh Foh food court and many more.

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    vii)

    SIMILARITIES AND DIFFERENCES

    Name of

    business

    Yee Kee Beef Noodles Srk Noodle house

    Similarities 1) Both of the noodle shop do not raise the price of their food at will becauseboth of them have regular customers.

    Differences 1) The view point of this shop is totry to earn money and constantly

    trying to attract new customers to

    come. This shows that the food stall

    focuses on trying to earn money.

    2) The shop has a set menu to order

    during certain periods of time such

    as the breakfast set menu as well as

    the lunch set menu.

    3) The shop is making good profit

    every year which is RM84,000

    annually. This shows that the

    business is very stable.

    1) The way the owner views his

    business is not to earn money but is

    to try to create a comfortable

    environment for his customers and

    he constantly thinks of how to make

    his food taste better for hiscustomers this could be known as

    comfort food for his fellow

    customers as well keeping the price

    low for his customers.

    2) The shop does not provide any set

    menu.

    3) This shop is suffering from a loss

    due large amount of facilities

    provided such as an air conditioner

    and a television but the price of one

    bowl of noodles does not cover up

    the cost of all the facilities provided.

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    viii)

    CONCLUSIONBased on my groups analysis about both the noodle shop we interviewed,

    we have concluded that Yee KeeBeef Noodles at Seremban is more

    successful than the Srk noodle house which is located at ss15. The main

    reason is because one bowl of noodles sold at Srk noodle house suffer a

    loss of RM 3.00. The loss from each bowl of noodle is because the owner

    of the noodle shop is selling one bowl of noodle for the price of RM5.50

    but his accountant told him that he needs to sell one bowl of noodles for at

    least RM8.50 to earn some profit as the owner wanted to install a

    television as well as an air conditioner to his shop for the comfort of his

    customers but he stuck to his principles and kept the price at RM5.50 perbowl. Besides that, another reason the beef noodles is more successful

    than the Srk noodles is because the beef noodle has been in business

    longer than the Srk noodles. The beef noodles has a 10 year experience in

    the food industry and even though the Srk noodle has been done for 3

    generation, it has been repackaged and moved elsewhere several times

    and has been in the food business at ss15 for 3 years only. Thus, the beef

    noodle shop is more renown than then Srk noodle shop. The beef noodles

    also has a franchise at Seremban 2 which is the new side of Seremban andit will soon branch out to Kuala Lumpur and since the beef noodles have

    been in the business longer, it has more regular customers than then srk

    noodles. Hence, this proves that the beef noodles is more successful than

    the srk noodles.

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    RECOMMENDATION

    Based on the analysis of two shops we interview, we learnt quite a lot of knowledgeregards about how businesses being managed, how the elements of businesses

    which is plan, organize, lead and control had taken place in the process of

    business, the obstacles they faced when there is a downfall, how to change the

    prices of products based on market price and a lot of it which cant be mentioned.

    Different people have different ways to manage their business as some of them

    treated business as a way to be filthy with profits earned, some of them is to inheritthe business where their parents left and even some of them make business as a

    dream of theirs.

    But still the recommendation I give on improving the competitiveness for each

    business with proper justification. Firstly, for them to compete with the market,

    they need to have certain skills and strategies so that they wont struggle from loss,

    like for example which is the marketing skills obtained. Like how you promote your

    products, services and of course your restaurant. So the main way to promote your

    business is through social media, like for example which is Facebook and Twitter

    as promotion. Through Foursquare and Swarm is another to promote your

    marketing by checking in the location. Advertisement on television and radio can

    also help a lot by attracting customers to approach you.

    Secondly, we need to research the overall market, where we can discovered the

    hidden strength and weakness of our competitors or even our own businesses as

    well. After you analysis everything, then you need to compare between your

    business and other businesses so that you can know what to improve and

    improvised for your business, so that you can monopoly the whole market as well.

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    APPENDICES

    Facebook Page

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    Photo of restaurant interview and competitors(Premises, Products, Services)

    All the photos is included on the slides above:

    Brief Bio of the restaurant interviews section &

    Top Competitor section.

    Interview Videos (YOUTUBE LINK)

    1)https://www.youtube.com/watch?v=G0SQZfn9Ufc(BRIEF BIO VIDEO)2)

    https://www.youtube.com/watch?v=2vMCVZFe6OU(COMPARATIVE

    VIDEO)

    3) https://www.youtube.com/watch?v=7n21w3Xmcik

    (RECOMMENDATION & CONCLUSION VIDEO)

    https://www.youtube.com/watch?v=G0SQZfn9Ufchttps://www.youtube.com/watch?v=G0SQZfn9Ufchttps://www.youtube.com/watch?v=G0SQZfn9Ufchttps://www.youtube.com/watch?v=2vMCVZFe6OUhttps://www.youtube.com/watch?v=2vMCVZFe6OUhttps://www.youtube.com/watch?v=7n21w3Xmcikhttps://www.youtube.com/watch?v=7n21w3Xmcikhttps://www.youtube.com/watch?v=7n21w3Xmcikhttps://www.youtube.com/watch?v=2vMCVZFe6OUhttps://www.youtube.com/watch?v=G0SQZfn9Ufc
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    REFERENCES

    1)

    Yee Kee Signature Dish. Assessed on 30/11/2014:

    http://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfm

    dvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIB

    JWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_in

    dex=2&pp=home

    2) Sarawak Noodles. Assessed on 30/11/2014:

    http://www.mydeliciousfoods.com/only-rm11-for-sarawak-cuisine-set-meal-main-dish-dessert-for-2-persons-at-srk-noodles-house-subang-jaya/

    E-BOOK & BOOK REFERENCES

    1)

    Author unknown. (2011). Defining and measuring oligopoly, Retrieved on

    30 November, 2014 from

    http://www.economicsonline.co.uk/Business_economics/Oligopoly.html

    2) Buchhoitz,K. (2009). Business & society. South-Western/Cengage Learning.

    3) Business today, (2001). Twenty First Century Media.

    http://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=homehttp://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=homehttp://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=homehttp://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=homehttp://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=homehttp://www.mydeliciousfoods.com/only-rm11-for-sarawak-cuisine-set-meal-main-dish-dessert-for-2-persons-at-srk-noodles-house-subang-jaya/http://www.mydeliciousfoods.com/only-rm11-for-sarawak-cuisine-set-meal-main-dish-dessert-for-2-persons-at-srk-noodles-house-subang-jaya/http://www.mydeliciousfoods.com/only-rm11-for-sarawak-cuisine-set-meal-main-dish-dessert-for-2-persons-at-srk-noodles-house-subang-jaya/http://www.economicsonline.co.uk/Business_economics/Oligopoly.htmlhttp://www.economicsonline.co.uk/Business_economics/Oligopoly.htmlhttp://www.economicsonline.co.uk/Business_economics/Oligopoly.htmlhttp://www.mydeliciousfoods.com/only-rm11-for-sarawak-cuisine-set-meal-main-dish-dessert-for-2-persons-at-srk-noodles-house-subang-jaya/http://www.mydeliciousfoods.com/only-rm11-for-sarawak-cuisine-set-meal-main-dish-dessert-for-2-persons-at-srk-noodles-house-subang-jaya/http://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=homehttp://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=homehttp://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=homehttp://ivanyeekee.getmybusinessonline.com.my/_image?album_id=ah1zfmdvb2dsZS1idXNpbmVzcy1zaXRlYnVpbGRlcnIQCxIKUGhvdG9BbGJ1bRgCDKIBJWl2YW55ZWVrZWUuZ2V0bXlidXNpbmVzc29ubGluZS5jb20ubXk&image_index=2&pp=home