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2 Discover how you’re good to go with your credit card: Travel, Lifestyle and Insurance benefits

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Page 1: Discover how you’re good to go with your credit card · Benefit Gold Titanium Platinum/ Professional World Citizen World Elite ... (Purchase protection) ... Enjoy access to soothing

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Discover how you’re good to go with your credit card: Travel, Lifestyle and Insurance benefits

Page 2: Discover how you’re good to go with your credit card · Benefit Gold Titanium Platinum/ Professional World Citizen World Elite ... (Purchase protection) ... Enjoy access to soothing

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Benefits with the Standard Bank range of credit cards

Use this handy guide to see how you can use your Credit Card as a passport to new experiences – wherever the journey takes you.

Trav

el

Flig

hts

and

Acc

omm

odat

ion

Benefit Gold Titanium Platinum/ Professional

World Citizen

World Elite

Emirates Flights ✓ ✓ ✓ ✓ ✓

Priceless Cities ✓ ✓ ✓ ✓ ✓

Cleartrip ✓ ✓ ✓

Luxury serviced apartments ✓ ✓

Marriot Bonvoy™ Hotels Complimentary nights

✓ ✓

Lushescapes ✓ ✓

Discovery Black ✓

Soneva’s Remote Locations ✓

Car

s an

d C

abs

AVIS Car Rental ✓ ✓ ✓ ✓

Hertz Car Rental ✓ ✓ ✓ ✓

Careem Cabs ✓ ✓ ✓ ✓

Oth

er

Lounge Access ✓ ✓ ✓ ✓

Concierge ✓ ✓

VIP Meet and Greet ✓

Life

styl

e

Benefit Gold Titanium Platinum/ Professional

World Citizen

World Elite

UCount Rewards ✓ ✓ ✓ ✓ ✓

Buy 1 Get 1 ✓ ✓ ✓ ✓ ✓

Ster-Kinekor 4 for 3 ✓ ✓ ✓ ✓ ✓

AlwaysOn ✓ ✓ ✓ ✓ ✓

Wine of the Month Club (Standard Bank offer) and Wine of the Month Club (Mastercard® offer).

✓ ✓ ✓ ✓

Celestial Gifts Experiences ✓ ✓ ✓ ✓

MyUS shopping and shipping ✓ ✓ ✓ ✓

A world of luxury shopping ✓ ✓ ✓

Insu

ranc

e

Benefit Gold Titanium Platinum/ Professional

World Citizen

World Elite

ATM bodyguard ✓ ✓ ✓ ✓

Shop with confidence Insurance (Purchase protection)

✓ ✓ ✓ ✓

Travel Inconvenience Insurance ✓ ✓

Basic Travel Insurance ✓ ✓ ✓

Comprehensive Travel Insurance ✓ ✓

Travel Medical Insurance ✓ ✓

BENEFITS

We all know that change is a constant. So when your needs change, we’ll have a card for you.

Should you want to upgrade please contact our Customer Service line on 0861 201 000 or contact

your Private Banker.

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TravelFlights and accomodation

Benefit Which cards it applies to and how to get it

Emirates Flights Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓ ✓

Up to 35% off Emirates flights (T&Cs apply) when booking through Leisure Desk.

• Call 087 236 6557 or

• Visit www.leisuredesk.co.za or

• Email [email protected]

Priceless Cities Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓ ✓

Find the key to a city with Priceless Cities. Access handpicked experiences and offers in cities around the world.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Find a key to your city with Priceless Cities”.

• Click “Visit the website” to be redirected to the Priceless Cities website

• Log in or sign up.

OR

• Sign up at https://www.priceless.com/

• Filter by experiences.

6

TRAVEL

Benefit Which cards it applies to and how to get it

Cleartrip Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓

Up to 30% Discount on travel bookings.

See applicable discounts on the

Mastercard® For You App

10% Discount on any

international roundtrip flight

10% Discount on any international

roundtrip flight

Get discounts when booking holidays through Cleartrip.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Book your holiday through Cleartrip and travel for less”

• Click “Redeem Benefit” to be redirected to the Cleartrip website

• Pay with your Standard Bank credit card and include the promo code “MCWORLD” to redeem the benefit. OR

• Submit request online by selecting preferred hotel and rate

• Sign up at https://me.cleartrip.com/

• Search flights and hotels

• Enter promo code “Mastercard” on checkout

• Pay with your Standard Bank credit card.

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Benefit Which cards it applies to and how to get it

Legacy Lifestyle Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓

Enjoy the Legacy Lifestyle with bonus rewards on shopping and exclusive hotel benefits.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Enjoy Instant Black status benefits

• World Citizen: Click “Enjoy Instant Gold status benefits”

• World Elite: Click “Enjoy instant Black status benefits”

• Click “Redeem Benefit” to be redirected to the Legacy Lifestyle website and sign up

• Enter personal details along with your Standard Bank credit card details to link card

• Start enjoying Legacy Lifestyle benefits!

TRAVEL

Benefit Which cards it applies to and how to get it

Luxury Serviced Apartments

Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓

Feel at home even when abroad. Enjoy special privileges and discounts of 10% at luxury serviced apartments.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Call Concierge”

• Click “Redeem Benefit”.

OR

• Call 080 000 0245 from South Africa.

Marriot Bonvoy ™ Hotels Complimentary Nights

Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓

Make your stay truly rewarding and get complimentary hotel nights when staying with Marriot BonvoyTM Hotels.

Book two nights at participating Marriot BonvoyTM Hotels and get the third night free.

Book three nights and get the fourth night free.

Or book four nights and get the fifth and sixth nights free.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Make your stay truly rewarding

Click “Redeem Benefit” to be redirected to the Marriot BonvoyTM website

• Click “Redeem Benefit” to be redirected to the Marriot BonvoyTM website

• Fill in the form to receive a promo code

• Phone the resort by clicking “Click to Call” and provide the promo code.

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Benefit Which cards it applies to and how to get it

Lushescapes Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓

Get more out of hotel stays and receive many value ads when booking holidays through Lushescapes.

Access to Virtuoso benefits at 1 200 hotels worldwide including:

• Complimentary breakfast

• Early check-in and late check-out

• Complimentary room upgrade, if available

• Dining and spa vouchers.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Get more out of your hotel stay” • Click “Redeem Benefit” to be

redirected to the Lushescapes website

• Submit request online by selecting preferred hotel and rate.

TRAVEL

Benefit Which cards it applies to and how to get it

Discovery Black Gold Titanium Platinum/ Professional

World Citizen

World Elite

Enjoy the comfort of the Global Hotel Alliance with Discovery across more than 550 hotels.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Exclusive hotel benefits wherever your next trip takes you”

• Click “Redeem Benefit” • Contact the World Elite Concierge to be enrolled on Discovery and be automatically upgraded to Black Membership

• Call 080 000 0245 from South Africa.

Soneva’s Remote Locations

Gold Titanium Platinum/ Professional

World Citizen

World Elite

Get two complimentary nights in the Maldives.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Inspiring a lifetime of rare experiences”

Click “Redeem Benefit”

Call the World Elite Concierge to book: 0800 000 245 from South Africa.

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CAR RENTAL AND CHAUFFEUR SERVICES

11 12

Car Travel and Chauffeur Services

Benefit Which cards it applies to and how to get it

AVIS Car Rental Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓

Up to 15% Discount

Up to 15% Discount

Up to 25% Discount

Up to 25% Discount

• Enjoy chauffeur services plus discounted rates on car rental when booking with AVIS

• Complimentary upgrade with every rental, worldwide

• World Citizen and World Elite Card only: Discount of 10% on Premium Chauffeur Drive service.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Unlock the Journey”

• Click “Redeem Benefit” to be redirected to the Avis website • Sign up at: www.avisworld.com

• Log in to book a car

• Pay with your Standard Bank credit card.

Benefit Which cards it applies to and how to get it

Hertz Car Rental Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓

Up to 10% Discount

Up to 10% Discount Up to 15% Discount

Up to 15% Discount

• Rent a car hassle-free and get discounts worldwide

• Get free class upgrade for one car at participating locations (subject to availability)

• Free additional driver for spouse or partner

• World Citizen and World Elite cardholders only:

– 15% discount on Hertz Collections vehicle rentals with Hertz Gold Plus Rewards®

– Skip the queues and counters at 50 of the world’s busiest airports

– Faster returns with Hertz Instant Return.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Return a car, hassle-free”

• Click “Redeem Benefit” to be redirected to the Hertz website

• Sign up at https://www.hertz.com/mastercard/premium/

• Log in to book car

• Pay with your Standard Bank credit card.

Careem Cabs Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓

First ride FREE and 20% off trips in the Middle East and Africa using the Careem cab hailing app.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Book your personal chauffeur”

• Click “Redeem Benefit”

• Install the Careem ride hailing app and follow the prompts

• Enter your Standard Bank credit number when booking

• Enter promo code “MCRide” to get first ride FREE

• Enter promo code “Mastercard” for 20% off 3 rides per month.

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OTHER

Other

Benefit Which cards it applies to and how to get it

Lounge access Gold Titanium Platinum Professional World Citizen World Elite

Café Blue ✓ ✓ ✓ ✓ ✓

Standard Bank Library Lounge ✓ ✓ ✓

Bidvest Lounge ✓ ✓ ✓ ✓

Lounge Key ✓ ✓

Unwind before a flight with complimentary access to more than 850 local and international lounges around the world.

• Café Blue

• Standard Bank Library Lounge

• Bidvest Lounge

• Lounge Key

Customers only have to present their card to gain access to the lounges

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Unwind before you fly”

• Select airport

• A list of lounges will appear, along with their operating hours and location.

Concierge Services Gold Titanium Platinum Professional World Citizen World Elite

✓ ✓

Call the Concierge for:

• Discounts on luxury serviced apartments

• Complimentary upgrade to the Gold Tier in Qatar Airways Privilege Club

• Complimentary access to 600 Oneworld airport lounges

• Priority check-in

• Excess baggage allowance.

• Click “Call Concierge”.

World Citizen: “Call Concierge”.

World Elite: “Call Concierge”.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Call Concierge”.

OR

• Call 080 000 0245 from South Africa

• Call +1 312 843 5352 while abroad.

Benefit Which cards it applies to and how to get it

VIP meet-and-greet Gold Titanium Platinum/ Professional

World Citizen

World Elite

Save on VIP meet-and-greet, which includes:

• Escort to check-in desk

• Expedited security/immigration processes

• Assistance with any visa and other documentation, where possible

• Assistance with language translation, where possible.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Travel”

• Click “Your airport journey, smooth as can be”

• Click “Redeem Benefit”

• Call the World Elite Concierge to book service: 0800 000 245 from South Africa.

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Benefit Which cards it applies to and how to get it

UCount Rewards Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓ ✓

Collect UCount Rewards Points every time when paying with the your Standard Bank credit card, no matter where it’s used.

• Register for UCount Rewards here: https://ucount.standardbank.co.za/personal/landing-page/

Buy 1 Get 1 Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓ ✓

Enjoy access to soothing spa treatments, amazing travel offers, the best restaurants in town, and much more. Simply choose a location to see all of the offers available and redeem them via the Mastercard® Buy 1 Get 1 app.

• Install the Mastercard® Buy 1 Get 1 app

• Register by setting a PIN and KEY

• They KEY is the first 8 digits of the credit card

• Select location.

16

LIFESTYLE

Benefit Which cards it applies to and how to get it

Ster Kinekor 4 or 3 Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓ ✓

Buy 4 Ster-Kinekor movie tickets and only pay for 3.

If not yet a SK Club member:

• Sign up for SK Club membership at https://www.sterkinekor.com/standardbank

• Create a profile and enter ID number (or passport number if not an SA citizen)

• Under Partnership Programmes, select Standard Bank card

• Save changes

• Use your Standard Bank credit card to pay for movie tickets

• Create a profile and enter ID number (or passport number if not a SA citizen)

• Create a profile and enter ID number (or passport number if not a SA citizen)

• Save changes

• Use your Standard Bank credit card to pay for movie tickets.

If already a SK Club member:

• Log in to SK Club profile on https://www.sterkinekor.com/

• Enter ID number (or passport number if not a SA citizen)

• Save changes

• Under Partnership Programmes, select Standard Bank card

• Use your Standard Bank credit card to pay for movie tickets.

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Benefit Which cards it applies to and how to get it

AlwaysOn Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓ ✓

AlwaysOn WiFi – pay R19 for 1GB in the first month, and get 1GB FREE for the next 11 months. Plus, enjoy 1GB AlwaysOn WiFi each month for a year.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Lifestyle”

• Click “WiFi wherever you are”

For Gold and Titanium, customers can visit the Standard Bank website or access via the alwayson link www.alwayson.co.za/mastercard

• Click “Redeem Benefit” to be redirected to the AlwaysOn website.

18

LIFESTYLE

Benefit Which cards it applies to and how to get it

Wine of the Month Club Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓

Standard Bank offer:

Buy wine, olive oil and a range of coffees online at “a discounted rate of up to 33%*” when you pay with your Standard Credit Card.

• Open an account at www.wineofthemonth.co.za/standardbank

• Pay with your Standard Bank credit card.

• Use the coupon code “MyNextWine” at checkout and pay with your Standard Bank credit card.

Mastercard® offer:

Spend R500 or more and get up to 15% discount. Enter promo code ‘Mastercard’ on checkout.

Pay with your Mastercard®

credit card (not available for Titanium).

• Open an account at https://www.wineofthemonth.co.za/• Enter promo code “Mastercard” on checkout to get 15% off

the purchase

• Pay with your Mastercard® card.

Celestial Gift Experiences Packages

Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓

Enjoy unique lifestyleexperiences with CelestialGift Experiences and get upto 15% off experience packages.The promo code is the first six digits of your Standard Bank credit card.

Go to https://www.celestialgifts.co.za/ and click “Register” in the top right-hand corner of the page

• Enter the first six digits of your Standard Bank credit card in the coupon field and pay with your credit card.

MyUS shopping and shipping

Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓

Shop online at thousands of US stores with a discount on shipping using MyUS and get:• A MyUS address to use at

checkout with online stores

• Free account setup

• Access to over 100 000 US retailers.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Lifestyle”

• Click “Ship your online purchases home for less”

• Click “Redeem Benefit” to be redirected to the MyUS website

• Register with your Standard Bank credit card.

OR

• Visit https://www.myus.com/welcome/mastercardpremium/ and sign up to start shopping online

• Pay with your Standard Bank credit card.

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LIFESTYLE

Benefits Which cards it applies to and how to get it

A world of luxury shopping

Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓

• Access a world of luxury shopping and exclusive offers at 1 000 boutiques stocking the world’s leading fashion and lifestyle brands

• Enjoy up to 60% discount on offers.

On the Mastercard® For You App:

• Log on to the app

• Select relevant credit card

• Click “Lifestyle”

• Click “A world of luxury shopping”

• Click “Redeem Benefit”” to be redirected to the Bicester Village Shopping Collection website

• Register with your Standard Bank credit card.

OR

• Download invitation here: https://www.thebicestervillageshoppingcollection.com/mastercard-mea

Benefits ✓ Which cards it applies to and how to get it

Concierge Services Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓

The world is one phone call away. From finding a babysitter to making fine dining reservation, securing a limousine to accessing exclusive events – and more.

On the Mastercard® For You App:• Log on to the app

• Select relevant credit card

• Click “Lifestyle”

• Click “The world is one phone call away”.

OR• World Citizen cardholders: Call the World Citizen Concierge Service on 0800 212 328

from South Africa

• World Elite cardholders: Call the World Elite Concierge Service on 0800 000 245 from South Africa.

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INSURANCE

Benefit Which cards it applies to and how to get it

ATM bodyguard Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓

Get coverage in case of a robbery or being forced by threat to withdraw cash from an ATM.

Cardholders are covered against cash robberies for a period of 15 minutes after a withdrawal using their card.

On the Mastercard® For You App:• Log on to the app

• Select relevant credit card

• Click “Insurance”

• Click “Your ATM bodyguard”

Titanium:

• Redemption process for ATM robbery is not available on the Mastercard For You App for Titanium

• Titanium customer must visit the following link: https://www.mcpeaceofmind.com/benefits/Benefits?cd=en OR dial 011 547 2066 0800 991 730 (Toll Free) OR email: [email protected]

• Click “File a Claim” to start the online claims process

• Click “ATM Robbery”

• For full details on coverage and contact information, click on “Offer Terms and Conditions”.

OR

• World Elite cardholders only: Call the World Elite Concierge Service on 0800 000 245 from South Africa.

Benefit Which cards it applies to and how to get it

Shop with confidence (Purchase Protection)

Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓ ✓ ✓

Cardholders have the peace of mind knowing that purchases made with their credit cards are protected in case of theft or accidental damage for up to 180 days from date of purchase.

All cards except Titanium:• On the Mastercard® For You App. • Log on to the app

• Select relevant credit card

• Click “Insurance”

• Click “Shop with confidence”

Titanium:

• Redemption process for purchase protection isn’t available on the Mastercard For You App for Titanium

• Titanium customers must visit the following link: https://www.mcpeaceofmind.com/ benefits/Benefits?cd=en OR dial 011 547 2066 0800 991 730 (Toll Free) OR email: [email protected]

• Click “File a Claim” to start the online claims process

• Click “Purchase Protection”

• For full details on coverage and contact information, click on “Offer Terms and Conditions”.

OR

• World Elite cardholders only: Call the World Elite Concierge Service on 0800 000 245 from South Africa.

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Benefit Which cards it applies to and how to get it

Travel Inconvenience Insurance

Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓

Travel with peace of mind. Whether luggage goes missing or flights are delayed, Standard Bank credit card users are covered for luggage and flight delays.

On the Mastercard® For You App:• Log on to the app

• Select relevant credit card

• Click “Insurance”

• Click “Travel Inconvenience Insurance”

• Travel Inconvenience Insurance’

• Click “File a Claim” to start the online claims process

• Click “Travel Inconvenience and Medical”.

• Click “Travel Inconvenience insurance”

OR

• World Elite cardholders only: Call the World Elite Concierge Service on 0800 000 245 from South Africa.

INSURANCE

Benefit Which cards it applies to and how to get it

Travel Medical Insurance Gold Titanium Platinum/ Professional

World Citizen

World Elite

✓ ✓

Make travel worry-free as we’ve got Standard Bank credit card users covered in case of medical emergencies.

The following is covered:

• Personal accident insurance

• Emergency medical evacuation and repatriation

• Medical emergency expenses

• Daily in-hospital cash benefit.

On the Mastercard® For You App:• Log on to the app

• Select relevant credit card

• Click “Insurance”

• Call the Standard Bank travel insurance number 0861114494 to retrieve the Travel Medical Insurance

• Click “File a Claim” to start the online claims process

• Click “Travel Inconvenience and Medical”.

OR

• World Elite cardholders only: Call the World Elite Concierge Service on 0800 000 245 from South Africa.

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YOU’RE GOOD TO GO.Authorised Financial services and registered credit provider (NCRCP15). The Standard Bank of South Africa Limited (Reg. No. 1962/000738/06). Moving Forward is a trademark of The Standard Bank of South Africa Limited.SBSA GMS-9782-7-19