Hair and Beauty Department Course Handbook

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Welcome to the Hair and Beauty Department

Introduction

This is your course handbook; you are advised to read through the handbook carefully. It will help you understand what you can expect from the College and your course and what is expected from you. It will also help you to find your way around the College, use its resources to make your time at the College productive and enjoyable.

Use your induction, tutorial & course handbook as a first reference if you require any information about your course; it will provide you with the answers that may arise throughout your stay at Hopwood Hall College and the course you enrol on.

If you have any questions that are not dealt with in the handbook, or if you require further information about any aspect of the college, then please ask your personal tutor or any of the session tutors.

Principal of Hopwood Hall: Derek O’Toole

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Aim of the handbook

Introduce you to your:

College Address and contact numbers Course aims Personal tutors Description of sessions Units on your course Course assessment The appeals procedure Salon dress code Stationary requirements Succeeding on your course

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College Address & telephone numbers

If you need to contact college or a member of staff by post:-

Hopwood Hall CollegeSt Mary’s Gate

RochdaleLancashireOL12 6RY

If you need to contact college or a member of staff by telephone:-

College number 01706 – 345346

Direct line to the riverside salon 01706- 751106

Liz Fisher – Program Manager 01706 – 345346 Extension 2202

Hair and Beauty staff room 01706 – 345346 Extension 2242

Learning resource centre 01706 – 345346 Extension 2309

Crèche 01706 – 345346 Extension 2247

SST – Lianne Cole 01706-345 346 Extension- 2206

If you wish to email any of the team the addresses are:(Type in lower case) first name.surname @hopwood.ac.uk

The aim of this course is designed to: -

Prepare you for further education (e.g. VRQ level 2, level 3 Diploma or a degree course, depending on your level of entry)

Give you the skills and understanding required for the qualification4

Prepare you for the world of work

Although the main purpose for you is to gain a qualification to enable you to seek employment, you will be developing other types of skills. These will enable you to:

Communicate effectively ( very important in our industry)

Stimulate your interest and provide opportunities for the development of personal qualities

Help you build your confidence, independence and personal development

Assist you to be flexible and resourceful in response to the changing demands of your industry

Promote a positive attitude to work and working with and for other hairdressing-related industries

Work effectively and safely

Develop a strong team approach

Your Personal tutors

Your course is run by a team of staff who have wide experience of the profession and an up to date knowledge in our industry

Course tutor: Contact number:

Session tutor: Session name: Session time:

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Personal tutors email address: ______________________________

Demonstration and practice

Tutors will demonstrate variety of skills and techniques. You will practice what you have seen on each other & eventually carry out treatments on clients, family & friends. Visits and guest speakers will be arranged throughout your course to develop more awareness of the various Industries’ Skills available.

Theory Classes

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You will be given the essential knowledge requirements for each unit area though completion of a study packs, tasks, assignments, written test papers and case studies for each unit.

The Riverside Salon

These sessions provide you with the initial opportunity to practice your skills in a realistic working environment.When you have achieved competency you will be assessed against the awarding bodies set of performance criteria and against a specific range of activities. As the salons are run as commercial salons, they may not always finish on time. Students are expected to complete a weekly rota for the duration of there course

Tutorials with SST

The intent of this session is to track your achievements to date action plan all future work and to monitor and support you through your course. This is usually done on a one to one basis through an appointment system.

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Units you will be studying on your course

Your tutor will inform you about which units you will be covering on your course. List them in the table below:-

Qualification Title

Unit No. Unit name

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Course assessmentsAssessment Strategy

Assessments will take place throughout the programme.

The assessment process will be explained fully during the induction programme and re-enforced throughout your course duration.

Students will be provided with a year plan which will clearly detail the dates of each assignment. This must be followed!

Assessments will draw upon real and simulated activities to reflect the work situations that professional hairstylists are likely to encounter and around which the course content is developed.

Internal assessments will be linked to students evidencing the performance criteria across the range. These may be completed through observation; oral or written questioning; projects and case studies.

Externally set assessments will also be completed throughout the year.

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The student will also need to provide a Portfolio of evidence which is externally verified. Ask your tutor if you can see an example of a completed portfolio.

The Portfolio will include all the mandatory and optional units, external tests as well as observation and witness logs. It may also include written assessments, photographs, or anything else which proves that the performance criterion has been met. Your tutor will guide you as to the building of your portfolio within tutorials.

All work will be internally and externally verified. External verification occurs twice a year where an Officer from the awarding body visits to check that quality standards are being met by the centre. You may be required to attend this session outside your normal time table. If this is the case, your tutor will give you plenty of notice.

Responsibilities of Students

a) It is the responsibility of the students to submit work for assessment

b) If a student fails to submit work for assessment without good cause, the assessors have the authority to deem the student to have failed the assessment concerned.

c) Following the College policy, all students will be expected to fulfil a minimum of 90% course attendance with 90% punctuality.

d) If a student is found to have cheated or attempted to gain unfair advantage, the assessors may stop the assessment at that point and disciplinary action may be taken.

TimingsYour tutor will give you an assessment planner with set date when tasks, case studies are due to be completed. However, the results of your failure to submit on time, without a valid reason, may lead to disciplinary action.You may discuss your work with your tutor to get feedback on how to improve.

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Presentation of workPrepare a front cover and contents page for your assignment and present your work in a clear and logical sequence.For research and report tasks you may wish to refer to books, information given to you by your tutor or you may wish to research the internet. If you do this, remember to include a reference to show where the information came from. You must also provide the answers in your own words – your assessor obviously knows the way you normally express yourself so they will be able to tell if you have simply downloaded material or copied it directly from a textbook.You may also wish to include any relevant charts, pictures and leaflets you have collected. Use colours, symbols and diagrams, where you think they will help to illustrate your answers.Your tutor will guide you if there is any part of this assignment that you do not understand.

Observations

Before presenting yourself for the final observation task for an assessment please ensure that:

• Your tutor/assessor agrees that you are ready for the assessment. This will usually result from an appraisal of your log of the various practical works you have completed during the course.• You are sufficiently familiar with the Health and Safety at Work Act, COSHH regulations and the Electricity at Work Act, as they apply to you, the client and the salon, so that you can undertake this assessment safely.

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Candidate records of course work:

Candidates must keep their work neatly and safely in a portfolio. This will include:

External assessment results Assignments Practical observation evidence Photographs of work

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The Appeals Procedure

If during your course, you feel that the assessment decision has not been fair, or you have not access to assessment, you should take the following steps.

How to appeal:Stage 1Approach the member of staff concerned and ask for further information about the assessment or other matters affecting your progress.Stage 2If you are not satisfied with the outcome, make a formal appeal in writing to the section leader. The appeal must state clearly the details and the grounds for your appeal. This should be done within one month of situation occurringStage 3The section leader will try to resolve the case to your satisfaction. This may involve an independent reassessment of your work by another staff member, who is professionally qualified to judge your work. The school Manager will be informed of the outcome and may be involved in helping resolve the matterStage 4If the grievance is not resolved with one working month, the school Manger will ask the programme Director to convene a meeting of the Academic Appeals Committee. The school Manager will prepare a report.Stage 5You will be given notice in writing at seven days before the hearing of your case by the Academic Appeals Committee. A copy of the Academic Appeals procedure will be sent to you. You have the right to attend the hearing and state your case. A friend may accompany youStage 6Within seven working days of the hearing you will be informed of the final decision. The final authority rest with the Academic committeeStage 7:If unresolved you can apply to the awarding body to take your appeal to the Group Appeals BoardStage 8: Candidates who feel that their appeal is still not resolved at this stage can to choose to submit their case to an independent appeals tribunal

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Salon Dress Code

When attending any practical session at any time on the programme the following dress code must be kept to:-

Item All Students

Uniform(college approved)

Brown tunic top Brown trousers- must be below knee lengthNO jeans/linen materials allowed.

Shoes(college approved)(No trainers)

Full toe Plain black – hairdressing/combined Plain brown-beauty Low heel

Hair Clean and neatly tied away from face and shoulders

Jewellery No Jewellery (except plain wedding band) Fob watch

Nails Clean and short No enamel No nail extensions

Makeup Light makeup

Skin piercing & tattoos

No facial or tongue piercings may be worn whilst working in the salons.

No offensive tattoos allowed

Stationary requirements

Mandatory

Two – four A4 lever arch files 14

Two packs of wide dividers X 10 One pad of A4 paper One pack of plastic wallets (50) Pens/pencils Pencil sharpener /erasers Ruler Highlighting pens Pencil case

All the above to be purchased by the 2nd week on your course

Optional Camera Paper scissors Glue Plain paper Computer or laptop

Succeeding on your Course

Your success will depend mainly on how committed and hard working you is, how well you use the resources available and how well you manage your time. If you do the above then you should achieve your certificate with flying colours!Your checklist for success: -Attend all of your classes!

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If you need to be off for a valid reason let your tutor know BEFOREHAND. Arrange alternative attendance of sessions missed to enable you to keep you with your programmed of work

Arrive before class starts!

If you arrive late you will be asked the reason. Unavoidable reasons i.e. bad weather will be accepted but lateness for no reason is rude and inexcusable to the class. In a salon situation 5 minutes late means potentially an extra hour at the end of the working day! Part of our insistence is preparing you for the working day. An incentive scheme for full attendance and punctuality will be introduced to each group to encourage good practice in students.

Bring all your equipment!

Before you set out from home, consider what you need for that day.

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Attendance

Minimum 90%

What you can expect of us

We offer high quality education & training

We offer high quality resources & salons

Highly qualified staff with a wealth of experience

Access to computers

Induction into the college

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Assessment details & calendar

Fair assessment relevant to the awarding body criteria

Programme of study & timetable

Access to appropriate support

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