ux unconference - user interviews (sonali mishra)
DESCRIPTION
Presentation by Sonali Mishra, University of Michigan Libraries, for the UX Unconference held at the University of Arizona Libraries, December 6th, 2013.TRANSCRIPT
10 things to remember about interviewing users
December 6, 2013 at the University of Arizona Library
Sonali Mishra, UX Specialist @ University of Michigan Library
Be ethical
ONE
Bribe people
TWO
Limit your questions
THREE
Avoid hypotheticals
FOUR
Listen
FIVE
Be flexible
SIX
Don’t be leading
SEVEN
Pilot your study!
EIGHT
Don’t wait to review your notes
NINE
Don’t take user suggestions blindly
TEN
FINIS
Questions?