digital transformation: powered by cloud - uptime institute · digital transformation –powered by...

52
Digital Transformation: Powered by Cloud William Fellows Co-founder, VP Research

Upload: others

Post on 21-Mar-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Digital Transformation:Powered by Cloud

William Fellows Co-founder, VP Research

Page 2: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

2

Page 3: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Agenda

How are enterprises being disrupted?

Technology is an accelerant

“What’s in it for me?”

Securing your future

3

Page 4: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Agenda

How are enterprises being disrupted?

Technology is an accelerant

“What’s in it for me?”

Securing your future

4

Page 5: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

5

Page 6: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

6

Page 7: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

7

Page 8: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

8

Page 9: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

9

Page 10: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

10

Page 11: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

11

Page 12: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

12

Page 13: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

13

So where’s the cloud

app?

Page 14: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

14

How can I respond?

Page 15: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

15

Page 16: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

16

Social, mobile, global, local all have implications for data connectivity

Page 17: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Financial Services

17

Social, mobile, global, local all have implications for data connectivity

“Our busiest branch… is the 7:01 from Reading to Paddington - over 167,000 of our customers use our Mobile Banking app between 7am and 8am on their commute to work every day.”

- Ross McEwan, CEO

Page 18: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Manufacturing

18

Page 19: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Products Services

19

Sell Tractors Revenue at saleProduct-centric

Deliver ServicesOngoing revenueService-centric

PredictiveMaintenance

SoilAnalysis

Weather

YieldForecast

MachineData

Page 20: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Business Imperatives for Digital Transformation

20

Page 21: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Which of the following best describes your company’s status with regards to a digital transformation effort?

21

451 Research Voice of the Connected User Landscape, April 2016

Digital Transformation

Page 22: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Agenda

How are enterprises being disrupted?

Technology is an accelerant

“What’s in it for me?”

Securing your future

22

Page 23: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

IT as a Differentiator

Best Venue for IT

Mobile Endpoints + ‘Things’

Old Style of IT

IT as a Cost Center

On-Premises IT

PC Endpoints

New Style of IT

Converged InfrastructureServer, Network, Storage Silos

22

Page 24: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Digital Transformation – Powered by Cloud

24

• Impacts internal operating model:

Waterfall -> Continuous Development

Install -> Continuous Integration

Allocated -> Consumption-based

Pay up front -> Retail model

Product -> Service-driven

Time and materials -> outcome-based

ITIL -> Agile

“All-in”

Companies which want to do cloud must do DevOps

Page 25: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

2006

25

Page 26: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

2016

26

Page 27: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

% of Workloads Running in Cloud

27

Page 28: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

CLOUD COMPUTING

Q4 2015

We expect cloud

computing to be:

28

“Cloud First”

Frequency

Source: 451 Research, Voice of the

Enterprise: Cloud, Workloads and Key

Projects 2016

Page 29: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Digital Transformation – Powered by Cloud

▪ Transformation of digital assets in all

organizations

▪ Sea change in attitude

▪ Build faster, run better

▪ Urgency vs emergency

▪ Cloud First is the new normal

▪ AWS+1

29

Page 30: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Agenda

How are enterprises being disrupted?

Technology is an accelerant

“What’s in it for me?”

Securing your future

30

Page 31: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

CLOUD COMPUTING

Q4 2015

Q4. Which of the

following types of

cloud services, if any,

does your organization

currently use?

31

Cloud

Computing

Services Usage

Source: 451 Research, Voice of the

Enterprise: Cloud, Workloads and Key

Projects 2016

Page 32: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Hybrid cloud is becoming the standard

32

Commissioned by HPE; n=1255

Vertical Private Public

Finance and Banking 71% 29%

Healthcare 72% 28%

Insurance 81% 19%

Government 78% 22%

Retail 73% 27%

Telecommunications 67% 33%

Manufacturing 77% 23%

Page 33: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

“Right Mix” emerging?

33

Commissioned by HPE; n=1255

Page 34: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

34

Under pressure

Page 35: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Grow margins in

commoditsing

market

Address the

enterprise

Bond to networks

Move beyond

connectivity

Declining legacy

revenue

New competitive

arenas

Retain customer

relationships as

global players

move in

Take advantage of

regionality/

sovereignty

Deliver low-margin

IaaS and upsell

higher value

services

Margin business

requires scale

It’s all about

consumption not

the license

Need to bond to

the network

Smaller deals

available

Resource model

limitations

Stagnant margin

growth

Grow viable

ecosystems

Recognition in the

enterprise

NSP competition

Hyperscalers Telcos/NSPsRegional Providers

Resellers,distributors,

managed services

EnterpriseTechnology

Vendors

Systems Integrators,Outsourcers

Dacatenter, co-lo operators

Global IaaS

Price

Self-Service

PAYG

Exportestablishedmodel, MRR

consumption-based

Broad language support,

targeted, data sovereignty

Managed services, channel reach,distribution at

scale

Platform, OS, technology

“Me Too!” IaaS

Blended in-house and multi-vendor

offerings

Service integration

Proximity benefits of ecosystem,

Interconnection hubs

AWS

Google

Microsoft

Aliyun

China Telecom

Deutsche Telekom

Verizon

CenturyLink

Vodafone

NTT

Orange

Telefonica

CITIC

Iomart

ChinaCache

Claranet

United Internet

Locaweb

Rackspace

Ingram Micro

DataPipe

Arrow

Avenet

TechData

Westcon

SHI

Dell

VMware

HPE

Ericsson

Microsoft

IBM

Fujitsu

Cisco

Huawei

Accenture

CSC

T-Systems

Cognizant

Infosys

Capgemini

Atos

Dell Services

Equinix,

Digital Realty

Switch

IO

SoftBank

At the end of the beginning…..

35

Page 36: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

36

Page 37: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Telcos/NSPs Regional ProvidersResellers,

distributors, managed services

EnterpriseTechnology

Vendors

Systems Integrators,Outsourcers

Dacatenter, co-lo operators

Move beyond connectivity

Declining legacy revenue

Retain relationships as global players

arrive

Deliver low-margin IaaS and

upsell higher value services

Scale

It’s all about consumption not

the license

Bond to the network

Smaller deals

Resource model limitations

Stagnant margins

Grow viableecosystems

Enterprise recognition NSP

competition

China Telecom

Deutsche Telekom

Verizon

CenturyLink

Vodafone

NTT

Orange

Telefonica

CITIC

Iomart

ChinaCache

Claranet

United Internet

Locaweb

Rackspace

Ingram Micro

DataPipe

Arrow

Avenet

TechData

Westcon

SHI

Dell

VMware

HPE

Ericsson

Microsoft

IBM

Fujitsu

Cisco

Huawei

Accenture

CSC

T-Systems

Cognizant

Infosys

Capgemini

Atos

Dell Services

Equinix

Digital Realty

Switch

IO

SoftBank

The Rise of the Cloud Service Broker

37

Page 38: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Opportunity = Beyond InfrastructureWhat percent of your HOSTING & CLOUD SERVICES budget in is allocated

to the following services? n=1600

38

Infrastructure Hosting

29%

Managed Services

22%

Application Hosting27%

Security Services23%

Almost 70% of cloud

spending is now

beyond Infrastructure

services

C O M M I S S I O N E D B Y M I C R O S O F T

Page 39: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Services need to unburden enterprises

39

Managed Security

Analytics as a Service

Multi-Cloud Services

Backup and Recovery

Interconnection / Networking

Storage as a Service

Disaster Recover

Page 40: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

CLOUD COMPUTING

Q4 2015

Q12. What is your

organization's most

common type of

application

deployment for cloud

computing?

40

Cloud Application

Deployment

Source: 451 Research, Voice of the

Enterprise: Cloud, Workloads and Key

Projects 2016

Page 41: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

▪ Best Execution Venue

▪ Global/local

▪ Value-add services

▪ Cost-Optimization

▪ On-boarding, integration

▪ Speed

▪ Remove service complexity

▪ Consolidated billing

▪ Easy resolution

CloudServiceBroker

Private Public

Public

User

41

Page 42: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Visualising

Cloud service

broker

Blueprinting,

provisioning

Advisory

& planning

Transformation

engine

Security & governance 42

Consumption

management,

optimization

Cloud

Management

Platform

Monitoring

Cloud Transformation

Page 43: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

43

Page 44: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

NA: $338

EMEA: $360

APAC: $384

LATAM: $415

A Simple Application

7%

14%

38%

44

Page 45: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Agenda

How are enterprises being disrupted?

Technology is an accelerant

“What’s in it for me?”

Securing your future

Page 46: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Where is the market going?

Cloud Services will dominate the market

Service Providers will own a growing share of infrastructure spend

Channels of distribution will evolve and grow in importance for Service Providers

46

Page 47: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Recommendations for Buyers

▪ Get started with “as-a-Service”

▪ Use CMPs for cloud service acquisition

▪ Go “all-in” on cloud operating model – do DevOps

▪ Create centers of excellence to drive change

▪ Work collaboratively

▪ Embrace failure as a cultural competency

▪ Remember it’s 1:9 (technology:people)

47

Page 48: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Best Practices for Service Provider Evaluation

▪ IaaS is not enough

▪ Avoid vendor lock-in

▪ Enterprise engagement

▪ Use suppliers that can manage flexibility

▪ Runaway costs are a real fear

▪ Secure, HA service at low cost

▪ “My Cloud, My Way”

48

Page 49: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

What Service Providers Must Do

49

Page 50: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Transform…

50

Page 51: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

51

Page 52: Digital Transformation: Powered by Cloud - Uptime Institute · Digital Transformation –Powered by Cloud Transformation of digital assets in all organizations Sea change in attitude

Thank You

52