10 things to remember about interviewing users

December 6, 2013 at the University of Arizona Library

Sonali Mishra, UX Specialist @ University of Michigan Library

Be ethical

ONE

Bribe people

TWO

Limit your questions

THREE

Avoid hypotheticals

FOUR

Listen

FIVE

Be flexible

SIX

Don’t be leading

SEVEN

Pilot your study!

EIGHT

Don’t wait to review your notes

NINE

Don’t take user suggestions blindly

TEN

FINIS

Questions?