division of student affairs 2016 annual report final 61716...goal 3: improve the learning, teaching,...

DIVISION OF STUDENT AFFAIRS 2016 ANNUAL REPORT

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Division of Student Affairs 2015-2016 End of Year Report


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ASSESSMENT OF THE YEAR

During AY2015-2016, the Division of Student Affairs has continued to actively support students and use its resources to promote student development and engagement, in order to strengthen student success and retention. While there have been challenging budgetary and staffing issues, the division has remained very committed to programming and services that holistically enhance students’ collegiate experiences. A number of new programs were initiated out of the Office of Student Leadership and Community Engagement (OSLCE), giving students the opportunity to engage in challenging dialogues, and to develop as leaders. The Department of Public Safety continues to maintain campus safety and security through its training and situational awareness-building activities, as it did when it conducted a full scale Active Shooter/Threat exercise (FSE). University Health Services has led efforts to establish a tobacco-free campus, increase student awareness and education about health and wellness, and helped the campus community be more effectively prepared with immunizations and handling chronic or contagious illnesses, such as the mumps and chicken pox. The Office of Urban and Off-Campus Support Services (U-ACCESS) has continued to support a growing population of students facing food insecurity and/or experiencing homelessness. The Office of the Dean of Student (ODOS) and the Counseling Center have both seen an increase in the number of student visits and cases involving distressed and distressing students. Through significant collaborative efforts among campus and community partners and entities, UMass Boston is poised to open residence halls in the Fall of 2018 through a public-private partnership; multiple committees and workgroups are engaged in planning, designing, budgeting, and programming efforts to support a 24/7 residential campus.

The Division of Student Affairs continues to provide quality programs that engage students on- and off-campus. Our students have completed thousands of hours of community service with our local and national community partners. We have planned hundreds of events through our clubs and organizations. We continue to develop and implement new strategies to engage incoming freshmen, transfer, and international students. While the division has been faced with challenges due to the loss of several staff members in critical offices with only one or two professional staff, as well as limited fiscal resources and space, it is important to note that despite these challenges, we have continued to fully support the mission and goals of the university. We greatly appreciate that every remaining staff person has stepped up and assumed additional duties and responsibilities within the division. We will continue to uphold the values of the university and our division, and focus on the goal of enhancing student learning and development to promote student success. We are the Division of Student Affairs for whom the emphasis is on the growth and development of students, which is what continues to drive and prioritize our work.


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Lisa C. Buenaventura, Ed.D. James T. Overton, MBA

Interim Co-Vice Chancellors for Student Affairs

UNIVERSITY GOALS

Goal 1: Advance Student Success and Development

• The Office of Student Activities and Leadership (OSAL) updated and improved student organization club training, transferred online training to the student government website for easier access, and created FAQ's for club budget requests and general requests to the Student Government Budget and Finance Committee.

• Eight members of the student press and their advisor, Donna Neal, attended the

Associated Collegiate Press/College Media Association National Convention in Austin, TX, October 28-31, 2015.

• Counseling Center Staff Psychologist, Kim Santora, offered training to the Asian

American Student Success Program's Peer-2-Peer mentors.


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• Deb Cohen, Director of the Counseling Center, served as a panelist and

discussant on campus sexual assault for a film viewing of the documentary The Hunting Ground organized by the UMass Boston campus representative of the American Psychological Association Division 35.

• Students traveled to Washington, D.C. with the Domestic Leadership Exchange

(DLE) and completed three projects with Central Union Mission, Little Friends for Peace, and the Alternative House. They also met with Senator Ed Markey.

• The Office of Student Activities (OSAL) hosted several events during the year.

The Harbor Art Gallery hosted "Light, Matter, Energy" by artist Marjorie Kaye. The African Student Union hosted an event entitled "Love, Sex, Relationships". SAEC sponsored a sold out Pats Peak Ski trip for 50 students on February 27th. The Vietnamese Students Association and the Chinese Students Association held Lunar New Year Festivals. The Somali Student Association sponsored a Somali cultural day. The Black Student Center participated in Black History Month by hosting a BSC Open House, Black Love Day, and a common reading.

• Our Future Careers and Higher Education Student Affairs program coached

eight students over the year and three of them attended NASPA in Indianapolis, IN, during Spring 2016.

• The Office of Student Leadership and Community Engagement (OSLCE) began several new programs this past year including: Safe Zone training for students teaching them about LGBTQ awareness and ally-ship; a Campus Conversation series bringing student together in dialogue around social issues such as race and undocumented students; and Leadership Foundations to engage students in leadership development and community involvement.

• Beacon Voyages for Services (BVS) sent out eight trips across the Western Hemisphere. BVS also held a BVS Bash in conjunction with the Alumni Relations Board. Alumni Charlie Brown hosted 40 students at his house on April 2, 2016 to reflect on and share stories from their Spring Break service trips.

• The Early Learning Center collaborated with the Department of Psychology to

host a research opportunity for families at the ELC. The research conducted by four doctoral candidates from the department focused on wealth, poverty, and inequality.


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• Twenty UMass Boston work-study students were employed at the ELC during FY16. Three student were certified as preschool and toddler teachers through the Massachusetts Department of Early Education and Care (EEC) while employed at the Early Learning Center.

• Christian Arthur, Mass Media photo

editor and former news editor, is spending the summer in Washington D.C. at the Political Journalism Internship run by The Fund for American Studies program. Christian will be blogging from D.C. this summer for the Mass Media.

• Interfaith Campus Ministry continued

to provide support to students, faculty, and staff through several program activities, including the Multicultural Harvest Festival and Spring Faculty and Staff Breakfast, as well as ongoing pastoral counseling and religious/spiritual services in the Interfaith Center.

Goal 2: Enrich and Expand Academic Programs and Research

• The Office of Student Leadership (OSAL) partnered with the College of Management, the College of Science and Math, and the College of Liberal Arts to launch the curricular module on SAGroups.

• U-ACCESS worked with the MA Post-Secondary Homeless Students Network to

launch the first stage of its longitudinal study.

• The Counseling Center collaborated with the Department of Clinical Psychology to work on the JED and Clinton Foundation Health Matters Campus Program. The Campus Program Task Force is conducting a self-assessment of the university's mental health promotion, substance abuse, and suicide prevention programming.


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• Deacon Tam Tran worked with the College of Management in teaching two sections of a course that supports student success titled “The Fundamental Laws of Investing.”

• University Health Services (UHS) HEW

became a partner on a new SAMHSA grant and will work collaboratively with CNHS PI Terri Aronowitz and external partners Wayside Community Services and Harbor Health Services to increase awareness of STI's including HIV and Hepatitis C, and to increase access to testing. Goal 3: Improve the Learning, Teaching, and Working Environment

• In collaboration with the Officer of Emergency Management, the Division of Student Affairs with the Department of Public Safety (DPS) coordinated a full scale Active Shooter/Threat exercise (FSE). This exercise helped evaluate Public Safety’s response to these violent situations and provides

awareness and education to the University community. This year the FSE took place in the University Campus Center.

• The Counseling Center assisted with training faculty and staff to respond to

students in distress, and to build capacity in dealing with challenging situations presented by students. The center has provided supportive consultation to faculty and staff in assessing distressing student situations.

• In conjunction with Student Activities, Student Affairs, and ODI, the Queer

Student Center worked to create a Gender Identity Policy, similar to the policy found at UMass Amherst.

• Student Affairs IT assumed university-wide responsibility for emailing the

student body about events and programs in order to increase attendance and promote important events on campus.

• Peter Bonitatibus presented at several conferences outside of the state about the

use of technology for security purposes. ASIS International, HID International,

2702REPORT0416

University of Massachusetts-Boston

April 2016 Executive Summary

Learning outcomes Each month, students have the opportunity to share what they’ve learned from Student Health 101.

This academic year, we’ve received responses from all students indicating that:

• 76% of students engaged have learned something that they would apply to their daily lives

• 48% of students engaged intended to get involved, take advantage of campus resources, ask

for help, or help a friend

Check engagement real-time, 24/7 via our Client Portal at http://myschool.studenthealth101.com.

Need more data? Refer to your full readership report or ask your Relationship Manager for details.

Student Health 101 • 866.636.8336 • www.studenthealth101.com

of students would apply what they have learned

48%

Year to Date

April 2016

penetration rate (target of 1,000 students)

865.7% 865.7% of students

intended to make a measurable change

April’s most popular articles

User engagement

Visits Unique Visitors

Key year to date metrics through April, 2016

76%

15,337

901

8,657

641


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Security 100, and ISC International were among some of the conferences attended.

• Health and Wellness hosted over 80 high school students in recovery for a day on

the campus. They were able to speak with different campus representatives, hear from the Vice Chancellors for Student Affairs, and go on a campus tour.

• Health and Wellness was actively involved in connecting students in recovery on

campus communicate and support one another by having group meetings and working with the Mayor’s office to establish greater efforts within the whole city of Boston

• Student Affairs Information Technology along with U-ACCESS helped establish a

program to loan laptops to students in need.

• The results of the Client Satisfaction Survey conducted in November 2015 confirmed that all aspects of the UHS CC services were rated positively by a minimum of 85% of clients completing the survey; many were rated favorably by 100% of the clients.

Goal 4: Establish a Financial Resource Model Consistent with the University’s Vision Statement

• The Marble Collection received a $750 grant from the Wal-Mart Foundation.

• U-ACCESS received $1500 from the Consolidated Lodge Philanthropic Fund. In addition, University Advancement connected other donors to U-ACCESS, who have subsequently contributed substantial funding to support students directly. An endowment fund that was originally with the College of Education and Human Development was transferred to U-ACCESS at the donor’s request.

• The Division of Student Affairs worked with the Budget Office to give back over

$400,000 to assist the university in closing the $10.5M gap for FY16 by reassigning the Assistant Dean’s salary to the Student Activities GOF accounts, putting a moratorium on IT expenditures, taking funds from Student Activities and UHS to cover the requested return of funds to the university, and postponing filling two positions.

• The amount of total parking fines collected was $93,908.05. The amount

awarded in total scholarships from parking fines was $65,000.


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Goal 5: Develop an Infrastructure Supportive of the Preceding

• The Counseling Center reviewed job descriptions for staff and ensured that job descriptions are accurate reflections of current duties and to identify areas for growth and development.

• U-ACCESS continues to work with University Advancement to find donors to

support the office’s efforts.

• Office of Student Leadership (OSAL) worked with Master Planning to incorporate 400 new lockers located within University Hall for spring rentals. MBTA spring pass sales started November 1, a full month earlier than last year.

• Student Affairs Information Technology developed a system to track all the

Division’s technology in order to better allocate resources and make sure there are no duplicates and the funds are being spent accordingly

• The Office of the Dean of Students (ODOS) collaborated with Undergraduate and

Graduate studies in order to revise the protocol for reporting distressed/destressing students. It also began planning for implementation of a new confidential record system, Maxient, for use by ODOS, Undergraduate Studies, Graduate Studies, ODI, and Human Resources, which will be launched initially in July 2016.

• The Early Learning Center achieved a new, five-year term of National Association

of the Education of Young Children (NAEYC) Accreditation by successfully completing the renewal process.

• Improvements to the 3100 Club Wing were initiated for Summer 2016, including

repairs to walls and office cube panels, painting, and installation of new dividers in the Center spaces.

• The Student Affairs Assessment Team made revisions to the strategic plan for the

division to refine and consolidate its goals and strategic priorities.

ASSESSMENT BY THE NUMBERS


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• Freshman Leadership Institute had 11 mentors and 50 mentees complete the program during Fall 2016.

• Eight students graduated from the first ever cohort of the Leadership Foundations program, completing a total of 60 service hours total.

• 25 students attended the 2nd Annual Social Justice Conference. • The Office of Student Leadership and Community Engagement had a

total of 477 volunteers and completed 34,406 service hours. • Sophomore Service Scholars had a total of eight volunteers totaling 24

hours. • Campus Kitchens had over 100 volunteers and served 1,200 hours over the

course of the year, providing an average of 500 meals/month. • Strong Women Strong Girls had 25 volunteers serving a total of 2,250 hours. • Beacon Voyages for Services engaged 90 students in service trips totaling

3150 hours served to the local and global community. • Jumpstart had 90 Corps Members and served 27,000 hours. • Office of Student Leadership and Community Engagement hosted 2

Days of Service with 140 volunteers and 510 hours served. • Orientation attendance from Summer 2015 included 1,493 freshmen, 1,647

transfers, and 542 family members. • New Student Programs opening events had great attendance:

o Freshman Investiture had 459 students; o The Transfer Student Mixer had 30 new transfer students attend.

• UACCESS received a total of 4,114 lbs. of food, handled 61 case management cases, and 512 visits to the food pantry.

• UACCESS hosted its held its 3rd Annual Conference, which had over 90 participants in attendance from 5 different states.

• Student Affairs Information Technology surplus over 145 pieces of equipment and responded to 718 help desk service calls.

• Office of the Dean of Students managed 55 Student Code of Conduct cases, 156 CARE cases, and filed 142 Academic Integrity cases. Title IX investigators on staff also worked with ODI to investigate and resolve several cases.

• The Student Arts and Events Council had 19,800 students attend their events throughout the school year.

• The Queer Student Center held a very successful Drag Show on May 4th with over 120 students in attendance.


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HEALTH, SAFETY, AND STATISTICS

University Health Services

Individual Therapy remains the highest use of the Counseling Center, although it has reduced by 300 visits over the past year.

173

452339

2021

87 42 103

564

169

532305

1712

25647

218

666

0

500

1000

1500

2000

2500

Emergencies Triages Intakes Individual Therapy

Group Psychiatry Intakes

Psychiatry Follow-ups

Unique

UHS Counseling Center Visits

2014-2015 2015-2016


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There was a significant increase in wait time for immunizations between March and April of 2016. Primary care wait times remained relatively consisten throughout the year.

UHS appointments reached the highest point between October and November of 2015.

10.8 12.6

19.314.7 16.2 17.1

47.6

40.9

6 6.96.7 6.6 6.6 7.3 7.8 7.5 6.4 4.9 4.5 6.3

0

5

10

15

20

25

30

35

40

45

50

September October November December January February March April May June

UHS Visit Wait Times

Immunization Clinic Primary Care

488405 457

1139

1564 1561

1128

685

10191143

1307

795

0

200

400

600

800

1000

1200

1400

1600

1800

UHS Appointments by Month


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DEPARTMENT OF PUBLIC SAFETY

The Department of Public Safety had a total of 19,952 Incidents to Service with majority being related to Service Calls between June 2015 and May 2016.

The Department of Public Safety had a total of 4,148 Police Incidents with majority being related to Motor Vehicle Stops between June 2015 and May 2016.

Police Incident

15%

Service Call85%

Ratio Incident to Service 19,952TotalIncidentsto

Reports taken17%

Arrests made2%

No Action/Service31%

Motor Vehicle Stops50%

Police Incidents4,148 TotalPolice


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The Department of Public Safety had a total of 4,148 Police Incidents with majority being related to Motor Vehicle Stops between June 2015 and May 2016.

Department of Public Safety Training (2015-2016) July 27 - July 31 Annual Department Active Shooter Training and FSE August 3 - August 7 CUPIC Conference October 13 - October 15 MPTC Active Shooter Instructor Course October 28 Active Shooter Presentation at UMB for SGA (Alumni Lounge) December 3 Area Threat Assessment for CNHS December 9 Active Shooter Presentation at UMB for CNHS (Ryan Lounge)

ISO Building Checks

32%

Police Area Checks37%

Keycalls22%

Motorist Assists1%

Escorts (all)8%

Service Calls4,148 Total Service Calls


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March 10 Area Threat Assessment for EMKI June 1 ICI Emergency Preparedness Presentation June 6 - June 8 MPTC Active Shooter Instructor for Randolph Recruit Police Academy 4th R.O.C. June 10 ICI Emergency Preparedness/Active Shooter Exercise OFFICE OF THE DEAN OF STUDENTS Between July 1-June 30, 2016, there were well over 150-200 consultations with faculty, staff, and students. Over 55 student conduct cases and 150 academic integrity cases were filed. Between January-June 2016, the Interim Associate Dean managed 156 CARE cases. In addition, there were 495 dean’s certifications for transfer requests, graduate school applications, study abroad requests, background checks, and approval to attend a high school activity. For those cases were students were found responsible, sanctions consisted mostly of written warnings and reflection essays between June 2015 and May 2016.

Expulsions0%

Suspensions22%

Written Warning30%

Reflection Essay28%

Fine3%

Order of No Contact

17%

ODOS Sanctions36 Total ODOS Sanctions


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MAJOR STAFF ACCOMPLISHMENTS1

GRANTS SECURED

Principal Investigator Granting Agency Scope of Grant

Rev. Berry-Burton

American Baptist Churches- Matthew 25 Grant- Oasis of Faith Campus Ministries

Resources from grant helped to provide snack crackers and grocery gift cards

COURSES TAUGHT BY STAFF

Staff Name Course Title

James Overton Introduction to Sociology (SOCIOL 101 – Fall 2015/Spring 2016) (SOCIOL 260)

Joseph DiMaria Orientation Leader Training Course (CAPS 132 – Spring 2016 Linda Dunphy Health Promotion and Teaching (NU 212 – Fall 2015/ Spring 2016) Lisa Buenaventura Research on Students (HIGHED 612 – Summer 2016)

Deacon Tam Tran The Fundamental Law of Investing- Fall 2015 College of Management

Paul Parlon CUPIC Conference (Public Safety)

AWARDS, CERTIFICATES, DEGREES AWARDED TO STAFF

Name Award/Certificate/Degree Granting Organization Deborah Cohen

Certified as a College and University Suicide Prevention Specialist and Clinical Trauma

American Association of Suicidology; International

1Information about staff members who are no longer with the division (Lauren Braun, Mark Jannoni, Kelly Meehan, Yvette Terry, Jennifer Chao, Sherrod Williams) was not available for inclusion.


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Professional. Association of Trauma Professionals

Mary Thibeault Biostatistics UMass Amherst

Diane Pankow

Adolescent Medicine, CEU Harvard Medical School

Mayra Torres

PCI-DSS Compliance Certificate UMass Boston

Nick Rolfsen; Jose Garjales

Distinguished Service Award UMass Boston

Lonnie Hill; Clara Molina; Paul Arnstein

Distinguished Command Medal UMass Boston

Donald Baynard

Professional Excellence Award Massachusetts Chiefs of Police Associates

Alyxandria Strong

Administrative Excellence Massachusetts Association

PROFESSIONAL ASSOCIATIONS

Staff Name Association Role

Lisa Buenaventura

MA ACE Women’s Network Executive Board/Co-Chair

ACE Inclusive Excellence, Moving the Needle Initiative

Goal 3.3 Work Group: White Paper on Advancement of Women in Higher Education

James Overton

IACLEA Member

Donald IACLEA Member


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Baynard Clara Molina IACLEA Member

Paul Parlon IACLEA Member, IACLEA Conference Committee Member

Heather Whitney

NASPA Lead Initiative University Representative

Joseph DiMaria BACHA, ACUHO-I, NASPA Member , NUFP Mentor

Keith Waak

ACUHO-I, NASPA , Boston Off-Campus Coalition

Member, NUFP Mentor

Regional Trans* Committee Executive Board and Marketing Chair

Heather Whitney

NASPA Members

Bob Cole NASPA Member

Peter Bonitatibus

University Design and Construction, Information Technology Providers, Security 100, ISC One to One, NASPA, ASIS International, Massachusetts Police Association

Member, Executive Board Member, Advisory Board Member,

PROFESSIONAL PRESENTATIONS

Presenter Title Association Location

Keith Wakk

Transgender and Sexual Assault

NASPA Region 1 Conference

Manchester , New Hampshire

Shelby Harirs Development of the Global Ready Leadership

NASPA Region 1Conference

Manchester, New Hampshire

Laurene Plourde

Fundraising for Alternative Breaks IMPACT Conference Amherst, MA


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Linda Dunphy

Implementing Recovery Support on Campus

Recovery in Higher Education Conference

Boston, MA

Shirley Fan – Chan

Live Webinar- Working with Foster and Homeless Youth NASPA Webinar

Shirley Fan-Chan

Food Politics Wisconsin Hope Lab Institute

Milwaukee, WI

Shirley Fan-Chan

Global Students and Scholars Support Forum

Private Institution Subcommittee Auburndale, MA

MAJOR STUDENT ACCOMPLISHMENTS

Name/Group Award/Certificate/Degree/Honor

Kylie Bowen Admission to the Master’s in Higher Education Program at Northeastern University

Berta Padilla Admission to the Master’s Program in School Counseling at University of Massachusetts Boston

Baila Mir; Patricia Barbosa

Recipients of the Beacon Emerging Leader Award

Kadian Edobar Recipient of the Beacon Individual Service Award Anny Rodriguez Recipient of the Beacon Undergraduate Leadership Award Beacon Voyages for Service Recipient of the Beacon Group Service Award

Matthew DeSalvatore Recipient of the Beacon Unsung Hero Award

Meaghan Fisher Admission to the Master’s in Higher Education Program at Adams State University

Jumpstart Read for the Record

Recipient of the Beacon Program of the Year Award

Zubeda Khan Recipient of the English Department’s Scholarship to study in Oxford University in England

Ray Borg Beacon Individual Service Award


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STRATEGIC PRIORITIES 2016-2017

Strategic Priority 1: Hire well-qualified professional and classified staff to fulfill operational needs and to impact student development.

• Focus on increased staffing to accommodate increased enrollment as well as in preparation for the arrival of 24/7 residence life.

Strategic Priority 2: Develop a budgeting model that supports growing needs for funding and establish individual budgets that adequately cover program and service needs for all Student Affairs units.

• Focus on increasing budgets in preparation for FY18 and reorganization of the division to reflect what is benchmarked for Divisions of Student Affairs at high research activity universities with enrollments similar to ours.

Strategic Priority 3: Develop a staffing and budget model for the expansion of services offered by the Division of Student Affairs.

• Focus on expanded hours and additional staffing needed in preparation for the arrival of 24/7 residence life, particularly for units such as Student Housing and Residence Life and the Counseling Center, as well as the Office of the Dean of Students, Department of Public Safety, U-ACCESS, and Student Activities.

Special thanks to Carian Diaz and Jacey Taft, graduate assistants, for preparing the annual report, and to Jeney Zhan from the VCSA Office for final editing.

division of student affairs 2016 annual report final 61716...goal 3: improve the learning, teaching,...

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