cs hardware software requirements

Hardware and Software Requirements for Client-Server Model

Hardware and Software Requirement for Client-Server Model

4010 Moorpark Avenue, Suite 222, San Jose, CA 95117. Phone (Sales): 8776936748 Phone (Support): 408873 3032

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1. Introduction

This document provides the hardware and/or software requirements for PrognoCISTM in Client-Server model; it includes PrognoCIS EMR (Electronic Medical Records) through browser; EMR app; PMS (Practice Management Software) through browser; Patient Portal through browser; Patient Portal app; and Referring Doc Portal through browser.

2. PrognoCIS Setup

2.1 Hardware Requirements

2.1.1 PrognoCIS Server

It stores the main PrognoCISTM application and medical records data. Following is the detail on Server specification and suggested model:

Users Specifications and Suggested Model

For small clinics up to 5-7 users

Dual processor: Each processor Quad core 2.6 GHz or higher, 32 GB RAM, and RAID-5 Configuration with at least 3 disks of 500 GB minimum.

Clinic is responsible for the system backup. Bizmatics will provide instructions on specific PrognoCISTM data for which back up has to be taken on a regular (at least daily) basis. Clinic can add any hardware required for the backup solution.

Ethernet, Fax Modem

Microsoft Windows Server 2012 R2 with SQL Server 2012 – SP (Service Pack) 2 or SP3. Additional CALs to be purchased based on number of users.

Display monitor, Keyboard, Mouse as required.

Note: Please select the latest and the best available models for your budget as these models and their capabilities change very frequently.

Hint: Even a single processor would do with 16 GB RAM but



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Users Specifications and Suggested Model

Users have to remember that when they grow, then the server will also need to be upgraded/ replaced. SQL server, Express Edition can be used as an alternative to Standard edition.

For up to 25 users

Dual processor: Each processor Quad core 2.6 GHz or higher, 32 GB RAM, and RAID-5 Configuration with at least 3 disks of 500 GB minimum.

Clinic is responsible for the system backup. Bizmatics will provide instructions on specific PrognoCISTM data for which back up has to be taken on a regular (at least daily) basis. Clinic can add any hardware required for the backup solution.

Ethernet, Fax Modem

Microsoft Windows Server 2012 R2 with SQL Server 2012 – SP (Service Pack) 2 or SP3. Additional CALs to be purchased based on number of users.

Display monitor, Keyboard, Mouse as required.

Note: The Disk Space is a direct function of the amount of documents that get attached, so depending on that volume disk space will have to be planned.

For more than 25 users

Please contact Bizmatics to discuss and finalize specifications. A setup with two Servers, one for Database and the other for Application may be required.

2.1.2 Backup Server (Optional)

It stores periodic backup of PrognoCISTM application and medical records data.

Specifications and Suggested Model Quantity

Should have at least 50% power of the production server. 1



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Specifications and Suggested Model Quantity

Note: Required in case of hardware failures to the main server. Client to decide based on their needs.

3 PrognoCIS Access

3.1 Hardware and Software Requirements; Browsers supported; and Screen Resolution

Tablets, iPhone, iPad, or Laptops are used by physicians and nurses. It can be carried anywhere and allows a complete documentation of patient encounter as the User moves from one room to another.

Desktops or Laptops are used by any staff that needs access to clinical data or billing data but does not necessarily use wireless, portable connectivity.



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Windows Desktops and Laptops

1. Hardware: Dual core / Core 2 Duo CPU with 1.8 Ghz or higher

Min 2 GB RAM. 4 or 8GB RAM if using Dragon Naturally Speaking

500 GB or higher Hard Disk

802.11 G integrated wireless card/built-in card

Ethernet Adapter (optional)

2. Software: Microsoft Windows 7 and above for Laptops, Desktops. Business/ Professional versions are recommended.

3. Browser: Internet Explorer (IE) version 11; and

Chrome 45 and above

4. Screen Resolution:

1. 1366x768 [Recommended rectangular monitor]

2. 1280x1024 [Recommended square monitor]

3. 1920x1080 [Highest resolution monitor]

Macs and MacBooks

1. Hardware: Processor: 1.8 GHz

RAM : 4 GB and above

Hard disc: 500 GB

OS Version: 10.10: "Yosemite" and above

2. Software: Mac OS version 10.8 and above



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3. Browser: Safari 9 and above

4. Screen Resolution:

1280 x 800 [best for built in display)

PrognoCIS app iPads and iPhones

1. Hardware: iPAD MINI WI-FI 16 GB

2. Software: iPad

iPad: iOS (for iPad version 7 and above);

iPad (web application): iPad iOS 8 and above

iPad mini 2 with iOS 8 and above

iPad Air with iOS 9.0

Note: Web application is not supported on iPhone

iPhone [EMR app and Patient Portal App]

4S and 5S with iOS 8 and above

3. Browser: Safari browser, the version depends upon the OS in use.

Patient Portal App on Android Phones

1. Hardware: Android Phones

2. Software: Android 5.0 and above



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3. Browser: Not Applicable.

3.2 Wireless Router

Broadcasts and receives data wirelessly to/from Tablet PCs/ Laptops/ Desktops and other wireless equipment connectivity required in practice.

Specifications and Suggested Model

802.11 G/N wireless compatible or higher router required if using wireless devices.

3Com, Linksys, Netgear or similar recommended for smaller offices

Cisco Aironet recommended for larger offices

Note: Please select the latest and the best available models for your budget as these models and capacities change very frequently.

3.3 Internet Speed

A business class DSL line or equivalent is required for practices of 15 users or less. For larger practices (more than 25 users), a T-1 line or greater may be required.

4 External Devices (Optional)

4.1 Scanner

It enables staff to scan and digitally attach any pertinent documents to patient’s medical records.


Document scanners:



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TWAIN Compatible and Non-TWAIN Compatible are two types of Document Scanners supported by PrognoCIS.

Following is the list of TWAIN Compatible, One Touch Scanners that are supported for scanning documents directly into the EMR system:

Fujitsu

Brother

HP

Canon

Epson

Note: All the scanners mentioned in the list must be Twain compatible and the scanners own scanning software must be installed.

For example- if you have Fujitsu scanner then Fujitsu’s own scanning software called “ScandAll Pro/Paper Stream” must be installed on the local computer.

Following is the list of non-TWAIN Compatible scanners that require files to be manually attached:

Fujitsu Scan Snap series

HP

Dell

Brother

Epson

Canon

Xerox

Note: For a non-TWAIN compatible scanner, the scanner should be configured in such a way that the scanned file is saved in a specific folder locally (i.e. in a local computer). PrognoCIS installs its own FTP utility in the local computer and moves the file from the local folder to a server on Cloud; the documents are then required to be attached manually.



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Card Scanners:

The OCR and non-OCR card scanners of ScanShell card scanners are the only ones supported in PrognoCIS. These scanners scan Identity cards and Insurance card directly into PrognoCIS. OCR scanners capture data from Card into PrognoCIS whereas non-OCR scanners capture the Card image only into PrognoCIS directly.

Duplex and Simplex are two kinds of scanners. Duplex, scans both the side of the card in one click whereas Simplex scans one side of the card in one click.

Following is the list of OCR scanners supported in PrognoCIS:

1. SnapShell IDR – Simplex

2. Scanshell-800R- Simplex

3. ScanShell 800DX – Duplex

4. ScanShell- 3100D- Duplex (Please check the company website for OCR compatibility)

Following is the list of non-OCR scanners supported in PrognoCIS:

1. Scanshell- 800-DXN- This is a Duplex scanner

2. ScanShell- 800-NR- This is a Simplex Scanner

3. ScanShell-800-N- This is a Simplex Scanner

4. ScanShell 3100DN- Duplex

Note: PrognoCIS supports Internet Explorer (IE) browser, version 10 and 11 for card scanning.

4.2 Printers

It enables staff to print out patient education, Lab orders, Letters, reports, prescriptions, CMS 1500, statements and ledgers. Following is the specifications and its suggested models:


Printer



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Networked printers are recommended.

Label printer

- DYMO Label Printer 400 turbo Version 8

- DYMO Label Writer 450 Turbo

Note:

PrognoCIS supports Internet Explorer (IE) browser, version 10 and 11 for label printing.

Single print printers are only supported. Twin printers are not supported.

Following are the types of label supported by PrognoCIS:

Label Size Label Type Size in mm Size in inch

XXLarge 30321 Large Address 36 mm X 89 mm 1-4/10" x 3-1/2"

Large 30252 Address 28 mm X 89 mm 1-1/8" x 3-1/2"

Medium 30330 Return Address 19 mm X 51 mm 3/4" x 2"

Small 30327 File Folder 13 mm X 86 mm 9/16" x 3-7/16"

Prescription printer [Applicable in practices where it is required to print prescriptions on tamper resistant papers]

Star Printer (TSP800II)

4.3 Payment Swipe Card Readers

Following are the devices supported for online credit card payments

Suggested Model

1. MagTek Dynamag

2. MagTek iPad



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4.4 Network backbone

A network that allows exchange of information between different LANs and subnetworks, interconnecting various pieces of network with other part of computer network is called Network Backbone. It unites and ties together diverse networks either in the same building, or in different buildings or in a campus environment, or over wide areas. Normally, the backbone's capacity is greater than the networks connected to it.

It is used for large practices (more than 25 Users).

Note: The switched network backbone must support 100Mbps or higher.

4.5 Dictating Notes into PrognoCIS

Dragon Medical Speech Solutions for Clinicians from Nuance is used for dictating notes into PrognoCIS.

4.6 Machine Interface

I. Welch Allyn

- Spot Vital Signs [Type: Serial/USB]

- LXi Machines [Type: Serial/USB]

II. Mid Mark [IQ Series]

- Spirometry [Type: USB]

- Holter Monitor [Type: USB]

- ECG [Type USB]

4.7 Signature Pad [Type: USB]

User has a choice to sign the document using Signature Pad or PrognoSign.

PrognoSign is a PrognoCIS feature that aids in signing documents electronically using computer mouse, Stylus, or Tablet.

Note:

We Support Wacom/Bamboo sign pad-Recommended Model is CTH 480.



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Also, you can use the Touch Screen Monitor for PrognoSign. Just make sure that the Touch screen is calibrated for Pen/Stylus and for Touch too.

Signature Pads, Wacom STU 300 and STU 500 are no longer supported.

4.8 EPCS (Electronic Prescription of Controlled Substances) Dongle:

PrognoCIS is Surescript certified to send eRx for Controlled Substances (CS) of Class I, II, III, IV, and V.

We support two types of EPCS Dongle from IdenTrust:

i. EPCS USB Dongle (dependent on Windows OS and IE browser; requires to be kept connected to the computer on a continuous basis) and

ii. EPCS OTP eToken Dongle (Independent of any OS or broswer; does not require to be kept connected to the computer on a continuous basis)

5 Additional Software

Users Specifications and Suggested Model Quantity

FTP Voyager (Only for Clients using Billing module)

for the transfer of scanned documents -

www. coreftp.com : Core FTP Pro

www.ftpvoyager.com : Secured FTP

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6 Other Requirements

6.1 Remote access

Remote access is required for installation, updates and support. GoToMyPC / Logmein OR Remote Desktop connection details are required for remote support.

6.2 Fax Services

Clinic has two options for sending faxes:

i. BizFax © Windows Fax Service based solution (Version 3.5 and 4.6):

One machine (Ideally a non-user machine so that the user is not disturbed) which has:

http://www.coreftp.com/

http://www.ftpvoyager.com/



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- Windows Fax Service (Windows 7 and above – 32 bit),

- Fax Modem

- A dedicated telephone line connected to it. The same telephone line which is connected to fax machine can be used to connect to the computer by using a splitter i.e. two telephone chords from the splitter; one would be connected to the fax machine and the other to a computer. This is required for faxing documents out and receiving faxes directly on computer.

ii. FaxMan © based Fax solution:

One machine (Ideally a non-user machine so that the user is not disturbed) which has:

- Windows 7 and above-32 bit/64 bit

- Two separate Fax Modem for sending and receiving faxes

- A dedicated telephone line connected to it. The same telephone line which is connected to fax machine can be used to connect to the computer by using a splitter. This is required for faxing documents out. If clinic wants to also receive faxes directly on computer on the same machine it will need Windows fax service and additional Fax modem.

Note: If the fax volume is higher, separate fax lines for incoming and outgoing fax lines are recommended to avoid fax failures due to busy line.

Fax modem specifications for FAX supported by PrognoCIS

1. US Robotics external USB fax modem

2. Hiro (hiroinc) external USB fax modem

6.3 SSL Security Certificate

If Clinic needs access from outside the clinic for Providers OR requires Patient Portal, a domain name (like emr.clinicname.com) and a valid SSL Security Certificate from a third party vendor like Go Daddy, or Verisign, or COMODO is required, to be purchased by the clinic, to avoid security certificate errors while accessing PrognoCISTM.

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