delivering online training
TRANSCRIPT
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Delivering Online Trainingusing Skype for BusinessTrain the Trainer
Lisa Johnson
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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AgendaSubject Pros and Cons of delivering online training and discussion Practice methods within Lync/Skype and individual challenge Keeping learners engaged Pre-qualification of your audience Deliver great organised content Practice, Practice, Practice Online Delivery Styles Ergonomics QA and Summary
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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What are the Pro’s and Con’s of delivering Online training?
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Pros and Cons for delivering Online trainingPros Cons
Reduce Time Is anyone Listening?
Travel Loneliness
Cost Talking to yourself
Flexibility Lack of feedback
External companies No eye contact
Recordings Lack of movement
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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How do we start to motivate, be effective and inspire?
Pre-qualify your audience Deliver great, organised,
relevant and interesting content
Practice, practice, practice
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Pre-qualify your audienceThink about 3 scenario’s on how to pre-qualify your audience’s IT Knowledge. What would be classed as: Good Better Best
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Pre-qualify your audience Good – prepare a list of pre-
requisites and find about your audience’s ability and needs
Better – prepare a pre-test Best – discuss and confirm the
requisite knowledge has been attained by reviewing pre-test
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Deliver great organised contentThink about 3 scenario’s on how to prepare and deliver great organised content. What would be classed as: Good Better Best
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Deliver great organised content Good – prepare an agenda and
stick to it Better - prepare a script, print the
agenda. Have demo application windows open and ready.
Best – do all the above plus allow 30 minutes prep time to do all final checks inside the Lync/Skypemeeting.
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Practice, practice, practice Think about 3
scenario’s what sort of practice would be classed as:
Good Better Best
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Practice, practice, practice Good - by yourself Better - have other people
attend, listen, and give feedback at the end
Best - as above but allow people to interrupt you while you present. Record the run-through
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Online delivering styles Smile more Use limited movement Change pitch of voice Limit the use of jokes Limit anecdotal stories – keep brief Limit introductions Avoid pauses Inform your audience of your actions
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Keeping learners engaged Encourage the use of Instant Messaging Encourage Emoticon (evaluate audience) Try to interact with random people Use Polls, Whiteboards and Quizzes Play relevant video’s Interaction every 5-7 mins/topic – tell your
audience how you want them to respond
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Keeping learners engaged
Keep training modules short….
Limit to 50 – 60 minutes
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ErgonomicsRemember Water Breaks Timings Limit use of mouse Stretching and standing
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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Summary and Exit QA Recap agenda Leaving the training
effectively without giving confusion
Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]
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QAQuestions and Answers