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CPAs getting ahead with data analytics CPAs 2.0: Keeping Pace with the Business Transformation 14 June 2019

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Page 1: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

CPAs getting ahead with data analytics

CPAs 2.0: Keeping Pace with the Business Transformation

14 June 2019

Page 2: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Solutions and applications

CPAs getting ahead with Data & Analytics

Data analytics – An overview

Drilling down –

What is data

and analytics?

Sample case

studies

Practical use

of data and

analytics by

CPAs

Contents14 June 2019

2

Page 3: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

11Data analytics –An overview

Page 4: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

What is all the fuss about?

4

14 June 2019CPAs getting ahead with Data & Analytics

Page 5: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Companies are creating

data at an

exponential rate and

are telling us the growth

in value created from

these data assets is

not keeping pace.

Isla Lipana & Co., PwC

14 June 2019CPAs getting ahead with Data & Analytics

5

Page 6: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Companies are often

missing out on being

able to improve

decision making

from data that is at the

fingertips but not

available for detailed

analysis.

Isla Lipana & Co., PwC

14 June 2019CPAs getting ahead with Data & Analytics

6

Page 7: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Organisations struggle to corral data into useable and actionable intelligence, and the main reason for their frustration is ‘lack of analytical talent’, followed closely by ‘data siloing’ and ‘poor data reliability’.

PwC’s 22nd Annual Global CEO Survey

14 June 2019CPAs getting ahead with Data & Analytics

7

Page 8: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

What should be done?

To realise the potential of the rich data assets and enable insightful analytics, it is important to:

Bring granular data into powerful, intuitive visualisation tools.

Combine business acumen and data understanding to create the linkage between operational data and financial performance.

14 June 2019CPAs getting ahead with Data & Analytics

8Isla Lipana & Co., PwC

Page 9: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC 9

Video

14 June 2019CPAs getting ahead with Data & Analytics

Page 10: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

12Drilling down –What is data and analytics?

Page 11: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Data & Analytics

14 June 2019CPAs getting ahead with Data & Analytics

11

Poll Scan the QR code

or use the link belowLink: www.menti.comCode: 75 46 98

Page 12: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Data and analytics

12

14 June 2019CPAs getting ahead with Data & Analytics

Examining meaningful patterns in data to uncover stories behind the numbers

Draw conclusions from large volumes of data for business gain

Reveal hidden relationships and actionable insights to optimize business decisions

Quality

Experience

Efficiency

Insights

Page 13: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Adaption of

Gartner’s analytics

maturity curve

The Spectrum of Analytics

14 June 2019CPAs getting ahead with Data & Analytics

13

Descriptive

Analytics

Diagnostic

Analytics

Predictive

Analytics

Prescripive

Analytics

valu

e

Complexity

What

happened?

Why did it

happen?

What will

happen?

How can we

make it

happen?

Advanced Analytics

Business Intelligence

Page 14: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

1. Extract data from your

system

2. Cleanse, transform and

validate your data into a

common data model

3. Load your data into

enablers/tools

The Three Pillars of Data & Analytics

14 June 2019CPAs getting ahead with Data & Analytics

14

Test transactional data using

automated algorithmsVisualize test results for better

understanding and deep dive

insight of your data.

0101

Extract, Transform,and Load

Data Analytics Data Visualization

Page 15: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodologyYou are tasked to create a report on the doctor visits of medical representatives.

You have the following data to use:

NOTE: Valid Visits to Doctors by Medical Representatives are done on Weekdays between 8AM to 7PM.

14 June 2019CPAs getting ahead with Data & Analytics

15

1 2Doctor’s Visit Table Doctor’s Specialization

Page 16: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Extraction• Tables provided Doctor’s Visit Table and Doctor’s

Specialization

14 June 2019CPAs getting ahead with Data & Analytics

16

0101

Doctor’s Visit Table Specialization

Page 17: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Transformation• Import Data sets in a tool(ACL) for cleansing

14 June 2019CPAs getting ahead with Data & Analytics

17

0101

1 2

Page 18: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Transformation• Separate DATETIME field into two fields, to reflect

“Date” and “Time”

14 June 2019CPAs getting ahead with Data & Analytics

18

0101

Page 19: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Transformation• Add specialization field under Doctor’s Specialization

file to Doctor’s Visit fileo Identify key field to connect files

14 June 2019CPAs getting ahead with Data & Analytics

19

0101 1

2

Page 20: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Transformation• Add specialization field under Doctor’s Specialization

file to Doctor’s Visit fileo Link the files using the key field and add

specialization field

14 June 2019CPAs getting ahead with Data & Analytics

20

0101

Page 21: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Loading• Load data in your analytics tool (ACL/Power BI) for

analysis and visualization

14 June 2019CPAs getting ahead with Data & Analytics

21

0101

Page 22: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Analytics• Apply business rule in the data:

Valid Visits to Doctors by Medical Representatives are done on Weekdays between 8AM to 7PM.

14 June 2019CPAs getting ahead with Data & Analytics

22

Page 23: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Analytics• Identify invalid visits

o Determine total count of invalid visits beyond Office Hours.

o Determine total count of invalid visits on Weekends.

14 June 2019CPAs getting ahead with Data & Analytics

23

Page 24: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Analytics• Identify invalid visits

o Determine total count of invalid visits beyond Office Hours.

o Determine total count of invalid visits on Weekends.

14 June 2019CPAs getting ahead with Data & Analytics

24

Page 25: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Applying data & analytics methodology

Data Visualization• Use visualization tool (Power BI) for other insights

and continuous monitoring thru frequent data refresh

14 June 2019CPAs getting ahead with Data & Analytics

25

Page 26: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

13Practical use of data and analytics by CPAs

Page 27: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

New leader or

change in C-suite

Recent M&A

Change in systems

Excel hell

Manual Processes

Leakage

Thinking about BI

Need for more insights

Need better visibility

Data Analytics Trigger

14 June 2019CPAs getting ahead with Data & Analytics

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Page 28: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Work activities using massive data

14 June 2019CPAs getting ahead with Data & Analytics

28

Poll Scan the QR code

or use the link belowLink: www.menti.comCode: 75 46 98

Page 29: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Purchase to pay analytics

14 June 2019CPAs getting ahead with Data & Analytics

29

Payables Officer

Out of hours processing

Page 30: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Purchase to pay analytics

14 June 2019CPAs getting ahead with Data & Analytics

30

Procurement, Regulatory/

Compliance Officer and CFO

Vendors on exclusion lists

Page 31: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Purchase to pay analytics

14 June 2019CPAs getting ahead with Data & Analytics

31

Risk Officers

Invoice splitting

Page 32: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Purchase to pay analytics

14 June 2019CPAs getting ahead with Data & Analytics

32

Auditor or Risk Officers

Duplicate invoices

Page 33: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

14Sample case studies

Page 34: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Data driven insights to identify and avert risks

34

14 June 2019CPAs getting ahead with Data & Analytics

• Used data analytics to provide

management an executive view of

the composition of their operations.

• The dashboards provided granular

visibility of business processes

enabling identification of risks such

as overpayments.

It’s more important now than ever to stay aware

of what’s happening around us.“Results

Untimely payments were

identified enabling

opportunities for cost

saving.

Potential goods

dispatched after expiry

which could result in brand

and reputation risks, were

identified.

Discovered purchases

from multiple vendors with

the same goods at

different prices, leading to

missed cost savings.

Page 35: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Detect suspicious activity and prevent fraud

35

14 June 2019CPAs getting ahead with Data & Analytics

Task

To conduct a

purchase to pay

analysis for a FMCG

manufacturer.

To present findings to

support a Risk

Assurance anti-fraud

team.

To understand how

standard review

processes were

circumvented.

… it’s about business insights to action, and it all starts with the data.“

Outcome

Detected fraudulent

transactions sold as a

service that never

occurred.

Purchase orders requiring

senior management

review was split into 8

payments for a junior

reviewer to circumvent

standard review process.

Increase in client

interaction as well

as the ability to

ask more specific

questions during

post-investigation

workshop.

Page 36: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Exploratory data analytics to identify process improvements

36

14 June 2019CPAs getting ahead with Data & Analytics

Task

To profile and test

purchases and deposits

data

To extract additional value

by highlighting potential

areas of irregular behaviour

and cost recovery in loans

and investments data

To assess compliance

with Know-Your-

Customer (KYC) policies

of the company

… uncover trends and irregular behaviour using 100% of the data.“

Outcome

Detected significant

payments made to “Cash”.

Determined vendors with

a mix of PO-based and

non-PO-based

transactions with the

company

Identified common

information not

captured by

personnel in the

customer master

data

Page 37: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

15Solutions and applications

Page 38: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Order to Cash Analysis

38

Identify unusual sales behaviours, monitor compliance with sales guidelines, discover potential areas of revenue leakage, and explore 100% of customer and sales transactions

14 June 2019CPAs getting ahead with Data & Analytics

Page 39: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Purchase to Pay Analysis

39

Explore invoice, payment, purchase order and vendor master data to identify unusual spending patterns, monitor compliance with purchasing guidelines and explore individual transactions.

14 June 2019CPAs getting ahead with Data & Analytics

Page 40: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Payroll Analysis

40

Transform employee pay slips, electronic fund transfer files and HR master data into meaningful insights and tests that can be used to address specific business risks and areas of non-compliance.

14 June 2019CPAs getting ahead with Data & Analytics

Page 41: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Employee expense analysis

41

Discover trends and patterns within the population that otherwise would not be apparent. Multiple filters can be applied to further analyze the information within the expenses population.

14 June 2019CPAs getting ahead with Data & Analytics

Page 42: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Working Capital

42

Continuously monitor payables, receivables and cash level and identify opportunities to improve contract negotiation, cash management and bad debt governance

14 June 2019CPAs getting ahead with Data & Analytics

Page 43: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Custom-fit analysis

43

Tailored to company-specific needs

14 June 2019CPAs getting ahead with Data & Analytics

Insurance claims

analytics

Operational

enhancer for

emerging business

in TMT industry

Reserve oversight

notification for

insurance

Claims risk

assessment

E-commerce

digital radar

Retail marketing

analysis

Retail

distribution risk

radar

Premium

recalculation

Spend analysis

Revenue

recognition

analysis

RAVE Social

sentiment

analysis

Credit notes

analytics

Customer

waivers

analysis

Interest

recalculation

Retail

sales/store

finance/inventory

analyser

Financial crime

alert monitoring

Financial crime

diagnostic

platform

Suretax fixed

assets

Page 44: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Custom-fit analysis

44

Tailored to company-specific needs

14 June 2019CPAs getting ahead with Data & Analytics

Loan origination

overstatement

Multi-variable

heatmap for

mortgage loan

origination

Testing new core

banking system

Capital efficiency

opportunities on

mortgage offset

accounts

Legacy policy

system

reconciliations

Data integrity

monitoring

Credit card

payment allocation

re-performance

testing

Fees conduct

risk review

Complaints

analysis &

sentiment

measurement

Fair-fee-

charging check

Data quality Accountability

dashboard

(BEAR)

Data workflow

automation

Brokerage

recalculation

Account erosion

analysis

Process

intelligence over

transport

accident claims

Life claim

profiling

Roll-forward

reconciliations

Valuation

reperformance

Page 45: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

Custom-fit analysis

45

Tailored to company-specific needs

14 June 2019CPAs getting ahead with Data & Analytics

Demographic

analysis

Patient data analysis Suspicious

transaction analysis

Revenue assurance

Conduct

analytics

platform

Revenue

CAATS

Maintenance

repairs and

automations

Credit loans

process

analysis

Asset quality

policy

compliance

Page 46: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

Isla Lipana & Co., PwC

16Q&A

Page 47: CPAs getting ahead with data analytics - PwC · CPAs getting ahead with Data & Analytics 14 June 2019 Task To conduct a purchase to pay analysis for a FMCG manufacturer. To present

pwc.com/ph

Thank you

© 2019 Isla Lipana & Co. All rights reserved. Isla Lipana & Co. is a Philippine member firm of the PricewaterhouseCoopers global network.

Not for further distribution without the permission of PwC. In this document, “PwC” refers to the network of member firms of PricewaterhouseCoopers International

Limited, or, as the context requires, individual member firms of the PwC network. Each member firm is a separate legal entity and does not act as agent of PwCIL or any

other member firm. PwCIL does not provide any services to clients. PwCIL is not responsible or liable for the acts or omissions of any of its member firms nor can it

control the exercise of their professional judgment or bind them in any way. No member firm is responsible or liable for the acts or omissions of any other member firm

nor can it control the exercise of another member firm’s professional judgment or bind another member firm or PwCIL in any way.

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