elec2017 - kees luttik - lean learning / learning lean at scania
TRANSCRIPT
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Kees Luttik
Head Global SPS OfficeProduction & Logistics
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Premium products
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3
The world of Scania
Regional Product Centres
Sales and services untis
Production units
Production units1891 Sweden
1957 Brazil
1964 Netherlands
1976 Argentina
1992 France
1993 Poland
Number of employees45,000 persons
Sales and services units
1,000 sales points
1,600 workshops
More than 95% parts availability
Round-the-clock assistance
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Customer firstRespect for the
individual
Elimination of
waste
Real time Visual Levelled flowBalanced
workloadtakttimestandardisation
Rig
ht
fro
mm
e
Co
ns
um
pti
on
-
co
ntr
oll
ed
pro
du
cti
on
continuous improvement
1. Safety / Environment
2. Quality
3. Delivery
4. Cost
L
E
A
D
E
R
S
H
I
P
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Modular system Product focus
P90 Socio technical focus
Kaizen• Ownership
• Involvement
• Accountability
SPS • Principle driven lean system
P2000 First SPS Tools
2014
Today• Strategy plan
• Standard for leaders
• CBM / CPM
• Cross functional
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Toolbox
System
Leadership
Involvement
Pilots
SPS Office
Transfer
How to make it happen?
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Transfer
That allmost magical link between classroom
performance and something which is supposed
to happen in real world
Info class Internal TO/Kees Luttik/SPS_Presentation
Info class Internal TO/Kees Luttik/SPS_Presentation
Info class Internal TO/Kees Luttik/SPS_Presentation
Transfer of learning
OFF LINE ON LINE
TrainerTraining arena
LeaderReality
Global SPS Office(Level 3)
PRU Management
1 day
Project leader(Level 2)
WSM / SV / TL
Trainer(Level 1)
Existing employees
New employees
Workshop
Workshop
Training
5
days
2
days
Coach / Support
Coach / Support
Train
Train
Roll out of training
Info class Internal TO/Kees Luttik/SPS_Presentation
Info class Internal TO/Kees Luttik/SPS_Presentation
Key factors for impact:
Focus on cooperation with customer Roles / mirror
Connected to clear business need Meaningfulness / relevance
Preparation on work spot to support
learning
Result measurement
Info class Internal TO/Kees Luttik/SPS_Presentation
Questions?
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